HP Envy 15 Lockups :: Touchsmart Won't Start After BIOS Update
Dec 12, 2013
I've had a HP Envy 15 touchsmart laptop (Windows 8 originally, windows 8.1 now) for about 2 months now and haven't had any problems, till a few hours ago i attempted to update the bios of my laptop using the hp support assistant. After the restart, the pc would no longer start up and took me to a blue screen with the error message SYSTEM_THREAD_EXCEPTION_NOT_HANDLED. Everything I have done so far short of a refresh or reset has not worked and if i could I would like to avoid both as I do not have the bandwith to go download windows 8.1 again.
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Jul 14, 2014
im running a HP ENVY TouchSmart 15-j050ex Notebook PC, i recently updated my drivers after which my HP support assistant stops responding right after opening it.
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Jun 14, 2013
I have a HP Envy TouchSmart 15t-j000 and I want to enter bios. When I restart the computer just the HP logo appears. I've tried to press ESC, F1 - F12, insert, delete, home, end... Nothing works. Do you know how I can do this?
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Jan 17, 2013
My HP envy dv7 laptop stopped and it won't start again. It happened while I was watching some cartoons on youtube. I tried to do a hard reset but it didn't work.
The laptop was running on AC at that moment.
It didn't show any errors which could predict an defect. The only thing that was a little strange was that it requested permission to update java everyday, sometimes even 2 times per day. And especially when I was watching movies fullscreen offline or online. But I thought that Oracle is doing a lot of updates.
Does it have a fuse which can be checked?
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May 28, 2014
I just get to a screen showing the HP logo...the computer tries to self diagnose but never gets anywhere. Just stays locked. I've had this computer for almost a year with zero issue. Suddenly this.
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Dec 4, 2014
I have a HP Windows 8.1 laptop that now started to freeze at start up. It freezes when it gets to the waiting screen and i don't know what I should do... I have important files I can't afford to loose.
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Aug 26, 2014
I got automatic Windows up date last night. After the updates, I can't do anything except turn on the computer, see the HP page, the green log in with password page, then all goes dark blue and freezes. It will not even rcognize the keyboard to back out. It is an HP Envy 20 all in one desktop. I have removed the back, all looks good, everything is secured and in place.
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Jun 6, 2009
I have problem with dv9700t and bios F.59A. After upgrade bios from F.58 to F.59A and reboot, notebook won't start - there is only beep: first beep is long and other two are short. For me this sound show that is problem with graphic card. But from years notebook work fine and i don't use it to play games (only for office work).
So what can i do to run again my notebook?
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Jan 6, 2010
How can I recover from a failed bios update? Is there a way to return the computer to the previous bios configuration?
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Dec 12, 2011
Yesterday i upgraded my laptop (Touchsmart tm2 2001) to windows 8.1 and had the same problem that some people here : the upgrade was fine, but at the end it could not reboot (blank screen with blue Windows, loading, loading, and restarting again, and again ...)
I succeeded to reboot with the no error mode, and solved the problem : i desctivated the intel graphics driver (i could not update anything in no error mode) it was ok, i could reboot, and reboot again.
Then i decided to let windows update do the rest... and it did pretty well... till the last reboot...
From this moment, the computer does not even launch the Windows first window... I see the boot 'Press Esc...' and it switches straight on a black screen with the cursor waiting, at the left top corner of the screen... no HD activity, nothing...
May i change a file or something with an other pc accessing to the HD, to solve this problem or do i have to reinstall windows ?
NB : the Esc then F11 - Restore procedure does the same thing...
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Apr 6, 2014
Does the HP Envy 15t Touchsmart support the Apt-x blutooth codec?
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Nov 27, 2014
I just killed my favorite laptop Envy4-1130us. I decided to update BIOS from v.13 to v.25 During update process, OS (Win8.1) hangt up. No errors was shown. After few hours laptop restarted, and now it's not works. Power led is on, system fan works on full load, but screen is black and system is not responding (OS doesn't start and power button not responding). Is an this laptop BIOS recovery console?
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Jan 25, 2014
I wanted to downgrade my new HP ENVY 15 TouchSmart 15-j023ea to Windows 7 because it's more familiar/usual to me, but unforunately I've noticed that my laptop does not appear in HP's driver list
Also, recent Envy 15 TouchSmart models do not have windows 7 drivers (At least this is what I've seen)
My laptop came with Windows 8 Installed. I installed my windows 7 on this machine and realised I have NO drivers for it... That's the reason I came back to windows 8 right now, and try to find a solution.
I really want to downgrade to windows 7 x64. Are there any drivers for this OS?
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Apr 21, 2014
My hp envy can't detect the external monitor. I tried to re - install the graphic drivers (hd 4600 / Geforce 740m)...
It used to work and all of a sudden it stopped. My only assumption is that the HDMI output itself is not functioning.
