HP G62 OS/Software :: System Freezes Every 2 Seconds
Dec 4, 2014
I have a G62 laptop with windows 7 64bit version, I have it for almost 4 years.In about 3 days ago, I was running some youtube videos, the system started freezing (video+sound) every 2 seconds!I switched it off and went to sleep, the next morning, I turned it on, went to the welcome page! and it showed me the destktop but nothing opens, no apps no browser, when i opened task manager, it was showing the programs i clicked with a *32 at the end! in about 5 min later explorer.exe freezes and i had to shut it down.
what i tried :
-memory test : HDD test, freezes in around 50%
-factory reset: the partition is not found
-scan the system with antivirus : freezes in the middle!
-used a software to clean registrylogged in windows, starts normal, after 6-8 min it starts to freez every 2 second, and every two second i hear a noise in the HDD like crack! and it happens every 2 secondsmy activities: running Flight simulator Xrunning flash 3d gamesyoutube videos and movies
system :
Intel Core i3 2.40 GHZ (4CPUs)windows 7 family edition 64bitNote : I have been using safe mode with network for over 2 weeks now, it doesn't freez in this mode! I don't have the repare CD
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May 5, 2009
Because of various problems I was having with my M4400, I decided to reformat and reinstall Windows (Vista Ultimate SP1).
Immediately after reinstalling, it started to freeze for up to 1 second every 10 to 20 seconds, which is really annoying. However, it doesn't miss any keystrokes or mouse movements, as it catches up after the freeze. I'm wondering whether it's got something to do with some unrecognised devices that it has yet to find the drivers for:
PCI Serial Port
PCI Simple Communications Controller
SM Bus Controller
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Mar 4, 2013
It freezes up every few seconds and resumes after another few seconds. This happens when I am gamming. I can move my cursor when it freezed, the audio also gets stuck.
I've tried all the Dell PC Diagnostics, and didnt find anything wrong. I fresh reinstalled my system, scaned virus and malwares, update my drivers, still problem remains. I think it's my video card might have phyiscal damage cause I move the huge ass laptop a lot, but I am not sure.
I had installed an new ssd 2 weeks ago in module 1, but I had no problem until yesterday.
i7 2670QM 2.2GHz
AMD Radeon HD 6870
4GB DDR3 RAM
500G HDD + 128 crucial M4 SSD
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Oct 29, 2014
Whenever I close the lid on my Laptop let it sleep for a while I notice when I press enter to resume from that mains screen that it takes maybe 30secs just to load up, before it was always instant. Also my powercord is sort of lose so it goes in and out very fast then I notice that when my power cord comes out that my laptop also freezes for 30secs.
I scan my laptop everyday with AVG and Malwarebyts, I use CCleaner weekly and DeFraggler monthly, unless I download lots of files then I'll scan it and if it goes above 5-6% I do a full scan
I don't download much. The only games I have on here is WoW, RIFT, Path Of Exile, ArcheAge and 2 other small steam games. I don't use Itunes. On the buttom right corner where my clock is I only have up Raptr, AVG, CCleaner and that's it..
It's been doing this for maybe 2 weeks. I I use Windows 7. The only time I update my laptop is when I go to Control Panel and click "Windows Update" and see if there's any.
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Sep 27, 2014
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I have contacted tech support and they advised to give it a few days to see if it continues to happen and confirm that the computer in fact does not freeze. I am wondering if this is normal for this model? Or if this is an actual hardware issue with my computer.
I also am wondering about getting a stylus to use on the screen for drawing. If I get one like the Adonit Jot or one like used for a Samsung Galaxy Note III would that work? Would it cause any damage to the screen?
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Jul 11, 2014
Just to clarify, my laptop is a Lenovo ThinkPad T420i, Type 4178. It is about 2 years old. I have Windows 7 64bit.
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I have been having this problem with my laptop's performance speed for about 2 months now. I had it completed wiped back to factory settings, downloaded every malware and virus scanner known to man (none of them found any problems with it) and updated all my drivers.
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Nov 18, 2009
Here are my specs.
windows 7 (64bit)
intel sp9300
4 gigs of ram...
Here are my problems as most of you are already familar with....
Mouse freezes when system is woken up from sleep mode.
Speaker crackles and I am unable to update driver. Tried several times.
How do i make sure all my drivers are up to date? Do i have to check each one manually?
Here are the steps I have taken to try and fix these problems....
20 hours on the phone with hp tech support. (i speak fluent indian now)
tried to download speaker driver - unable
tried to install updated mouse driver - unable
installed updated Bios - caused the dm3 to go into blue screen 3 times
re-installed windows 7 - problems still exsist...............
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There are no Errors or Warnings in System-Log (only at restart).
All Updates from DELL (Drivers, Bios) and Microsoft are installed (including SP1 for WIN7). Diagnostic boot runs without Error. the sfc command runs also without any Problems.
What can I do ?.. I want to avoid to reinstall Windows 7 & Software (32Bit) on 7 Laptops...
Is there any known Problem with this Laptop ?( In the last days a few new BIOS has been released .)
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