Dell Latitude E6320 :: Freezes But Can Move Mouse - No Errors Or Warnings In System Log

May 24, 2011

I have 7 Latitude E6320, all with identic Confgiuration and same Problem. Sometimes the Laptop freezes. When this happens I can still click one to three times somewhere, move the windows and mouse, then no Application reacts anymore. I can still move the mouse. It's not possible to start Taskmanager or kill Processe via Process-Viewer. If Process Viewer runs before the Laptop hangs it shows high load at "Hardware-Interrupts" ~30%. If this happens the HD-LED is on without any blinking. The only way to get out of this is to turn the Laptop off.

There are no Errors or Warnings in System-Log (only at restart).

All Updates from DELL (Drivers, Bios) and Microsoft are installed (including SP1 for WIN7). Diagnostic boot runs without Error. the sfc command runs also without any Problems.

What can I do ?.. I want to avoid to reinstall Windows 7 & Software (32Bit) on 7 Laptops...

Is there any known Problem with this Laptop ?( In the last days a few new BIOS has been released .)

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Nov 5, 2014

I was replacing my harddisk for a bigger one. after some trail and error with the AHCI driver for Windows 7 installation, suddenly the notebook freezes before I can enter the bios or it even can boot.

Now it is stuck at the DELL logo with text of latitude e6320 series, bios revision A06. With the blue line

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Here are my specs.

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Here are my problems as most of you are already familar with....

Mouse freezes when system is woken up from sleep mode.

Speaker crackles and I am unable to update driver. Tried several times.

How do i make sure all my drivers are up to date? Do i have to check each one manually?

Here are the steps I have taken to try and fix these problems....

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My keyboard has intermittently been working for some time. When it works, then everything works as it should, when it does not work, the keyboard is still lit up and the mouse joystick still works, but no keys work. To get the keyboard to work again I have to reboot and shutdown many times and eventually it will work again. It only stops working after shutting down or rebooting. To me it appears to be an issue with detecting at boot up. It seems it could be either an issue with the motherboard, or the keyboard so was or to get some opinions on how to narrow it down to one or the other. I should also add, that when it does not work, you can not access the bios, or anything prior to the operating system loading, so I am 100% sure its not an OS issue. I also dual boot this laptop and the keyboard does not work in either. I can plug in a usb and that works fine.

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I have 2 Dell Latitude E6320 laptop that is given by a friend, he  mentioned that both laptops has been constantly hanging everytime he restart the device.

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I have a ThinkPad Edge 11
 
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I have a Latitude 6430u.

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HP G62 OS/Software :: System Freezes Every 2 Seconds

Dec 4, 2014

I have a G62 laptop with windows 7 64bit version, I have it for almost 4 years.In about 3 days ago, I was running some youtube videos, the system started freezing (video+sound) every 2 seconds!I switched it off and went to sleep, the next morning, I turned it on, went to the welcome page! and it showed me the destktop but nothing opens, no apps no browser, when i opened task manager, it was showing the programs i clicked with a *32 at the end! in about 5 min later explorer.exe freezes and i had to shut it down.
 
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Jan 6, 2014

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Apr 17, 2014

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Mar 13, 2009

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Jan 6, 2015

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