Dell Alienware M17x :: Locks Up A Lot On Occasions
Jun 5, 2010
I've had my M17x since last September and while I've come to accept the fact that it locks up on occassion, lately it's been getting rather ridiculous. Today alone I have had to do 6 forced reboots because of lock ups. It's pretty much a given that the machine will completely lock up around 100% CPU usage, but outside of that it can just happen randomly as well. This is particularily annoying if I'm doing a task that does put some stress on the CPU, there's maybe a slim chance I'll get to actually finish it before it all freezes.
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Jun 5, 2009
I had virtually decided on a XPS M1730 with a X9000 Extreme processer, Bluray read and write drive, 6GB ram, 1920 x 1200 screen, 640GB hard drive of ram, Nvidia 1GB 9800M GT Graphics (2x512MB in SLI mode) etc
I then started to read this forum about Dell taking over Alienware and i read up on the Alienware M17X, i have natural concerns with whats going to happen with the XPS gaming brand now that Dell have taken over Alienware to be its gaming division.
1. What sort of XPS customer care will i get in the future now that Dell seems to be putting most of its gaming resources into Alienware, will Dell carry on to manufacture parts for the XPS M1730 in the future just incase something goes wrong and how long for ?
2. If you had the choice to buy at this present time would it be an XPS M1730 or would you save up and spend a bit extra on the Alienware M17X, i want to get it right and to have no regrets.
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Jul 30, 2009
Ive been hunting around for a laptop for a couple of months now and ive still not decided what to get lol, i was initially drawn to the M17x but here in the uk we seem to be paying well over the odds for one compared to the US.
I was looking on ebay earlier and i came across a couple of Dell Precision M6400 laptops with what looks like a huge spec for a decent price, they seemed to offer more value than the M17x at their respective prices.
Now what i need to know is what is the difference between a Precision M6400 and a Precision M6400 Covet ?
How well regarded is a Precision M6400, is it known as a gaming laptop as ive not come across them before.
This is the spec i was looking at, how would this compare against an M17x, how well regarded is the processor and graphics card and the spec in general? ...
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Apr 25, 2013
When I got my latop, Alienware m17x all the software was on it and working. I tried to instal win xp 64 on it as I don't like anything else, but since dell don't make any drivers for win xp 64 on the m17x r4, I simply couldn't have the software I wanted.
I returned back to win 8 and everything installed except my web cam...
 Your diagnostics software is ok, for checking my cpu speed etc, but your suggested drivers for my system does not say anything about my web cam, can I have a link and maybe the activation code I know my service tag.
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Apr 26, 2013
i have a problem. a few months ago my dell warranty for my alienware has expired. now all of a sudden, the computer crashed and refuses to turn on again. first it restartet and asked my if i want to strt windows normal or safe mode. i entered normal, as i thought it was jus a crash. it showed the start screen, than all lights went off. no matter what i do, it will not start. hitting the power button, however, makes a very short sound, as if it starts reading from HDD but than nothing. took battery off and waited. back on... nothing.
prior to that it showed a blue screen like it did before, when HDD was useless and had to be replaced september last year. sure the warranty of the computer itself is expired, but i still have a warranty for the new HDD. however, the service tag of the notebook says i can not contact e-mail support, because i have no warranty anymore. i can not choose anything that can change that. i fear the HDD is gone again, which i can have replaced, as it still has warranty, but i can ask no one at support, as they assume i have no warranty left.
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Feb 14, 2013
I installed windows 8 on my M17x and now I have no wifi ...
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Mar 14, 2013
I Just had my Alienware m17x R4 for 2 days and the  AC adapter doesn't works. Yesterday it was ok, but today it's dead. It's not passing electricity to the laptop, in fact the light in the cable is off.
What could it be? Why a new adapter of a new computer simply stops working after only two days of use?
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Feb 27, 2013
I have a Alienware M17x R3, Windows 7 Ultimate 64 bit that uses DDR3 PC3-10600 1333MHz. I have 4 2GB sticks of RAM. I've actually found myself using programs that max 8GBs out. So I bought my self 4 sticks of 4 GB DDR3 PC3-10666 1333MHz RAM.
For some reason my system doesn't want to accept the new memory. The BIOS sees that i have the correct RAM in each slot, but windows never actually starts up It'll either just get to the system loading screen, then shut off and automatically come back on and just keep doing that. Other times, i'll get a blue screen that just flashes for a second and shutdown halfway (The lights stay on, but nothing happens). I've just tried two sticks of RAM at a time and still nothing happens. I've called Dell support, and they said it should work just fine.
