Dell :: Studio 1737: Sleep Mode Becomes A Hard Shut-down.
Dec 8, 2009
I've recently encountered a problem where every time my Studio 17 is supposed to go to sleep mode (closing lid, clicking sleep mode in start menu, etc.)
it becomes a hard shut-down, where I have to turn on the laptop again and it tells me that the laptop was shut down improperly.
My power settings indicate that it is supposed to go to sleep mode, but it actually doesn't
My XPS 18 periodically has had trouble coming out of sleep mode. A hard restart has usually worked to restart it. However, the last time it didn't work and now won't start. While plugged in, a hard restart only turns the fan on after a few seconds and the battery indicator light blinks fast 7 times, then pauses, then repeats continuously. Once the battery runs down, a hard restart only gets a single orange blink and then nothing.
I have a dell studio 15 that has been upgraded to windows 8 from 7.
I had disable all possible sleep mode in the power setting and advance power setting but the notebook still goes into sleep mode after a certain period of time.
I have the following specs and hoping that someone with similar specs can run a small test and report back on their results.
Intel(R) Core(TM) 2 Duo Processor P9500 (2.53GHz/ 1066 FSB/ 6MB Cache) 256MB NVIDIA(R) GeForce(R) 9500M-GE 4GB Dual Channel 1067MHz DDR3 SDRAM 500GB SATA Hard Drive Windows Vista(R) Ultimate 32 bit SP1 BIOS version: A03 (updated through the Dell support site)
The problem I have tends to arise when I put the laptop into Vista's sleep mode. It hangs after it sits in sleep more for about 30 minutes. Basically, the XPS media control touch buttons do their little dance show, then the laptop hangs and doesn't respond. I have to do a reset with the power button.
I have been testing where the problem is: Yesterday, I rolled back the video card to the 'GeForce 9400M G' driver. The sleep mode issue went away. I then reinstalled the 'GeForce 9500M (9400 + 9200)' driver and the issue came back.
Hoping that someone who has similar specs to mine, can run a test by putting their computer into "Sleep Mode" (keeping hybrid sleep OFF) and then:
1. Wake it up immediately (this has been working for me); and 2. Wake it up after 30-40 minutes.
Really odd issue. My touchpad does not respond at all after I wake the computer from sleep mode. The mouse buttons do not work and the touchpad is completely impossible to get to move. The only solution is to shut down the computer entirely and turn it back on.
Does anyone else have this issue? I've re-installed the mouse drivers and it keeps doing it. There is no way to re-create the problem; it just happens totally randomly (and usually very inconveniently).
I have been looking at a Studio 1737 laptop for a friend. Iniitally it wasn't booting, and it looked like a hard disk failure. I removed the disk and tried it on an external USB to SATA connector, and couldn't access it from there either.
I ordered a new SATA drive and installed it. Tried to install Vista back from the recovery disks, but it couldn't detect a drive. Checked in BIOS and it wasn't listed. Changed the BIOS setting to IDE, but still not found. I returned that one and purchased another, but the same problem. That disk was also returned and has been tested OK.
I'm suspecting that there may another issue, but i'm not sure where to look.
I was trying to update my old studio 1737, and updated the BIOS to A09 while doing an otherwise thorough and effective diagnostic (from Dell website). Now when the BIOS does identify my hard drive its inaccurate (intermittent ID of the HDD, showing no HDD sometime and a Samsung other times). So, laptop fails to boot, saying operating system not found. Am trying to flash BIOS using last working version on USB stick, following advice found on internet. Well out of warranty period.
I have a Inspiron 14R for about a year and half now. This computer has done this since day one for some reason:
When I put the 14R in SLEEP mode, the computer remains in sleep mode for about 2-3 hours, then the computer shuts itself off, or goes into hibernation mode on it's own. The computer has Windows 7 Premiuim.
I have the power saving modes all set too SLEEP, and none in hibernation in any of the selections. I cannot for the life of me why this computer does this. I have a Lenovo I bought about a year later using Windows 7 Premium with all the same settings in the POWER section, and while in sleep mode, it STAYS in SLEEP mode, no matter the length of time in that mode. Any setting I need to turn off, and where to find it?
I have a Dell Inspiron 14x 5423 that will reboot/restart but will not shut down, sleep, or hibernate. The screen shows shutting down, the screen and the hard drive turns off, but the power light and fan stay on until the battery dies in the laptop. I hold the power button and everything shuts off. When booting, I do not get the windows improperly shut down error the I normally get when I just hold the power button to shut off the computer so I suspect the operating system is shut down! I have tried updating bios to A13, video drivers, Chipset drivers, and Windows 8.1, The laptop passes all diagnostics.I even tried admin command prompt and "shutdown /s /f /h 0" command with no different results. Changed all settings in Control Panel to enable sleep and/or hibernate. I downloaded KB hot-fix which says it is for Windows 7 as another test.
Why does my E1-521 laptop shut down every time? Regardless of what I select, sleep, hibernate, close lid, it still shuts down. That is not what power buttons are set up to do, seems to make no difference what those settings do. It may be a coincidence, but I think I started having problems when I turned on "OneDrive".. which I can't seem to turn off! Running Windows 8.1....
