Dell :: E6400 Blue Screen Code 9f On Sleep/shutdown
Mar 7, 2009
Just got a new E6400 and even before VISTA had fully loaded 1st time, it had bluescreened and showed a minidump with errorcode 9F = DRIVER_POWER_STATE_FAILURE.
Error occurs very often when going to sleep mode, and sometimes when doing reboot or shutdown.
Computer then hangs for 5-10-15 minutes before rebooting and showing the VISTA error report. Now, 2 days after 1st power on, I've had probably 10 BSOD's during sleep / restart / poweroff operations .....
I recently got a Latitude D510 from a friend, he says it wont turn off unless you hold down the power button, I tried turning it off by the start menu selection (windows 7 home premium sp1)
And it starts turning off. Then a Blue screen pops up for at least 30 seconds and then it restarts.
I'm getting a blue screen crash on my new work laptop utilizing windows xp pro os. Error code is: 07F. What is bugging this thing because it's really becoming annoying.
During one month usage of my T430s, I met four times of BSOD(Blue Screen) and the recent two showed the same error message: A clock interrupt was not received on a secondary processor within the allocated time interval. And the stop code: 0x000000101
Here is the screen shot:
Link to picture
When I use the software "BlueScreenView" to read the .dmp file, it says that it caused by address "ntoskrnl.exe + 7f1c0".
And recent two days, when I use Vmware workstation 8, the playing music suddenly stuck for few seconds and my screen was freezed. I thought the BSOD coming again, so I stop doing everything with my PC but then the music came back and screen was released. I think maybe the CPU is stucked again but not so serious to cause BSOD. But I treat it as a sign.
By the way, after I got my T430s, I have done lots of stability, stress test, including Prime 95, Furmark, MemTest Pro. But none of them gave me problem and my T430s all survives. But the BSOD just happened randomly.
My Config: i7-3520M with HD4000 8G RAM SSD
I enabled Intel Turbo Boost before recent two BSOD.
I formatted and did a fresh install of windows 7 RC x64. All devices were discovered.
I was having issues with the touchpad not responding after every other reboot so I installed the vista x64 driver from dell website. That resolved that issue.
Now I have been having constant blue screen 9f bccode crashes while the laptop is sleeping. When I open the lid I need to power on and it says windows shutdown unexpectedly
I am trying to find a solution to repair a Vista (Home?) installation on an Aspire 5920. The laptop blue screens with a Stop error code 00000F4 when booted in either Normal and Safe Mode. This problem started after installing a program although it may also have a malware/virus problem. The inbuilt Startup Repair and System Restore both fail.
I have the Acer Recovery disks but the Acer eRecovery website suggests that all personal data will be lost if they are used. Is it possible to repair the OS installation from the recovery disks instead of reinstalling it?
I just got my new carbon touch thinkpad today, and I couldn't be happier, until I closed the lid and reopened it a couple of minutes later. The screen froze for a while and then I got a BSOD with the notice CRITICAL_PROCESS_DIED. I hoped it would be just some coincidence, and updating my drivers and installing windows updates would solve it. So I did, and closed the lid again. After reopening it, I got the same error. So I figured I could just as well restore to my factory settings. Without luck. After updating everything for a second time, still no luck. I check the disk and did a memory check, but everything seems fine. The lenovo Solution center isn't reporting any issues either. I looked into the minidump created by the blue screen, and it seemed the process failing is called csrss.exe.
Recently upgraded my Dell XPS 13 L321X BIOS to ver 8. Since then, whenever I close the lid and put the laptop to sleep for several hours, the processor seems to come and the bottom frame is very hot. When the lid is opened the screen remains blank and doesn't wake from sleep mode. The only recourse is to do a hard shutdown with the power button and then restart. The laptop then reboots to the black trouble shooting screen, or select the normal windows boot. I've since tried to update all the drivers, but still no luck. It continues to run hot and refuses to start after placing the laptop in the sleep mode.
