Dell XPS 15z :: Doesn't Recognize AC Adapter And Won't Charge Battery At 7%
Jul 22, 2013
I have a had Dell XPS 15z for a around a year and a half and it very suddenly stopped charging whilst plugged in. I didn't notice until the low battery warning came on that the computer had stopped recognizing the battery or the charger. I rebooted and went on BIOS, I don't know much, but I noted that it didn't see an adapter plugged in and it said that the battery is functioning normally. I've plugged the adapter into other laptops and it worked so it isn't the adapter.
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Jan 29, 2015
I have an xps12 that doesn't recognise its adaptor, runs fine on AC but batter is now totally dead. I tried a different Dell 45W adaptor (borrowed) and it charged the battery, I then bought a cheaper 3rd part adaptor - which also worked for a week or so.
Now am back to unrecognised adaptor, no charging. BIOS is version AO8 but even if there is an update I can't install since my battery is on zero. Battery utility (Fn F3) indicates my battery is healthy and performing normally, but charging is disabled and I don't see any obvious way to enable it.
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Apr 29, 2010
I recently was given an HP dv2125nr laptop that needed a new motherboard. I purchased a new one and replaced it and the laptop was up and running. I was happy and figured that I had just salvaged a decent laptop.
When I first turned it on I noticed it wouldn't run off battery power but thought, no big deal it just needs charged. That turned out to not be the case. I went about reinstalling the operating system using the recovery partition and didn't give much thought to running it on battery til I noticed that the power icon said "On AC Power, Charging" It didn't give me a percentage however, and when I double clicked to inpect further I noticed that the battery icon under battery #1 had an X through it, and it also said "Total Battery Power remaining: Unknown".
At this point I updated the BIOS because I had seen a few forum topics that suggested this, I also made sure I had the most up to date drivers off HP's site for all hardware. Another step I took was to uninstall the "Microsoft ACPI-Compliant Control Method Battery" then scan for hardware changes and let Windows reinstall it. None of this worked.
I then assumed I had a bad battery on my hands, I ordered another one (not an HP, a cheaper one) and when it came I plugged it in overnight to charge and after about 12 hours turned the laptop back on to see if I had a fully charged battery, I did not!
It was acting in exactly the same way the original battery had acted. The only difference that I could notice was, that on one of my many reboots the icon under battery #1 in the Power Meter window only had a single red slash through it, instead of a red X.
Things I have tried:
1. Updated BIOS
2. Updated all drivers
3. Fresh install of Windows XP (again after the original recovery install)
4. Unistalling the "ACPI-Compliant Control Method Battery" in Device Manager.
5. Ran HP Battery Check Utility, has a divide by zero exception upon startup, then says no battery is present.
6. Booting directly to BIOS and allowing it a chance to charge overnight.
7. Swapping both batteries (no difference).
8. Taking back apart casing to make sure there were no loose wires.
My only thought next would be that either both batteries are bad (seems unlikely) or that there is a problem with the new motherboard. The motherboard being bad would surprise me, as it is able to run just fine without using battery power.
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Dec 19, 2008
So my laptop has been taking a crap lately. First the power supply broke and had to get a new one and now the battery is down to 30-40 minutes. I bought a 9 cell battery off ebay and just got it in. I plugged it in and the laptop says "Battery not recognized, will not charge." Whats up with it? Is there a way to get it charging? I don't have the money to buy the $200 battery from Dell.
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Feb 4, 2013
My original battery fried I replaced it and worked fine.
Then I upgraded to windows 8 Pro Now Laptop won't charge battery say's it doesn't recognize it.
Laptop Vostro 3400
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Aug 21, 2009
I have windows 7 RC installed on my VGN-SR 430J/B. I download Sony Notebook Utilities drivers. I got an error message that battery is not compatiblie, press OK to hibernate. I uninstalled it immediaty, but I may want to install it again. How can I avoid this?
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Dec 23, 2009
my d630 refuses to charge with a 90w power brick, it stays on, but the battery doesn't charge and i get the power warning screen after the bios screen.
does this need a 65W adapter or is there something wrong with my 90W one?
