Dell Alienware M17x R3 :: Does Not Start Anymore
Apr 26, 2013
i have a problem. a few months ago my dell warranty for my alienware has expired. now all of a sudden, the computer crashed and refuses to turn on again. first it restartet and asked my if i want to strt windows normal or safe mode. i entered normal, as i thought it was jus a crash. it showed the start screen, than all lights went off. no matter what i do, it will not start. hitting the power button, however, makes a very short sound, as if it starts reading from HDD but than nothing. took battery off and waited. back on... nothing.
prior to that it showed a blue screen like it did before, when HDD was useless and had to be replaced september last year. sure the warranty of the computer itself is expired, but i still have a warranty for the new HDD. however, the service tag of the notebook says i can not contact e-mail support, because i have no warranty anymore. i can not choose anything that can change that. i fear the HDD is gone again, which i can have replaced, as it still has warranty, but i can ask no one at support, as they assume i have no warranty left.
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Jun 5, 2009
I had virtually decided on a XPS M1730 with a X9000 Extreme processer, Bluray read and write drive, 6GB ram, 1920 x 1200 screen, 640GB hard drive of ram, Nvidia 1GB 9800M GT Graphics (2x512MB in SLI mode) etc
I then started to read this forum about Dell taking over Alienware and i read up on the Alienware M17X, i have natural concerns with whats going to happen with the XPS gaming brand now that Dell have taken over Alienware to be its gaming division.
1. What sort of XPS customer care will i get in the future now that Dell seems to be putting most of its gaming resources into Alienware, will Dell carry on to manufacture parts for the XPS M1730 in the future just incase something goes wrong and how long for ?
2. If you had the choice to buy at this present time would it be an XPS M1730 or would you save up and spend a bit extra on the Alienware M17X, i want to get it right and to have no regrets.
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Jul 30, 2009
Ive been hunting around for a laptop for a couple of months now and ive still not decided what to get lol, i was initially drawn to the M17x but here in the uk we seem to be paying well over the odds for one compared to the US.
I was looking on ebay earlier and i came across a couple of Dell Precision M6400 laptops with what looks like a huge spec for a decent price, they seemed to offer more value than the M17x at their respective prices.
Now what i need to know is what is the difference between a Precision M6400 and a Precision M6400 Covet ?
How well regarded is a Precision M6400, is it known as a gaming laptop as ive not come across them before.
This is the spec i was looking at, how would this compare against an M17x, how well regarded is the processor and graphics card and the spec in general? ...
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Apr 25, 2013
When I got my latop, Alienware m17x all the software was on it and working. I tried to instal win xp 64 on it as I don't like anything else, but since dell don't make any drivers for win xp 64 on the m17x r4, I simply couldn't have the software I wanted.
I returned back to win 8 and everything installed except my web cam...
Your diagnostics software is ok, for checking my cpu speed etc, but your suggested drivers for my system does not say anything about my web cam, can I have a link and maybe the activation code I know my service tag.
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Jun 5, 2010
I've had my M17x since last September and while I've come to accept the fact that it locks up on occassion, lately it's been getting rather ridiculous. Today alone I have had to do 6 forced reboots because of lock ups. It's pretty much a given that the machine will completely lock up around 100% CPU usage, but outside of that it can just happen randomly as well. This is particularily annoying if I'm doing a task that does put some stress on the CPU, there's maybe a slim chance I'll get to actually finish it before it all freezes.
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Feb 14, 2013
I installed windows 8 on my M17x and now I have no wifi ...
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Mar 14, 2013
I Just had my Alienware m17x R4 for 2 days and the AC adapter doesn't works. Yesterday it was ok, but today it's dead. It's not passing electricity to the laptop, in fact the light in the cable is off.
What could it be? Why a new adapter of a new computer simply stops working after only two days of use?
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Feb 27, 2013
I have a Alienware M17x R3, Windows 7 Ultimate 64 bit that uses DDR3 PC3-10600 1333MHz. I have 4 2GB sticks of RAM. I've actually found myself using programs that max 8GBs out. So I bought my self 4 sticks of 4 GB DDR3 PC3-10666 1333MHz RAM.
