Lenovo P/Y/Z Series :: Y510p Freezes While Playing A Game - Boot Fails On Restart
Feb 4, 2014
I've had my Y510p (8GB RAM, DVD Ultrabay option) for a bit more than four months now and it's been working perfectly for most of the time- however, two days ago, while playing a game the computer or the game itself froze. After trying to bring the Task Manager up/kill the game, I decided to restart it- I turned it off, but once it came back on, it had decided to start "Preparing Automatic Repair". After several times unsuccessfully "repairing" (after which again "preparing") it (it had given me an error, something with Srttrail.txt file), I decided to look up and search the Internet for people with a similar/the same problem- none of the methods worked. So, I decided it could've been from software I've installed or similar- I didn't have things THAT important (I haven't made any back-ups, nor a recovery USB), so I made an initial state lenovo recovery using the Novo button.
After several more fixing methods (unsuccessfull again, people suggested getting into the command promt, using the chkdsk command, but it was in a drive called x:, couldn't find other drives/changing from UEFI to Legacy Support in BIOS settings, I changed them, then changed them back to defaults) it started giving me the "IPv4/IPv6 Network 0 (MAC Adress) boot failed" errors and several tries more, now it constantly gives me the "Windows boot Manager boot failed" error, followed by the IPv4/IPv6 ones. after which it takes me to a blank bright-blue screen with my only cursor visible (similar to what it does i I tell it to go to Lenovo recovery menu now). Also, after trying to turn it on (in the current/last state) it gave me the 0xc000000f error. So, what's happening (the HDD is recognized in the BIOS, the laptop itslef hasn't been moved more then four or five time and used properly)? I have no instalation/repair disc with the laptop.
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Jun 22, 2014
For 2 weeks or more now, my network is giving me lagspikes/disconnect when playing online games like League of Legends every time there is a bit more action on the map(ping goes to 900+).
Have windows 8.1..I am using Wi-Fi, here's a screenshot of my drivers.I dont have this problem in another city, where I'm studying(I insert cable there for connection(campus network)).Also here at home, my brother has the exact same computer and w8.1 and he doesnt have any connection issues.
I dont have torrents, antivirus updates or any of that going on while playing.We have maybe 4 computers and probably 1-2 phones using the net aswell, but that doesn't seem to be the case, as I said these problems should have occurred with my brother's computer aswell? Also when these devices are not in the house, I still suffer from lagspikes.
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Nov 17, 2013
I bought my ideapad month ago and had some problems. It is gt 755m sli model.
While playing any game my screen goes weird(Picture bellow) and PC doesn't respond at all. Only way is hard restart. this problem shows only while gaming ad just a few times while watching videos on Youtube.
I tried taking SLi on and off. No difference just Fps drop while sli off but it still crashes.
Also I noticed that it doesn't crash so easily without power cable plugged in so maybe it´s something wrong with my settings.
I bought this laptop mainly for gaming so this problem gets really annoying.
Link to picture....
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Mar 18, 2014
For the first week or two it worked fine and everything was going really well. Then about a week or two ago it started acting up. It is freezing programs(firefox, IE, Chrome, explorer, Flash CC, blender, and a few other programs I needed to install for school. It sometimes freezes on startup and I have to hold the power button down to restart it. Sometimes when it restarts it takes 10-15 mins to fully boot up and load up to the login screen.
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May 1, 2009
I have a y550 ideapad (gpu gt 130m) and i have a problem which is similar to others: when i play a game, after sometimes, from 5min to more than one hour, the pc crashes (black screen, but with backlight, harddisk still running, sound buffer played again and again, no response from keyboard) and i have to switch off the computer to start it again and everything is ok.
So i have tested my ram and gpu ram, no problem
I test the temperature - log of gpu-z: Ok except one thing, at the very end, just before the crash, the GPU memory clock goes from 799.2 (which is the speed during gaming) to 800.00Mhz and the temperature goes from 66°C to 255°C instantly. So there is the bug, software bug?
I want to manage the speed of the gpu memory (to put it max to 799.2) but there is nothing in the BIOS....
