Dell Alienware M17x R4 :: AC Adapter Doesn't Work
Mar 14, 2013
I Just had my Alienware m17x R4 for 2 days and the AC adapter doesn't works. Yesterday it was ok, but today it's dead. It's not passing electricity to the laptop, in fact the light in the cable is off.
What could it be? Why a new adapter of a new computer simply stops working after only two days of use?
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Nov 9, 2009
I have a Dell Inspiron 1520 and my friend has a Latitude D820.
Tonight she accidentally plugged my power adapter into her laptop. A few hours later, she noticed that her laptop indicated that it wasn't plugged in, and that's when we realized that she had accidentally used my adapter instead of hers.
Now my adapter doesn't work at all. We've tried the adapter with both our laptops with different outlets with the same problem, so we know it's the adapter. The green light also doesn't come on when it's plugged in anymore.
Did plugging my adapter into her laptop somehow screw up my adapter, or could this just be a coincidence? Is there any way to fix the adapter or at least figure out what the problem is? And if I have to purchase a new adapter, do the universal ones they sell at retail electronics stores work OK? I would order one from Dell but I'm working on a project now and I don't have time to wait for it to ship.
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Jun 5, 2009
I had virtually decided on a XPS M1730 with a X9000 Extreme processer, Bluray read and write drive, 6GB ram, 1920 x 1200 screen, 640GB hard drive of ram, Nvidia 1GB 9800M GT Graphics (2x512MB in SLI mode) etc
I then started to read this forum about Dell taking over Alienware and i read up on the Alienware M17X, i have natural concerns with whats going to happen with the XPS gaming brand now that Dell have taken over Alienware to be its gaming division.
1. What sort of XPS customer care will i get in the future now that Dell seems to be putting most of its gaming resources into Alienware, will Dell carry on to manufacture parts for the XPS M1730 in the future just incase something goes wrong and how long for ?
2. If you had the choice to buy at this present time would it be an XPS M1730 or would you save up and spend a bit extra on the Alienware M17X, i want to get it right and to have no regrets.
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Jul 30, 2009
Ive been hunting around for a laptop for a couple of months now and ive still not decided what to get lol, i was initially drawn to the M17x but here in the uk we seem to be paying well over the odds for one compared to the US.
I was looking on ebay earlier and i came across a couple of Dell Precision M6400 laptops with what looks like a huge spec for a decent price, they seemed to offer more value than the M17x at their respective prices.
Now what i need to know is what is the difference between a Precision M6400 and a Precision M6400 Covet ?
How well regarded is a Precision M6400, is it known as a gaming laptop as ive not come across them before.
This is the spec i was looking at, how would this compare against an M17x, how well regarded is the processor and graphics card and the spec in general? ...
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Apr 25, 2013
When I got my latop, Alienware m17x all the software was on it and working. I tried to instal win xp 64 on it as I don't like anything else, but since dell don't make any drivers for win xp 64 on the m17x r4, I simply couldn't have the software I wanted.
I returned back to win 8 and everything installed except my web cam...
Your diagnostics software is ok, for checking my cpu speed etc, but your suggested drivers for my system does not say anything about my web cam, can I have a link and maybe the activation code I know my service tag.
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Jun 5, 2010
I've had my M17x since last September and while I've come to accept the fact that it locks up on occassion, lately it's been getting rather ridiculous. Today alone I have had to do 6 forced reboots because of lock ups. It's pretty much a given that the machine will completely lock up around 100% CPU usage, but outside of that it can just happen randomly as well. This is particularily annoying if I'm doing a task that does put some stress on the CPU, there's maybe a slim chance I'll get to actually finish it before it all freezes.
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Apr 26, 2013
i have a problem. a few months ago my dell warranty for my alienware has expired. now all of a sudden, the computer crashed and refuses to turn on again. first it restartet and asked my if i want to strt windows normal or safe mode. i entered normal, as i thought it was jus a crash. it showed the start screen, than all lights went off. no matter what i do, it will not start. hitting the power button, however, makes a very short sound, as if it starts reading from HDD but than nothing. took battery off and waited. back on... nothing.
prior to that it showed a blue screen like it did before, when HDD was useless and had to be replaced september last year. sure the warranty of the computer itself is expired, but i still have a warranty for the new HDD. however, the service tag of the notebook says i can not contact e-mail support, because i have no warranty anymore. i can not choose anything that can change that. i fear the HDD is gone again, which i can have replaced, as it still has warranty, but i can ask no one at support, as they assume i have no warranty left.
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Feb 14, 2013
I installed windows 8 on my M17x and now I have no wifi ...
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Feb 27, 2013
I have a Alienware M17x R3, Windows 7 Ultimate 64 bit that uses DDR3 PC3-10600 1333MHz. I have 4 2GB sticks of RAM. I've actually found myself using programs that max 8GBs out. So I bought my self 4 sticks of 4 GB DDR3 PC3-10666 1333MHz RAM.