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Mar 7, 2013
My laptop is an alienware m17x r2, It have been 2 years Since I've bought it, my laptop shuts down after few minutes playing with any game.. And I've Dusted it off many time  and it doesn't overheat, I've send it back to my after sales service twice. The first days, it was working like it should, I could play normally.. but Few days after, the problem come back..It is Working for everything! Except For the games.
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Mar 20, 2013
I was updating my bios last night after reinstalling windows downloaded all the drivers that dell recommend fir Alienware M17X R3.everything when great until the bios! burned the bios drivers on cd restartet laptop and bios updating started and when it was done it said i could turn off my computer. so i did! no it wont start i cant see anything on screen only 8 beep! i read around on the internet and i understand that this is a video card problem?i tried to connect it to another monitor and press fn f6  when i turn it on but it didn't work.
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Oct 22, 2011
My alienware computer could handle any game no problem a week ago or so but now every game i play is extremely choppy and the frame rate is around 10 on most games. Is there any reason for this or anything i can do to fix it? I've tryed restoring my computer to its factory state and i have updated everything in windows update. I have also got rid of unwanted start programs in msconfig and I have also used task manager to clear any processes that i do not need running. It also seems that my computer usage is around 80% or more when playing a game now and maybe it gets to 100% and then lags?
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May 7, 2010
After seeing the release specs of the new envy 17 My mind is very torn on if I should sell my current setup (see sig below) and get the envy 17. I love the dx 11 supporting gddr5 ati card but I wonder how much performance I will lose over dual GTX 280m's? I also love the eyefinity support and the USB 3.0 support. Is it hard to adjust from a 1920 x 1200 to a 1920 x 1080?
I am basically looking for some pro's and cons between the two systems. I am also curious what my current system would possibly sell for?
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Dec 3, 2014
I have a M17x R3 laptop since a few years. A few weeks ago I sent it to the shop to have a SSD installed and have Win7 reinstalled (Windows Explorer kept crashing all the time and I wasnt able to format for some reason). When it got back from the shop, I realized a problem that was not there before.
There are 2 horizontal lines, one at the top and one at the bottom of my screen that keep flickering. They dont appear when I'm on the desktop or playing games, only when I have a program running (iTunes, Steam, DivX, etc) in fullscreen.Â
Here are my specs
Alienware M17X R3
Windows 7 64 bit
AMD Radeon HDÂ 6870M (I also have Intel(R) HD Graphics 3000 in my display drivers. Just noticed that the version for both is 9.3.0)
6GB RAM
Dont know if it has anything to do with this, but when I got my laptop back I tried to install Cataclyst Control Center and it messed up my graphics bad, I could only run 640x480 and the only way to fix this was to uninstall CCC.
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Jan 23, 2010
Sometimes, for example, when I open a new tab in Google Chrome (not beta) and enter a web site, or click a link etc. the notebook locks up. This sometimes happens with other softwares, or just Windows softwares, or browsing files randomly.
When it locks up, hard-drive is flashing and hard-drive activity not stopping. I am able to move the cursor, but I cannot click anywhere. Even I cannot open task manager, the ctrl-alt-del also doesn't work. I have to push the power button to reset the notebook.
Notebook's specifications are:
OS Version 6.1.7600 (Win7 64-bit RTM)
Mobile DualCore Intel Core 2 Duo P8600, 2400 MHz (9 x 267)
3840 MB (DDR3-1066 DDR3 SDRAM)
NVIDIA GeForce 9400M G (2x256 MB)
IDT 92HD73C1/92HDW74C1/92HDW74C2 @ nVIDIA MCP79/7A - High Definition Audio Controller
WDC WD32 00BJKT-75F4T SCSI Disk Device (298 GB)
Dell Wireless 1515 Wireless-N Adapter (192.168.1.10)
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Aug 1, 2008
I've been playing BF2142 at max settings since I got the new notebook. Then suddenly I can't play it anymore... It freezes and goes black after 5-15 seconds of playing, leaving ctrl-alt-delete as only option.
At the same time, I can play Quake: Enemy Territory (which seem to demand alot more from the gpu) just fine (on somewhat lower settings though, but never freezes)
I'm using the infamous "hacked" performance drivers, can't remember the name.
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Sep 29, 2009
I was thinking that a list with people who got an M17x as a system replacement for the M1730 will be very useful for some of us.
That being said, I want to know what configuration you had before and what you got. Country is also important, so please note this as well.
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Mar 4, 2013
It freezes up every few seconds and resumes after another few seconds. This happens when I am gamming. I can move my cursor when it freezed, the audio also gets stuck.
