Dell XPS 13 :: Won't Come Out Of Sleep Or Restart
Mar 26, 2013
My dell xps 13 turns off when I press restart, and then never comes back on. If I hit power the keyboard flashes once and then nothing. It starts back up maybe one out of every 50 attempts. I am very disappointed in this product
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Nov 30, 2014
My XPS 18 periodically has had trouble coming out of sleep mode. A hard restart has usually worked to restart it. However, the last time it didn't work and now won't start. While plugged in, a hard restart only turns the fan on after a few seconds and the battery indicator light blinks fast 7 times, then pauses, then repeats continuously. Once the battery runs down, a hard restart only gets a single orange blink and then nothing.
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Mar 14, 2009
First of all my M1330 has been serving me quite well lately. I've only had it for about 6 months, but the only problems I've had were the computer getting hot.
As of last night, when I pressed the power button to go into sleep mode (I always do this before I go to bed),
it would pop up a BSOD, and then restart my computer, and pop up a black screen asking if I wanted to reboot in safe mode or not
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Nov 9, 2014
I have a Dell Inspiron 14x 5423 that will reboot/restart but will not shut down, sleep, or hibernate. The screen shows shutting down, the screen and the hard drive turns off, but the power light and fan stay on until the battery dies in the laptop. I hold the power button and everything shuts off. When booting, I do not get the windows improperly shut down error the I normally get when I just hold the power button to shut off the computer so I suspect the operating system is shut down! I have tried updating bios to A13, video drivers, Chipset drivers, and Windows 8.1, The laptop passes all diagnostics.I even tried admin command prompt and "shutdown /s /f /h 0" command with no different results. Changed all settings in Control Panel to enable sleep and/or hibernate. I downloaded KB hot-fix which says it is for Windows 7 as another test.
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Mar 31, 2013
Inspiron N4110 When I shut the lid it enters sleep mode. Until now when I would open lid and push the power button it wakes up. Now it does nothing and I have to hold power button down to force shutdown then restart.
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Nov 10, 2013
I have a problem with my HP Pavilion 15 Notebook PC, model 15-e055st, which I purchased two months ago with Windows 8 pre-installed. I susequently upgraded the operating system to Windows 8.1 and all seemed to work OK. I then used the HP Support Assistant to do some important updates, which included the BIOS and other software. Following the HP update the computer would not Shut Down or Sleep, but Restart worked OK. When I attempt to Shut Down or Sleep, the screen goes black but the power light and the wifi light on the keyboard remain on and the fan is still operating. The machine will not recover from this situation without me first doing a hard reset by keeping the power button pressed for about five seconds.
I trıed restoring the software to the condition prior to the HP update but the problem still existed. Two days ago I refreshed the computer, which rolled the operating system back from Windows 8.1 to Windows 8.0 but the Shut Down/Sleep problem is still there.
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Aug 8, 2014
Recently, the sound has become unrepsonsive and the speakers will not play any sound on my laptop unless I restart it every time I use it after it has gone to sleep.
Also, the orange button on the mute button does not light up when the speakers are not working.
Model: 15-n019sa
Product: F1X71EA#ABU
The audio driver is up to date
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Oct 29, 2009
My laptop constantly restart randomly, most of the time when using IE
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Mar 18, 2010
Recently i had infamous video problem on M1330, so Dell replaced the motherboard.
But after that my m1330's video is fine, but it just shut down all of sudden. sometimes it shuts down when it is booting or it shuts down after 20-30 mins of use .....
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Jan 18, 2013
I bought an XPS13 i7, installed the BIOS (that went fine) and then installed the drivers. After installing the "WiFi Display" driver, the computer will not restart. Here is what happens:
I select the restart option
it shuts down
it powers up (the Dell logo appears)
it then goes to a grey screen.
After approximately 10 seconds (or after I press enter) a progress bar appears at the bottom of the screen with the words "F12 Options." The progress bar is persistently at 99% or thereabouts the computer is completely frozen and nothing happens
If I then press the power button, it powers off. When I press the power button again, it starts perfectly normally.