For some reason my system doesn't want to accept the new memory. The BIOS sees that i have the correct RAM in each slot, but windows never actually starts up It'll either just get to the system loading screen, then shut off and automatically come back on and just keep doing that. Other times, i'll get a blue screen that just flashes for a second and shutdown halfway (The lights stay on, but nothing happens). I've just tried two sticks of RAM at a time and still nothing happens. I've called Dell support, and they said it should work just fine.
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Mar 7, 2013
My laptop is an alienware m17x r2, It have been 2 years Since I've bought it, my laptop shuts down after few minutes playing with any game.. And I've Dusted it off many time and it doesn't overheat, I've send it back to my after sales service twice. The first days, it was working like it should, I could play normally.. but Few days after, the problem come back..It is Working for everything! Except For the games.
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Mar 20, 2013
I was updating my bios last night after reinstalling windows downloaded all the drivers that dell recommend fir Alienware M17X R3.everything when great until the bios! burned the bios drivers on cd restartet laptop and bios updating started and when it was done it said i could turn off my computer. so i did! no it wont start i cant see anything on screen only 8 beep! i read around on the internet and i understand that this is a video card problem?i tried to connect it to another monitor and press fn f6 when i turn it on but it didn't work.
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Oct 22, 2011
My alienware computer could handle any game no problem a week ago or so but now every game i play is extremely choppy and the frame rate is around 10 on most games. Is there any reason for this or anything i can do to fix it? I've tryed restoring my computer to its factory state and i have updated everything in windows update. I have also got rid of unwanted start programs in msconfig and I have also used task manager to clear any processes that i do not need running. It also seems that my computer usage is around 80% or more when playing a game now and maybe it gets to 100% and then lags?
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May 7, 2010
After seeing the release specs of the new envy 17 My mind is very torn on if I should sell my current setup (see sig below) and get the envy 17. I love the dx 11 supporting gddr5 ati card but I wonder how much performance I will lose over dual GTX 280m's? I also love the eyefinity support and the USB 3.0 support. Is it hard to adjust from a 1920 x 1200 to a 1920 x 1080?
I am basically looking for some pro's and cons between the two systems. I am also curious what my current system would possibly sell for?
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Dec 3, 2014
I have a M17x R3 laptop since a few years. A few weeks ago I sent it to the shop to have a SSD installed and have Win7 reinstalled (Windows Explorer kept crashing all the time and I wasnt able to format for some reason). When it got back from the shop, I realized a problem that was not there before.
There are 2 horizontal lines, one at the top and one at the bottom of my screen that keep flickering. They dont appear when I'm on the desktop or playing games, only when I have a program running (iTunes, Steam, DivX, etc) in fullscreen.
Here are my specs
Alienware M17X R3
Windows 7 64 bit
AMD Radeon HD 6870M (I also have Intel(R) HD Graphics 3000 in my display drivers. Just noticed that the version for both is 9.3.0)
6GB RAM
Dont know if it has anything to do with this, but when I got my laptop back I tried to install Cataclyst Control Center and it messed up my graphics bad, I could only run 640x480 and the only way to fix this was to uninstall CCC.
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Sep 7, 2014
I recently had to open up my HP G7 laptop to blow the dust of my fan and under the keyboard. When I put they keyboard back together, my wifi didn't work. I'm now on a ethernet connection. Opening network connection, there's no wifi adapter icon. I've tried installing the driver, but mid install I get this message "The driver files you wish to remove will not be removed as the corresponding card is not installed". I don't know what this means, but when I finish the install, the wireless connection is still not shown in network connections, and the driver doesnt show on device manager. What else can I try?
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Feb 4, 2015
This morning, i turned my laptop on, and i went to go onto facebook, but i cam into a problem. My wifi wasnt working. I searched around for a solution but couldnt find one. I found the problem though, [URL] .... there is a link to the problem. it seems that the problem is that the broadcom 802.11ac network adapter's drivers cannot be loaded.
I did a recovery from the 30th of january, when it was working, i reinstalled the drivers multiple times.
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Dec 30, 2014
I bought one Alienware M14 x last month. However, I found it won't boot when the power adapter is plugged in. If I unplugged the power cord, then press the power button, it will start normally.
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Feb 3, 2013
I have a VGA plug in my Dell Inspiron 1545 and when I plug in the cord it doesnt work. I have another laptop and I used the same cord and it works. So I guess my VGA doesnt work, what do I have to get to replace the VGA in my laptop?
