Dell :: M1330 Restart/Shutdown/Sleep = BSOD
Mar 14, 2009
First of all my M1330 has been serving me quite well lately. I've only had it for about 6 months, but the only problems I've had were the computer getting hot.
As of last night, when I pressed the power button to go into sleep mode (I always do this before I go to bed),
it would pop up a BSOD, and then restart my computer, and pop up a black screen asking if I wanted to reboot in safe mode or not
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Mar 31, 2013
Inspiron N4110 When I shut the lid it enters sleep mode. Until now when I would open lid and push the power button it wakes up. Now it does nothing and I have to hold power button down to force shutdown then restart.
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Sep 13, 2014
At start up my Inspiron M5110 laptop will not take my password. I can' t access anything except shutdown or restart. It displays the message stated above.
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Mar 28, 2013
I have a dell inspiron 1545. In the last month a trojan virus was discovered (unknown if this has anything to do with anything). I thought the fan was making a lot of sounds so over the weekend I sprayed it with canned air, which stopped the noise. Yesterday it started just shutting down. It does not re-start without you physically pushing the button. This can happen at any time.
I used Dell's PC Doc Came up with the following errors:
Tested and Needs Attention: (1) Video Card: Mobile Intel(R) 4 Series Express Chipset Family Shader Rendering DX10 Test Cannot Run The test cannot complete due to a possible driver problem.
THE FOLLOWING PASSED BUT SHOWED A MINUS SIGN:Advanced Pattern Test Passed The memory in this system is operational. Bit Low Test Passed The memory in this system is operational. Bit High Test Passed The memory in this system is operational.Nibble Move Test Passed The memory in this system is operational. Walking One Left Test Passed The memory in this system is operational. Walking One Right Test Passed The memory in this system is operational. Auxiliary Pattern Test Passed The memory in this system is operational. Address Test Passed The memory in this system is operational. Modulo20 Test Passed The memory in this system is operational. Moving Inversion Test Passed The memory in this system is operational. Windows Memory Test Passed The memory in this system is operational.
I tried doing a diagnostic with an F12 at startup, and it does the same shut down deal during that as well. So it does not complete.
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Feb 25, 2013
1.We click on studown tab
2. System is shutdown properly.
3.After some time.
4.It is automatic restart after some time
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Dec 31, 2014
I recently got a Latitude D510 from a friend, he says it wont turn off unless you hold down the power button, I tried turning it off by the start menu selection (windows 7 home premium sp1)
And it starts turning off. Then a Blue screen pops up for at least 30 seconds and then it restarts.
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Jan 27, 2014
Took delivery of my brand new y510p yesterday and the last 24 hours have been hell.The PC is incredibly slow, much slower than my three year old XPS 15 from dell.
The laptop won't shut down/restart.. It just goes through shutdown screen then black screen with keyboard monitor fan etc still on.I have done a system recovery back to initial state and am now running windows updates as first port of call but its been stuck on 13 out of 32 update (whilst shutting down) for the past hour and half.
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Sep 16, 2014
Notebook x240 Dock: Thinkpad Pro Dock (40A1 M20) this is important cause the update firmware tools must be for this version (40a1 m20) if someone has a link to it.
I do have this link: [URL]
But in case it doesn't work i'd like to update Dock's firmware.
Any guide for the (40A1 m20 Pro Dock) model ...
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Oct 4, 2014
I cannot turn off my acer laptop since windows 8.1 update.. whenever i do shutdown, it simply just restart after shutting down.. i dont know how to turn off my laptop.. also sleep and hibernate seems not functioning, in a couple of seconds it awakes again..
I tried the every thing about the power management to untick something about fast startup.. still no luck
And i forced to shutdown my laptop during startup but it cause me a problem.. It wont power on.. and it seems dead but when i plug the power adapter the battery is charging but no signs of powering up(no power led, just battery led) whenever i press the power button.. i tried dispersing the static electricty but no luck.. the only option that solve my problem on not powering up is to disassemble my laptop and remove cmos battery. then i assembled it back.. it shows 1 blink of power led whenever i plug in the ac adapter without the laptop battery plugin.. and then it powers up again after i press the power button.. what a relief.. but it doesnt fix my shutdown problem..
the only thing i havent tried is BIOS update.. but im having problem right now..
i tried last year to update my BIOS after that it went wrong the black "screen of death" they call.. so i sent my laptop to service center.. and it fixed!..
I tried lately to update my BIOS but it says that i have already an updated BIOS version 2.19.. i guess this is the bios version installed by service center.. how can i apply the BIOS posted on ACER website with the latest version 2.15?
If i want to turn off my laptop, i simply close the lcd monitor to remain it in sleep mode..
