Dell Alienware M17x R3 :: Thin Flickering Horizontal Lines In The Bottom And Top Of Laptop Screen
Dec 3, 2014
I have a M17x R3 laptop since a few years. A few weeks ago I sent it to the shop to have a SSD installed and have Win7 reinstalled (Windows Explorer kept crashing all the time and I wasnt able to format for some reason). When it got back from the shop, I realized a problem that was not there before.
There are 2 horizontal lines, one at the top and one at the bottom of my screen that keep flickering. They dont appear when I'm on the desktop or playing games, only when I have a program running (iTunes, Steam, DivX, etc) in fullscreen.
Here are my specs
Alienware M17X R3
Windows 7 64 bit
AMD Radeon HD 6870M (I also have Intel(R) HD Graphics 3000 in my display drivers. Just noticed that the version for both is 9.3.0)
6GB RAM
Dont know if it has anything to do with this, but when I got my laptop back I tried to install Cataclyst Control Center and it messed up my graphics bad, I could only run 640x480 and the only way to fix this was to uninstall CCC.
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Apr 13, 2010
There is a very thin, almost transparent, horizontal line accross the bottom of the screen of T400. Product is 7417CTO, Windows Vista Home Basic OS.
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Jan 20, 2009
Hi - I have an 8 month old M1530. Intermittantly I have experienced horizontal lines (multiple) that flicker.
It depends upon the angle that the screen is tilted backwards. Although I have found ways to "fix" it in the past (by opening the screen completely and then adjusting to the prefered angle),
I am now getting these lines at any angle greater than about 80 degrees. And, I can no longer fix it. Any ideas what this is? Can I fix it myself (loose cable) or do I need to call Dell.
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Jan 25, 2014
I have a fairly new y510p (about 2 months old), haswell processor intel HD4600 onboard and GT750M (non SLI model).
When connecting latop to external monitor via VGA connection, I can see the image but it looks terrible, horizontal blue lines and flickering. I don't have any option to change the refresh rate, since Windows 8.1 identifies monitor as being 60mhz (other sources work fine on that frequency).
I've tried 2 different LCD monitors, 2 different VGA cables and get same result.
Have latest drivers.
HDMI output works fine. Yet not uncommon for me to need to give a presentation at a place with older equipment where I must connect via VGA.
Before I call support to take laptop in... any one else has encountered this problem?
Is there a way for me to force the GT750M to be used for external output? I have tried setting in NVidia control panel (default NVidia to maximum performace and Intel is still being used for projection output).
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Apr 9, 2013
What horizontal and vertical lines on screen when turning on laptop, or a blank screen is?
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Nov 22, 2014
I am getting a white screen with some light blue horizontal lines. I've do a hard shut down and restart but same result. At one point I did see half of the normal start up screen but it faded away to white.
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Dec 15, 2014
I inadvertently upgraded to Windows 8.1 which I had been trying to avoid doing and don't know how it happened as I had continually knocked back prompts to upgrade. I originally did upgrade to 8.1 last year and had such major graphics issues I eventually restored factory settings to get back to Windows 8 which solved all the issues. Now the same problems are happening i.e. breaking up of the screen with loads of horizontal lines running across it.
I downloaded all the updated drivers I could from the Dell site but the graphics driver and video driver would not work and I kept getting the message that the laptop was not compatible with the downloads. It is a Dell Inspiron 3520 and the recommended drivers just will not install. I don't want to have to go through all the hassle of restoring factory settings again. I am sure the problem is with these 2 drivers mainly the NDJN4 video driver.
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Feb 24, 2014
My Dell XPS 15z model laptop display screen is suddenly turning to noising with vertical and horizontal scattered color lines. This is happening every 15 to 30 min and when the mouse cursor is activating after automatically resuming the screen normally.
cs_setInnerHtml('video_a6abdc71-398b-44c0-a184-952b80b1f1be','');
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Jun 5, 2009
I had virtually decided on a XPS M1730 with a X9000 Extreme processer, Bluray read and write drive, 6GB ram, 1920 x 1200 screen, 640GB hard drive of ram, Nvidia 1GB 9800M GT Graphics (2x512MB in SLI mode) etc
I then started to read this forum about Dell taking over Alienware and i read up on the Alienware M17X, i have natural concerns with whats going to happen with the XPS gaming brand now that Dell have taken over Alienware to be its gaming division.
