Dell XPS Studio 16 :: Cursor Freezes After Sleep Mode
Mar 6, 2013
Whenever my laptop hibernates, at least half of the time, the curser will be frozen or locked up when the laptop comes out of sleep.
I have to push the button or close the lid on the laptop, sometimes 5 to 10 times before it unfreezes.
In the desktop section, stated to turn off all of the power saving options.
when I turn off all of the power options, that leaves the computer & hard drive on constantly.
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Nov 18, 2009
Here are my specs.
windows 7 (64bit)
intel sp9300
4 gigs of ram...
Here are my problems as most of you are already familar with....
Mouse freezes when system is woken up from sleep mode.
Speaker crackles and I am unable to update driver. Tried several times.
How do i make sure all my drivers are up to date? Do i have to check each one manually?
Here are the steps I have taken to try and fix these problems....
20 hours on the phone with hp tech support. (i speak fluent indian now)
tried to download speaker driver - unable
tried to install updated mouse driver - unable
installed updated Bios - caused the dm3 to go into blue screen 3 times
re-installed windows 7 - problems still exsist...............
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Nov 8, 2014
My Ideapad Z570 has been doing this for some time - the screen is black, lights are on, and won't wake up. I inevitably end up turning it off, so I lose my work.
I've delayed the sleep mode to reduce the number of instances...
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Feb 19, 2013
I have a dell studio 15 that has been upgraded to windows 8 from 7.
I had disable all possible sleep mode in the power setting and advance power setting but the notebook still goes into sleep mode after a certain period of time.
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Dec 8, 2009
I've recently encountered a problem where every time my Studio 17 is supposed to go to sleep mode (closing lid, clicking sleep mode in start menu, etc.)
it becomes a hard shut-down, where I have to turn on the laptop again and it tells me that the laptop was shut down improperly.
My power settings indicate that it is supposed to go to sleep mode, but it actually doesn't
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Feb 4, 2009
I have the following specs and hoping that someone with similar specs can run a small test and report back on their results.
Intel(R) Core(TM) 2 Duo Processor P9500 (2.53GHz/ 1066 FSB/ 6MB Cache)
256MB NVIDIA(R) GeForce(R) 9500M-GE
4GB Dual Channel 1067MHz DDR3 SDRAM
500GB SATA Hard Drive
Windows Vista(R) Ultimate 32 bit SP1
BIOS version: A03 (updated through the Dell support site)
The problem I have tends to arise when I put the laptop into Vista's sleep mode. It hangs after it sits in sleep more for about 30 minutes. Basically, the XPS media control touch buttons do their little dance show, then the laptop hangs and doesn't respond. I have to do a reset with the power button.
I have been testing where the problem is: Yesterday, I rolled back the video card to the 'GeForce 9400M G' driver. The sleep mode issue went away.
I then reinstalled the 'GeForce 9500M (9400 + 9200)' driver and the issue came back.
Hoping that someone who has similar specs to mine, can run a test by putting their computer into "Sleep Mode" (keeping hybrid sleep OFF) and then:
1. Wake it up immediately (this has been working for me); and
2. Wake it up after 30-40 minutes.
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Apr 19, 2010
Really odd issue. My touchpad does not respond at all after I wake the computer from sleep mode. The mouse buttons do not work and the touchpad is completely impossible to get to move. The only solution is to shut down the computer entirely and turn it back on.
Does anyone else have this issue? I've re-installed the mouse drivers and it keeps doing it. There is no way to re-create the problem; it just happens totally randomly (and usually very inconveniently).
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Feb 14, 2013
I have a Inspiron 14R for about a year and half now. This computer has done this since day one for some reason:
When I put the 14R in SLEEP mode, the computer remains in sleep mode for about 2-3 hours, then the computer shuts itself off, or goes into hibernation mode on it's own. The computer has Windows 7 Premiuim.
I have the power saving modes all set too SLEEP, and none in hibernation in any of the selections. I cannot for the life of me why this computer does this. I have a Lenovo I bought about a year later using Windows 7 Premium with all the same settings in the POWER section, and while in sleep mode, it STAYS in SLEEP mode, no matter the length of time in that mode. Any setting I need to turn off, and where to find it?
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Aug 18, 2009
My dell has an Alps touchpad and I noticed that the busy cursor from vista freezes. Is there a way to get it to animate?
This is the cursor in case you don't know what I'm talking about:
http://img268.imageshack.us/img268/7...tcomanddji.jpg
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Aug 27, 2014
I have talked to several HP techs since pc has been returned (after ruining the motherboard with water). The cursor freezes, so I hard power down (many times) and and restart - have been getting blue screen I did install Chrome browser as per one suggestion.
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Oct 19, 2014
I have e5-511 laptop and the cursor intermittently freezes which is very annoying.i have had the laptop one week.
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Jan 4, 2013
The screen does work in "safe mode", so the screen is functioning. It might be something with the graphics settings (I use a separate screen on this computer often). Step-by-step procedure to run in safe mode to check out the problem?
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Mar 15, 2014
I received a new Inspiron 15 7000 yesterday, and am experiencing the following issue:
Approximately every other time I try to either a) Turn On the laptop or b) Resume from sleep - the laptop freezes.
This is often accompanied by the backlit keyboard being lit and staying on. Nothing else happens. No screen etc. or other response. The only way to get the laptop to work is to hold down the power button to kill the machine, and try again. This usually works and the system starts in a seconds.
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Nov 23, 2009
DLL XPS M1530
Windows Vista
the laptop enters sleep mode (stand by), after close lid, and now it won't wake up!