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Mar 26, 2013
My dell xps 13 turns off when I press restart, and then never comes back on. If I hit power the keyboard flashes once and then nothing. It starts back up maybe one out of every 50 attempts. I am very disappointed in this product
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Nov 30, 2014
My XPS 18 periodically has had trouble coming out of sleep mode. A hard restart has usually worked to restart it. However, the last time it didn't work and now won't start. While plugged in, a hard restart only turns the fan on after a few seconds and the battery indicator light blinks fast 7 times, then pauses, then repeats continuously. Once the battery runs down, a hard restart only gets a single orange blink and then nothing.
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Oct 31, 2014
X220 Tablet .... After hours of troubleshooting, I finally found the cause of my Windows 7 Pro Shutdown issue.
The Tablet would hang at Shutdown, then BSOD. I systematically removed drivers until I found the cause. The current installed version of the Thinkpad Tablet Button Driver, Version 1.04.0.0 as installed by System Update was the culprit. As soon as I uninstalled that driver, no more issues.
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Oct 24, 2009
I have been getting BSOD seconds after waking up from a long sleep. I try sleeping it again on the restart and waking it up, but there's no BSOD. Anyone having this problem ? I checked my event viewer and this is what I got.
Quote:
- System
- Provider
[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331c3b3a-2005-44c2-ac5e-77220c37d6b4}
EventID 41
Version 0
Level 1
Task 0
Opcode 0
Keywords 0x8000000000000002
- TimeCreated
[ SystemTime] 2009-10-24T23:12:33.778Z
EventRecordID 52019
Correlation .....
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Dec 24, 2008
I've been experiencing a BSOD most of the times after a Sleep. That is: when I close the lip and reopen when Windows goes to Sleep automatically under Balanced Power State
Using Windows Vista 32-bit with SP1.
I have tried x64 which has the same problem.
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Nov 20, 2014
Recently upgraded my Dell XPS 13 L321X BIOS to ver 8. Since then, whenever I close the lid and put the laptop to sleep for several hours, the processor seems to come and the bottom frame is very hot. When the lid is opened the screen remains blank and doesn't wake from sleep mode. The only recourse is to do a hard shutdown with the power button and then restart. The laptop then reboots to the black trouble shooting screen, or select the normal windows boot. I've since tried to update all the drivers, but still no luck. It continues to run hot and refuses to start after placing the laptop in the sleep mode.
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Nov 9, 2014
I have a Dell Inspiron 14x 5423 that will reboot/restart but will not shut down, sleep, or hibernate. The screen shows shutting down, the screen and the hard drive turns off, but the power light and fan stay on until the battery dies in the laptop. I hold the power button and everything shuts off. When booting, I do not get the windows improperly shut down error the I normally get when I just hold the power button to shut off the computer so I suspect the operating system is shut down! I have tried updating bios to A13, video drivers, Chipset drivers, and Windows 8.1, The laptop passes all diagnostics.I even tried admin command prompt and "shutdown /s /f /h 0" command with no different results. Changed all settings in Control Panel to enable sleep and/or hibernate. I downloaded KB hot-fix which says it is for Windows 7 as another test.
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Mar 18, 2010
Recently i had infamous video problem on M1330, so Dell replaced the motherboard.
But after that my m1330's video is fine, but it just shut down all of sudden. sometimes it shuts down when it is booting or it shuts down after 20-30 mins of use .....
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Feb 26, 2010
I have an XPS 1640 with the 3670 card. It came with vista, i put ubuntu on it, then figured it give win 7 ultimate 64bit a go since i got a free copy.
I had all the latest drivers/bios on it, and when I would try to resume from sleep id get a BSOD. Nothing suspicious in the event viewer, no dmp files anywhere. Just would not resume.
I tried fiddling with bios version and driver combos, and still nothing. The BSOD doesnt happen anymore, the machine just freezes on resume.
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Mar 7, 2009
Just got a new E6400 and even before VISTA had fully loaded 1st time, it had bluescreened and showed a minidump with errorcode 9F = DRIVER_POWER_STATE_FAILURE.
Error occurs very often when going to sleep mode, and sometimes when doing reboot or shutdown.
Computer then hangs for 5-10-15 minutes before rebooting and showing the VISTA error report. Now, 2 days after 1st power on, I've had probably 10 BSOD's during sleep / restart / poweroff operations .....
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Feb 11, 2009
At random times but every few minutes, I keep getting BSODs that reference tdx.sys.
The problem seems to occur only if my integrated Broadcom wired LAN adapter is connected. I recently ran it for a few hours straight while using wi-fi and no LAN and it did not BSOD at all.
I have read online it has to do with the Broadcom drivers, but even after updating the drivers, the problem still exists. I also tried uninstalling the drivers from Dev. Manager and letting Windows reinstall whatever it wanted. Still no dice.