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Jul 22, 2013
I have a had Dell XPS 15z for a around a year and a half and it very suddenly stopped charging whilst plugged in. I didn't notice until the low battery warning came on that the computer had stopped recognizing the battery or the charger. I rebooted and went on BIOS, I don't know much, but I noted that it didn't see an adapter plugged in and it said that the battery is functioning normally. I've plugged the adapter into other laptops and it worked so it isn't the adapter.
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Oct 7, 2007
just moved to BD+ and my Power DVD 7.3 can't handle it anymore and I'm getting really frustrated with trying to get my blu rays to work. Cyberlink is a terrible company probably run by like 3 guys. The customer support is awful and I can't get anything to work anymore. I'm begining to think that getting blu ray on laptops was a bad idea. WHo knew they were going to change things on a month to month basis.
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Nov 22, 2009
I went out and bout this RangePlus version WPC100 and I go to stick it into my slot thing and it's too small!
I thought that everything was standard.
It slides right into my dad's laptop but not into mine.
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Jan 29, 2010
i have an xps m1530 and my ac adapter died out recently. i looked at the ac adapters listed for my laptop at dell.com and they only had two options available, which i did not like.
so i looked at other ac adapters from the website and the ones i like say "product description for dell inspiron, stuido, and latitude laptops" or something similar in that line.
i didnt see any for xps, just for inspirons, studio, studio xps, and others. im looking to buy a 90W 3 prong ac adapter and would any 90W 3 prong ac adapter from dell.com work with my xps m1530?..
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Jan 31, 2009
Everything works fine except eSATA. I've tested in in Windows Vista 64bit and Windows 7 64bit. Same thing in both - the computer completely freezes up when it'd usually be detecting the drive after plugging in. I'm plugging in an external HDD that works fine on my other computer.
The other computer's using XP so that could make a difference. I'm more suspecting a Dell hardware or drivers issue though. I'd be interested to know if it's a problem everyone has and Dell will maybe fix it in a year or so. They've already released a BIOS update and I've got that; no change.
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Aug 3, 2011
I just bought a Dell XPS 15z and the CD eject button doesn't work. (I pressed function key+eject key on the keyboard as instructed in the manual.)
Tried to update my keyboard drivers from the cd provided but there isn't any keyboard drivers in the cd... CD can be ejected by right clicking on the dvd drive and choose "eject".
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Aug 6, 2011
I bought a Dell Inspiron n5110 but it USB 3.0 is not working for me when i put the mouse or flash-drive in, do i suppose to install a driver to get this work? Any link for a driver? because i was trying to find but didn't work....
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May 23, 2010
My Dell Vostro 1500 is not charging while plugged in. I get the following error message- The AC power adapter type cannot be determined.
Your system will operate slower and the battery will not charge. Please connect a Dell 90W AC adapter or higher for best system operation.
I have the Dell 90W adapter. On googling this problem I found out that the problem is with a circuit in the adapter that breaks and the adapter doesn't recognize
it as an original Dell. the only solution seems to be to replace the adapter. However I don't want to spend $70+ if its going to happen again in a few months. So I am thinking of buying a generic one on eBay
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Aug 4, 2009
I've bene playing a game (tf2) on my laptop, and 3 times now its turned off, just straight up turned off, and so I turned it back on, and then the keyboard didn't work no matter what I did.
So I called dell and they said some sort of static built up in the keyboard, and to take out battery, and wall plug, and hold power for 15 seconds, and then turn comp on. I did that and it restored my keyboard to full use.
But now twice since then my comp has shut down, and I've had to use that technique to restore it...
This laptop is only 2 weeks old, ? Why is it having problems a mere 2 weeks after I got it.
I mean I'm not even typeing fast enough to make a static charge, in game you only use a couple buttons. Also i'm on tile floors, no carpet at all, I use my laptop on a table although it does get hot.
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Sep 4, 2008
Just installed the card instead of the broken one (fx2500 as well) that was installed on my laptop for about one year. After reassembling the computer and turning it on nothing is happen on the screen although the HD and DVD driver are making the noises and leds are on as well. Reinstalling the bad card returns me to the previous condition when i see all screen pixeled with gibrish and finally crashing the system immediately after windows is finishing to load.
On the new card (purchased from eBay as used item in good condition for 260$) i noticed Rev A02 instead of A00 on the broken card. Do you think that the problem is revision or the card is just piece of crap? Any idea to get it back to Rev A00?
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Jul 24, 2009
I'm trying to install a CD-Rom game (Dawn of war fyi) on my Studio 1537 but when I insert the CD in the computer nothing happens.
When I go to "My Computer" the drive reads "BD-ROM" (What does that mean), and if I click it nothing happens.
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Mar 26, 2014
I have a Dell Latitude E6430 and touch pad has not worked since day one I got it but I always have a mouse plugged into the USB so I never used the Touch pad since testing it on day one.
I download the Dell Diagnostic tool and ran it under the "Complete Setting" and everything back as passed.
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