First of all my M1330 has been serving me quite well lately. I've only had it for about 6 months, but the only problems I've had were the computer getting hot.
As of last night, when I pressed the power button to go into sleep mode (I always do this before I go to bed),
it would pop up a BSOD, and then restart my computer, and pop up a black screen asking if I wanted to reboot in safe mode or not
I cannot get the Y2P to shutdown or sleep. When I try to shut down it powers off but after about 2 seconds it turns itself back on and boots up. Same thing happens when I try to sleep.I've tried pretty much everything I could find online including the following:
-Turn off wake on lan on the network adapter -Turn off auto restart on windows errors -Updated bios -Updated drivers -Disabled all non microsoft services -Factory reset of the OS
Went through every device in device manager and turned off "Allow this device to wake the computer"powercfg /lastwake (shows nothing).Shutting down isn't a huge deal as holding down the power button will eventually turn it off. But not being able to sleep the laptop when I close the lid is a deal breaker as the battery constantly drains.
Inspiron N4110 When I shut the lid it enters sleep mode. Until now when I would open lid and push the power button it wakes up. Now it does nothing and I have to hold power button down to force shutdown then restart.
I'm starting customising my new Latitude E5550 laptop.
After turning on Bitlocker I noticed that when I shut down the laptop, it goes to sleep. Even if I logoff first then request a shutdown it still just goes to sleep. I can request a restart which does work - it restarts, but a shutdown still makes it go to sleep. I can hold the power button to force it off. Doing that or when requesting a restart, the laptop starts back up but I find that the laptop goes into Flight mode. The Flight mode symbol is visible even before you logon.
I turned off Bitlocker, and the problem has gone away. Is there a solution for this?
Should I use the Dell DDP Encryption product instead?
I upgraded to BIOS A15 when it came out and since then I have had a problem that I never had before. I have now downgraded to BIOS A14 and the problem is gone.
Problem description When rebooting or shutting down Windows XP the shutdown process hanged. I think it only occurred when the computer was docked in the docking station. I have the advanced docking station with serial port, parallel port etc.
After I upgraded to A15 I noticed that the parallel port and serial port got listed the safe remove dialog box. With A14 and before they are not listed.
I just recently purchased this ultrabook and I have noticed that the sleep and shutdown functions are not operating as expected. Restart works just fine.
Description of Problem: When attempting to put computer to sleep, the screen goes black, but the system remains on (lights on keyboard on, fan still running). I am unable to recover from this state unless I do a hard power off (holding down power button) or wait 5 minutes, at which point the computer simply shuts off. This sort of... defeats the purpose of "sleep." Haha.Same thing occurs when I shutdown the notebook - screen goes blank, lights and fan stay on, and unless I power off by force, laptop stays in vegetative state for five minutes and then shuts down on its own.In both cases, I am unable to recover from the black screen. No response from the computer, regardless of key combo (Ctrl + Alt + Delete, etc.)
Steps Taken to Attempt Solving: The laptop came with BIOS version Insyde F.09, so I updated the BIOS version to F.13. Didn't fix the problemI went into the BIOS and reset everything to the default settings. Still hasn't solved the problem.I found another thread which the user had the exact same problem as me, but on a different model notebook. I tried using their solution to roll back the BIOS. However, it still didn't fix the problem. [URL] .....
My E6400 Atg has been shutting down on me at least once a day. I don't do any graphics, but I usually have a large text file open with about 6 pictures in it and I stream pandora constantly.
Usually it is when I have a pop up accessing a remote database. It hangs up then poof. Screen goes black. When I hit power it starts to open, but then hard shuts down. When I feel the vent fan it is hot. Not super hot, but hotter than I think it should be.
I have the system set for high power usage with the cpu fan set to active cooling. I have the processor set to minumum processor speed 50% max 100%.
I have 4 gb ram, T9900 processor and a SSD hardrive.
