Dell M17x R3 :: Freezes Up Every Few Seconds
Mar 4, 2013
It freezes up every few seconds and resumes after another few seconds. This happens when I am gamming. I can move my cursor when it freezed, the audio also gets stuck.
I've tried all the Dell PC Diagnostics, and didnt find anything wrong. I fresh reinstalled my system, scaned virus and malwares, update my drivers, still problem remains. I think it's my video card might have phyiscal damage cause I move the huge ass laptop a lot, but I am not sure.
I had installed an new ssd 2 weeks ago in module 1, but I had no problem until yesterday.
i7 2670QM 2.2GHz
AMD Radeon HD 6870
4GB DDR3 RAM
500G HDD + 128 crucial M4 SSD
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May 5, 2009
Because of various problems I was having with my M4400, I decided to reformat and reinstall Windows (Vista Ultimate SP1).
Immediately after reinstalling, it started to freeze for up to 1 second every 10 to 20 seconds, which is really annoying. However, it doesn't miss any keystrokes or mouse movements, as it catches up after the freeze. I'm wondering whether it's got something to do with some unrecognised devices that it has yet to find the drivers for:
PCI Serial Port
PCI Simple Communications Controller
SM Bus Controller
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Dec 4, 2014
I have a G62 laptop with windows 7 64bit version, I have it for almost 4 years.In about 3 days ago, I was running some youtube videos, the system started freezing (video+sound) every 2 seconds!I switched it off and went to sleep, the next morning, I turned it on, went to the welcome page! and it showed me the destktop but nothing opens, no apps no browser, when i opened task manager, it was showing the programs i clicked with a *32 at the end! in about 5 min later explorer.exe freezes and i had to shut it down.
what i tried :
-memory test : HDD test, freezes in around 50%
-factory reset: the partition is not found
-scan the system with antivirus : freezes in the middle!
-used a software to clean registrylogged in windows, starts normal, after 6-8 min it starts to freez every 2 second, and every two second i hear a noise in the HDD like crack! and it happens every 2 secondsmy activities: running Flight simulator Xrunning flash 3d gamesyoutube videos and movies
system :
Intel Core i3 2.40 GHZ (4CPUs)windows 7 family edition 64bitNote : I have been using safe mode with network for over 2 weeks now, it doesn't freez in this mode! I don't have the repare CD
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Sep 27, 2014
I just received my Inspiron 15 5547 computer 2 days ago and one thing I noticed is that intermittently the touchscreen freezes for 3-10 seconds at a time, when this happens the computer is not frozen, I can still move the cursor with the touch pad or with a Bluetooth mouse.
I have contacted tech support and they advised to give it a few days to see if it continues to happen and confirm that the computer in fact does not freeze. I am wondering if this is normal for this model? Or if this is an actual hardware issue with my computer.
I also am wondering about getting a stylus to use on the screen for drawing. If I get one like the Adonit Jot or one like used for a Samsung Galaxy Note III would that work? Would it cause any damage to the screen?
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Oct 29, 2014
Whenever I close the lid on my Laptop let it sleep for a while I notice when I press enter to resume from that mains screen that it takes maybe 30secs just to load up, before it was always instant. Also my powercord is sort of lose so it goes in and out very fast then I notice that when my power cord comes out that my laptop also freezes for 30secs.
I scan my laptop everyday with AVG and Malwarebyts, I use CCleaner weekly and DeFraggler monthly, unless I download lots of files then I'll scan it and if it goes above 5-6% I do a full scan
I don't download much. The only games I have on here is WoW, RIFT, Path Of Exile, ArcheAge and 2 other small steam games. I don't use Itunes. On the buttom right corner where my clock is I only have up Raptr, AVG, CCleaner and that's it..
It's been doing this for maybe 2 weeks. I I use Windows 7. The only time I update my laptop is when I go to Control Panel and click "Windows Update" and see if there's any.
