Lenovo Y510P P/Y/Z Series :: Slow - Won't Shutdown / Restart Or Update
Jan 27, 2014
Took delivery of my brand new y510p yesterday and the last 24 hours have been hell.The PC is incredibly slow, much slower than my three year old XPS 15 from dell.
The laptop won't shut down/restart.. It just goes through shutdown screen then black screen with keyboard monitor fan etc still on.I have done a system recovery back to initial state and am now running windows updates as first port of call but its been stuck on 13 out of 32 update (whilst shutting down) for the past hour and half.
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Sep 16, 2014
Notebook x240 Dock: Thinkpad Pro Dock (40A1 M20) this is important cause the update firmware tools must be for this version (40a1 m20) if someone has a link to it.
I do have this link: [URL]
But in case it doesn't work i'd like to update Dock's firmware.
Any guide for the (40A1 m20 Pro Dock) model ...
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Feb 4, 2014
I've had my Y510p (8GB RAM, DVD Ultrabay option) for a bit more than four months now and it's been working perfectly for most of the time- however, two days ago, while playing a game the computer or the game itself froze. After trying to bring the Task Manager up/kill the game, I decided to restart it- I turned it off, but once it came back on, it had decided to start "Preparing Automatic Repair". After several times unsuccessfully "repairing" (after which again "preparing") it (it had given me an error, something with Srttrail.txt file), I decided to look up and search the Internet for people with a similar/the same problem- none of the methods worked. So, I decided it could've been from software I've installed or similar- I didn't have things THAT important (I haven't made any back-ups, nor a recovery USB), so I made an initial state lenovo recovery using the Novo button.
After several more fixing methods (unsuccessfull again, people suggested getting into the command promt, using the chkdsk command, but it was in a drive called x:, couldn't find other drives/changing from UEFI to Legacy Support in BIOS settings, I changed them, then changed them back to defaults) it started giving me the "IPv4/IPv6 Network 0 (MAC Adress) boot failed" errors and several tries more, now it constantly gives me the "Windows boot Manager boot failed" error, followed by the IPv4/IPv6 ones. after which it takes me to a blank bright-blue screen with my only cursor visible (similar to what it does i I tell it to go to Lenovo recovery menu now). Also, after trying to turn it on (in the current/last state) it gave me the 0xc000000f error. So, what's happening (the HDD is recognized in the BIOS, the laptop itslef hasn't been moved more then four or five time and used properly)? I have no instalation/repair disc with the laptop.
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Jan 3, 2013
I upgraded my brand new U410 to Windows 8, and immediately noticed that shutdown took more than 5 hours, at which point I would just kill it by holding down the power button.
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Oct 4, 2014
I cannot turn off my acer laptop since windows 8.1 update.. whenever i do shutdown, it simply just restart after shutting down.. i dont know how to turn off my laptop.. also sleep and hibernate seems not functioning, in a couple of seconds it awakes again..
I tried the every thing about the power management to untick something about fast startup.. still no luck
And i forced to shutdown my laptop during startup but it cause me a problem.. It wont power on.. and it seems dead but when i plug the power adapter the battery is charging but no signs of powering up(no power led, just battery led) whenever i press the power button.. i tried dispersing the static electricty but no luck.. the only option that solve my problem on not powering up is to disassemble my laptop and remove cmos battery. then i assembled it back.. it shows 1 blink of power led whenever i plug in the ac adapter without the laptop battery plugin.. and then it powers up again after i press the power button.. what a relief.. but it doesnt fix my shutdown problem..
the only thing i havent tried is BIOS update.. but im having problem right now..
i tried last year to update my BIOS after that it went wrong the black "screen of death" they call.. so i sent my laptop to service center.. and it fixed!..
I tried lately to update my BIOS but it says that i have already an updated BIOS version 2.19.. i guess this is the bios version installed by service center.. how can i apply the BIOS posted on ACER website with the latest version 2.15?
If i want to turn off my laptop, i simply close the lcd monitor to remain it in sleep mode..
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Aug 4, 2014
2 customers complained of very slow boot times 2-5minutes on these machines.
Removal of the Msata 24GB fixed it. I have asked them to check if express cache is installed but seems to be an ongoing problem.
What can lenovo do about this? Will replacement of the Msata drives fix the problem or is there a bios update coming which can remedy this.