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Jan 27, 2014
Took delivery of my brand new y510p yesterday and the last 24 hours have been hell.The PC is incredibly slow, much slower than my three year old XPS 15 from dell.
The laptop won't shut down/restart.. It just goes through shutdown screen then black screen with keyboard monitor fan etc still on.I have done a system recovery back to initial state and am now running windows updates as first port of call but its been stuck on 13 out of 32 update (whilst shutting down) for the past hour and half.
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Apr 25, 2014
It has been 4 months since i bought this laptop.. Recently my laptop has started overheating.. Whatever game I play, the GPU temperature will reach 90C very quickly..
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Apr 22, 2014
I just bought a new Y510p and added the second gpu the day after I received the package. Was working alright until I tried playing BF3 and Crysis 3. Every time I try to play, the laptop goes on battery by itself even when is plugged-in. Then after the game starts to lag, I need to quit the game and disconnect and re-connect the cable for it to recognize that is plugged-in. Don't know if it has something to do with my power plan (high performance, optimized battery health) or what.
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Jun 20, 2014
I bought a Lenovo Y510P 4 days ago. The laptop is amazing and i love it execpt for one proble,... while playing games i get a message about every 5 minutes saying that my ram is full and to exit out of the game
i have my virtual memory setting set to No page file for both of the things that i could change the setting to (there were only two different things in the virtual memory options which where Windows 8 and (lenovo)).
what should i set windows 8 and Lenovos virutal memory usage to? i thought i was suppost to select no page file but that has not worked.
i have 8gb of ram and while gaming 60 percent of it is being used so i know its not full
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Aug 30, 2013
I recently purchased a Lenovo y510p for college. I do not use it that often because i have a nice desktop at home and have not moved yet. When i do use it, it freezes 3-5 minutes after the start up. during the freeze i can move the mouse but when i click on anything nothing happens. When i mouse to the corners the normal windows 8 thing dont pop up. After it gets done freezing for a few minutes evertying i clicked on or did during the freeze pops up really fast.
I believe i have updated all my drivers. i unistalled mcafee and really only have a few things installed liked Steam, and Final Fantasy 14: A Real Reborn. Sometimes after the freeze windowns stops responding and i have to hard reset. At that poing i somtimes get stuck in a boot loop and just have to keep resetting till it fixes itself. I also installed chrome.
I dont want to have to reistall windows or do a factory reset. i do have a warrenty but i start school in 2 days and cant really ship this anywhere. I dont have the serial number with me but i have the laptop with the duel graphics.
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Apr 15, 2014
Ive been playing battlefield 3 for quite a while and this low mwmory thing keeps popping up. I have 8gigs of ram in the laptop. yet i get this error.
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Jun 11, 2014
I have a lenovo y510p and when i play some games after 5/10 min my display freezez but the sound in the game is still playing.
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Oct 20, 2014
I got this idela pad U410 about a year ago and it was functioning nornally. A few months ago it started to boot up very slowly when power cycles. A hibernate was quick. Now it never comes up and keeps waiting at the Lenovo screen, no windows. I have seen posts that say it is a manufacturing defect. This one is out of warranty, so what is the solution. Do we have a solution at all? Why does Lenovo market such a bad product. BTW, the back cover is so flimsy that it gave up and had to replace it. Overall a case of bad engineering i guess.
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Jan 10, 2014
I have a new y510p I just received this week. First thing I did was replace the 1TB HD with my own OCZ Vertex 4 256GB SSD Drive.When I power on the laptop for the first time, it does not find a bootable device (goes through network devices, then says no bootable devices). If I use ctrl-alt-delete to reboot the laptop, it then finds the drive on its own and starts booting into Windows.
I'd like to understand why this does not work on the first boot? I went into the BIOS and saw it says there that no drives are detected.This worries me slightly, as perhaps one day it will decide to no longer recognize the drive after the ctrl-alt-delete?
