Dell XPS 18 :: Won't Come Out Of Sleep Mode And Won't Hard Restart
Nov 30, 2014
My XPS 18 periodically has had trouble coming out of sleep mode. A hard restart has usually worked to restart it. However, the last time it didn't work and now won't start. While plugged in, a hard restart only turns the fan on after a few seconds and the battery indicator light blinks fast 7 times, then pauses, then repeats continuously. Once the battery runs down, a hard restart only gets a single orange blink and then nothing.
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Mar 31, 2013
Inspiron N4110 When I shut the lid it enters sleep mode. Until now when I would open lid and push the power button it wakes up. Now it does nothing and I have to hold power button down to force shutdown then restart.
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Aug 8, 2014
Recently, the sound has become unrepsonsive and the speakers will not play any sound on my laptop unless I restart it every time I use it after it has gone to sleep.
Also, the orange button on the mute button does not light up when the speakers are not working.
Model: 15-n019sa
Product: F1X71EA#ABU
The audio driver is up to date
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Dec 8, 2009
I've recently encountered a problem where every time my Studio 17 is supposed to go to sleep mode (closing lid, clicking sleep mode in start menu, etc.)
it becomes a hard shut-down, where I have to turn on the laptop again and it tells me that the laptop was shut down improperly.
My power settings indicate that it is supposed to go to sleep mode, but it actually doesn't
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Feb 14, 2013
I have a Inspiron 14R for about a year and half now. This computer has done this since day one for some reason:
When I put the 14R in SLEEP mode, the computer remains in sleep mode for about 2-3 hours, then the computer shuts itself off, or goes into hibernation mode on it's own. The computer has Windows 7 Premiuim.
I have the power saving modes all set too SLEEP, and none in hibernation in any of the selections. I cannot for the life of me why this computer does this. I have a Lenovo I bought about a year later using Windows 7 Premium with all the same settings in the POWER section, and while in sleep mode, it STAYS in SLEEP mode, no matter the length of time in that mode. Any setting I need to turn off, and where to find it?
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Mar 26, 2013
My dell xps 13 turns off when I press restart, and then never comes back on. If I hit power the keyboard flashes once and then nothing. It starts back up maybe one out of every 50 attempts. I am very disappointed in this product
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Mar 14, 2009
First of all my M1330 has been serving me quite well lately. I've only had it for about 6 months, but the only problems I've had were the computer getting hot.
As of last night, when I pressed the power button to go into sleep mode (I always do this before I go to bed),
it would pop up a BSOD, and then restart my computer, and pop up a black screen asking if I wanted to reboot in safe mode or not
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Nov 9, 2014
I have a Dell Inspiron 14x 5423 that will reboot/restart but will not shut down, sleep, or hibernate. The screen shows shutting down, the screen and the hard drive turns off, but the power light and fan stay on until the battery dies in the laptop. I hold the power button and everything shuts off. When booting, I do not get the windows improperly shut down error the I normally get when I just hold the power button to shut off the computer so I suspect the operating system is shut down! I have tried updating bios to A13, video drivers, Chipset drivers, and Windows 8.1, The laptop passes all diagnostics.I even tried admin command prompt and "shutdown /s /f /h 0" command with no different results. Changed all settings in Control Panel to enable sleep and/or hibernate. I downloaded KB hot-fix which says it is for Windows 7 as another test.
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Mar 12, 2014
I have a 2 yr old Pavillion G7-1329 wm with Windows 7. I use Windows antivirus and firewall along with Malwarebytes for spyware. I have noticed recently when I download or update anything, instead of restarting as before, it hangs up and after about 5 minutes it goes into hibernate and won't come out of it.
I have to do a hard power off.
I have done a couple of restore points but it doesn't solve the problem.
I do use a cooling fan to prevent overheating although it does still get quite warm.
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Nov 10, 2013
I have a problem with my HP Pavilion 15 Notebook PC, model 15-e055st, which I purchased two months ago with Windows 8 pre-installed. I susequently upgraded the operating system to Windows 8.1 and all seemed to work OK. I then used the HP Support Assistant to do some important updates, which included the BIOS and other software. Following the HP update the computer would not Shut Down or Sleep, but Restart worked OK. When I attempt to Shut Down or Sleep, the screen goes black but the power light and the wifi light on the keyboard remain on and the fan is still operating. The machine will not recover from this situation without me first doing a hard reset by keeping the power button pressed for about five seconds.
I trıed restoring the software to the condition prior to the HP update but the problem still existed. Two days ago I refreshed the computer, which rolled the operating system back from Windows 8.1 to Windows 8.0 but the Shut Down/Sleep problem is still there.
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Nov 23, 2009
DLL XPS M1530
Windows Vista
the laptop enters sleep mode (stand by), after close lid, and now it won't wake up!
I have tried clicking keys, restarting, shutdown, without battery only electr., etc. And nothing. Not runs. Displays black screen
I can not enter to BIOS, I can not use CD-ROM....Is sleeping
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Feb 19, 2013
I have a dell studio 15 that has been upgraded to windows 8 from 7.
I had disable all possible sleep mode in the power setting and advance power setting but the notebook still goes into sleep mode after a certain period of time.
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Apr 3, 2013
My XPS (bios A05) always wakes up after sleep mode with the fan running full speed and never stops after that. This occurs even if the PC goes to sleep with fan off (ie low system load, low temperature). The only way to turn the fan off is a full reboot.