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Jul 11, 2014
Just to clarify, my laptop is a Lenovo ThinkPad T420i, Type 4178. It is about 2 years old. I have Windows 7 64bit.
My laptop takes about 2-5 minutes to switch on, sometimes it doesn't turn on at all. The screen freezes every 15 seconds or so, but I am still able to move my cursor around. It also lags quite a bit. For example, typing 'how to download google chrome' will take me sometimes an entire minute, because only parts of the sentence will show up on the screen at a time. My keyboard is responding fine. The problem is not with the wireless internet, because even when the wireless is off the laptop is still unbelievably slow. Watching videos is impossible, because the screen freezes so much.
I have been having this problem with my laptop's performance speed for about 2 months now. I had it completed wiped back to factory settings, downloaded every malware and virus scanner known to man (none of them found any problems with it) and updated all my drivers.
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Sep 29, 2009
I was thinking that a list with people who got an M17x as a system replacement for the M1730 will be very useful for some of us.
That being said, I want to know what configuration you had before and what you got. Country is also important, so please note this as well.
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Jun 5, 2009
I had virtually decided on a XPS M1730 with a X9000 Extreme processer, Bluray read and write drive, 6GB ram, 1920 x 1200 screen, 640GB hard drive of ram, Nvidia 1GB 9800M GT Graphics (2x512MB in SLI mode) etc
I then started to read this forum about Dell taking over Alienware and i read up on the Alienware M17X, i have natural concerns with whats going to happen with the XPS gaming brand now that Dell have taken over Alienware to be its gaming division.
1. What sort of XPS customer care will i get in the future now that Dell seems to be putting most of its gaming resources into Alienware, will Dell carry on to manufacture parts for the XPS M1730 in the future just incase something goes wrong and how long for ?
2. If you had the choice to buy at this present time would it be an XPS M1730 or would you save up and spend a bit extra on the Alienware M17X, i want to get it right and to have no regrets.
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Jul 30, 2009
Ive been hunting around for a laptop for a couple of months now and ive still not decided what to get lol, i was initially drawn to the M17x but here in the uk we seem to be paying well over the odds for one compared to the US.
I was looking on ebay earlier and i came across a couple of Dell Precision M6400 laptops with what looks like a huge spec for a decent price, they seemed to offer more value than the M17x at their respective prices.
Now what i need to know is what is the difference between a Precision M6400 and a Precision M6400 Covet ?
How well regarded is a Precision M6400, is it known as a gaming laptop as ive not come across them before.
This is the spec i was looking at, how would this compare against an M17x, how well regarded is the processor and graphics card and the spec in general? ...
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Apr 25, 2013
When I got my latop, Alienware m17x all the software was on it and working. I tried to instal win xp 64 on it as I don't like anything else, but since dell don't make any drivers for win xp 64 on the m17x r4, I simply couldn't have the software I wanted.
I returned back to win 8 and everything installed except my web cam...
Your diagnostics software is ok, for checking my cpu speed etc, but your suggested drivers for my system does not say anything about my web cam, can I have a link and maybe the activation code I know my service tag.
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Jun 5, 2010
I've had my M17x since last September and while I've come to accept the fact that it locks up on occassion, lately it's been getting rather ridiculous. Today alone I have had to do 6 forced reboots because of lock ups. It's pretty much a given that the machine will completely lock up around 100% CPU usage, but outside of that it can just happen randomly as well. This is particularily annoying if I'm doing a task that does put some stress on the CPU, there's maybe a slim chance I'll get to actually finish it before it all freezes.
