Lenovo P/Y/Z Series :: Y510p Freezes But Can Still Move The Mouse
Aug 30, 2013
I recently purchased a Lenovo y510p for college. I do not use it that often because i have a nice desktop at home and have not moved yet. When i do use it, it freezes 3-5 minutes after the start up. during the freeze i can move the mouse but when i click on anything nothing happens. When i mouse to the corners the normal windows 8 thing dont pop up. After it gets done freezing for a few minutes evertying i clicked on or did during the freeze pops up really fast.
I believe i have updated all my drivers. i unistalled mcafee and really only have a few things installed liked Steam, and Final Fantasy 14: A Real Reborn. Sometimes after the freeze windowns stops responding and i have to hard reset. At that poing i somtimes get stuck in a boot loop and just have to keep resetting till it fixes itself. I also installed chrome.
I dont want to have to reistall windows or do a factory reset. i do have a warrenty but i start school in 2 days and cant really ship this anywhere. I dont have the serial number with me but i have the laptop with the duel graphics.
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Jan 24, 2014
I was curious if it possible to move the OS to the original 24GB SSD within the Y510p? I did some searching but couldn't find my exact question!
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May 24, 2011
I have 7 Latitude E6320, all with identic Confgiuration and same Problem. Sometimes the Laptop freezes. When this happens I can still click one to three times somewhere, move the windows and mouse, then no Application reacts anymore. I can still move the mouse. It's not possible to start Taskmanager or kill Processe via Process-Viewer. If Process Viewer runs before the Laptop hangs it shows high load at "Hardware-Interrupts" ~30%. If this happens the HD-LED is on without any blinking. The only way to get out of this is to turn the Laptop off.
There are no Errors or Warnings in System-Log (only at restart).
All Updates from DELL (Drivers, Bios) and Microsoft are installed (including SP1 for WIN7). Diagnostic boot runs without Error. the sfc command runs also without any Problems.
What can I do ?.. I want to avoid to reinstall Windows 7 & Software (32Bit) on 7 Laptops...
Is there any known Problem with this Laptop ?( In the last days a few new BIOS has been released .)
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May 9, 2014
I am using lenovo g400s touch laptop( i5 3230 m processor...4 gb ram....500 gb hdd). My mouse touch pad is not responding properly......mouse pointer does not move....sometimes .does not respond to taps...and scrolling is also not functioning properly..... I am forced to use an external mouse...
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Jun 11, 2014
I have a lenovo y510p and when i play some games after 5/10 min my display freezez but the sound in the game is still playing.
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Feb 4, 2014
I've had my Y510p (8GB RAM, DVD Ultrabay option) for a bit more than four months now and it's been working perfectly for most of the time- however, two days ago, while playing a game the computer or the game itself froze. After trying to bring the Task Manager up/kill the game, I decided to restart it- I turned it off, but once it came back on, it had decided to start "Preparing Automatic Repair". After several times unsuccessfully "repairing" (after which again "preparing") it (it had given me an error, something with Srttrail.txt file), I decided to look up and search the Internet for people with a similar/the same problem- none of the methods worked. So, I decided it could've been from software I've installed or similar- I didn't have things THAT important (I haven't made any back-ups, nor a recovery USB), so I made an initial state lenovo recovery using the Novo button.
After several more fixing methods (unsuccessfull again, people suggested getting into the command promt, using the chkdsk command, but it was in a drive called x:, couldn't find other drives/changing from UEFI to Legacy Support in BIOS settings, I changed them, then changed them back to defaults) it started giving me the "IPv4/IPv6 Network 0 (MAC Adress) boot failed" errors and several tries more, now it constantly gives me the "Windows boot Manager boot failed" error, followed by the IPv4/IPv6 ones. after which it takes me to a blank bright-blue screen with my only cursor visible (similar to what it does i I tell it to go to Lenovo recovery menu now). Also, after trying to turn it on (in the current/last state) it gave me the 0xc000000f error. So, what's happening (the HDD is recognized in the BIOS, the laptop itslef hasn't been moved more then four or five time and used properly)? I have no instalation/repair disc with the laptop.