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Oct 31, 2013
I was just wondering what the average time was for a totally dead y510p to charge while using it for some light browsing on the internet. It seems to charge really slow especially after it reaches about 80 percent or so. I was curious to see what other owners have had in terms of charge time. I seem to have narrowed it down to about 5 percent every 10 minutes while my cousins HP charges way faster. Not too upset about it but a bit curious. For example as I am typing this out it's been at 99% for the past 20 minutes or so, and HW monitor shows it charging really slowly but when its at like 50 percent it charges at a decent rate maybe about 10 mwh every 5 seconds or so.
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Jan 18, 2015
I recently bought an X240 and have this shutdown problems. Before it was caused by Norton anti-virus so I uninstalled it, then the laptop was working fine. Now, after some Windows update, it doesn't shutdown again. What is wrong with this laptop?
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Aug 16, 2013
I just received my new laptop today, and I have never had this much trouble setting thigns up before. I'm guessing that most of my issues is due to Windows 8 in general, but it is still agrivating none the less.
For whatever reason, the internet connection on my laptop just drops. No notifications, and it says I'm still connected to the router, I just don't have connection to the internet. I fix this by disconnecting/reconnecting to my network, but its agrivated to have to do this every 2-4 minutes.
Windows says that there are 51 updates, but that "it won't update till the maintenance for my convenience", I'm wondering if this is the trouble with my wireless. I'm not sure how to convince windows that I WANT it to update, not wait hopping that it will update.
While this is aggravating enough as it is, it becomes more aggravating when the computer locks up for 10+ minutes at a time while trying to install programs. There was even a time when the I could not get the startup screen to switch to the log in. It eventually did after many minutes of waiting, and closing/opening the monitor.
Is there anything I can do about the internet issue?
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Aug 15, 2014
Running Windows 8.1 for some time, but latest updates (8/13/14) cause the problem. Restore point and shutting down updates allows use, but it's a short term fix.Which update causes the paroblem?
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Oct 15, 2013
I have multiple T430's at my company that are slow to shutdown. It takes approximately 10 minutes to shutdown. It is also consistant, as soon as you login and shut down it will take that long. These are all installed using an image. Running windows 7 64 bit. Looked in event log, but no indication of abnormal errors. Using Kaspersky, Office 2010, Mozy. Checked some registery settings on microsofts website but that didn't fix the issue either. Not sure if this is a lenovo problem, or a windows problem or a conflict with other software.
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Mar 14, 2009
First of all my M1330 has been serving me quite well lately. I've only had it for about 6 months, but the only problems I've had were the computer getting hot.
As of last night, when I pressed the power button to go into sleep mode (I always do this before I go to bed),
it would pop up a BSOD, and then restart my computer, and pop up a black screen asking if I wanted to reboot in safe mode or not
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Sep 13, 2014
At start up my Inspiron M5110 laptop will not take my password. I can' t access anything except shutdown or restart. It displays the message stated above.
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Mar 28, 2013
I have a dell inspiron 1545. In the last month a trojan virus was discovered (unknown if this has anything to do with anything). I thought the fan was making a lot of sounds so over the weekend I sprayed it with canned air, which stopped the noise. Yesterday it started just shutting down. It does not re-start without you physically pushing the button. This can happen at any time.
I used Dell's PC Doc Came up with the following errors:
Tested and Needs Attention: (1) Video Card: Mobile Intel(R) 4 Series Express Chipset Family Shader Rendering DX10 Test Cannot Run The test cannot complete due to a possible driver problem.
THE FOLLOWING PASSED BUT SHOWED A MINUS SIGN:Advanced Pattern Test Passed The memory in this system is operational. Bit Low Test Passed The memory in this system is operational. Bit High Test Passed The memory in this system is operational.Nibble Move Test Passed The memory in this system is operational. Walking One Left Test Passed The memory in this system is operational. Walking One Right Test Passed The memory in this system is operational. Auxiliary Pattern Test Passed The memory in this system is operational. Address Test Passed The memory in this system is operational. Modulo20 Test Passed The memory in this system is operational. Moving Inversion Test Passed The memory in this system is operational. Windows Memory Test Passed The memory in this system is operational.
I tried doing a diagnostic with an F12 at startup, and it does the same shut down deal during that as well. So it does not complete.
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Feb 25, 2013
1.We click on studown tab
2. System is shutdown properly.
3.After some time.
4.It is automatic restart after some time
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Dec 31, 2014
I recently got a Latitude D510 from a friend, he says it wont turn off unless you hold down the power button, I tried turning it off by the start menu selection (windows 7 home premium sp1)
And it starts turning off. Then a Blue screen pops up for at least 30 seconds and then it restarts.
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Dec 1, 2013
I have a Lenovo g500 with windows 8.0 Suddenly this month the sound started to stop.
This happens when I start the laptop or if it wakes from standby.