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Jan 3, 2009
This 1200 was working several weeks ago, now it will not turn on even with AC adapter plugged in. Battery will not charge.
No green LED lit on laptop front. Unit will not boot with AC adapter attached and battery removed.
Checked AC adapter with multimeter and it appears working OK, get 19.5 volts dc output.
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Apr 23, 2009
I have had this laptop for 2 years and after the first year I had to replace both battery and adapter.
The first generic adapter I got was fine until the cable split (my fault as I was wrapping the cord around the brick).
I got the second generic from the same place I got the first.
I bought the new one last month and since then I have sporadically received a message that the adapter wasn't OEM and that it wouldn't charge the battery.
It would get back to charging after a reboot or stand by.
Now I have tried everything but it won't get back to charging the battery.
I did a search here and found others with the same problem (different dell laptops) solving the issue by flashing the bios.
Can anybody point me to the correct file I should download for my laptop as well as explain what should be done to flash the bios
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Apr 2, 2013
I have a dell inspiron m5030, which is out of warranty, and unfortunately it wont charge the battery, or boot from the ac adapter and since the battery is dead I can no longer turn on the laptop. I already sent this laptop back to dell 2 prior times when my warrenty was still active due to the 7 beeps and I think that the mother board is going bad for the 3rd time.
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Feb 17, 2013
My laptop(Inspiron N 4050) works fine last night and since the battery went down, i turn off without any problem and when i plug the charger the adapter light went off. and it 's not getting charge.
I got the same problem earlier also and i fixed it with my international warranty. but from that date only 4 months have gone and i got it again. but last time i got an error message. but this time i did not get anything just got off normally.
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Nov 4, 2014
I have a Travelmate B113. Its battery is in and battery/charge indicator shows that it is connected.
But it doesn't charge the battery at all and when I move my mouse on battery indicator at bottom right of screen, it shows " Plugged in and not charging".
I removed battery several times and inserted again. but nothing.
I am wondering is there any hardware key or even something in windows that can stop charging or?
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Mar 15, 2013
I have a Dell Studio 1735 and the battery won't charge and getting and error messge "Please connect a Dell 90W AC adapter or higher for best system operation". I have purchase a new Dell battery and Dell AC adapter and still have the same problem.
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Nov 9, 2009
I have a Dell Inspiron 1520 and my friend has a Latitude D820.
Tonight she accidentally plugged my power adapter into her laptop. A few hours later, she noticed that her laptop indicated that it wasn't plugged in, and that's when we realized that she had accidentally used my adapter instead of hers.
Now my adapter doesn't work at all. We've tried the adapter with both our laptops with different outlets with the same problem, so we know it's the adapter. The green light also doesn't come on when it's plugged in anymore.
Did plugging my adapter into her laptop somehow screw up my adapter, or could this just be a coincidence? Is there any way to fix the adapter or at least figure out what the problem is? And if I have to purchase a new adapter, do the universal ones they sell at retail electronics stores work OK? I would order one from Dell but I'm working on a project now and I don't have time to wait for it to ship.
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May 24, 2009
I have windows vista Ultimate on my Dell Vostro 1510 and my DVD drive (OPTIARC AD-7640A) acts like cd-rom & doesn't recognize dvd's. I have tried all kind of dvds (+/-/original/copy) but all i got is a noise !
I searched everywhere & tried:
1.Uninstall/installing the drive
2.removing registry keys (upper and lower filters )
3.firmware update JD06
4.System Restore
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Dec 30, 2014
I got a second hand Dell Inspiron 1525 about 2 years ago, it was working fine till the hard drive stopped workinga few months ago. i got a new hard drive and put that in and loaded software and Vista OS.Now the wireless card won't recognize the adapter.I have tried all different ways and adapters and it still won't work.
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Apr 4, 2013
I just bought a Dell Inspiron 3521 i3 with Ubuntu. I installed Windows 7 32-bit, but the OS does not recognize the AMD display adapter. I installed the drivers from the Dell website.