1. What sort of XPS customer care will i get in the future now that Dell seems to be putting most of its gaming resources into Alienware, will Dell carry on to manufacture parts for the XPS M1730 in the future just incase something goes wrong and how long for ?
2. If you had the choice to buy at this present time would it be an XPS M1730 or would you save up and spend a bit extra on the Alienware M17X, i want to get it right and to have no regrets.
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Jul 30, 2009
Ive been hunting around for a laptop for a couple of months now and ive still not decided what to get lol, i was initially drawn to the M17x but here in the uk we seem to be paying well over the odds for one compared to the US.
I was looking on ebay earlier and i came across a couple of Dell Precision M6400 laptops with what looks like a huge spec for a decent price, they seemed to offer more value than the M17x at their respective prices.
Now what i need to know is what is the difference between a Precision M6400 and a Precision M6400 Covet ?
How well regarded is a Precision M6400, is it known as a gaming laptop as ive not come across them before.
This is the spec i was looking at, how would this compare against an M17x, how well regarded is the processor and graphics card and the spec in general? ...
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Apr 25, 2013
When I got my latop, Alienware m17x all the software was on it and working. I tried to instal win xp 64 on it as I don't like anything else, but since dell don't make any drivers for win xp 64 on the m17x r4, I simply couldn't have the software I wanted.
I returned back to win 8 and everything installed except my web cam...
Your diagnostics software is ok, for checking my cpu speed etc, but your suggested drivers for my system does not say anything about my web cam, can I have a link and maybe the activation code I know my service tag.
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Jun 5, 2010
I've had my M17x since last September and while I've come to accept the fact that it locks up on occassion, lately it's been getting rather ridiculous. Today alone I have had to do 6 forced reboots because of lock ups. It's pretty much a given that the machine will completely lock up around 100% CPU usage, but outside of that it can just happen randomly as well. This is particularily annoying if I'm doing a task that does put some stress on the CPU, there's maybe a slim chance I'll get to actually finish it before it all freezes.
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Apr 26, 2013
i have a problem. a few months ago my dell warranty for my alienware has expired. now all of a sudden, the computer crashed and refuses to turn on again. first it restartet and asked my if i want to strt windows normal or safe mode. i entered normal, as i thought it was jus a crash. it showed the start screen, than all lights went off. no matter what i do, it will not start. hitting the power button, however, makes a very short sound, as if it starts reading from HDD but than nothing. took battery off and waited. back on... nothing.
prior to that it showed a blue screen like it did before, when HDD was useless and had to be replaced september last year. sure the warranty of the computer itself is expired, but i still have a warranty for the new HDD. however, the service tag of the notebook says i can not contact e-mail support, because i have no warranty anymore. i can not choose anything that can change that. i fear the HDD is gone again, which i can have replaced, as it still has warranty, but i can ask no one at support, as they assume i have no warranty left.
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Feb 14, 2013
I installed windows 8 on my M17x and now I have no wifi ...
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Mar 14, 2013
I Just had my Alienware m17x R4 for 2 days and the AC adapter doesn't works. Yesterday it was ok, but today it's dead. It's not passing electricity to the laptop, in fact the light in the cable is off.
What could it be? Why a new adapter of a new computer simply stops working after only two days of use?
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Feb 27, 2013
I have a Alienware M17x R3, Windows 7 Ultimate 64 bit that uses DDR3 PC3-10600 1333MHz. I have 4 2GB sticks of RAM. I've actually found myself using programs that max 8GBs out. So I bought my self 4 sticks of 4 GB DDR3 PC3-10666 1333MHz RAM.
For some reason my system doesn't want to accept the new memory. The BIOS sees that i have the correct RAM in each slot, but windows never actually starts up It'll either just get to the system loading screen, then shut off and automatically come back on and just keep doing that. Other times, i'll get a blue screen that just flashes for a second and shutdown halfway (The lights stay on, but nothing happens). I've just tried two sticks of RAM at a time and still nothing happens. I've called Dell support, and they said it should work just fine.
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Mar 7, 2013
My laptop is an alienware m17x r2, It have been 2 years Since I've bought it, my laptop shuts down after few minutes playing with any game.. And I've Dusted it off many time and it doesn't overheat, I've send it back to my after sales service twice. The first days, it was working like it should, I could play normally.. but Few days after, the problem come back..It is Working for everything! Except For the games.