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Apr 26, 2013
i have a problem. a few months ago my dell warranty for my alienware has expired. now all of a sudden, the computer crashed and refuses to turn on again. first it restartet and asked my if i want to strt windows normal or safe mode. i entered normal, as i thought it was jus a crash. it showed the start screen, than all lights went off. no matter what i do, it will not start. hitting the power button, however, makes a very short sound, as if it starts reading from HDD but than nothing. took battery off and waited. back on... nothing.
prior to that it showed a blue screen like it did before, when HDD was useless and had to be replaced september last year. sure the warranty of the computer itself is expired, but i still have a warranty for the new HDD. however, the service tag of the notebook says i can not contact e-mail support, because i have no warranty anymore. i can not choose anything that can change that. i fear the HDD is gone again, which i can have replaced, as it still has warranty, but i can ask no one at support, as they assume i have no warranty left.
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Feb 14, 2013
I installed windows 8 on my M17x and now I have no wifi ...
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Mar 14, 2013
I Just had my Alienware m17x R4 for 2 days and the AC adapter doesn't works. Yesterday it was ok, but today it's dead. It's not passing electricity to the laptop, in fact the light in the cable is off.
What could it be? Why a new adapter of a new computer simply stops working after only two days of use?
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Feb 27, 2013
I have a Alienware M17x R3, Windows 7 Ultimate 64 bit that uses DDR3 PC3-10600 1333MHz. I have 4 2GB sticks of RAM. I've actually found myself using programs that max 8GBs out. So I bought my self 4 sticks of 4 GB DDR3 PC3-10666 1333MHz RAM.
For some reason my system doesn't want to accept the new memory. The BIOS sees that i have the correct RAM in each slot, but windows never actually starts up It'll either just get to the system loading screen, then shut off and automatically come back on and just keep doing that. Other times, i'll get a blue screen that just flashes for a second and shutdown halfway (The lights stay on, but nothing happens). I've just tried two sticks of RAM at a time and still nothing happens. I've called Dell support, and they said it should work just fine.
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Mar 7, 2013
My laptop is an alienware m17x r2, It have been 2 years Since I've bought it, my laptop shuts down after few minutes playing with any game.. And I've Dusted it off many time and it doesn't overheat, I've send it back to my after sales service twice. The first days, it was working like it should, I could play normally.. but Few days after, the problem come back..It is Working for everything! Except For the games.
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Mar 20, 2013
I was updating my bios last night after reinstalling windows downloaded all the drivers that dell recommend fir Alienware M17X R3.everything when great until the bios! burned the bios drivers on cd restartet laptop and bios updating started and when it was done it said i could turn off my computer. so i did! no it wont start i cant see anything on screen only 8 beep! i read around on the internet and i understand that this is a video card problem?i tried to connect it to another monitor and press fn f6 when i turn it on but it didn't work.
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Mar 31, 2013
I have a M17X R3 running on Windows 8, I think I deleted the switchable graphics software as it is missing.
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Oct 22, 2011
My alienware computer could handle any game no problem a week ago or so but now every game i play is extremely choppy and the frame rate is around 10 on most games. Is there any reason for this or anything i can do to fix it? I've tryed restoring my computer to its factory state and i have updated everything in windows update. I have also got rid of unwanted start programs in msconfig and I have also used task manager to clear any processes that i do not need running. It also seems that my computer usage is around 80% or more when playing a game now and maybe it gets to 100% and then lags?
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May 7, 2010
After seeing the release specs of the new envy 17 My mind is very torn on if I should sell my current setup (see sig below) and get the envy 17. I love the dx 11 supporting gddr5 ati card but I wonder how much performance I will lose over dual GTX 280m's? I also love the eyefinity support and the USB 3.0 support. Is it hard to adjust from a 1920 x 1200 to a 1920 x 1080?
I am basically looking for some pro's and cons between the two systems. I am also curious what my current system would possibly sell for?
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Dec 3, 2014
I have a M17x R3 laptop since a few years. A few weeks ago I sent it to the shop to have a SSD installed and have Win7 reinstalled (Windows Explorer kept crashing all the time and I wasnt able to format for some reason). When it got back from the shop, I realized a problem that was not there before.
