Lenovo X / Helix Tablet :: ThinkPad X230 Login Screen Not Appearing - Black Display With Cursor
Jun 21, 2013
I have a ThinkPad X230 Tablet. I tried system restore and safe mode, but none of it works.
After windows loads with the glowing animation, the login screen does not appear. I cannot open a task manager. I don't know if it's a problem with explorer.exe or what.
The explorer.exe crashed when I tried to connect to an external hard drive, and I tried to get task manager to open, but it wouldn't open.
That's when I tried to restart computer, and login screen would not appear. All I have is a black screen with cursor.
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Jun 12, 2011
When I put my X220T in tablet mode, the screen moves just enough to move the pointing stick in the middle of the keyboard to cause the cursor to move. I can't rest my hand on the screen without causing the cursor to move all the way accross the screen.
Am I missing a driver that would disable the nub when the screen is turned over it, or is this a design oversight? I've got the latest BIOS.
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Feb 6, 2012
I have an X220 convertable laptop but the mouse cursor is driving me mad. It randomly jumps around the screen; clicks things and generally makes working really hard.
At first i thought i might have a virus although i have Norton installed. I have done virus scans with Norton and McAfee in both regular and safe modes. No problems found.I have diabled and installed drivers; changed mouse settings; reistalled USB drivers; tried a corded mouse and nomouse other than the touchpad. Nothing works.Lenovo support say they think it is a hardware problem; they sent me a new keyboard. i put the new keyboard in (really easy to do). No difference.Lenovo want me to return my machine for evaluation but i use it every day..I make mony on my computer and cannot affort to lose it for the minimum 4 days max 10 days they want it for service. If i cannot work for 4 days I might as well go and buy another computer and throw this one in the bin!
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Feb 19, 2012
I have this massive problem with my cursor randomly moving and clicking all over the screen without being touched. I hadn't had this problem until after I had my cracked screen replaced with a new one. I've tried unplugging the mouse, disabling the touchpad, etc. and nothing.
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Feb 28, 2012
I suspect its a driver, but I have a T540P that is Black Screening with Windows 7 with cursor at what appears to be the login.
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Aug 20, 2013
Does the Helix's Mini Displayport support audio output?
Since this is not mentioned specifically on the Lenovo Specs Sheet, was wondering if any Helix owners have successfully connected the MDP to HDMI with clear audio?
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Jan 22, 2014
All of my on screen display notifications (volume, brightness, caps lock, numbers lock) no longer work. How to get them back?
I have X220, Windows 7, 64 bit.
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Mar 11, 2014
I've got a X230 with an IPS screen since 1,5 years, and I currently have some issues with it.
Sometimes, the bottom left of the screen blink and black bars appears, along with some square brightness shapes.
I'm pretty bad to description, so here an album of the problem : [URL] ..... (it's more clear if you zoom).
Link to picture
This is a detail of the bottom left :
Link to picture
Again, this appear sometimes only, and a knock in the screen resolve the problem, but it's worrying.
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Feb 13, 2015
So my Acer Aspire e5 571 which ive been using for about 3 days just had a windows update. Now it starts up fine but I get a black screen once I log in. However some programs are still able to see and popup randomly. I also tried going into my bIOS but it asks for a password which I do not know.
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Oct 4, 2014
I am having a problem with a ThinkPad Helix and was looking for some advice on the troubleshooting process. The tablet was dropped and it suffered some damage. When I received the tablet I noticed that it still powered on but there was no video. Upon closer inspection, I noticed that the monitor is still displaying video but it is very dim. When I shine a flashlight to the monitor I can see the windows logon screen and the touch panel recognizes me tapping the screen.
The first thing that I tried was replacing the cables that connect the monitor to the motherboard as some of them looked like they had forcefully been removed. This had no effect on the issue as the monitor was still very dim when I powered it on.
I thought that the monitor was the problem and decided to replace the entire screen assembly. I was able to get another monitor that matched the part number of mine and swapped it with the old one. When I turned it on after swapping the monitor I stil the had a very dim screen. If it wasn't the monitor or the cables that connect the monitor to the motherboard then the only thing that was left was the motherboard.
Again, I found a replacement motherboard for the unit and swapped it. When I powered it on I still had the same issue as before, very dim video. It doesn't look like the thinkpad helix has an lcd inverter or I would have tried replacing that first.
