HP Envy 15t-j100 Lockups :: Laptop Shuts Down While In Sleep Mode?
Jul 8, 2014
I have recently purchased an HP ENVY 15t-j100 Quad Edition CTO Notebook Windows 7 Professional (PC Product #: E1P05AV). I'll usually close the lid to put it into sleep mode when I have to do something else. But when I open it back up, it has the "Start windows normally or safe mode" sreen. I've noticed that this only happens after a certain amount of time of being in sleep mode. If I wake it up prior to that, it works just fine. I hope that this can be resolved since this is a brand new laptop.
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Jan 12, 2015
I have a one year old HP Envy M6 and it has just recently began acting up. It will not come out of sleep mode when I jiggle the mouse or press keys on the keyboard. Also, instead of going in to sleep mode, it seems to switch to hibernate. Sometimes I can press the power key lightly and it seems to do a shorter startup (my browser will ask if I want to "restore" the previous session, the documents are saved in a temp file, but still the HP logo appears as it is booting up). Other times the power light is already on, but it won't wake up at all and so I have to do a hard reboot by pressing the power button until it shuts itself off and restarts.
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Dec 28, 2014
My laptop has been messed up ever since I updated it.It all started when I got a notification to update to windows 8.1. It was all good until the next day when I started it up and it would not pick up any Internet connection even though I knew my router was working as I could get an Internet connection on my mobile. I went to the network and sharing center and it said there that it was disabled so I right clicked on it to enable it. After I clicked it, my laptop went to a blue screen and came up with the following message something like this: we've encountered a problem, we're gathering some error info and we will restart your device.
So, it restarted and I tried to re enable the network again and the same thing happened. After about 5 tries the restart thing kept happening. I didn't know what to do so I thought to just restore the laptop. I did that and now it's just in this continuous blue screen restart loop. I can't even get to the log in Window, it just keeps going to the blue Window and then restarting.This is a new laptop, not even 6 months old and it was fine until I was told to update. I'm thinking of just taking it into the repair Centre as I have warranty and I feel as if I can't fix this problem myself as I can't even get into my actual desktop.
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Mar 5, 2014
This has been happening for a few months. Doesn't do it every time. Now out of waranty.
Closing the lid or sleep mode via Win 7 shut down works. But later and sometimes immediately, when I lift the lid I have to power up and boot. Found on the forum that there is a Intel bios option? Haven't checked that yet. But; this is an AMD unit.
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Oct 29, 2014
The fan, and I guess the system, does not turn off when going into sleep mode after the set 10 min of no activity but will if I go to sleep mode manually. I have already had to have a replacement fan after a year which I am sure was due to this issue.
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Oct 14, 2014
when i hook up my second monitor useing the hdmi port and switch the monitor mode to extend the audio stops working. The volume mixer still shows audio movement but will not output the audio.
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Dec 31, 2010
My 2 month old HP ENVY 17 (1050ea) constantly overheats and shuts down. It is sitting on a wooden table with nothing blocking the airflow.
It has just been back to HP for repair, they replaced the Heatsink and fan and updated the BIOS (thou the bios appears to have no updates that affect the operating temperature). The machine will suddenly switch off and then on re-boot the bios displays the message 'System Temperature (90D)'.
On return from repair it seemed to be a little better, its system temperature was now peaking at about 77C rather than the mid 80s that it would peak at before repair. The first shutdown occured after about 20 minutes (running a simulation). After this it could be made to shut down after just a few minutes running prime95, then just web browsing will shut it down once it has been hot.
One of the service engineers suggested that I am expecting too much of the machine to run for any period at maximum power. It was also suggested that I need to purchase some sort of external cooling system to try and keep it working. So is there a way to manually underclock the processor ( and maybe GPU?) to keep it running?
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Oct 6, 2013
I have a problem with my HP Pavilion dv6-7006ed Entertainment Notebook, when i play a game or watching some videos, sometimes it will get into a sleepmode, the screen doesn't turn instant black just like you see when it's going into sleep mode. After that i can't do anything, but the laptop is just running.
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Aug 9, 2014
So recently my laptop started randomly shutting off while I was gaming, I assumed it was the graphics card so I tried to use the intel hd graphics and disable the amd hd graphics to see if that would solve the issue, however it still happened. One thing I noticed is that now when I disable that graphics card the resolution is odd and the letters won't be as clear, I'm guessing this means it may be a motherboard issue.I moved on to thinking it was overheating due a fan problem, I bought a new thermal module for it and the same thing still happens.