The main concern for me is that this is the second XPS13 from Dell in 1 week!!! The first one had an almost identical problems after the driver installs but it couldn't even be powered back into Windows. No matter what you tried, it simply went to the screen with the progress bar and froze.
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Feb 19, 2013
I have a Dell Inspiron 1545. When I turn the laptop on the fan and noises all started but the screen stays black and it completely shuts down. Does not restart itself but shuts down.
I have tried...
- Taking out HDD
- Removing battery
I also have another one of the same laptops and tried using the battery, adapter and hdd. All 3 worked for the other laptop but not this one.
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Nov 21, 2008
My XPSM1330 got a serious trouble with the old Vista... Unluckily, I didn't have any image backup or recovery on it.. That's why I have to install a new Vista on my laptop... I got a full OEM Vista DVD which has been installed so many times on my desktop as well as my father's laptop.. No problems !!! But when I used it for my DELL... After the initial restart after installing updates... It cannot keep on the process.. Now the screen appears in black with Vista Boot Manager Error... I think the AHCI Drive is the main reason so I downloaded the new Intel Matrix Strorage with AHCI support on DELL.com and put it in USB and chose Load Driver in the installing page in Vista ... But nothing changed...!
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Feb 20, 2013
I just bought a new Dell inspiron 15R laptop , and i want to make factory backup.I insert a USB flash and press "continue", but it keeps loading and when it recognizes the USB flash and i press "start" it prints out that there is a problem with Dell Backup and Recovery and i should restart the program !
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Sep 13, 2014
At start up my Inspiron M5110 laptop will not take my password. I can' t access anything except shutdown or restart. It displays the message stated above.
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Mar 28, 2013
I have a dell inspiron 1545. In the last month a trojan virus was discovered (unknown if this has anything to do with anything). I thought the fan was making a lot of sounds so over the weekend I sprayed it with canned air, which stopped the noise. Yesterday it started just shutting down. It does not re-start without you physically pushing the button. This can happen at any time.
I used Dell's PC Doc Came up with the following errors:
Tested and Needs Attention: (1) Video Card: Mobile Intel(R) 4 Series Express Chipset Family Shader Rendering DX10 Test Cannot Run The test cannot complete due to a possible driver problem.
THE FOLLOWING PASSED BUT SHOWED A MINUS SIGN:Advanced Pattern Test Passed The memory in this system is operational. Bit Low Test Passed The memory in this system is operational. Bit High Test Passed The memory in this system is operational.Nibble Move Test Passed The memory in this system is operational. Walking One Left Test Passed The memory in this system is operational. Walking One Right Test Passed The memory in this system is operational. Auxiliary Pattern Test Passed The memory in this system is operational. Address Test Passed The memory in this system is operational. Modulo20 Test Passed The memory in this system is operational. Moving Inversion Test Passed The memory in this system is operational. Windows Memory Test Passed The memory in this system is operational.
I tried doing a diagnostic with an F12 at startup, and it does the same shut down deal during that as well. So it does not complete.
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Jan 7, 2015
Has dell logo needs to restart-won't auto repair or go to win 8.1.did trouble shoot-won't refresh-I get out and it goes back to start...
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May 11, 2010
Recently, I have a problem with my Dell Inspiron 1420 as it's often freeze and auto shut down or restart. When it freezes, my screen will appear many small black pixels which are scattered around the desktop.
During the restart process, the system will require me to choose one of the few options available (eg. Start Windows Normally) as it stated there that the laptop was not shut down properly.
Remarks: My Dell Inspiron 1420 is equipped with NVidea 8400M GS.
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Apr 29, 2009
I have a problem with my studio 1525, whenever I run windows update and try to restart after, i get a blue screen of death, the i have to run recovery manager to get running again.