For some reason my system doesn't want to accept the new memory. The BIOS sees that i have the correct RAM in each slot, but windows never actually starts up It'll either just get to the system loading screen, then shut off and automatically come back on and just keep doing that. Other times, i'll get a blue screen that just flashes for a second and shutdown halfway (The lights stay on, but nothing happens). I've just tried two sticks of RAM at a time and still nothing happens. I've called Dell support, and they said it should work just fine.
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Mar 7, 2013
My laptop is an alienware m17x r2, It have been 2 years Since I've bought it, my laptop shuts down after few minutes playing with any game.. And I've Dusted it off many time and it doesn't overheat, I've send it back to my after sales service twice. The first days, it was working like it should, I could play normally.. but Few days after, the problem come back..It is Working for everything! Except For the games.
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Mar 20, 2013
I was updating my bios last night after reinstalling windows downloaded all the drivers that dell recommend fir Alienware M17X R3.everything when great until the bios! burned the bios drivers on cd restartet laptop and bios updating started and when it was done it said i could turn off my computer. so i did! no it wont start i cant see anything on screen only 8 beep! i read around on the internet and i understand that this is a video card problem?i tried to connect it to another monitor and press fn f6 when i turn it on but it didn't work.
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Oct 22, 2011
My alienware computer could handle any game no problem a week ago or so but now every game i play is extremely choppy and the frame rate is around 10 on most games. Is there any reason for this or anything i can do to fix it? I've tryed restoring my computer to its factory state and i have updated everything in windows update. I have also got rid of unwanted start programs in msconfig and I have also used task manager to clear any processes that i do not need running. It also seems that my computer usage is around 80% or more when playing a game now and maybe it gets to 100% and then lags?
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May 7, 2010
After seeing the release specs of the new envy 17 My mind is very torn on if I should sell my current setup (see sig below) and get the envy 17. I love the dx 11 supporting gddr5 ati card but I wonder how much performance I will lose over dual GTX 280m's? I also love the eyefinity support and the USB 3.0 support. Is it hard to adjust from a 1920 x 1200 to a 1920 x 1080?
I am basically looking for some pro's and cons between the two systems. I am also curious what my current system would possibly sell for?
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Dec 3, 2014
I have a M17x R3 laptop since a few years. A few weeks ago I sent it to the shop to have a SSD installed and have Win7 reinstalled (Windows Explorer kept crashing all the time and I wasnt able to format for some reason). When it got back from the shop, I realized a problem that was not there before.
There are 2 horizontal lines, one at the top and one at the bottom of my screen that keep flickering. They dont appear when I'm on the desktop or playing games, only when I have a program running (iTunes, Steam, DivX, etc) in fullscreen.
Here are my specs
Alienware M17X R3
Windows 7 64 bit
AMD Radeon HD 6870M (I also have Intel(R) HD Graphics 3000 in my display drivers. Just noticed that the version for both is 9.3.0)
6GB RAM
Dont know if it has anything to do with this, but when I got my laptop back I tried to install Cataclyst Control Center and it messed up my graphics bad, I could only run 640x480 and the only way to fix this was to uninstall CCC.
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Feb 19, 2013
I've got my Dell Inspiron n5040 for almost 14 months, on which I upgraded to Windows 8, and now it doesn't start anymore. It tried to start in repair mode, but then it just shows a black screen, which doesn't change.
After running diagnostics I've gotten error info:
Error Code 2000-0142Validation 63358Msg: Hard Drive 0 - S/N WD-WX51A8109114, self test unsuccesful. Status = 7.
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Dec 30, 2014
I bought one Alienware M14 x last month. However, I found it won't boot when the power adapter is plugged in. If I unplugged the power cord, then press the power button, it will start normally.
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Sep 29, 2009
I was thinking that a list with people who got an M17x as a system replacement for the M1730 will be very useful for some of us.
That being said, I want to know what configuration you had before and what you got. Country is also important, so please note this as well.
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Mar 4, 2013
It freezes up every few seconds and resumes after another few seconds. This happens when I am gamming. I can move my cursor when it freezed, the audio also gets stuck.