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Feb 5, 2014
Just got the y510p laptop and am trying to install Ubuntu so I have this bootable DVD and I wanted to try Ubuntu before installing as usual but I can't get the laptop to bot on dvd. On boot menu options there is only EFI and some kind of network options but no dvd. I tried following instructions here but no matter how many times I press F1 during startup, I can't get to boot menu and windows starts directly: [URL] Is it not possible to boot on dvd. The dvd is ubuntu 13.10 supposedly compatible with EFI and secure boot. I don't understand why there is no option to reorder boot devices like on all my older PCs.
I manage to get BIOS setup pressing restart and shift and then selecting UEFI firware settings and I do get to bios setups but again no way to find the option for booting on a dvd.
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Sep 22, 2013
Recently bought a Y510p laptop and of course I wanted to have an SSD as the boot drive.
I downloaded a cloning software and cloned the Windows OS partition as I had intended to keep all of Lenovo's original partitions intact on the original hard disk.
I put the original HDD in a caddy and replaced the DVD Drive and put the SSD where the original HDD was.
I tried changing boot order in the Bios but no matter what it only reverts to boot from the original HDD.
I'm not sure what I have to do to make it boot from the SSD, clone all the partitions from the HDD? I don't have any Windows 8 disks or anything so I just want to clone the original hard drive as it came installed in the laptop.
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Jun 20, 2013
I have my Ideapad y510p laptop and it is refusing to boot. Basically, I was simply restarting my computer and then it stopped working. The computer seemed to have been getting finicky lately and taking longer too boot prior to this issue, but that may just be me. When I press the power button the Lenovo logo pops up and the spinning thing starts. This spins for an extremely long time then a BSoD appears and the laptop reboots.
And for a split second the BSoD flashes "INACCESSIBLE_BOOT_DEVICE" (the BSoD sits for a few seocnds then this message pops up for a very short amount of time, I had to film it and go frame by fram to figure out what it said) On the next boot cycle a little "Preparing Automatic Repair" pops up. This goes on for a long time too, and when it finishes it takes me to a blue screen asking for my keyboard layout. Upon selection I am greeted with an option to troubleshoot or turn off the PC. Troubleshoot then allow me to refresh my PC, reset my PC, and advanced options. The refresh option when selected states "The drive where Windows is installed is locked. Unlock the drive and try again." The reset option brings up a "Please Wait" then comes up with an error stating "Unable to reset your PC. A required drive partition is missing." Under the advanced options I am presented with an option to do a system restore, which errors out and tells me to specify which Windows installations to restore, an option to do a system image recover, which errors out giving me the error code 0x80070002, an option to do a startup repair, which then says that it could not repair my PC and nothing is listed under "Log file", an option to adjust my UEFI Firmware Settings, which just loads up the BIOS, and an option to load up the command prompt. The command prompt is where things start to get intresting.
I ran diskpart then list disk and list volume, list disk returned "There are no fixed disks to show" and list volume returned "There are no volumes." I proceeded to run chkdsk /r /f /x but that returned that the drive was write protected, which I am assuming is because I am running off the recovery x drive. I also ran sfc /scannow which stated that there are pending repairs and that I need to restart to fix them. So, after all this it would appear that my hard drive is not mounted or malfunctioning. However, in the BIOS the hard drive is listed, also I tried changing from AHCI to compatible and that yeilded no results. I then proceeded to simply try to use the novo button and do a system restore, however when I tried this it poped up a screen saying "Windows is loading files" and when the progressbar completed the computer reset and when back to the boot screen and put me back where I started.
I tried booting from a USB flash drive and a USB CD drive and both of them failed and just reset the computer and brought me back to the boot loop. I tried reseting the BIOS, pulling the power plug and battery and holding the power button for 20 seconds, and a BIOS update to v3.05 (I used the CMD prompt to open notepad then navigate to a folder that contained the BIOS update exe and updated the BIOS), and none of these worked. I then proceeded to pull the hard drive from the laptop and stick it in my desktop. I tried booting off this hard drive on my desktop, but this did not work. I was able to grab all my data from the drive and back it up on my desktop perfectly fine.
