HP Envy 17 1050ea Lockups :: Overheats And Shuts Down
Dec 31, 2010
My 2 month old HP ENVY 17 (1050ea) constantly overheats and shuts down. It is sitting on a wooden table with nothing blocking the airflow.
It has just been back to HP for repair, they replaced the Heatsink and fan and updated the BIOS (thou the bios appears to have no updates that affect the operating temperature). The machine will suddenly switch off and then on re-boot the bios displays the message 'System Temperature (90D)'.
On return from repair it seemed to be a little better, its system temperature was now peaking at about 77C rather than the mid 80s that it would peak at before repair. The first shutdown occured after about 20 minutes (running a simulation). After this it could be made to shut down after just a few minutes running prime95, then just web browsing will shut it down once it has been hot.
One of the service engineers suggested that I am expecting too much of the machine to run for any period at maximum power. It was also suggested that I need to purchase some sort of external cooling system to try and keep it working. So is there a way to manually underclock the processor ( and maybe GPU?) to keep it running?
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Jul 8, 2014
I have recently purchased an HP ENVY 15t-j100 Quad Edition CTO Notebook Windows 7 Professional (PC Product #: E1P05AV). I'll usually close the lid to put it into sleep mode when I have to do something else. But when I open it back up, it has the "Start windows normally or safe mode" sreen. I've noticed that this only happens after a certain amount of time of being in sleep mode. If I wake it up prior to that, it works just fine. I hope that this can be resolved since this is a brand new laptop.
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Jul 6, 2014
Over the past year I have had my laptop computer, a Pavilion g7 Windows 8, and it has been fine for about 5 months, but after that it started to overheat at times and give me the link [URL] ...... After that it has become more frequent and it shuts off 2-5 times a day. Depending on how long it has been used.
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Jun 23, 2014
I've bought a Lenovo G575 three years ago, my warranty isn't active anymore. The fan in my laptop stopped working yesterday, and now when I do something that is CPU intensive, the Laptop shuts down because of the overheat.
Is there a way to buy a new fan? Should I open the laptop and take a look at the fan, to see if it can be fixed without changing the fan.
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Aug 9, 2014
So recently my laptop started randomly shutting off while I was gaming, I assumed it was the graphics card so I tried to use the intel hd graphics and disable the amd hd graphics to see if that would solve the issue, however it still happened. One thing I noticed is that now when I disable that graphics card the resolution is odd and the letters won't be as clear, I'm guessing this means it may be a motherboard issue.I moved on to thinking it was overheating due a fan problem, I bought a new thermal module for it and the same thing still happens.
I did the reset procedure (removed the battery and ac, pressed the power button for 60secs) and it still happened. I tried with a new battery and charger, same still happens.Lately it doesn't happen just while gaming, it will randomly shut down and once it does, sometimes it will shut down again and again before it even boots up, after a while it may boot up or may shut down again.It's really random and I cannot find a pattern....
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Nov 22, 2012
I am having HP Pavilion DV6 6140Tx . Installed Windows 8 Enterprise Edition and updated drivers using drivers for Windows 7 64x from HP site
The problem is that, when i shutdown my laptop, it doesnt shutsdown, it turns off the screen, but not the processor, fan, touchpad, the light and fan movement is ON and it never shuts down. Then I have forcibly press n hold the Power button to shut it down !
It also has a delayed Startup issue! But Restart function just works fine..!
I don't graphics drivers installed on the system - its AMD ATI RADEON 6700M HD - no compatible drivers available !
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Jul 18, 2009
I've been having this really weird problem with my charging my laptop lately. I can't pin down the problem, whether it's the battery, the Jack or the AC adapter.
Basically, when I charge my laptop it will stop charging at random. But then If I plug the AC adapter into a different power outlet (or wall socket) it will start charging again! But then once again after a short (or sometimes long) period of time it will stop charging. Then, stranger again, if I switch back to the original power outlet I was using it will start charging again.
This problem is just repeating itself and sometimes I have to search for a socket until it starts charging again. It has me pretty frustrated at the moment because the laptop is new since Nov. 2008 so it's not even a year old yet.
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Aug 16, 2014
HP ENVY DV6 NOTEBOOK PC
Product number: C2L31UA#ABA
WINDOWS 8, 64 BIT
My problem is that my audio shuts off after a few minutes, then if I want it back I have to restart the PC and it appears fine, but imagine having to restart your computer after initially powering up EVERY time you want to use the PC. The Support assistant says my drivers are up to date which may be the problem due to the fact that I did not have this issue until recently which tells me that one of the automatic updates caused this problem.
Additionally, a problem that was never fixed was that my internet inexplicably drops for no apparent reason. Sporadic problem and has nothing to do with my connection as it as occurred in multiple physical locations. Opening up Internet explorer and clicking "fix connection" works after a few minutes, but this is only a bandaid solution.