I've tried all the Dell PC Diagnostics, and didnt find anything wrong. I fresh reinstalled my system, scaned virus and malwares, update my drivers, still problem remains. I think it's my video card might have phyiscal damage cause I move the huge ass laptop a lot, but I am not sure.
I had installed an new ssd 2 weeks ago in module 1, but I had no problem until yesterday.
i7 2670QM 2.2GHz
AMD Radeon HD 6870
4GB DDR3 RAM
500G HDD + 128 crucial M4 SSD
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Mar 31, 2013
I have a M17X R3 running on Windows 8, I think I deleted the switchable graphics software as it is missing.
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Dec 26, 2009
My aunt received a Inspiron 17 notebook for Christmas and when the system booted up for the first time it asked her to create a set of restore disks.
I told her to just cancel it out because Dell always includes it's own drivers cd and os cd with a new computer. Then we go looking through the box and there is no software!
WTF? Dell is now turning into HP and refuses to include what customers are alread paying for?
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Jan 12, 2015
My Inspiron 5421 won't start. I can hear the drive start and after a few seconds I get a 4-beep code (RAM read/write failure). The warranty expired about 6 months ago.
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Apr 28, 2013
My Dell Studio 1555 won't start anymore. When I want to turn it on, I get a beeping signal (2 beeps) and nothing happens. I tried all possible troubleshooting tips from the dell website (disconnecting all power and hold power button, reconnect to power, checked battery with the button on the battery, all fine, can't get into bios because computer doesn't start at all) but nothing works. Recently I also checked if the motherboard is connected properly and there is no issue either.
I also purchased a new dell adapter because my old one was a little bit damaged. The adapter is like the old one, and it's originally dell and the correct one for the studio 1555 so it can't be the adapter. Laptop also doesn't start when the battery is not in and it's only connected to the power.
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Sep 13, 2008
why is alienware in dells website. did dell bought alienware or is it the other way around.
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May 9, 2009
My current Insprion 630m seems terminally ill to me, it will no longer boot into Windows. I could get as far as the XP Welcome screen, but it would just hang whilst logging in.
I can't re-install Windows because the DVD-RW is knackered. It won't work anymore. I tried booting into safe mode but it just crashes.
I think the HDD or some controller on the motherboard could be screwed. Maybe the BIOS is corrupt?
As far as I'm aware the last time I logged in I didn't get any reports of any viruses from my AV software -
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Aug 27, 2009
I'm looking to get a new laptop and wanted to get another Dell Studio 17, but I was astonished when I saw that this model apparently no longer comes with a fingerprint reader? That's enough to make me not want to buy the laptop.
Does anyone know why they got rid of it? Was it too problematic? Customer service was suitably unhelpful during the online chat...
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Apr 5, 2010
how many of you all got an Alienware as a replacement?
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Sep 25, 2007
I got my Inspiron 1520 and discovered a little chippng on top and a missing wireless switch. Also I was kinda misled by the sales representative into buying the 4 GRAM,which the system can't even fully recognize.
So after A LOT of call waiting and negotiation it came down to:
15.4'' 1280x800glossy+Intel Duo2 Core 7500 2.2GHz+4G 667MHz RAM+120G 5400rpm disk+Geforce8600M GT with everything else default for $1489.
Now I'm seriously torn between this bizzarely configured Inspiron a big part of which I will never need and the Alienware Aurora.I'm not a big hardware wiz and I mainly need a laptop for mid-high end gaming (not the real crazy pixel monsters but like Neverwinter Nights 2 and Heroes of Might and Magic V etc)as well as college routines.
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Jan 15, 2009
I am selling my 7800gtx that i have in the 9300 now and putting the ATI x300 back in. Well when i did the screen has a max resolution of 1280x800. I tried deleting the lcd and x300 then re installing both but its the same. I reformated the laptop and loaded the Dell x300 driver and still 1280x800 resolution.
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Dec 14, 2007
I have been looking into upgrading my 9300 from the 6800 to the 6800 Ultra for the past couple of years now. The prices are finally reasonable enough to do the swap. My question is would the swap even be worth it these days? Is it still a good enough card to make it worth my while to come up from the standard 6800 even with overclocking it?
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Jan 27, 2009
I don't know if anyone has posted this but I found this searching for an item on dell's EPP website..............
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