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Dec 29, 2013
I cannot get the Y2P to shutdown or sleep. When I try to shut down it powers off but after about 2 seconds it turns itself back on and boots up. Same thing happens when I try to sleep.I've tried pretty much everything I could find online including the following:
-Turn off wake on lan on the network adapter
-Turn off auto restart on windows errors
-Updated bios
-Updated drivers
-Disabled all non microsoft services
-Factory reset of the OS
Went through every device in device manager and turned off "Allow this device to wake the computer"powercfg /lastwake (shows nothing).Shutting down isn't a huge deal as holding down the power button will eventually turn it off. But not being able to sleep the laptop when I close the lid is a deal breaker as the battery constantly drains.
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Nov 10, 2013
I have a problem with my HP Pavilion 15 Notebook PC, model 15-e055st, which I purchased two months ago with Windows 8 pre-installed. I susequently upgraded the operating system to Windows 8.1 and all seemed to work OK. I then used the HP Support Assistant to do some important updates, which included the BIOS and other software. Following the HP update the computer would not Shut Down or Sleep, but Restart worked OK. When I attempt to Shut Down or Sleep, the screen goes black but the power light and the wifi light on the keyboard remain on and the fan is still operating. The machine will not recover from this situation without me first doing a hard reset by keeping the power button pressed for about five seconds.
I trıed restoring the software to the condition prior to the HP update but the problem still existed. Two days ago I refreshed the computer, which rolled the operating system back from Windows 8.1 to Windows 8.0 but the Shut Down/Sleep problem is still there.
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Aug 8, 2014
Recently, the sound has become unrepsonsive and the speakers will not play any sound on my laptop unless I restart it every time I use it after it has gone to sleep.
Also, the orange button on the mute button does not light up when the speakers are not working.
Model: 15-n019sa
Product: F1X71EA#ABU
The audio driver is up to date
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Dec 3, 2014
I'm starting customising my new Latitude E5550 laptop.
After turning on Bitlocker I noticed that when I shut down the laptop, it goes to sleep. Even if I logoff first then request a shutdown it still just goes to sleep. I can request a restart which does work - it restarts, but a shutdown still makes it go to sleep. I can hold the power button to force it off. Doing that or when requesting a restart, the laptop starts back up but I find that the laptop goes into Flight mode. The Flight mode symbol is visible even before you logon.
I turned off Bitlocker, and the problem has gone away. Is there a solution for this?
Should I use the Dell DDP Encryption product instead?
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Jan 8, 2009
my m1330 randomly restarted, no BSOD, no warning.
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May 10, 2013
I just recently purchased this ultrabook and I have noticed that the sleep and shutdown functions are not operating as expected. Restart works just fine.
Description of Problem: When attempting to put computer to sleep, the screen goes black, but the system remains on (lights on keyboard on, fan still running). I am unable to recover from this state unless I do a hard power off (holding down power button) or wait 5 minutes, at which point the computer simply shuts off. This sort of... defeats the purpose of "sleep." Haha.Same thing occurs when I shutdown the notebook - screen goes blank, lights and fan stay on, and unless I power off by force, laptop stays in vegetative state for five minutes and then shuts down on its own.In both cases, I am unable to recover from the black screen. No response from the computer, regardless of key combo (Ctrl + Alt + Delete, etc.)
Steps Taken to Attempt Solving: The laptop came with BIOS version Insyde F.09, so I updated the BIOS version to F.13. Didn't fix the problemI went into the BIOS and reset everything to the default settings. Still hasn't solved the problem.I found another thread which the user had the exact same problem as me, but on a different model notebook. I tried using their solution to roll back the BIOS. However, it still didn't fix the problem. [URL] .....
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Nov 20, 2009
I bought a Dell XPS M1330 over a year ago and it came preloaded with Vista Home Premium.
Since I want to keep the batteries in good condition I run the laptop with no battery connected and AC plugged in whenever it sits on my desk at home.
However, in Windows 7 it seems that Windows wants to put the laptop to sleep after 10-15 minutes if I do this
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May 3, 2009
Is anyone else out there running Windows 7 RC that just came out?(please don't whine about the fact this isn't production software, I work in IT and i purposefully installed this to start tinkering).
Whenever I close the lid on my m1330 and it goes in to sleep mode when I open it later I find it is turned off.
When i turn it on it boots up and says windows shut down unexpectedly and give me the safe mode prompts, etc
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May 4, 2009
I formatted and did a fresh install of windows 7 RC x64. All devices were discovered.
I was having issues with the touchpad not responding after every other reboot so I installed the vista x64 driver from dell website. That resolved that issue.
Now I have been having constant blue screen 9f bccode crashes while the laptop is sleeping. When I open the lid I need to power on and it says windows shutdown unexpectedly
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Oct 29, 2009
My laptop constantly restart randomly, most of the time when using IE
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