Also, when I loaded up disk management, I noticed another 350mb recovery partition. Shortly after getting the laptop I made a post on these forums asking about what all the partions on the primary hard drive and I included a picuture of the disk management (the thread with image can be seen here) and in that picture there is only one 350mb recovery, however, now there is two. Not sure if this is of any use or not, but I am just trying out be as through as possible. Also, I ran a chkdsk of the primary partition (c drive when on the laptop) when I had it in my desktop and that did not work any.
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Aug 4, 2014
2 customers complained of very slow boot times 2-5minutes on these machines.
Removal of the Msata 24GB fixed it. I have asked them to check if express cache is installed but seems to be an ongoing problem.
What can lenovo do about this? Will replacement of the Msata drives fix the problem or is there a bios update coming which can remedy this.
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Feb 1, 2014
So I purchased my lenovo y510 (base model) in November of last year, and hasn't acted up at all until now. Before you ask I have tried to restore my computer to a previous point before it had this problem but it didn't work.
What happened was I restarted my computer, and then it went off, turned back on, went to the lenovo screen without a spinning loading circle, and then turned off and right back on again, determined to do the same perpetual cycle over and over again.
I have tried restoring and taking out battery with no luck.
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Jan 29, 2014
I run the W530 with a dual boot setup with Windows 7 and a Ubuntu distro, with the Windows as the default one.
Every time I try to boot and there happen to be a memory stick or a drive connected to the computer, it freezes on boot at the Windows logo. If I unplug the memory stick, everything is fine and it boots up normally.
Ive purchased a Thinkpad 12,7 mm SATA HDD Bay Adapter III and a Samsung 840 EVO, 500GB, SSD. Now when I swapped the DVD drive with the new SSD the same freeze happens ever time I try to boot. Ive tried to connect the new SSD to the computer and formatted it beforehand. But it keeps freezing.
Im not sure if this relates to my dual boot setup or what.
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Apr 6, 2014
I have a new G500 with a 500GB drive and Windows 8.1 preinstalled. I foolishly thought it would be easy to upgrade it to 1TB, which is supposed to be supported by the hardware according to the technical documents. Using OKR I have created a backup USB disk, ensuring that the option to copy the Recovery Partition is checked. All appears fine, I get a message to say that the disk was created successfully. I have not taken the recommended option to delete the recovery partition at this point. When I then replace the internal drive, boot from the recovery USB drive and run the restore, it fails at 42% with the message "There was a problem resetting your PC." No other information is provided and the only option available is to power off the PC. I have tried all three USB ports, 2 different 1TB disks and have tried all the options available. I have also tried two different USB disks for the back up.
This machine is only 2 weeks old but it is starting to drive me round the bend. As it takes the best part of two hours to fail it is a time consuming procedure.
It seems that Lenovo's backup/restore software simply doesn't work. It may be something to do with the BIOS - this machine has a newer version than is available from Lenovo's website.
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Jan 18, 2009
I say 'playing' because I never actually get there. Say, Im on the train, and I'll want to play something.. Assassins Creed. I load it up, loading screen is fine, the little video opening is fine, as soon as it comes to actually rendering the graphics it jsut turns itself off. I plug it in at home and it runs beautifully, but as soon as I unplug that power cable, the whole thing just turns off.
It reports a windows error after this, but there is nothing in the error log telling me what shut it down. I KNOW this isn't overheating because I can play it fine on power and although it gets hot when playing gfx intense games it has never turned itself offdue to that.
The games I can play on battery are WoW and Cimcity 4 and audiosurf (although that lags alot on battery :) xD
The games I cannot are Assassins Creed and Devil may Cry 4.
Is this a power issue?
I have tried on multiple power settings and it still likes to turn off when I want to play these games. It may be a GPU power issue?
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Jun 17, 2009
I have a Studio XPS 1640 that I bought approximately two months ago. It was working fine until today.
I was bored and was playing Chess Titans when the screen would all of the sudden go blank.
The keyboard would not respond and I had to do a hard shutdown. I played Chess Titans again and it was working fine for a few games but all of the sudden it went to the blank, black screen again and I had to do a hard shutdown.