I did the reset procedure (removed the battery and ac, pressed the power button for 60secs) and it still happened. I tried with a new battery and charger, same still happens.Lately it doesn't happen just while gaming, it will randomly shut down and once it does, sometimes it will shut down again and again before it even boots up, after a while it may boot up or may shut down again.It's really random and I cannot find a pattern....
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Nov 22, 2012
I am having HP Pavilion DV6 6140Tx . Installed Windows 8 Enterprise Edition and updated drivers using drivers for Windows 7 64x from HP site
The problem is that, when i shutdown my laptop, it doesnt shutsdown, it turns off the screen, but not the processor, fan, touchpad, the light and fan movement is ON and it never shuts down. Then I have forcibly press n hold the Power button to shut it down !
It also has a delayed Startup issue! But Restart function just works fine..!
I don't graphics drivers installed on the system - its AMD ATI RADEON 6700M HD - no compatible drivers available !
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Nov 18, 2009
I am getting a new hp laptop dv7t and in the past I have pretty much always kept my laptop in sleep mode when it was not in use. If I was going to not use it for a couple of days then I would turn it off. It is always plugged in since it is pretty much a desktop laptop.
What is the best practice for a always plugged in laptop?
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Nov 10, 2014
I have just bought the above laptop and gone through the setup. I've only input 2 passwords, both of which I've written down and it appeared to have set up okay. Unfortunately, the laptop lid got shut down and it won't accept either of the passwords I've written down.
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Oct 21, 2014
My laptop is stuck on start up mode and does Nothing what can i do tofix it?
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Jan 6, 2015
I put my laptop on sleep by closing the lid but after some time when I open the lid it doesn't show any display. I tried to on the laptop by pressing power button but it doesn't responding. I bought it around 4 months ago.
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Jun 12, 2013
I have a HP ProBook 4530s, using Windows 7 64-bit OS, Intel Core i3-2310M CPU (2.10 GHz).My laptop is about 21 months old and I am facing some problems when puting my laptop into hibernate mode. Everything was fine for a long time - that is, when I put it in the hibernate mode it turned off and when I pressed the power on button it resumed. However, that isn't the case any longer.Now when I put it in the hibernate mode, it (usually) goes hibernating and after few seconds it turns back on (all by itself!). Sometimes it hibernates for 10 or 20 minutes (or even more) and then again, it turns back on all by itself!This problem just started occuring, I didn't install or update or do anything.
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Oct 5, 2014
I've read other forums on similar issues, but I can't seem to find one that matches mine exactly.
System: Y410p with
1tb hdd
24gb ssd
intel i7-4700
8gb ram
64x windows 8.1 (came installed)
Problem:
When I put the computer into sleep mode, it goes into sleep mode without issue. It has stayed in sleep mode for a maximum of 8 hours, but usually before it hits this long the system will turn on. It seems to run random processes and overclock the processor as the computer gets very hot. It will do this until the battery dies, or if plugged in, indefinitely.
While it is doing this I have opened the lid, pressed every key, including power, with no response. Once, and only once, upon pressing the space bar, it had actually come to the unlock screen as though it truly was in sleep (except it was still overheating and on). Otherwise my only option is hard shut down.
I've just gone around it for a while now by shutting down every time and not using sleep. But today I had put it in sleep, and placed it in my backpack where it nearly cooked itself to death.I have tried:
-I have checked the wake_armed, which currently display NONE
-I have checked last_wake
-I have fiddled with hybrid shutdown.
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Dec 17, 2014
I have a acer aspire 7750 G with windows 8.1
When I take the laptop out of a sleep mode it goes immediately back into sleep mode. I do get the screen to enter my password but it's only there for like 2 seconds.
The second time I take it out, it works fine. Just a bit annoying that I have to do it twice pretty much 95 % of the time.
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Dec 17, 2014
The laptop has been working okay until today just get a black screen after logging in. I can hit Ctrl alt del but nothing happens
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Oct 2, 2014
I have an HP ENVY 15t-j100 Quad Edition running Windows 7. Its card reader is not working. When I insert an SD card, I get a message that the device is not installed properly. Windows prompts me to update the driver, so I have let it, but it cannot find the driver. In the Device Manager, with the SD card inserted, it shows under "Other devices" a "Disk drive" with a yellow "!" symbol. The device status reads:
"The drivers for this device are not installed. (Code 28)
To find a driver for this device, click Update Driver."