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Mar 20, 2013
I was updating my bios last night after reinstalling windows downloaded all the drivers that dell recommend fir Alienware M17X R3.everything when great until the bios! burned the bios drivers on cd restartet laptop and bios updating started and when it was done it said i could turn off my computer. so i did! no it wont start i cant see anything on screen only 8 beep! i read around on the internet and i understand that this is a video card problem?i tried to connect it to another monitor and press fn f6 when i turn it on but it didn't work.
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Oct 22, 2011
My alienware computer could handle any game no problem a week ago or so but now every game i play is extremely choppy and the frame rate is around 10 on most games. Is there any reason for this or anything i can do to fix it? I've tryed restoring my computer to its factory state and i have updated everything in windows update. I have also got rid of unwanted start programs in msconfig and I have also used task manager to clear any processes that i do not need running. It also seems that my computer usage is around 80% or more when playing a game now and maybe it gets to 100% and then lags?
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May 7, 2010
After seeing the release specs of the new envy 17 My mind is very torn on if I should sell my current setup (see sig below) and get the envy 17. I love the dx 11 supporting gddr5 ati card but I wonder how much performance I will lose over dual GTX 280m's? I also love the eyefinity support and the USB 3.0 support. Is it hard to adjust from a 1920 x 1200 to a 1920 x 1080?
I am basically looking for some pro's and cons between the two systems. I am also curious what my current system would possibly sell for?
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Apr 12, 2010
I've been travelling for the last 14 months and couldn't stand using my Asus EEE 901 as my only computer. So I got my beloved XPS M1330 send to me from sweden (where I'm from) a couple of weeks ago.
Everything worked fine when I got it, but quickly installed windows 7 on it (since win 7 wasn't released when I left home).
I did however notice that the CPU usage was always between 10-40%, even when I didn't do anything. It became better when I installed windows 7 but was still unusually high. That didn't really do anything because it was such pleasure using a real computer after a year with a 8,9" netbook as only computer.
[PPROBLEM START]
Approximately 1,5 week after I recived my computer, I was surfing the web as usual, when I suddenly noticed a spot in the middle of the screen. I tried to scroll to see if it was some dirt on the screen but it followed the scroll.
A couple of second later the screen got colored horizontal lines and after another couple of seconds the screen looked like this:
I got completely terrified, and the happiness i had for my "new" computer quickly turned into a horror movie.
I had to hold the power button to turn it off and after a couple of minutes I started it again. Bios loading looked fine but the screen froze at the Windows loading bars with some colored lines in the middle. Had to hold power to turn it off, and haven't dared to start it again since.
Is it my graphics card (8400 GS 128MB) that has died, or is it the motherboard which is causing the problem?
And are there any chances that I somehow can fix it?
I bought my XPS M1330 the 28th of December 2007 (2 years and 4,5 months ago), is it still covered by any warranty? Because it is obviously not a user caused problem.
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May 13, 2014
For the past several days a narrow horizontal line appears in the lower part of the screen on my Envy dv7 laptop - Windows 8, Intel i5 processor - that I purchased in Janurary 2013.The line flickers in various colors and is very annoying. I pulled up the BIOS screen and the line does not appear. I don't have another monitor to plug into, so I can't run that test. Everything else is functioning normally.
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Nov 7, 2014
I have a 2 week old Inspiron 7535 and I am having issue with the monitor. I have the latest BIOS (7535A10) and latest Intel HD 4400 drivers installed.
Firstly, I had the "flickering and automatic dimming/brightening of screen" issue that is widely spoken about with this laptop.
I resolved that issue by doing the following:
Open Intel HD Graphics Control Panel
Select Power
Clicked downward arrow in top left of window and select On Battery
Disabled Panel-Refresh
Disabled Extended Battery Life for Gaming
Disabled Power Saving Technology
Apply
Okay, that was that fixed...
However, I am seeing another issue that I am beginning to believe is the display hardware itself.
There are horizontal waves/ripples moving downwards (on 60hz) that are only visible on darker backgrounds when the brightness is not set to maximum or minimum.
I have tried the following to no avail:
Ran Dell's diagnostic software, all passed
Held "D" when booting, solid colors looked fine because it displays them on full brightness (This issue only occurs between minimum and maximum brightness).
Uninstalled Intel HD Graphics 4400 software and re-installed with latest version. Still present.
Version: 10.18.10.2960
Checked if the ripples/waves were still present when in BIOS. They are.
Re-installed BIOS from DELL's downloaded driver. Still present.
Changed from 60hz to 40hz. Still present (Although horizontal waves/ripples seemed to move upwards instead).