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Mar 18, 2014
For the first week or two it worked fine and everything was going really well. Then about a week or two ago it started acting up. It is freezing programs(firefox, IE, Chrome, explorer, Flash CC, blender, and a few other programs I needed to install for school. It sometimes freezes on startup and I have to hold the power button down to restart it. Sometimes when it restarts it takes 10-15 mins to fully boot up and load up to the login screen.
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Aug 11, 2011
I have a ThinkPad Edge 11
It came pre installed with synaptics 15.0.24.0 and windows 7
When i move a window partially out of the screen, and i move the mouse on the edge the window is, it automatically moves the window back to the screen. Iwant to stop this.
aero snap is disabled.
this don't happen in safe mode, so is definitely some third party application?
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Sep 21, 2014
The touchpad of my Lenovo G50-70 (i3-4010U) is not working properly (windows 8.1). Sometimes when I use the touchpad, the arrow don’t move. Until it close and open the display, it’s don’t move. In addition, this method does not always work.i have gone to options and I've turned off touchpad options "two fingers" mode, but nothing change.Honestly speaking, I have still in function an old notebook pc (from 2007, not Lenovo!), I need my computer for travel work but this problem becomes very difficult my job.
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Jan 4, 2010
This has just started to happen when booting in normal mode. I am currently typing in Safe mode as it doesn't freeze.
In normal mode the PC may or maybe not work for a while then it will freeze, I can still move the mouse cursor but nothing can/will be selected. I had task manager running and CPU was high load but not 100% and RAM wasn't maxxed either but an svchost.exe is taking around 50% CPU when idle
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Oct 4, 2009
I've noticed that sometimes after using the pointing stick for a while that if I let go, the mouse pointer will continue to move in a direction on its own.
It will only last for a few seconds but it is annoying when trying to scroll through documents and such. Is this a touchcheck problem or a driver problem? Or is it hardware?
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Jun 24, 2014
I get this spiral symbol (see above image) in place of my mouse indicator when I move my fingers a certain way on the ultranav mousepad.
One way it occurs is if I move my finger from left to right or right to left across the bottom of the ultranav mousepad.
It interferes with me being able to move the mouse. I suspect it is to prevent inadvertant movement of the mouse when your finger just brushed the ultranav mousepad. I would like to turn it off if possible.
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Dec 25, 2014
i have a dell latitude e6410 and the when it boots up its fine but when i move the mouse pad it crashes and the screen goes black.
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Oct 26, 2013
My lenovo Y510P used to always be at 100% but I have realized it has been decreasing by 1 every day. I have it on Maximum Battery Life with the Energy Management application.
It is currently at 85% and I would have posted this sooner if I had payed attention. I changed it to Optimized Battery Health and it is now dropping, currently at 75%.
I always leave the laptop plugged in because I usually play games on it such as battlefield, dayZ, counter strike, etc.
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Jan 4, 2014
I've been playing Battlefield 3 for some time on Auto settings (most of them are Ultra) and my FPS were always in the range 65-85. Yesterday morning everything was fine, however at night when I opened the game again I had 10-15 FPS. I haven't changed anything in my laptop settings so I don't know why this is happening.
P.S: I only have 1 GPU (not the SLI version) so I know it's not a loss of power. But my battery settings are set to "Optimized battery health". Does it affect performance ?
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Feb 10, 2015
I've got Y510p with USB 2.0 not working. By the time it malfunctioned it was under warranty and I sent it in the service center. They have claimed that it has been repaired (USB board has been changed) but it is still not working and my warranty ended like 3 days after I sent it back. Since then (1 month ago) I am returning it to the service center for 3 times (last one was today) and I feel they can't fix it. URL....
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Sep 13, 2013
I have an Y510p laptop and I am not pleased with the hdd performance, so I wanted to add an SSD, but the slot is literally missing:
what am I supposed to do? I know that this laptop supports only M.2 SSD, and I am ok with that
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Jun 6, 2014
I bought Lenovo Y510P . and because of just hyper-v feature on win 8.1 pro also i need to upgrade windows. I found product key with a software and after that i open the "add feature to windows 8.1" . And when I choose "i already have product key" and put the product key , it does not accept . and says "this key won't work" .
So what i should do for getting windows 8.1 pro pack ? and why product key does not work ?
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May 6, 2014
Is it possible to overclock the GPU and CPU a lil' bit in my y510p ?? If yes, how much can i boost it up and if it's worth it though...?