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Dec 4, 2014
Windows 8.1 Pro does not recognize Touchsmart. This work like a mouse when I click on the display. In properties of system, says that won't have a pen and touch.
»HP ENVY 15t-j100 Quad Edition CTO Notebook PC (ENERGY STAR) Product Number: F5G56AAR
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Feb 14, 2014
I have a ENVY Touchsmart 15-j070us, and updated to Windows 8.1, 64 bit. Now my webcam is not working.
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Sep 19, 2014
I cannot view the desktop on the display of my Envy 17t quad touchsmart laptop with Windows 8, although others images, such as the screen saver can be seen.
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Jul 18, 2014
I have hp envy 15 j007tu .....
When I download the bios driver from hp oficial site and intall it after completion of installation my pc restart and shows ''boot device not found 0f3 error'' .......
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Jul 7, 2014
I'm having this extremely annoying problem with my HP Pavilion dv6-model1334us. Everytime I try to start up my laptop it always shows the menu screen saying Launch Start Up Repair or Start Windows Normally. I've tried to do a system restore multiple times, but the screen just stops on a blue screen. No it isn't the Blue Screen of Death, but it does attempt to start but fails and stands on the screen until it automatically or manually shuts down.
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Sep 24, 2014
Today, I was prompted by the HP Support Assistant software that a BIOS update was available, so I had the application download and install the update. When the computer came back up, it is stating the a boot device cannot be found.
I have an HP ENVY TouchSmart m7-j010dx Notebook PC running Windows 8.1. Laptop was functioning just fine prior to the update, which means I probably shouldn't have allowed the BIOS update.
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Mar 24, 2013
Pavilion dv6 won't start up - black screen
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Nov 4, 2014
I have a hp pavilion g7, operating with windows 7As of this evening, my laptop is failing to start up and freezes on the 'starting up' page display. After doing several of the recommended options, I ran the start up test which has failed.
The display screen reads-Memory test: passedSmart check: passedShort dst: failedFailure id: GU6E00-63479L-MFPX01-60TP03Product id: A7A44UANBAHard disk 1Start up test: failed
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Jul 17, 2014
i have hp pavilion g4 notebook pc model g4-2308tx i have a problem with fan internal, and if i turn on the laptop i get the notice about error fan (909) so what can i do for solve the problem about the fan internal?
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Sep 30, 2014
I have a HP Pavilion dv6 that won't start up-- black screen and I've tried a hard reset and that didn't work. It does beep If I take the memory out. But the fan, the wireles, mute, and caps lock lights are the only thing that work.
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Dec 18, 2014
My HP G series laptop is unable to start-up as it keeps saying 'Enter Administrator Password or Power On Password'. There is a system disable 58949897.
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Aug 9, 2014
i've frequantly had this problem , when i start my laptop ( hp pavilion 15n021se ) on the lock screen when i'm going to click to enter my password , just after moving mouse cruser i get the blue screen saying that the error is " invalid process attachment attempt "
i searched for this error and most results was meeting my thoughts that the cause for this error is the touch pad driver .
i've installed the latest version of the driver (sp64225) , and it doesn't suitable for my windows so i want a previous version of the driver
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Aug 20, 2014
Last night my laptop was working perfectly and then when I tried to turn the computer on, it loaded and went to the startup screen with the Microsoft logo and from there it got stuck. I tried to hit F11 but no satisfactory result. I've also tried to take the battery out, but that didn't work either. I also tried to Setup my windows bt it also stuck up there. I don't know what to do...I also ran tests on both the Hard Drive and Memory (Esc>> F10>> File>>System Diagnostics>>Memory tese/Hard Disk test). And the result was:Hard Disk Check: "Quick Check: SMART Check: NOT AVAILABLE and Short DST: WARNING" and "Extensive Check: PASSED in everything"Memory Check: PASSED now what should i do?Mine model is HP ProBook 4440s...Currently running on Windows 7.
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Dec 28, 2009
I'm having problems with my laptop (HP Pavilion dv4 1428dx) the last thing I did was put it to sleep, then cameback and tried to wake it up but it would not start up. All the lights are on, but the screen is black and the only thing I hear is the fan moving. The caps lock and num lock keys have a blinking light, not really sure what that means. The power LED is on, the battery LED is on, but the hard drive LED is not on.
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Jul 31, 2014
ive had my computer for years(warranty has expired) and it has worked very fine except it has been always very prone to overheat. A week ago it overheated(again), and after that it hasnt started anymore. I press the power button, i see caps light once or twice(yes indeed, when starting it might show once and then next time twice and so on..). startup goes like this: first there will come normally that screen where reads "press ESC to startup menu", hten screen goes black and it should open windows but it doesnt. Instead it makes an restart and does that all the time. Ive ran all diagnostics and those are just saying passed to everything. I have also tried "hard reset" but that has no effect. Also F11 in startup(system recovery) doesnt work.
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Oct 21, 2014
My laptop is stuck on start up mode and does Nothing what can i do tofix it?
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