I have tried to update the driver from there, but again no driver is reported to be found.
By the way, the Device Manager says that the Realtek PCIE CardReader is working properly. I have updated its driver using sp66065.exe, but there is no difference. The card reader is still not reading, nor is there a drive letter showing up for the inserted card.
If I disable the Realtek PCIE CardReader, then the "Other devices," "Disk drive" in the Device Manager goes away. But the card reader is not functioning all the same. If I enable the card reader, the same error returns with a yellow '!" under the "Other devices," "Disk drive" in the Device Manager,
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Aug 4, 2014
Just bought a new HP ENVY m6 Notebook PC. CyberLink YouCam 5 cam pre-installed. I can open the software and it appears to run fine but when I try to access the settings the computer freezes and locks up. I end up having to hold down the power button to force a shutdown.
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Sep 27, 2014
i bought a new hp envy 15t-j100 (window's 8 64bit ). during installation of some program i installed another windows start menu (i thought it is windown 7 start menu for windows 8) but i discovered after that it is a windows 8 start menu for windows 7. this caused my computer to stop showing anything after starting up. i restarted it many times but nothing is showing on the screen except the mouse cursor .i don't have any backup recovery for my computer.
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Apr 21, 2014
My hp envy can't detect the external monitor. I tried to re - install the graphic drivers (hd 4600 / Geforce 740m)...
It used to work and all of a sudden it stopped. My only assumption is that the HDMI output itself is not functioning.
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Dec 4, 2014
Windows 8.1 Pro does not recognize Touchsmart. This work like a mouse when I click on the display. In properties of system, says that won't have a pen and touch.
»HP ENVY 15t-j100 Quad Edition CTO Notebook PC (ENERGY STAR) Product Number: F5G56AAR
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May 29, 2012
I have a new HP ENVY TouchSmart 17T-J100. I do not see a num lock on or off indicator light. Prior computer keyboards have had such an indicator light. Is there one, or are we to figure out if num lock feature is on or off by trial and error?
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Feb 14, 2013
I have a Inspiron 14R for about a year and half now. This computer has done this since day one for some reason:
When I put the 14R in SLEEP mode, the computer remains in sleep mode for about 2-3 hours, then the computer shuts itself off, or goes into hibernation mode on it's own. The computer has Windows 7 Premiuim.
I have the power saving modes all set too SLEEP, and none in hibernation in any of the selections. I cannot for the life of me why this computer does this. I have a Lenovo I bought about a year later using Windows 7 Premium with all the same settings in the POWER section, and while in sleep mode, it STAYS in SLEEP mode, no matter the length of time in that mode. Any setting I need to turn off, and where to find it?
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Jul 13, 2014
I have a envy 17 laptop with Windows 8.1 and I was trying to change the display settings after applying one the mouse and all the icons on the desktop disappeared I tried accessing task manager but the screen just switched to a light blue color with no error message. Ive tried restarting it but that hasn't done anything, what to do?
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Dec 9, 2011
why every day, all my sound arbitrarily go to just a series of just pops and clicks??????????
ENVY 17t-j100 Quad Edition CTO Notebook PC
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Aug 17, 2014
I have a HP ENVY 17t-j100 Leap Motion QE CTO Notebook PC (ENERGY STAR) with optimus technology.Can I disconnect the optimus technology and only use the NVIDIA card?
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Jul 21, 2014
yesterday I had a problem with my HP Envy 15t-j100 suddenly it became deadly slow!! a similar behavior after I reinstall windows 8.1 and in that time installing the Intel Management Engine Interface (MEI) Driver located in the drivers list for my laptop [URL].
Yesterday I reinstalled the driver again and that solve the problem, I was wondering is there is an update for this driver anywhere? I tried with HP Support Assistant and with Intel Driver Utility [URL]no luck so far.
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Feb 23, 2009
I know this might have been mentioned b4 but I really donno how to search in a long Z official thread...
When I turn my Z into sleep, it seems so easy to be back on again if I put it into my cases.
Everything looks fine if I just put it on the desk but it's always back ON when I take it from my suitcase
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