The sound is restored only after a restart. I have already tried microsoft solutions and tested all the services that start with windows start.
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Mar 31, 2013
Inspiron N4110 When I shut the lid it enters sleep mode. Until now when I would open lid and push the power button it wakes up. Now it does nothing and I have to hold power button down to force shutdown then restart.
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Jun 2, 2013
When I "restart" my Y500 using windows 8.0, it takes a minimum of 15 minutes. Sometimes, if I have time to wait, it takes more than one hour. 90% of the time, I restart it using the on/off button. No problems at all using the button, but the software takes a VERY long time or won't restart at all--just the green screen with the word "restart."
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May 13, 2013
My Ideapad y480 has been having some severe issues lately related to booting. Whenver I try to reboot my computer (which runs Windows 8) I get the Windows 8 version of the BSOD (the frowny face screen). It tells me that my computer has encountered an error and needs to shut down, and it gave me an error code of 0xc0000021a. Sometimes the computer will boot perfectly normally, but around 75% of the time it crashes like this. It seems to always happen after any major changes are made (Windows updates, updates for games, etc.).
The only way for me to get into my computer again is to do a system restore to before any changes were made. If a new restore point is made and any change whatsoever has been made, I often get another error message, and the system restore fails. These problems don't occur 100% of the time, but its very hard to use the computer when I can't update programs or Windows without issues. I looked other places online and a few of the pointed towards the hard drive failing or reinstalling the OS, but I thought I should ask for any less drastic solutions that could work.
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Dec 11, 2012
My W530 laptop is new. I finally got it all loaded up and ready to work with and then I started to get screen flickering issues. The screen will flicker all different colors and then it will restart the computer. The computer will start up and act normal. I have video of the issue.
The audio in the video is not from the computer. [URL] ....
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Apr 1, 2014
I turn on my laptap and it start up normally. All are loaded up in the homescreen except the cursor which keeps on loading ( its like when you refresh). All keys are not working except to the CapsLock key, the touchpad and trackpoint ( color red) are working.
I remove the power source and battery to shut it down but it doesn't shut down! Now it is running for 5 minutes, and the screen still ON, continue to refresh. How to shut this down and restart.
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Apr 3, 2014
It has been just a week after getting my new laptop it has stated to thermal shutdown the base becomes too hot to touch i logged the cpu temperatures it reaches 100c but gpu is cool below 60c . this shut down happens when i play games even very light games i face this problem . i had done a clean install of windows 8.1 and i updated all my drivers and bios from the lenovo site.
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Oct 26, 2013
My lenovo Y510P used to always be at 100% but I have realized it has been decreasing by 1 every day. I have it on Maximum Battery Life with the Energy Management application.
It is currently at 85% and I would have posted this sooner if I had payed attention. I changed it to Optimized Battery Health and it is now dropping, currently at 75%.
I always leave the laptop plugged in because I usually play games on it such as battlefield, dayZ, counter strike, etc.
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Jan 4, 2014
I've been playing Battlefield 3 for some time on Auto settings (most of them are Ultra) and my FPS were always in the range 65-85. Yesterday morning everything was fine, however at night when I opened the game again I had 10-15 FPS. I haven't changed anything in my laptop settings so I don't know why this is happening.
P.S: I only have 1 GPU (not the SLI version) so I know it's not a loss of power. But my battery settings are set to "Optimized battery health". Does it affect performance ?
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Feb 10, 2015
I've got Y510p with USB 2.0 not working. By the time it malfunctioned it was under warranty and I sent it in the service center. They have claimed that it has been repaired (USB board has been changed) but it is still not working and my warranty ended like 3 days after I sent it back. Since then (1 month ago) I am returning it to the service center for 3 times (last one was today) and I feel they can't fix it. URL....
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Sep 13, 2013
I have an Y510p laptop and I am not pleased with the hdd performance, so I wanted to add an SSD, but the slot is literally missing:
what am I supposed to do? I know that this laptop supports only M.2 SSD, and I am ok with that
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Jun 6, 2014
I bought Lenovo Y510P . and because of just hyper-v feature on win 8.1 pro also i need to upgrade windows. I found product key with a software and after that i open the "add feature to windows 8.1" . And when I choose "i already have product key" and put the product key , it does not accept . and says "this key won't work" .
So what i should do for getting windows 8.1 pro pack ? and why product key does not work ?
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May 6, 2014
Is it possible to overclock the GPU and CPU a lil' bit in my y510p ?? If yes, how much can i boost it up and if it's worth it though...?
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Jun 7, 2013
Update Retriever/System Update can't find USB drivers for model 20BH. gmy104ww
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