HP Spectre13-3010dx Lockups :: Sleep And Shutdown Functions Are Not Operating As Expected

May 10, 2013

I just recently purchased this ultrabook and I have noticed that the sleep and shutdown functions are not operating as expected. Restart works just fine.
 
Description of Problem: When attempting to put computer to sleep, the screen goes black, but the system remains on (lights on keyboard on, fan still running). I am unable to recover from this state unless I do a hard power off (holding down power button) or wait 5 minutes, at which point the computer simply shuts off. This sort of... defeats the purpose of "sleep." Haha.Same thing occurs when I shutdown the notebook - screen goes blank, lights and fan stay on, and unless I power off by force, laptop stays in vegetative state for five minutes and then shuts down on its own.In both cases, I am unable to recover from the black screen. No response from the computer, regardless of key combo (Ctrl + Alt + Delete, etc.) 
 
Steps Taken to Attempt Solving: The laptop came with BIOS version Insyde F.09, so I updated the BIOS version to F.13. Didn't fix the problemI went into the BIOS and reset everything to the default settings. Still hasn't solved the problem.I found another thread which the user had the exact same problem as me, but on a different model notebook. I tried using their solution to roll back the BIOS. However, it still didn't fix the problem. [URL] .....

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