There are 2 horizontal lines, one at the top and one at the bottom of my screen that keep flickering. They dont appear when I'm on the desktop or playing games, only when I have a program running (iTunes, Steam, DivX, etc) in fullscreen.
Here are my specs
Alienware M17X R3
Windows 7 64 bit
AMD Radeon HD 6870M (I also have Intel(R) HD Graphics 3000 in my display drivers. Just noticed that the version for both is 9.3.0)
6GB RAM
Dont know if it has anything to do with this, but when I got my laptop back I tried to install Cataclyst Control Center and it messed up my graphics bad, I could only run 640x480 and the only way to fix this was to uninstall CCC.
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Nov 10, 2008
turning on then turning off? When I turn it on, the LED lights come on for seconds and then go off. I replaced the motherboard and the processor and its still the same problem. I also took out the RAM and had the same problem?
What else could be causing it? The graphics card?
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Dec 28, 2009
I was playing a game of borderlands online and its started off running fine and then after about 20 seconds started lagging badly and then froze.
I assumed it was some kind of network connection problem considering i was playing the game fine a few days earlier. Well i forgot about it for a few days.
I just downloaded the battleswarm beta and was playing it and noticed it did the exact same thing, ran fine for about 20-30 seconds started lagging badly then just froze. I went back and tried borderlands in single player to confirm the problem and it also did the same thing.
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Nov 24, 2014
Dell studio 1737 Laptop... My battery has needed replacing for a long time ....
My power cable is looking a little tatty and recently started making a faint buzzing noise.
Despite these issues my laptop has continued to work fine, until recently....
When i plug in the power cable the light above the plug comes on for a second then goes off.
When i try to turn the laptop on (with or without battery) it turns on and starts it's usual boot up process, but then turns its self off after a couple of seconds.
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Nov 28, 2014
Dell inspiron n 5010. Was using it, and suddenly went off. I try putting it on, but it shuts down, every 10 seconds, whether in bios mode, diagnostic mode or booting mode. I start it and it says repair windows, enter, and it shuts down again within 10 seconds.
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Mar 18, 2013
I have brand new XPS 12 and when using the laptop touch-pad it frequently stop responding for 1-2 seconds and I tried the followed :
1. upgrading Bios.
2. re-installing A04 driver of the thouchpad.
3. installing A03.
4. removing Driver completely and install again A04.
5. disable all gestures on the settings.
nothing seem to work!!!
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Apr 19, 2013
My inspirion q15r will not turn on it takes atleast 20 attempts after i left it charging or even when its not the power LED stays on but the screen does load up or anything the LED next to it comes on for a few seconds but goes striaght off...
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Jan 30, 2013
Had a laptop for just over 2 years so out of warranty. The laptop will not stay on for longer than 30 seconds - 1 minute, it doesn't matter what I'm doing (tried going into everything, Bios, safe mode, etc). I've bought a new battery and nothing has changed.
The laptop has had overheating problems in the past, whereby it would turn off if the fan was in someway impeded. Since this problem I have tried blowing into the fan and even used a hoover but nothing has worked.
Does it sound like its an issue with a fan or something else?
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Jun 10, 2012
Dell inspiron N5010 laptop. When ever I carry my laptop to some place lets say from home to college it stops booting, when I switch on my laptop it starts but after 10-15 seconds it shuts off, also when I try to keep the system in bios it again shuts off within 10-15 seconds.
Twist in the problem is that if I keep my laptop idle for 20-30 minutes it starts working fine (I never remove battery or ram just left my laptop idle)
Another thing is i face this problem only when laptop is carried by me in my back pack or u can say when laptop is subjected to movement.
I noticed this pattern seriously. For past 15 days I didn't displaced my laptop from my desk and it work like any normal laptop but today when I took it to my friends place and there when I tried to boot it it starts and shuts off within 15 seconds while booting so I did the same left it idle without even removing ram or battery or charger for 10 -15 minutes and then it starts working fine.
Why is this happening is there is a problem i hardware or just some loose connection.
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