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Dec 13, 2014
- When I put the laptop in sleep by closing the monitor, if I open the monitor later, it will wake up but the screen (windows 8.1) is freezed.
I can move the mouse, and the keyboard is active (caps and num lock). However none of the controls on windows screen are active (password, shutdown button , etc). Ill need to keep the power button until it shuts down.
- If I put the laptop to sleep using the windows shutdown/sleep/restart option, it wakes up without problem.
- I tried to turn on hybrid sleep, but it made things worse. When waking up the monitor will be black for ever (the hard drive is working).
- I have installed the drivers from lenovo website. What else should I try?
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Jan 3, 2015
When I recieved my Y510p about 8 months ago, the usb ports worked perfectly fine. Around October they stopped working properly. The only solution which I found to work was doing a system restore. When I did this, an Unrecognized Device in the Device Manager was no longer unrecognized, and was instead replaced by USB xHCL (or something along those lines). However, as soon as i restared my computer again, the ports broke, and the unrecognized device reappeared. Repeating the restore followed by a restart breaks the ports every time.
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Apr 9, 2014
My Y510p has been freezing on startup, every startup. It can be completely inoperable for upwards of half an hour before unfreezing. It unfortunately has been occuring since the computer arrived (21 March, this year), so I doubt it has been caused by any software I've added. Given my limited knowledge of computers.
Lenovo Y510p Model 20217
Windows 8(64 bit), Intel Core i7-4700MQ CPU (2.40 GHz), NVIDIA GeForce GT750M, 8GB RAM
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Jan 10, 2014
I have a new y510p I just received this week. First thing I did was replace the 1TB HD with my own OCZ Vertex 4 256GB SSD Drive.When I power on the laptop for the first time, it does not find a bootable device (goes through network devices, then says no bootable devices). If I use ctrl-alt-delete to reboot the laptop, it then finds the drive on its own and starts booting into Windows.
I'd like to understand why this does not work on the first boot? I went into the BIOS and saw it says there that no drives are detected.This worries me slightly, as perhaps one day it will decide to no longer recognize the drive after the ctrl-alt-delete?
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Jun 9, 2013
Is there any way i can clone the stock hdd on my y510p to an ssd without losing one key recovery?
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Jul 25, 2014
On my Y510p I am getting low memory warnings wether im playing a game or just idling or on youtbe. When I open up the task manager its says my memory is at 70%-100% WHILE IDLE but the programs are only using like 25%-40% memory so something is hidden. Just looking for a fix or allocating more memory to Windows. I have an 8Gb system.
Here is a screenshot of the task manager while I right this [URL] ....
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Mar 29, 2014
Why this is happening I just got the computer yesterday. I've checked all the plugs everything is in fine.
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Aug 6, 2013
How do i turn SLI mode on my dual graphics GT750M on the Y510p laptop. GPU-Z says SLI is disabled. Can't seem to find a place to turn it on Nvidia control panel either. Device Manager does show 2 GT750m working right.
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Jun 9, 2014
I bought this laptop recently. It comes with a single graphics card. I heard this model has ultrabay and you can add another graphics card. My question is is it true that you can add a second graphics card in this system with ultrabay? I am confused if SLI and ultrabay refers to the same thing. If that is the case then this system is non sli.
[URL] ...
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Aug 21, 2014
After 60 seconds of inactivity, a video showing the new features of the lenovo y-series pops up. the only time it doesn't do this is when I'm in a youtube video or a game. I've changed the sleep setting to 15 minutes, but nothing has changed yet... I am on windows 8.1, have the 755M SLI, and the i7 4700-MQ.
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Feb 11, 2014
Since i bought my lenovo Y510P SLI i got a problem.
When i am watching a movie/youtube clip/playing a game on my logitech pad i got a problem with performance.
After 3 or 4 minutes my movie/game starts to freeze like some kind of energy saver turnes on.
I put my laptop into highest performance via lenovo energy management.
I also checked the settings in windows energy management tool and everything seems to be fine.
I did not have such a problem with my G550 lenovo which i bought 5 years ago.
Currently i have only 128GB SSD inside my laptop and from time to time i'm connecting external drive.
Operating system: Windows 8.1 x64
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