I have a problem with my HP Pavilion 15 Notebook PC, model 15-e055st, which I purchased two months ago with Windows 8 pre-installed. I susequently upgraded the operating system to Windows 8.1 and all seemed to work OK. I then used the HP Support Assistant to do some important updates, which included the BIOS and other software. Following the HP update the computer would not Shut Down or Sleep, but Restart worked OK. When I attempt to Shut Down or Sleep, the screen goes black but the power light and the wifi light on the keyboard remain on and the fan is still operating. The machine will not recover from this situation without me first doing a hard reset by keeping the power button pressed for about five seconds.
I trıed restoring the software to the condition prior to the HP update but the problem still existed. Two days ago I refreshed the computer, which rolled the operating system back from Windows 8.1 to Windows 8.0 but the Shut Down/Sleep problem is still there.
My XPS (bios A05) always wakes up after sleep mode with the fan running full speed and never stops after that. This occurs even if the PC goes to sleep with fan off (ie low system load, low temperature). The only way to turn the fan off is a full reboot.
I have a Dell XPS M1530. Since I am a college student, and when I usually leave class, I just close my laptop.
let it go to sleep, and put it in my bag. The problem lately has been that when I close my laptop, it does not go into sleep mode, even though it is set for it to do this.
It will do this on both battery and AC power. I will put it into sleep overnight so it is in sleep when I put it in my bag in the morning.
And once last week I put it in there thinking it was a sleep and then 3 hours later while I was at work,
I had not brought it out yet, and opened my bag and the laptop never turned off, it had been running the whole time and was hot, and had 22 minutes of battery left.........
Situation : I finish surfing web and I wanna give it a little break. I close the lid.
I have set it to goto sleep when lid closed (if any1 suggested this). I come back open up but the laptop didnt go to sleep, HDD activity is minimal but I can hear it spinning.
Also the screen is still bright but black, I can still change the brightness though with the Fn+upArrow or Fn+downArrow. In order to return to functional state I have to HARDreset.
Does anyone know why on my XT tablet my sleep mode is greyed out?
I tried everything... reinstalled nearly all the drivers... and some power management settings, yet the damn thing is still greyed out. I can't figure it out for the life of me.
I have the 1330 with XP on it. I installed the new BIOS A14 and now I encountered a new problem: when I hibernate the 1330, everything is good. But, When I choose the Sleep mode, the 1330 goes to sleep, but never wakes up. When I press on the power button, nothing happens. Therefore, I need to hold the power button, than the computer shut himself down and I turn it on.
My Dell XPS 12 has twice refused to turn on after going into Sleep mode. There is no indication of activity at all. This happens when I know that the battery is nearly fully charged, and continues even after plugging in the adapter. The adapter works just fine to charge the battery and the battery typically runs for at least 6 hours so I do not believe that or the battery are the problem.
The first time this happened, I continued to open/close the lid and try turning on the computer. After several hours, the computer turned on and worked just fine. I had already scheduled service with Dell before I got it to turn on and Dell's technician replaced the motherboard under the assumption that that was the problem.
The second time I again continued to open/close the lid and try the power switch after contacting Dell and scheduling service. The next day, after several tries, the computer started up and again is working normally. I am not allowing the computer to Sleep and am using Shut Down instead. Dell has ordered a replacement motherboard (yes, again), battery, and DC IN. I don't think that this is a power issue so doubt that any of those will fix the problem.
Does the XPS 12 have a "lid sensor"? Something that could fail to recognize that the lid is open and could be turned on?
My new XPS 14 is experiencing problems after going into sleep/hibernation mode. Each time the computer goes to sleep, I get a message from Intel Rapid Storage Technology that acceleration has been disabled. Basically, when this happens, the SSD drive becomes inaccessible and no longer recognized by the computer (disappears from device manager). In order to get it back, I restart the computer, which brings the ssd drive back up in device manager, and then I have to disassociate the drive and re-enable acceleration after that.Dell has put in a service order to have my SSD drive replaced.
Is anyone else out there running Windows 7 RC that just came out?(please don't whine about the fact this isn't production software, I work in IT and i purposefully installed this to start tinkering).
Whenever I close the lid on my m1330 and it goes in to sleep mode when I open it later I find it is turned off.
When i turn it on it boots up and says windows shut down unexpectedly and give me the safe mode prompts, etc
If I leave the power connected to the laptop while its in sleep mode - after a couple of hours, the fan turns on and goes into high speed and the unit will not come out of sleep mode.
I have a late 2011 model XPS 15 that no longer wakes up from sleep or hibernation mode, at least only the screen doesn't. The computer will start up but the screen stays black, not even the backlight will come on. I can hear it working but nothing happens.
thought that hibernate was better because it turns off the computer and saves battery except on my laptop the power button is defaulted to sleep so I would have thought that they would default it to that for a reason.
I have a HP pavillion dv9610us Notebook which i never really have had issues with until now. As of this past week, when I close my lid and the notebook goes to sleep it is getting so friggin hot now when I come back to use it when before it never did.