Dell Latitude D510 :: Blue Screen On Shutdown / Won't Turn Off - Will Restart Instead
Dec 31, 2014
I recently got a Latitude D510 from a friend, he says it wont turn off unless you hold down the power button, I tried turning it off by the start menu selection (windows 7 home premium sp1)
And it starts turning off. Then a Blue screen pops up for at least 30 seconds and then it restarts.
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Apr 29, 2009
I have a problem with my studio 1525, whenever I run windows update and try to restart after, i get a blue screen of death, the i have to run recovery manager to get running again.
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Sep 23, 2008
whenever i shutdown, i get the blue screen and this message:
stop: c00000219 {Fatal System Error}
The windows logon process system process terminated unexpectedly with a status of 0x00000000 (0x00000000 0x00000000). The system has been shutdow
i have xp os.
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Mar 7, 2009
Just got a new E6400 and even before VISTA had fully loaded 1st time, it had bluescreened and showed a minidump with errorcode 9F = DRIVER_POWER_STATE_FAILURE.
Error occurs very often when going to sleep mode, and sometimes when doing reboot or shutdown.
Computer then hangs for 5-10-15 minutes before rebooting and showing the VISTA error report. Now, 2 days after 1st power on, I've had probably 10 BSOD's during sleep / restart / poweroff operations .....
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Oct 11, 2014
When I'm installing wifi driver a blue screen appears and system restart automatically
I have HP 15-R007TX
Product :- G8D31PA#ACJ
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Oct 6, 2012
All of these are showing yellow question marks and I cant access the internet on the laptop to get the drivers .....
Ethernet Controller
Multimedia Audio Controller
Network Controller
PCI Modem
Video Controller
Video Controller (VGA compatible)
The laptop is a dell latitude d510
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Nov 2, 2006
I have a D510 battery that according to the laptop LED is fully charged however upon booting into windows the battery power indicator and the dell quickset indicator show only 84%i have also let the laptop charge the battery while in windows however even when the charge indicator on the laptop is off and the indicator in the taskbar shows running of the mains the charge is again 84%i have tested the battery health using the inbuilt indicator and it is OK, it is only 12 months old but i am aware that degridation takes place, but could this just be a case of windows not reporting the charge correctly and its nothing to worry aboutthe battery lasts between 2-3 hours on average id say thats goodupdated the battery seems to be stuck charging at 88% is that a sign of simple wear and tear?
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Mar 14, 2009
First of all my M1330 has been serving me quite well lately. I've only had it for about 6 months, but the only problems I've had were the computer getting hot.
As of last night, when I pressed the power button to go into sleep mode (I always do this before I go to bed),
it would pop up a BSOD, and then restart my computer, and pop up a black screen asking if I wanted to reboot in safe mode or not
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Sep 13, 2014
At start up my Inspiron M5110 laptop will not take my password. I can' t access anything except shutdown or restart. It displays the message stated above.
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Mar 28, 2013
I have a dell inspiron 1545. In the last month a trojan virus was discovered (unknown if this has anything to do with anything). I thought the fan was making a lot of sounds so over the weekend I sprayed it with canned air, which stopped the noise. Yesterday it started just shutting down. It does not re-start without you physically pushing the button. This can happen at any time.
I used Dell's PC Doc Came up with the following errors:
Tested and Needs Attention: (1) Video Card: Mobile Intel(R) 4 Series Express Chipset Family Shader Rendering DX10 Test Cannot Run The test cannot complete due to a possible driver problem.
THE FOLLOWING PASSED BUT SHOWED A MINUS SIGN:Advanced Pattern Test Passed The memory in this system is operational. Bit Low Test Passed The memory in this system is operational. Bit High Test Passed The memory in this system is operational.Nibble Move Test Passed The memory in this system is operational. Walking One Left Test Passed The memory in this system is operational. Walking One Right Test Passed The memory in this system is operational. Auxiliary Pattern Test Passed The memory in this system is operational. Address Test Passed The memory in this system is operational. Modulo20 Test Passed The memory in this system is operational. Moving Inversion Test Passed The memory in this system is operational. Windows Memory Test Passed The memory in this system is operational.
I tried doing a diagnostic with an F12 at startup, and it does the same shut down deal during that as well. So it does not complete.
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Feb 25, 2013
1.We click on studown tab
2. System is shutdown properly.
3.After some time.
4.It is automatic restart after some time
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Mar 31, 2013
Inspiron N4110 When I shut the lid it enters sleep mode. Until now when I would open lid and push the power button it wakes up. Now it does nothing and I have to hold power button down to force shutdown then restart.