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Jan 1, 2013
Configuration: 2nd gen i7,4GB RAM DDR3 1333MHz,750 GB(7200rpm) HDD, nVidia GT 540M 2GB DDR3 I bought a Dell xps 15 laptop with above configuration on August,2011 with an intention to play latest games.
I played Split/second, NFS:the run ,Max Pyne and recently NFS:most wanted. Split/second and most wanted runs on intel HD with sluggish graphics performance. But the run does not run intel hd,it requires discrete graphics. When I switched to nvidia graphics, every time the game computer hanged down after 5-10 minutes of playing the game. Computer screen froze and sound was looping. Control+Alt+Del didn’t work at this occasion.
I had to manually restart my computer. And a point here,there is over heat beneath the laptop though I use Logitech laptop cooler. Games run on nvidia on battery for about 20 minutes on battery power and heat produced under the laptop was also less. This thing happened with every game I listed above and some other graphics demanding games also. Same games worked fine on my friends Dell inspiron 15 laptop with an 2nd gen i5 ,4gb ram and nvidia gt525m 1gb ddr3 graphics card. And of course,these games were installed from same setup file those I used to install games on my computer. So,there can’t be problem with games file itself.
I called Dell xps premium customer support over phone. They told me to install all latest drivers and bios. I did all the things they told. They also remotely diagnosed my computer but nothing good happened. I then went to dell service Centre at Kolkata. I showed them the problem by playing games before themselves. They reformatted and installed all the things again and changed my harddisc. But my problem was not solved. I contacted service Centre again. But they found no problem after diagnosing my computer. But games did not run. In a nutshell, through a span of 1 year my problem could not be solved. And my warranty period has also expired.
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Feb 27, 2013
We downloaded Minecraft and he plays Hunger Games, a multi-player game, online. He'll join a game and start playing without an issue. But after a few minutes the screen freezes.
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Mar 7, 2013
My laptop is an alienware m17x r2, It have been 2 years Since I've bought it, my laptop shuts down after few minutes playing with any game.. And I've Dusted it off many time and it doesn't overheat, I've send it back to my after sales service twice. The first days, it was working like it should, I could play normally.. but Few days after, the problem come back..It is Working for everything! Except For the games.
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Dec 2, 2014
I have an Acer Aspire V3-551 which is having an overheating problem. However, it only overheats when I am playing some game and the laptop is plugged in. It will not over heat when the computer is on battery only. It shouldn't be the power cord because I have bought a new one since the problem started. Also, the heating seems to be coming from where the fan is.
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Jul 27, 2014
I am using Windows 8 and my notebook model is Envybook 6-1002st. Since last week, i can not hear anything while playing games, also no sound in web browser. I tried to all solving methods from Windows and Windows can not detect any problem. Last updates of audio and sound card are installed. Now i can hear all Windows sounds. But no sound for browser and games.
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Apr 8, 2014
The Broadband on my X1 Carbon (Gen 2) always fails to connect with an error message saying that "You're either out of service or SIM card not activated" while neither of these conditions are true. Oddly, SMS is working fine and I can both send and receive messages without problems.
What could be wrong? How can I diagnose and fix the issue?
Some more details:
- The ultra-book is a Type 20A7 which came with the SIM slot but no broadband modem. At that point Access Connections showed the Broadband option greyed out. I had to call support to find out why and that's when I learned there was no modem.
- Support told me to order part number 04X6038 which is a Sierra Wireless EM7355. After installing the latest driver, the Broadband option was now enabled but it still failed with the error message mentioned above.
- At the wireless store I told them it was not working and they gave me a new SIM card. This time I received a welcome SMS message. i tried sending to a few numbers and replying which works.
- The wireless provider took the IMEI number of the EM7355 and confirmed it was compatible which seems logical considering SMS is working.
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Feb 2, 2010
I have a problem with gaming on the Inspiron 1521 laptop running on vista home prem. Ok, take any game that has some 3-D effects on it, when I play the game with the battery charger plugged into my laptop, the game starts and then it just freezes.
I have to hold the power button to get out of it, but when I take the battery charger out of the laptop and start the game, it works fine but a little slow. Does anyone know what I can do to fix this problem?
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