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Feb 16, 2009
I have a Dell XPS M1530. Since I am a college student, and when I usually leave class, I just close my laptop.
let it go to sleep, and put it in my bag. The problem lately has been that when I close my laptop, it does not go into sleep mode, even though it is set for it to do this.
It will do this on both battery and AC power. I will put it into sleep overnight so it is in sleep when I put it in my bag in the morning.
And once last week I put it in there thinking it was a sleep and then 3 hours later while I was at work,
I had not brought it out yet, and opened my bag and the laptop never turned off, it had been running the whole time and was hot, and had 22 minutes of battery left.........
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Jul 13, 2009
Situation : I finish surfing web and I wanna give it a little break. I close the lid.
I have set it to goto sleep when lid closed (if any1 suggested this). I come back open up but the laptop didnt go to sleep, HDD activity is minimal but I can hear it spinning.
Also the screen is still bright but black, I can still change the brightness though with the Fn+upArrow or Fn+downArrow. In order to return to functional state I have to HARDreset.
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Apr 27, 2009
Does anyone know why on my XT tablet my sleep mode is greyed out?
I tried everything... reinstalled nearly all the drivers... and some power management settings, yet the damn thing is still greyed out. I can't figure it out for the life of me.
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Feb 4, 2010
just installed win 7 on an old trusty x300 (1.4Ghz PM, 640MB of RAM).
It runs great! actually, very impressed. anyway, about the only frustrating thing is that S3 or System standby is not available.
its grayed out on the start menu....I have power button behavior manually mapped to standby, but it hibernates instead
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Dec 8, 2008
I have the 1330 with XP on it. I installed the new BIOS A14 and now I encountered a new problem: when I hibernate the 1330, everything is good. But, When I choose the Sleep mode, the 1330 goes to sleep, but never wakes up. When I press on the power button, nothing happens. Therefore, I need to hold the power button, than the computer shut himself down and I turn it on.
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Jan 4, 2014
My Dell XPS 12 has twice refused to turn on after going into Sleep mode. There is no indication of activity at all. This happens when I know that the battery is nearly fully charged, and continues even after plugging in the adapter. The adapter works just fine to charge the battery and the battery typically runs for at least 6 hours so I do not believe that or the battery are the problem.
The first time this happened, I continued to open/close the lid and try turning on the computer. After several hours, the computer turned on and worked just fine. I had already scheduled service with Dell before I got it to turn on and Dell's technician replaced the motherboard under the assumption that that was the problem.
The second time I again continued to open/close the lid and try the power switch after contacting Dell and scheduling service. The next day, after several tries, the computer started up and again is working normally. I am not allowing the computer to Sleep and am using Shut Down instead. Dell has ordered a replacement motherboard (yes, again), battery, and DC IN. I don't think that this is a power issue so doubt that any of those will fix the problem.
Does the XPS 12 have a "lid sensor"? Something that could fail to recognize that the lid is open and could be turned on?
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Mar 1, 2013
My new XPS 14 is experiencing problems after going into sleep/hibernation mode. Each time the computer goes to sleep, I get a message from Intel Rapid Storage Technology that acceleration has been disabled. Basically, when this happens, the SSD drive becomes inaccessible and no longer recognized by the computer (disappears from device manager). In order to get it back, I restart the computer, which brings the ssd drive back up in device manager, and then I have to disassociate the drive and re-enable acceleration after that.Dell has put in a service order to have my SSD drive replaced.
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Feb 23, 2009
I know this might have been mentioned b4 but I really donno how to search in a long Z official thread...
When I turn my Z into sleep, it seems so easy to be back on again if I put it into my cases.
Everything looks fine if I just put it on the desk but it's always back ON when I take it from my suitcase
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May 3, 2009
Is anyone else out there running Windows 7 RC that just came out?(please don't whine about the fact this isn't production software, I work in IT and i purposefully installed this to start tinkering).
Whenever I close the lid on my m1330 and it goes in to sleep mode when I open it later I find it is turned off.
When i turn it on it boots up and says windows shut down unexpectedly and give me the safe mode prompts, etc
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Mar 12, 2013
If I leave the power connected to the laptop while its in sleep mode - after a couple of hours, the fan turns on and goes into high speed and the unit will not come out of sleep mode.
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Jan 22, 2015
I have a late 2011 model XPS 15 that no longer wakes up from sleep or hibernation mode, at least only the screen doesn't. The computer will start up but the screen stays black, not even the backlight will come on. I can hear it working but nothing happens.
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Mar 6, 2013
Whenever my laptop hibernates, at least half of the time, the curser will be frozen or locked up when the laptop comes out of sleep.
I have to push the button or close the lid on the laptop, sometimes 5 to 10 times before it unfreezes.
In the desktop section, stated to turn off all of the power saving options.
when I turn off all of the power options, that leaves the computer & hard drive on constantly.
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Mar 31, 2013
I have the same problem [URL] ....
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May 7, 2009
thought that hibernate was better because it turns off the computer and saves battery except on my laptop the power button is defaulted to sleep so I would have thought that they would default it to that for a reason.
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Dec 15, 2009
i use HP Pavilion Entertainment laptop.... while working it goes on sleep mode automatically... i hv chked d timer n other details....
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Mar 6, 2009
I have a HP pavillion dv9610us Notebook which i never really have had issues with until now. As of this past week, when I close my lid and the notebook goes to sleep it is getting so friggin hot now when I come back to use it when before it never did.
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May 7, 2009
Has anyone have problem with sleep mode under vista hp? My Compaq is able to sleep first time while I am away for extended period but it will not sleep again when i am away again it stay awake forever.
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