I have tried clicking keys, restarting, shutdown, without battery only electr., etc. And nothing. Not runs. Displays black screen
I can not enter to BIOS, I can not use CD-ROM....Is sleeping
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Apr 3, 2013
My XPS (bios A05) always wakes up after sleep mode with the fan running full speed and never stops after that. This occurs even if the PC goes to sleep with fan off (ie low system load, low temperature). The only way to turn the fan off is a full reboot.
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Jun 10, 2014
I noticed that if i boot my TPY in tablet mode, the cursor simply doesn't show up even if i flip back to the laptop mode. i can only solve it by restarting and booting back from laptop mode.
If i boot from laptop mode however and flip to tablet mode, the cursor reappears when i flip it back to laptop mode.
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Feb 16, 2009
I have a Dell XPS M1530. Since I am a college student, and when I usually leave class, I just close my laptop.
let it go to sleep, and put it in my bag. The problem lately has been that when I close my laptop, it does not go into sleep mode, even though it is set for it to do this.
It will do this on both battery and AC power. I will put it into sleep overnight so it is in sleep when I put it in my bag in the morning.
And once last week I put it in there thinking it was a sleep and then 3 hours later while I was at work,
I had not brought it out yet, and opened my bag and the laptop never turned off, it had been running the whole time and was hot, and had 22 minutes of battery left.........
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Jul 13, 2009
Situation : I finish surfing web and I wanna give it a little break. I close the lid.
I have set it to goto sleep when lid closed (if any1 suggested this). I come back open up but the laptop didnt go to sleep, HDD activity is minimal but I can hear it spinning.
Also the screen is still bright but black, I can still change the brightness though with the Fn+upArrow or Fn+downArrow. In order to return to functional state I have to HARDreset.
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Apr 27, 2009
Does anyone know why on my XT tablet my sleep mode is greyed out?
I tried everything... reinstalled nearly all the drivers... and some power management settings, yet the damn thing is still greyed out. I can't figure it out for the life of me.
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Feb 4, 2010
just installed win 7 on an old trusty x300 (1.4Ghz PM, 640MB of RAM).
It runs great! actually, very impressed. anyway, about the only frustrating thing is that S3 or System standby is not available.
its grayed out on the start menu....I have power button behavior manually mapped to standby, but it hibernates instead
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Dec 8, 2008
I have the 1330 with XP on it. I installed the new BIOS A14 and now I encountered a new problem: when I hibernate the 1330, everything is good. But, When I choose the Sleep mode, the 1330 goes to sleep, but never wakes up. When I press on the power button, nothing happens. Therefore, I need to hold the power button, than the computer shut himself down and I turn it on.
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Jan 4, 2014
My Dell XPS 12 has twice refused to turn on after going into Sleep mode. There is no indication of activity at all. This happens when I know that the battery is nearly fully charged, and continues even after plugging in the adapter. The adapter works just fine to charge the battery and the battery typically runs for at least 6 hours so I do not believe that or the battery are the problem.
The first time this happened, I continued to open/close the lid and try turning on the computer. After several hours, the computer turned on and worked just fine. I had already scheduled service with Dell before I got it to turn on and Dell's technician replaced the motherboard under the assumption that that was the problem.
The second time I again continued to open/close the lid and try the power switch after contacting Dell and scheduling service. The next day, after several tries, the computer started up and again is working normally. I am not allowing the computer to Sleep and am using Shut Down instead. Dell has ordered a replacement motherboard (yes, again), battery, and DC IN. I don't think that this is a power issue so doubt that any of those will fix the problem.
Does the XPS 12 have a "lid sensor"? Something that could fail to recognize that the lid is open and could be turned on?
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Nov 30, 2014
My XPS 18 periodically has had trouble coming out of sleep mode. A hard restart has usually worked to restart it. However, the last time it didn't work and now won't start. While plugged in, a hard restart only turns the fan on after a few seconds and the battery indicator light blinks fast 7 times, then pauses, then repeats continuously. Once the battery runs down, a hard restart only gets a single orange blink and then nothing.
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Mar 1, 2013
My new XPS 14 is experiencing problems after going into sleep/hibernation mode. Each time the computer goes to sleep, I get a message from Intel Rapid Storage Technology that acceleration has been disabled. Basically, when this happens, the SSD drive becomes inaccessible and no longer recognized by the computer (disappears from device manager). In order to get it back, I restart the computer, which brings the ssd drive back up in device manager, and then I have to disassociate the drive and re-enable acceleration after that.Dell has put in a service order to have my SSD drive replaced.
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Feb 23, 2009
I know this might have been mentioned b4 but I really donno how to search in a long Z official thread...
When I turn my Z into sleep, it seems so easy to be back on again if I put it into my cases.
Everything looks fine if I just put it on the desk but it's always back ON when I take it from my suitcase
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May 3, 2009
Is anyone else out there running Windows 7 RC that just came out?(please don't whine about the fact this isn't production software, I work in IT and i purposefully installed this to start tinkering).
Whenever I close the lid on my m1330 and it goes in to sleep mode when I open it later I find it is turned off.
When i turn it on it boots up and says windows shut down unexpectedly and give me the safe mode prompts, etc
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Mar 12, 2013
If I leave the power connected to the laptop while its in sleep mode - after a couple of hours, the fan turns on and goes into high speed and the unit will not come out of sleep mode.
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Jan 22, 2015
I have a late 2011 model XPS 15 that no longer wakes up from sleep or hibernation mode, at least only the screen doesn't. The computer will start up but the screen stays black, not even the backlight will come on. I can hear it working but nothing happens.
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Mar 31, 2013
I have the same problem [URL] ....
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May 7, 2009
thought that hibernate was better because it turns off the computer and saves battery except on my laptop the power button is defaulted to sleep so I would have thought that they would default it to that for a reason.
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