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Jan 27, 2014
Took delivery of my brand new y510p yesterday and the last 24 hours have been hell.The PC is incredibly slow, much slower than my three year old XPS 15 from dell.
The laptop won't shut down/restart.. It just goes through shutdown screen then black screen with keyboard monitor fan etc still on.I have done a system recovery back to initial state and am now running windows updates as first port of call but its been stuck on 13 out of 32 update (whilst shutting down) for the past hour and half.
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Sep 16, 2014
Notebook x240 Dock: Thinkpad Pro Dock (40A1 M20) this is important cause the update firmware tools must be for this version (40a1 m20) if someone has a link to it.
I do have this link: [URL]
But in case it doesn't work i'd like to update Dock's firmware.
Any guide for the (40A1 m20 Pro Dock) model ...
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Oct 4, 2014
I cannot turn off my acer laptop since windows 8.1 update.. whenever i do shutdown, it simply just restart after shutting down.. i dont know how to turn off my laptop.. also sleep and hibernate seems not functioning, in a couple of seconds it awakes again..
I tried the every thing about the power management to untick something about fast startup.. still no luck
And i forced to shutdown my laptop during startup but it cause me a problem.. It wont power on.. and it seems dead but when i plug the power adapter the battery is charging but no signs of powering up(no power led, just battery led) whenever i press the power button.. i tried dispersing the static electricty but no luck.. the only option that solve my problem on not powering up is to disassemble my laptop and remove cmos battery. then i assembled it back.. it shows 1 blink of power led whenever i plug in the ac adapter without the laptop battery plugin.. and then it powers up again after i press the power button.. what a relief.. but it doesnt fix my shutdown problem..
the only thing i havent tried is BIOS update.. but im having problem right now..
i tried last year to update my BIOS after that it went wrong the black "screen of death" they call.. so i sent my laptop to service center.. and it fixed!..
I tried lately to update my BIOS but it says that i have already an updated BIOS version 2.19.. i guess this is the bios version installed by service center.. how can i apply the BIOS posted on ACER website with the latest version 2.15?
If i want to turn off my laptop, i simply close the lcd monitor to remain it in sleep mode..
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Apr 19, 2013
I have Latitude E5520 i5 with 8GB RAM+ HD 500MB, BIOS Version A12
I tried to install WINDOWS 7 32/64 Bit but i get blue screen in the end of installation.
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Mar 25, 2013
I've got a dell Latitude D410; after it shows the Dell screen and the Windows XP screen (with the loading bar down the bottom), it goes to a screen with a blue background and a frozen mouse; after a while the mouse starts working but nothing else happens. I've tried booting from Last known good configuration but didn't work.
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Mar 18, 2013
I have a used Dell Latitude D820 .When I plug in the adapter and turn it on, the little lights on the computer come on that signify that it's charging and powered on, and I can hear 'something', probably the hard drive, spinning inside it, sounding normal. The only problem is that the screen will not come on at all. No Dell logo, no Bios, none of that stuff. how to get the screen to turn on.
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May 10, 2014
I was using my Dell XPS 15z when it turned off (didn't shut down). The system made a click noise and then it was gone; it will not power on. I get no battery lights and I get nothing when pressing the power button. I verified the AC adapter is working. When I plug the AC power in the wall socket, the light comes on; however, when I connect the Ac to the laptop the power light goes out on the AC adapter. The system was not hot, no burning smells. There appears to be substantial number of XPS systems experiencing the same failure. I have tried a second AC adapter and no joy. I have read most of Dell's responses to this same issue. The fell its a motherboard failiure. Has Dell issued a recall for XPS 15Z since this is a known issue?
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Dec 12, 2012
Okay so, I got my Lenovo Ideapad Y500 a couple days ago. Liked it and all BUT when I had my mouse connected into the laptop and then turned off the touchpad, it would not turn back on. The only way I could get my touchpad to work again is by restarting the computer, which is pretty frustrating.
I searched this: [URL] .... for ANY drivers/software for the Y500 mousepad and there are none.
FN + F6 toggles the touchpad on and off and I have tried to turn it on and off, with and without the external mouse connected.
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Apr 1, 2013
I have 2 Dell Latitude E6320 laptop that is given by a friend, he mentioned that both laptops has been constantly hanging everytime he restart the device.
The OS for 1st laptop is Win 7 Pro SP1 and the other one is Win XP Pro SP3.