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Jan 30, 2014
I have an Inspiron N7010 that I recently replaced the fan. I am pretty sure I reconnect everything and reassembled but perhaps I missed something.
At start up I get no image and 8 long beeps
Where should I start looking?
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Feb 25, 2013
1.We click on studown tab
2. System is shutdown properly.
3.After some time.
4.It is automatic restart after some time
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Mar 10, 2013
I have a dell n5110 i7 2GHz, 6Go Ram, etc...
Recently I have a problem with the battery, The laptop detects the battery well and displays the percentage of charge and that the battery is charging etc. (on windows 7), but as soon as I remove the charger, it turns off and does not restart without the charger plugged.
I tried with another battery, same result. I also noticed that the battery light flashes 4 times red, then green again.
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Jul 8, 2010
I've had my Studio 1537 for about a year and once in awhile my laptop screen goesblank after my computer restarts or if I turn my laptop on. This happened to be about 10 times (the first time I spent about 3 days on the phone with a technian) already and I always have to reinstall Windows Vista to get my laptop working again. Today I found out that whenever my computer updates my video drive my screen will go blank, is this normal? What I can do to prevent this from happening again? My screen also goes blank when I install a video driver from the dell CD, but when I uninstalled it in safe mode and restart my laptop my screen is no longer blank.
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Apr 1, 2013
I have 2 Dell Latitude E6320 laptop that is given by a friend, he mentioned that both laptops has been constantly hanging everytime he restart the device.
The OS for 1st laptop is Win 7 Pro SP1 and the other one is Win XP Pro SP3.
Every time i restart the laptops it will hang in the next 7 or 10 minutes. I still can move the cursor around but i can't open task manager, or any files.
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Feb 24, 2013
I have a noisy fan on my studio 1558 and on occation it blacks out and restarts. Is this an ongoing issue for this model and are their any recalls for these issues?
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Jan 14, 2008
last night, I got on my desktop momentaily. Closed the laptop lid(laptop is still on) and placed the keyboard on top of the laptop so I can open the Linux gFTP program, connect to my sites FTP and run a full backup before I went to bed. No problem.
Slept about 8 hours, woke up. Opened the laptop LID to check email and forums, and I'm greeted with a BSOD. Great. Laptop is extremely warm too. So I soft shut down (holding the power button down) and the computer reboots itself.
Well, it takes a little while for the PC to boot, then I'm greeted with a.
Loading PBR 2....Done
.
.
A disk read error occured
Press Alt Ctrl Del to restart
I guess this is the prime time to go ahead and upgrade that small 60Gb harddrive,
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Dec 31, 2014
I recently got a Latitude D510 from a friend, he says it wont turn off unless you hold down the power button, I tried turning it off by the start menu selection (windows 7 home premium sp1)
And it starts turning off. Then a Blue screen pops up for at least 30 seconds and then it restarts.
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Aug 30, 2009
I bought a new laptop (Acer Aspire 7735G) two days ago, but when I'm working on it, or it's just on doing nothing it sometimes just restarts out of nothing.
And then when restarting the windows screen comes up asking me to start the computer in the safe mode or to perform a regular start cause the computer wasn't shut down properly.
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Aug 26, 2009
my compaq presario v3000 unable to perform restart. whenever this activity proceed, it's en up with black screen.
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Mar 19, 2013
As a routine maintenance task, I ran chkdsk /r on my Inspiron 1545 last night and it hung at 69% in stage 5 for over 10 hours. I figured it was hung for good, so shut the machine off. When I turned it back on I got the black screen with a "missing operating system". Message.
Worst case, is it as simple to get a factory restore by hitting F8 at bootup like I;ve seen posted on the web? If not, I do have the factory system recovery disks I made, but I really want to save what's on the laptop already.
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Mar 22, 2009
it came with vista business installed, and replaced it with XP Professional.
so after that i realise that the clock changes automatically once i restart the computer.
the BIOS time is OK. and i have checked the clock config and all is OK.
can you tell me whats going wrong with it.
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