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Aug 23, 2014
I'm using windows 8.1 and my Touchpad doesn't recognize Elantech driver.
I already installed driver from Dell drivers website.
The problem is all my key fn function work but the enable/disable Touchpad doesn't work.
And I don't see any option to customize my Touchpad.
Only left click, right click, moving pointer are working, but scrolling doesn't work.
I think the driver isn't installed or maybe it isn't compatible with windows 8.1.
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Mar 15, 2013
I have put an msata SSD on WWAN slot in my latitude E6430s but the system doesn't recognize it!I've tried with 2 ssd (m4 crucial 256GB & mushkin atlas serie) with the same result. Any tip for msata SSD on latitude E6430S?
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Feb 19, 2013
well I have a l702p 3d, I connect it to my samsung smarTV and it works wonderfuly (hdmi ofcourse), but I have a FLATRON W2243T LG monitor (it only has DVI and VGA ports) I try to connect it using hdmi-dvi adapters but the laptop does not recognize the monitor!
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Jun 14, 2014
when i try to connect any hp combo headset having same jack for headphone and mic both ..the laptop doesnt recognizes any sound being spoken into the mic. but i can hear songs in the headphone.
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Mar 2, 2014
I have a 15t j-000. I'm not sure if this notebook came with a dedicated video card. In ccleaner or in the device manager only the onboard Intel graphics appear. But on the notebook has NVIDIA GEFORCE the sticker. It may be a problem of recognition? I've tried installing the driver but says there is no compatible hardware.
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Jun 27, 2014
my hp 2000 laptop doesn't recognize tv with hdmi cable. I get the "doesn't recognize any other monitor" error when I attempt to "detect".
I recently upgraded to windows 8.1
I have the AMD Radeon HD 6310 Graphics
The TV is a Hotel Phillips HD TV.
My game system works using VGA cable
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Dec 27, 2014
My aspire v3 laptop doesn't recognize a 2560x1440 monitor I connect to it - it only gives me the best option as 1920x1080. I've down loaded the latest AMD Radeon hd 7660g drivers but it still won't work.
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Jan 27, 2015
I have been on Acer's support website but still can't figure out which driver I should update to fix my DVD drive, which does not respond to CD's or DVD's when inserted, even though Autoplay is set.
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Feb 22, 2009
So recently just sent my 1330 to get the mobo replaced for the first time after owning if for several months, got it back and had already ordered the copper shim for the now famous "copper mod".
So all is going well, slowly I start to notice that while plugged in the laptop slows down - to the point of a 20 minute boot up. Unplug it and run off battery and it instantly speeds up. After speaking to Dell they've concluded I need yet another mother board (having just got this one back a month or so ago.)
Anyone else having a similar issue? A tech is swapping it in the first half of this week...
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Feb 13, 2013
I just bought ThinkPad T430 and optical bay adapter IB-AC642 [URL] for my ssd 128 OCZ VERTEX 4. I put ssd into optical bay but thinkpad doesn't recognize it. I try with different disc but I have the same problem.
My optical bay adapter with this sdd OCZ VERTEX 4 is working in my another laptop so the problem is only with thinkpad. I tried to change bios settings but it didn't work.
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May 28, 2014
Windows doesn't recognize that my U530 Touch Laptop has a touch screen. Worked okay for the first couple of months. I've tried looking for hardware updates and restarting. Computer is only a few months old, so this stinks.
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Feb 19, 2015
I bought my E15 without dvd-r, I cant access to the bios pressing F2.
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Apr 21, 2009
I've had my laptop for only 2 weeks (I bought it brand new), and I've never had this problem before. Starting today, my battery wouldn't charge past 82%. It charges fine until it reaches 82%.
Then, it just suddenly stops charging. After looking at an advanced battery monitor, I saw that the charge rate after hitting 82% was 0 mW (no charge...). Is this a battery monitor calibration problem? Or a battery problem? I've only had my laptop for 2 weeks...
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