It was doing this last year, but only when I had it on a soft surface that restricted airflow. Even then it was just slowing down drastically and would resolve itself once I took off my lap or what ever soft surface it was on.
My work gave me a new Latitude E6400. They replaced Vista with XP so I don't know if that is a possible cause, but whenever I try to put the computer to sleep (whether stand by or even hybernate), it freezes. You can see that it is preparing to stand by, locks up, never powers down, and can't get out of it. I have to hold the power button down and force a shut down.
I've been over the power management options, updated and reviewed the Bios, but am not sure where to go next. Is it a driver issue? I would hate to have to try and replace/update each and every one.
My XPS 12 Duo touch screen stopped working one day.
My Device Manager shows that the I2C HID Device is not working (With a status of: This device cannot start. (Code 10) STATUS_DEVICE_POWER_FAILURE
I'm not sure why as nothing changed... that I know of.
I have uninstalled and reinstalled the drivers, I have made sure all drivers are up dated (as on dell.com), and eventually I even formatted the HDD thinking some update must have caused this.
Unfortunately I have had no luck.
Just to add, Dell replaced my screen (due to ghost images) about a month ago - I'm thinking this could be the cause.
I have a Dell Studio XPS 13. Laptop is about 3-4 years old and everything was fine until yesterday. I was working on my laptop and suddenly my screen went white and the laptop shutdown after a few seconds (3-4) and it smelled like something burned down. I tried to power it on after few minutes and it went on, the hdd signal lamp was blinking but when the display should show the dell logo the computer shut's itself down.
Using Windows 7 on an Inspiron N5110. Get a black screen when system loads indicating a previous incorrect shutdown, with the options to load Safe or Normal. But the system will not accept any of these options, as a matter of act, the system will not accept anything.
The latest Microsoft update package downloaded 8/31 left me with an unusable laptop. The screen goes blank after entering the sign-in code. The sign-in code has been verified with an alternate computer and is verified as good. How can I get past this point and have windows 8 show up??
my new studio 1737 got the blue screen any help? the laptop is a week old and just been sitting on a desk power is plugged in and only using it for basic use
I am having HP Pavilion DV6 6140Tx . Installed Windows 8 Enterprise Edition and updated drivers using drivers for Windows 7 64x from HP site
The problem is that, when i shutdown my laptop, it doesnt shutsdown, it turns off the screen, but not the processor, fan, touchpad, the light and fan movement is ON and it never shuts down. Then I have forcibly press n hold the Power button to shut it down !
It also has a delayed Startup issue! But Restart function just works fine..!
I don't graphics drivers installed on the system - its AMD ATI RADEON 6700M HD - no compatible drivers available !
I'm running a NVIDIA GeForce Go 7900 GS in my E1705 and I've been having some problems with the nasty BSOD.
This is the error message I get:
*** Hardware Malfunction Call your hardware vendor for support NMI: Parity Check / Memory Parity Error *** The system has halted
It only seems to happen when I'm playing WoW... and its getting really annoying. I had thought it was an overheating problem before, but I've been able to keep my GPU temp under control pretty well lately.
My wife picked up a Dell 1537 and has been experiencing blue screen issues. It only happens when the computer is turned on or restarted.
I have checked the event viewer and there is nothing that looks suspicious or outside the norm. I made sure that drivers were updated. I tried running Memtest86 but it closes and starts to load Windows after running for 10 seconds
I was wondering if anybody could help me. I have a m1530 and my LCD has this blue lines going down the screen majority of the time. However if I angle the LCD just right it goes back to normal.
It appears to be some kind of connection problem because (again) it does go back to normal after moving around the screen to that exact angle. Anybody have any suggestions? I have added comparison pics to this thread.
Please excuse the poor quality pics...i dunno why my camera did that. I just wanted to ask here first to see if I can open up the laptop and fix it bc I'd have to downgrade back to Vista before sending the laptop to Dell.