Every time i restart the laptops it will hang in the next 7 or 10 minutes. I still can move the cursor around but i can't open task manager, or any files.
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Sep 28, 2009
I have the Dell Latitude D820, and my problem is this...............
When I go to Start>Shutdown
It goes through the motions as in it's shutting down.
But then it will stay on the Wallpaper image, with no Icons and it will just stay on till I hold down the power button.
I want to be able to go to Start>Shutdown
So it will shut down all by its self, so I don't have to hold down the power button!
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Sep 4, 2009
I upgraded to BIOS A15 when it came out and since then I have had a problem that I never had before. I have now downgraded to BIOS A14 and the problem is gone.
Problem description
When rebooting or shutting down Windows XP the shutdown process hanged. I think it only occurred when the computer was docked in the docking station. I have the advanced docking station with serial port, parallel port etc.
After I upgraded to A15 I noticed that the parallel port and serial port got listed the safe remove dialog box. With A14 and before they are not listed.
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Sep 8, 2010
I've had my E6510 for about 2 months and I am having trouble with a spontaneous shutdown and reboot. There are no errors in the shutdown and the system reboots automatically within a few seconds of shutdown. I'm also experiencing trouble with system freezes. This latter problem may be fixed by an updated bios (as mentioned in another thread), but the shutdown and reboot is about to drive me crazy.
There is no rhyme or reason for it. I had it shutdown once when I pulled out a flashdrive one time, but the other times this was not an issue. Today I was typing an email message when it simply shutdown and rebooted.
It does not seem to be getting hot, but I need to check the LCD as mentioned in another thread.
I should mention this is 64-bit with 8MB RAM, running Windows 7.
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Dec 8, 2014
today have appeared AFS2 force shutdown after i had updated bios from A10 to A12.
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Jan 8, 2015
I have also tried disconnecting from network and turning off wifi from the signal strength icon as well prior to shutdown. When the adapter stays open when I return to the laptop and connect again it shows that i have been connected via the adapter for days at a time. This eventually leads to the connection being clogged up and causing timeouts preventing me from connecting to the net. I stopped ittwice but dont know what I did.
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Dec 3, 2014
I'm starting customising my new Latitude E5550 laptop.
After turning on Bitlocker I noticed that when I shut down the laptop, it goes to sleep. Even if I logoff first then request a shutdown it still just goes to sleep. I can request a restart which does work - it restarts, but a shutdown still makes it go to sleep. I can hold the power button to force it off. Doing that or when requesting a restart, the laptop starts back up but I find that the laptop goes into Flight mode. The Flight mode symbol is visible even before you logon.
I turned off Bitlocker, and the problem has gone away. Is there a solution for this?
Should I use the Dell DDP Encryption product instead?
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Mar 18, 2013
My E6400 Atg has been shutting down on me at least once a day. I don't do any graphics, but I usually have a large text file open with about 6 pictures in it and I stream pandora constantly.
Usually it is when I have a pop up accessing a remote database. It hangs up then poof. Screen goes black. When I hit power it starts to open, but then hard shuts down. When I feel the vent fan it is hot. Not super hot, but hotter than I think it should be.
I have the system set for high power usage with the cpu fan set to active cooling. I have the processor set to minumum processor speed 50% max 100%.
I have 4 gb ram, T9900 processor and a SSD hardrive.
It was doing this last year, but only when I had it on a soft surface that restricted airflow. Even then it was just slowing down drastically and would resolve itself once I took off my lap or what ever soft surface it was on.
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Jan 10, 2015
I have a Dell Inspiron 1525, When I press the power buttom to turn-on the laptop always I got flashing lights 4-red and 1-blue consecutive and the laptop cannot turn-on.
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Jan 18, 2013
I bought an XPS13 i7, installed the BIOS (that went fine) and then installed the drivers. After installing the "WiFi Display" driver, the computer will not restart. Here is what happens:
I select the restart option
it shuts down
it powers up (the Dell logo appears)
it then goes to a grey screen.
After approximately 10 seconds (or after I press enter) a progress bar appears at the bottom of the screen with the words "F12 Options." The progress bar is persistently at 99% or thereabouts the computer is completely frozen and nothing happens
If I then press the power button, it powers off. When I press the power button again, it starts perfectly normally.
The main concern for me is that this is the second XPS13 from Dell in 1 week!!! The first one had an almost identical problems after the driver installs but it couldn't even be powered back into Windows. No matter what you tried, it simply went to the screen with the progress bar and froze.
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