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Jan 17, 2013
My HP envy dv7 laptop stopped and it won't start again. It happened while I was watching some cartoons on youtube. I tried to do a hard reset but it didn't work.
The laptop was running on AC at that moment.
It didn't show any errors which could predict an defect. The only thing that was a little strange was that it requested permission to update java everyday, sometimes even 2 times per day. And especially when I was watching movies fullscreen offline or online. But I thought that Oracle is doing a lot of updates.
Does it have a fuse which can be checked?
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Jan 12, 2015
I have a one year old HP Envy M6 and it has just recently began acting up. It will not come out of sleep mode when I jiggle the mouse or press keys on the keyboard. Also, instead of going in to sleep mode, it seems to switch to hibernate. Sometimes I can press the power key lightly and it seems to do a shorter startup (my browser will ask if I want to "restore" the previous session, the documents are saved in a temp file, but still the HP logo appears as it is booting up). Other times the power light is already on, but it won't wake up at all and so I have to do a hard reboot by pressing the power button until it shuts itself off and restarts.
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Dec 23, 2014
I have had my ENVY 6-1040ca for the past 2 year now, and suddenly my laptop started to overheat. After I started getting an error on my laptop every time I started my laptop I got System Fan (90b) error message on start-up.
First I thought it was dust that was clogging the fan so I cleaned it with the air compressed can. I tired that and still did not work. So I got curious and opened my laptop to see why the fan was not working. It turned out that the fan would start then stop start and keep doing that. Even when running a game (or any other high performance application) it would still do that.
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Feb 17, 2010
Got a new Envy 15t and spent a couple of hours with it and then left town and had a big project and when I came back 3 weeks later and powered up, the password I always use didn't work.
If I had used a new/different password when I set this up, I would have written it down and I can't find anything in the file that would suggest I didn't use my normal PC password.
Is it possible that I never reset the password? If so, is there a standard password that the laptop is shipped with?
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May 28, 2014
I just get to a screen showing the HP logo...the computer tries to self diagnose but never gets anywhere. Just stays locked. I've had this computer for almost a year with zero issue. Suddenly this.
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Feb 20, 2014
I have an HP ENVY TOUCHSMART 17-J043CL NOTEBOOK PC. Product number: E9G82UA#ABA. Operating System: Windows 8 64-bit, x64 based processor.
I was doing some work on my laptop this morning and I was in the middle of working on something. Somehow the screen went blank. I tried to turn it on and it wouldn't let me. I tried holding the on button for 30 seconds, it still won't turn on. This laptop is not that old.
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Mar 5, 2013
I have a envy dv6 serial 2ce2502rs6 product b6b49av. It starts up with hp logo and goes to black screen. I tried repair before and it didn't work. I tried the hard restart and it came on and I selected repair and it didn't work again so I selected turn off and now it goes to black screen.
Once unit is powered on keep tapping the F2 key run the diagnostics test . It saysProcessor check passed. Memory quick check passed. Hard drive smart check passed. Hard drive short DST check FAILED.Failure ID OU7ATA-6B877E-QFPK1A-60U503Product iD b6b49avHard drive 1
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Feb 12, 2013
I have a 2012 envy 15 with Win8.1 Update 1 and a few days ago, i noticed that there was a newer version of my graphics card so I decided to update it.
After the installation, the computer screen became black and I only was able to see the mouse pointer, So i waited for almost half hour and then decided to turn of my computer. I restarted it and it kept seeing a black screen (the windows logo appeared during the boot).
As I couldn't do anything with my computer, I decided to Refresh it in hope that it will return to a good state. During the refreshing the pc restarted but the power light started blinking , like the computer was at Sleep, and when the refresh finished, the screen was good, but the light kept blinking.
I tryed to shutdow the computer but when i turn it on again I didnt ear the Cd rom making the usual noise and the lights where blinking.
So i decided to maybe put it in sleep, but when i tried it, the computer screen when black for a few seconds and the pc went wake immediately, and when i try to put it to sleep again, the Sleep option was gone.
Then I thought that something went wrong with the refresh , so i clean install windows from a bootale usb drive since the CD wasn't working..
But that didn't work either, and to make things worst all my computer fans stopped working. So now I end up with a pc with a clean win8 install, the power lights keep blinking (both power button and the side light), no ability the sleep the computer, no cd drive and no fans..
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Dec 12, 2013
I've had a HP Envy 15 touchsmart laptop (Windows 8 originally, windows 8.1 now) for about 2 months now and haven't had any problems, till a few hours ago i attempted to update the bios of my laptop using the hp support assistant. After the restart, the pc would no longer start up and took me to a blue screen with the error message SYSTEM_THREAD_EXCEPTION_NOT_HANDLED. Everything I have done so far short of a refresh or reset has not worked and if i could I would like to avoid both as I do not have the bandwith to go download windows 8.1 again.