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Oct 20, 2013
I have an S440. I've had it for one week. Two days ago I downloaded the Windows 8.1 update from the store. Since then, when I start up the computer, it doesn't even taken me to the 'sign in' screen. There's just a black screen. When I move the cursor, it briefly appears, flickers, then disappears again.
I understand this is an issue with the graphics drivers. So I ran Windows in safemode and disabled Intel R HD Graphics family and AMD Radeon HD 8600 series graphics drivers.
This, unfortunately, hasn't fixed the problem. It still boots to a black screen with an occasionally flickering cursor. I'm currently running in safemode.
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Aug 14, 2014
About 6 months ago I bought a ThinkPad 230t and the battery usually lasts 5-6 hours. Since a few days ago whenever it is on the battery the CPU starts to overheat with a noticeable fan noise and the battery does not last longer than 2.5 hours. There is a significant high CPU usage when the battery is on (even if the adaptor is connected). The battery does not heat itself at all. Only when I remove the battery the overheating stops. I could not find any program in the task manager which is causing this and I updated all the drivers and BIOS but no change so far on this issue.
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Jul 14, 2013
I had problems with OneNote win8-appa dn OneNote 2013 long before this happened: sometimes the touch screen function was completely shut dow and unusable but more often the pen/stylus completely stopped working.
I found a workaround for this problem from the forums: installing a wacom driver and using a user-submitted simple batch-file to restart the driver and get rid of the cursor getting stuck in the upper left corner.
Today at school I turned on my Helix, opened OneNote and tried to take notes but the pen did not work and there was no cursor; not even in the top left corner. Next thing I did I uninstalled the wacom driver and tried to reinstall it but all I get is "supported tablet was not found on the system" even though I restarted the system with the pen out of the dock. After that I tried all the current versions one after another and nothing works.
It also seems like there's no other drivers on my system as the pen and touch- properties in control panel yields no information or settings regarding the pen - only touch.
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May 10, 2013
I checked the PDF manual and don't see this condition. The scenario is my Helix is docked to its keyboard, plugged in and asleep. The "i" LED is slow blinking (sleep mode). I open the lid (which is set to wake up the Helix) and the dot on the tablet goes solid red (on) but the "dot" on the keyboard is doing a fast-blink. It's done this about three times over the month I've had my Helix.
I should add that manually putting the Helix to sleep, then waking it back up, clears the flashing LED on the keyboard.
Lenovo ThinkPad Helix 36984SU
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Jul 10, 2010
When my new Thinkpad x230T with Win7 Professional wakes up from sleep it freezes. The hotfix provided by Microsoft won't install ("not for this machine"). What can I do?
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Sep 6, 2009
I have the thinkpad helix for two months. The front facing camera works fine, but rear facing camera is very slow: focus slow, and if move the camera a little, picture refreshes very very slow.
I thought this was the problem of driver, so I updated to the latest driver yesterday. However, the problem is still there.
This makes the camera useless.
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Jun 21, 2011
My thinkpad x220T has been recently hitting temperatures of 100 degrees fahrenheit/ 40 degrees celsius. This is during regular everyday use i.e. google chrome internet browsing, microsoft word.
Is this normal? or is the temperature too high? 2nd generation i7 btw.
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Oct 28, 2012
When I try to download driver I get: The document you have requested is not available.
[URL] .....
After long time I get the error msg. It is poor because a test robot can find the error.
Where do I find the driver?
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Jun 16, 2013
I have installed a clean Windows 8.1 on the Helix and have several issues.
The first thing I did after installing the system (and critical Windows Updates) was running the Lenovo System Update tool and downloading everything.
Helix turns on by itself after shutting down or putting into sleep. Disabled intel rapid start in BIOS. Cannot alter the “30 day standby mode” in settings because dependency package cannot be installed (issue 1).
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Jan 10, 2014
I have this laptop and just bought 3 dell u2414h monitors. They are supposed to support dp 1.2 daisy chaining ,but I have not been able to get it to work. Dell support was atrocious. The only reason I can think of that this isn't working is because my laptop doesn't support it.
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Jun 12, 2011
What's causing this? [URL] .....