I am running out of options here. I have heard that this could be caused by a loose connection of the monitor to the motherboard, however, if I open up the laptop to check this conncetion, will that void the warrenty?
For initial flickering issues I resolved above (Definite software issue), try opening paint and filling the screen with the dark-grey color, that is the best way to see these horizontal ripples/waves. (They are a little more visible on 60Hz)?
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Nov 23, 2014
I have a dell Inspiron n5010 laptop and use it for personal works and photo editing as a photographer. when I watch a picture, in some specific zoom levels there are weird vertical and horizontal lines witch create many regular squares in the picture. it's not matter what software display it for me (it happens in every photo browsers I have and even in firefox) here you can see them (this picture is taken by Prntscr Button):
here you can see that little squares witch is annoying for me as a photographer! these squares goes away if i zoom in more! but some times squares are bigger like this: (same photo) as you can see it looks like some sort of distortion! and here you can see the same photo when it is displayed normally: my own guess is some sort of GPU problem!what I should do to get rid of these squares? some of my laptop specs are as follow: Dell Inspiron 15 (N5010) Laptop CPU: intel core i5 2.8
GPU: ATI Mobility Radeon HD 550v RAM: 4 gig DDR3
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Feb 22, 2009
I own a HP dv5t-1000 LAPTOP which I bought around 3 months ago.It was running great, but now a problem in LCD screen has starts appearing.Its really hard to explain that why I have attached snaps to show what's really happening.
What happens that some time discontinuous horizontal lines appears on the lower or upper part or on the whole screen of the laptop.They become prominent when the LCD brightness is dim.
The screen become normal again when I move the laptop lid back or froth.
To double check my LCD I even tried using secondary display (A CRT monitor) and the picture appears to be fine on the monitor(I guess Graphic Card is working fine).
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Sep 26, 2007
Yesterday I set my laptop on my desk and the bottom portion of the screen turned into a colored mess.
I don't exactly know how to explain it so I've placed thumbnails below to better show you what is happening. The screen remained like this until I picked it up and placed it down again, then it went back to normal. However, now every time I pick it up it does the same thing and won't return to normal unless I set it down a certain way. Has anyone had this problem before, or can anyone help me solve this issue?
I am currently running an Inspiron 9300 with a 1.60 GHz M Processor, ATI Radeon X300 128 MB, 2GB of Ram, and XP Pro.My specific screen is the 17 inch LCD WUGA.
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Jan 24, 2009
when i first got this laptop i noticed that the screen was distorted and there was red lines everywhere and the screen was shaking abit. so i contacted dell and they sent me a repair guy to fix it. he fixed it in about 15min by pulling apart the laptop and replugging in the screen. but now its happening again. so i think the thing that plugs in is loose or somethin. so what do u think i should do out of the following options.
1. open it myself and replug it (im a noob and will try remember best what he did)
2. get techinician to come in again (bothersome as i have school)
3. ask dell for a replacement laptop.
im using m1530
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Apr 8, 2009
I have a 4 year old Dell Inspiron 6000 that has recently been giving me a number of problems. For the past two days the laptop has been flickering between the display and a black screen, with it becoming somewhat more frequent as time went on.
I had read that it may be a loose wire and I had planned on opening it up and attempting to fix it myself (the warranty is over and I'd rather attempt to fix it myself first before paying to have it fixed at extremely high prices).
However, the lower right corner of the screen has recently started to become incredibly hot and noticeable smoke and burning has begun to occur. I immediately shut off and unplugged the computer and have not used it since .....
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Nov 28, 2014
I have a 1 year old dell inspiron 5520 and about a month or two back, the display started showing white lines at the top and bottom. One day, it stopped working and we gave it to this tech guy. He replaced the motherboard and battery(The laptop worked but was noticeably slower). The white lines still existed and the screen started jumping up and down. Changing the refresh rate worked temporarily. And then my mother gave it to the tech guy again. She got suspicious of him and asked him to return it. And he did but now, the laptop display won't boot and there's the 8 beeps. I connected the laptop to our properly working PC monitor to see if it was the laptop's display's fault. But, it still gives 8 beeps and the monitor shows a blank black screen.
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Jan 12, 2009
I have an ACER Aspire 5920Z laptop and the screen just starts Flickering in between .......Can something be done about it? well just gathered out a couple of info ..is it related to the 8ms response time the laptop has..?The refresh rate doesnt change on LCD screens so that option doesnt work either (fixed at 60)
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