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Oct 19, 2014
I just bought a HP envy x2 but I'm stuck on the power on password screen. The error code is 68419712.
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Dec 17, 2014
The laptop has been working okay until today just get a black screen after logging in. I can hit Ctrl alt del but nothing happens
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Oct 18, 2014
flashing screen on a Envy m6-1125dx? After log in it starts to flash between a blue screen and the desktop. It's impossible to perform any task. This problem started after an automatic upgrade from windows 8 to 8.1. I am able to launch the task manager, but there is no response to any command.
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Dec 6, 2014
My computer won't boot an I have the error stated in the title. Also where is the installation disk I can use to fix my computer, do you get them with the pc.
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Aug 4, 2014
Just bought a new HP ENVY m6 Notebook PC. CyberLink YouCam 5 cam pre-installed. I can open the software and it appears to run fine but when I try to access the settings the computer freezes and locks up. I end up having to hold down the power button to force a shutdown.
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Nov 24, 2014
I try to boot my pc but get the error code 0xc000021a, then it restarts and says preparing automatic repair, then the same BSOD error pops up and the cycle continues. I've tried just about every 'fix' I could find on the internet. I purchased this computer with windows 8 pre-installed, I do not have a windows 8 repair DVD.
Upon further research I've been lead to believe it has something to do with winlogon.exe or csrss.exe, which makes sense, seeing as I cannot even log on to my computer. Other forums suggest it could be caused by 3rd party software.
As far as I can see, all I can do is access the BIOS. I have no files that can't be easily replaced so even if I could somehow factory reset it that would be great, though I'm not sure if that will fix anything or is even possible in my current position.
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Dec 4, 2014
I have a HP Windows 8.1 laptop that now started to freeze at start up. It freezes when it gets to the waiting screen and i don't know what I should do... I have important files I can't afford to loose.
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Jul 13, 2014
I have a envy 17 laptop with Windows 8.1 and I was trying to change the display settings after applying one the mouse and all the icons on the desktop disappeared I tried accessing task manager but the screen just switched to a light blue color with no error message. Ive tried restarting it but that hasn't done anything, what to do?
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Jun 10, 2014
On my HP Envy M4-1015dx laptop, I was editing a large image file in Photoshop, likely using a large amount of the scratch disk. In the background I had another Adobe program running though I had not engaged the application in the couple hours prior. Google Chrome web browser was also open in the background, with admittedly a lot of tabs open. So, the load on the computer/processor? was definitely heavy.
At this point, the battery died and the computer subsequently shut down. I plugged in a power source shortly after, and pressed the power button to turn the laptop on. The laptop booted and went to the welcome screen, I entered my password and the laptop got stuck on the "Welcome" screen that loads prior to opening to the desktop.
I pressed the power button to turn off the laptop and again to turn it on. At this point everything loaded extremely slowly. The screen where I enter the password moved extremely slow, taking at least 5 - 10 minutes to accept my keypresses and start loading the desktop.
Using any other application did not work, they became unresponsive. Attempting a system restore took over 30 minutes just to set a restore point and "prepare" the computer for a system restore. I was never able to complete a restore, I got an error during the preparation process.
It seems like the processor is just overloaded with even the smallest tasks now.
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Sep 17, 2014
My envy 15 1060ea notebook recently turned itself off when i was 1-0 up against Real Madrid on Football Manager with Hearts (true!) and will not power back up.
I performed a hard reset, now when I press the power button the charging light next to the AC power input blinks 3 times (which according to HP customer support webpages indicates a problem with the RAM)...
SO...I opened her up and replaced both RAM modules with brand new ones, done another hard reset and IM STILL GETTING 3 BLINKING LIGHTS and no start u.
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Aug 26, 2014
I got automatic Windows up date last night. After the updates, I can't do anything except turn on the computer, see the HP page, the green log in with password page, then all goes dark blue and freezes. It will not even rcognize the keyboard to back out. It is an HP Envy 20 all in one desktop. I have removed the back, all looks good, everything is secured and in place.
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Jan 25, 2009
any one else have extreme heating issues with there laptop? my graphics card alone is value is at 95 Celsius, is that normal?
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Jan 10, 2009
I'd updated my BIOS from A9 to A12 and the temperatures of my 1530 are shooting thru the roof. I'd left my laptop idle for an hour with a download in progress. when I came back, the laptop had shut down and upon restart the system the CPU temps touched 80 . The fans weren't even turning on.This wasn't a one off case, it had happened before. I've since reverted back to A09 and things are back to normal.
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