My Lenovo Thinkpad X220T emits very strange, high-pitched sounds during the startup of Skype -- even if I mute the speakers. The pattern of the sound is always the same, indicating something that Skype must be doing each time it starts.
This video was filmed with a Samsung Galaxy S, and you might need headphones/good speakers to hear the sound. Despite of quite a lot of noise (the computer fan), there are no other loud sounds to break your hearing with -- so crank up the volume.
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Jun 10, 2014
I noticed that if i boot my TPY in tablet mode, the cursor simply doesn't show up even if i flip back to the laptop mode. i can only solve it by restarting and booting back from laptop mode.
If i boot from laptop mode however and flip to tablet mode, the cursor reappears when i flip it back to laptop mode.
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Nov 4, 2013
I keep getting a blue screen of death every few hours when using the touchpad:
DRIVER_IRQL_NOT_LESS_OR_EQUAL (syntp.sys)
The windows 8 pro that shipped with my Helix keeps crashing a few times a day.
Lenovo seems to be updating their driver every few weeks, but they are not fixing my problem!
I've enabled most of the fancy settings in the driver options, so who knows if mine is a bad combination...
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Nov 20, 2014
Hp Pavillion 15 startsup with black screen, after 2 min login screen pop-up and disappears, laptop is 10 months Old, mot daily used
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Jan 27, 2015
My hp pavilion x360 was working fine today inthe morning when I turned it on it all seemed normal I put in the log in password and once I hit enter the screen went black bu the cursor was still showing.
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Apr 13, 2011
When I place my LCD into tablet mode, sometimes my mouse wanders slowly on the screen and the touch interface seems to be disabled. After some trial and error I found that the culprit is that my TrackPoint is gently rubbing against the backside of the LCD. I found that I could make the mouse cursor move rapidly back and forth on the screen just by gently putting pressure on sides of the LCD when the laptop in tablet mode. I own two x220t devices, and this happens on both of them. My TrackPoint touch sensitivity is set 2 ticks to the left of the most sensitive setting.
I remember reading somewhere that the TrackPad is disabled when the laptop detects that the LCD is swiveled into tablet mode, so that it doesn't accidentally move the mouse. Could the TrackPoint be similarly disabled so that it doesn't generate these phantom mouse movements?
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Jun 16, 2013
I have installed a clean Windows 8.1 on the Helix and have several issues. Putting them into several threads so they can be answered independently. The first thing I did after installing the system (and critical Windows Updates) was running the Lenovo System Update tool and downloading everything.
Screen rotation does not work. In “Device Manager” I can see “C5621 gw Mobile Broadband Geolocation Sensor” and “Hid Sensor Collection”. The HID one has an exclamation mark next to it. Are there some drivers I need to download to make this work. I did of course check if screen rotation is not locked – it is not (I did turn it on/off a couple of times, without any effect). Manual rotation (using display settings) works fine.
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Apr 26, 2013
Sometimes when I leave my Helix alone the screen saver kick in. When I try to use the Laptop again after a while, it has turned on the (back) camera and the camera app is completely stuck. No swipe, no Alt-F4 or Alt tab can get it out of there. I have to hold the powerbutton down for a hard-power off.
Seems to me this is a software problem. I tried to install the new Settings app this morning. (this refreshes the camera sw and other drivers) but no improvements. Same problem remains.
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Dec 23, 2008
The brand new multitouch worked for 2 days while I was setting up the laptop and my files. I played with it for about an hour tonight. The X230T was running on battery, I plugged in the power cord, and the screen became totally unresponsive. As insensitive as a school bully in a bridal shower.
Per instructions at [URL] .... -- I'm running Windows 7, 64bit -- I uninstalled and reinstalled the ISD multitouch driver, 7wge69ww.exe. No go.
The only input device that now works is the mouse -- not the pen, not a finger.
Considering that my other X230 was sent to the shop last week (with a second dead motherboard in less than a year), I'm starting to wonder about Lenovo.
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Feb 24, 2013
I have a problem with the on screen touch keyboard of the X230T. I cannot move it around anymore using the finger or stylus. Moving it with the touchpad is still possible. Also the "dock"-option is deactivated. Which driver I would have to reinstall for the on screen keyboard? Is it a Windows- or a Wacom-component?
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