I've tried all the Dell PC Diagnostics, and didnt find anything wrong. I fresh reinstalled my system, scaned virus and malwares, update my drivers, still problem remains. I think it's my video card might have phyiscal damage cause I move the huge ass laptop a lot, but I am not sure.
I had installed an new ssd 2 weeks ago in module 1, but I had no problem until yesterday.
i7 2670QM 2.2GHz
AMD Radeon HD 6870
4GB DDR3 RAM
500G HDD + 128 crucial M4 SSD
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Jan 27, 2010
My VGN-Z820D locks up intermittently. This happens every few days and always about 5 minutes after resuming from sleep. It seems to happen whenever as program is launched.
You double click and the circle starts spinning but nothing happens. The spinning circle can be moved around but that's it. CTL-ALT-DEL does nothing. You have to turn off the laptop.
I have tried keeping the task manager open when it happens but noithing happens in the manager. No cpu activity, no changing of processes, nothing.
This is windows 7 pro. I have removed almost all of the sony bloatware, step by step and nothing changes. I have the following items left
VAIO Care, COntrol Center, DVD Menu, Event Service, OOBE and Startup assistant, and origninal function settings.
There is nothing in the event logs at all, no errors or warnings.
All of the drivers are up to date.
There is never a problem during use if it doesn't fail at around 5 minutes. This pretty well rules out a hardware failure. I can go for days without this happening but then it happens again.
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May 28, 2014
I just get to a screen showing the HP logo...the computer tries to self diagnose but never gets anywhere. Just stays locked. I've had this computer for almost a year with zero issue. Suddenly this.
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Oct 28, 2014
I recently updated my bios on my R7-571 and it has caused me great woe. Â My computer will lock hard between 3 min and 3:30 min after bootup if I don't disable the WIndows Managment INstrumentation service. Â THis of course caused other problems on services that depend on that like LogMeIn. Â I need a solution to this. Â Either a way to downgrade to an earlier bios which I don't think is possible without a version of the bios updater that will support this, or a newer bios that addresses this issue.
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Jan 11, 2015
My Split X2 occasionally locks on the blue HP logo during startup. Usually a hard restart will work with no other issues.  A few times, including today, the hard restart does not work and it continues to lock on the logo screen. I hard restarted around ten times today before it finally fully booted.
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Mar 31, 2013
I have a M17X R3 running on Windows 8, I think I deleted the switchable graphics software as it is missing.
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Mar 15, 2008
Running Vista Home premium. The Network and Sharing center locks up. It is connected to the internet but the connection icon show the red X. Hovering over it reveals a "server execution failed" message.
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Aug 4, 2014
Just bought a new HP ENVY m6 Notebook PC. CyberLink YouCam 5 cam pre-installed. I can open the software and it appears to run fine but when I try to access the settings the computer freezes and locks up. I end up having to hold down the power button to force a shutdown.
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Jun 18, 2014
HP g7-1150us .....Problem started after replacement of the touch pad/mouse cover. It initially did not power on. I plugged in AC in case the battery was dead and tried again.
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Then it started the continual blinking. I tried the hard reset, hitting ESC upon powerup but had no luck. The hard drive is spinning, but not seeking.
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I removed the new panel, and put the old one back in and there was no change. I'm confident that I did get all the cables & connectors in correctly.
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I thought I may have killed one of the memory sticks, so I tried installing just one. I do not get any of the 6 different blink sequences, it blinks slowly about 1/sec continuously.
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Nov 26, 2009
my computer screen has either been doing a brief flash or weird movement and then locks itself up. Everything is running but the screen, which is frozen in place (the mouse icon is also frozen). I was wondering if anyone had suggestions on how to fix this. I thought it was an overheating problem, but it's sitting at 53•C and still does it. It started doing this when I was playing WoW (only while playing), but that was 3-4 weeks ago and until now the computer worked fine.
It will also no longer restart itself; it goes through the shut down process but then basically powers off as if I just turned it off versus shutting down turned off (this laptop has distinctive sounds for both which is how I can tell). Normally I can wait a minute or two and then turn it back on and it boots up (if I try to turn it on right after it cuts off after a second). Now however, it gets to the first logo then cuts off. I have used compressed air to blow in the vents to get rid of dust if that might be a factor.
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Oct 11, 2014
I have a Compaq mini 110 which locks me out at boot up and says Enter Current Password Now: After 3 entries, it halts with CNU924630
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Sep 23, 2014
My youngest son's Compaq Mini 110 boots staright up into a Password protect mode which I do not know and then locks up with a fatal error and system halt CNU93533NQ.Â
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Sep 13, 2008
why is alienware in dells website. did dell bought alienware or is it the other way around.
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