HP Envy Dv6 Audio :: Sound Shuts Off After Few Minutes - On Restart It Appears Fine
Aug 16, 2014
HP ENVY DV6 NOTEBOOK PC
Product number: C2L31UA#ABA
WINDOWS 8, 64 BIT
My problem is that my audio shuts off after a few minutes, then if I want it back I have to restart the PC and it appears fine, but imagine having to restart your computer after initially powering up EVERY time you want to use the PC. The Support assistant says my drivers are up to date which may be the problem due to the fact that I did not have this issue until recently which tells me that one of the automatic updates caused this problem.
Additionally, a problem that was never fixed was that my internet inexplicably drops for no apparent reason. Sporadic problem and has nothing to do with my connection as it as occurred in multiple physical locations. Opening up Internet explorer and clicking "fix connection" works after a few minutes, but this is only a bandaid solution.
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Aug 8, 2014
Recently, the sound has become unrepsonsive and the speakers will not play any sound on my laptop unless I restart it every time I use it after it has gone to sleep.
Also, the orange button on the mute button does not light up when the speakers are not working.
Model: 15-n019sa
Product: F1X71EA#ABU
The audio driver is up to date
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May 19, 2014
I have a new L540 that arrived inoperatve - power button did not work. Sent it back to depot, and after 2 weeks received it back with a new system board and 3 other parts replaced. After loading Windows 7 without any problems, the first time I went to reboot I found that it hangs after shutting down - in other words, it appears to be shut down, but backlight is still on and there it sits, until I hold power button for 4 seconds. I can hear (very faintly) 5 short beeps as soon as it is down. If I try it in safe mode, the 5 beeps are at full volume.
If I choose "shutdown," it shuts down fine, and comes back up fine after hitting the power button. No difference whether it is on battery, AC, or AC with no battery installed.
I have done all updates including the BIOS, no difference. I have pulled the CMOS battery to reset BIOS settings to defaults.
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Jan 23, 2009
I recently purchased an Acer Aspire 6930G which came with Vista Home Premium 32bit installed. I have a problem with the Ethernet. When I plug the cable on my device I can connect to the network but after few minutes it appears a blue screen and my pc shuts down.
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Jul 22, 2014
Product: HP ENVY Sleekbook CTO 4t-1000
Model: KD1A99UA#ABA
Operating System: Windows 7
When I restart my computer, my sound works for an hour or two and then suddenly shuts off. It does this with or without headphones. It works again as soon as I restart the computer, but I'd really love not to have to restart my computer every hour just to get the sound to work.
Also- downloading Windows 8 isn't an option as a lot of my work is incompatible with windows 8.
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Jun 14, 2013
I have a HP Envy TouchSmart 15t-j000 and I want to enter bios. When I restart the computer just the HP logo appears. I've tried to press ESC, F1 - F12, insert, delete, home, end... Nothing works. Do you know how I can do this?
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Sep 19, 2014
On hp pavilion dv7-1232nr the sound volume signal that appears on the screen any time the volume is adjusted is not functioning as before ! is there any point or option that is being clicked on or off to disable this signal !
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Jul 23, 2014
I have a HP 15-r011dx Notebook PC with windows 8.1 and when on youtube or CNN videos, the speakers carack and pop. The commercials that CNN play prior to the story are fine as is a DVD or my loaded music. I relly do not want to reinstall. I have had the computer 3 weeks and I am not sure if it has been there from the beginning. I have updated everything from HP including BIOS and have tried a different browser and adjusted volume levels. Windows has done updates.
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Jul 30, 2014
HP Pavillion G6 notebook PC windows 8 ....i have brought this laptop last year but now audio is not working properly, all the time i need to restart laptop in order to play sound...
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Aug 11, 2014
I've been having an annoying problem with my notebook's audio. Quite often, when I turn on my pc, my audio disappears after a couple of minutes. Sometimes there's no sound right from the start. The mute button stops working, because normally there's an orange light when you turn off the pc sound, well that doesn't happen anymore. Windows Media Player can only play such formats as mp4, avi etc with no sound in the background.
However, it can't open mp3 files at all (error message shows up). Videos on websites such as youtube stop playing after a few seconds (although the buffer is still running, and of course there is no sound). So basically, there's no type of audio coming from the speaker (like error sound, message sound, command sounds etc...) I tried connecting headphones and external speakers, but no luck. I updated my audio driver, but it didn't work.
Furthermore, when I launch audio test from Control Panel, an error message shows up which says "Device currently used by another application. Please close all the applications that are using the device, and retry."
My notebook is quite new. It's an "HP Pavilion 15 - e070sl"....
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Oct 31, 2014
My laptop (Dell Inspiron 15 3521 model) was working fine until this week. It suddenly slowed down.
Once I turn it on, it works fine but after 30 mins - 1hr, it begins to slow down. While I type words on my keyboard, it would take a minute or so for them to appear on screen in MS Word. My browser would also slow down in loading. When I try to close programs, they would go "NOT RESPONDING" and when I try to open programs, it would take minutes for them to open up. I also tried plugging in a flash drive and the laptop took 3 minutes to recognize it.
What caused this sudden slow down? Is it because of an update? Or does my computer need repair? I've only used it for 7 months.
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Sep 10, 2014
When I connect my laptop to my tv the sound does no come out the tv, but remains coming out the pc speakers. it is not a cable issue as my other hp laptop works fine. i can't find a setting to change it to hdmi audio output.
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Jul 26, 2014
Discovered no sound yesterday when I used my laptop. Today I tried to resolve the problem thinking it was a simple task, so many hours later I've discovered others suffering the same plight!
Product name: HP ENVY m6 Notebook PC
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Jun 14, 2014
I have an HP Envy dv7-7230us. I recently installed multiple HP updates deemed "critical" by their prompt. After installing and rebooting, I have no sound. If it is a clue, it also disconnected my WiFi.
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Dec 15, 2011
I had sound coming from my speakers yesterday, but today none at all. What is going on HP?
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Aug 7, 2014
Basically, I donwload the new audio driver and there would be sound only on the right speaker. However, when the computer is shut down or reset the speakers will not work.
what else can I do? FYI I am using windows 8-64bit.
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Nov 26, 2014
I use my laptop almost everyday, and it has been fine up until today. I have an HP Envy dv4. I rarely shut it down--I usually just close the lid and leave it like that until I'm ready to use it again. Today, when I opened it and logged in, I went to Youtube. However, no sound will play. I didn't have this problem the last time I used the PC, and can't figure out what's wrong. I don't have any sound with headphones plugged in, and I don't have any sound when I try to use just the PC speakers.
I've already made sure the sound is definitely on--I have muted it and unmuted it several times, raised and lowered the volume by using the f9 and f10 keys, and nothing happens. I've tried playing media that is stored on my PC, and no sound there either. I've also tried using Rosetta Stone, and it won't open because it says it can't find any sound output.
I have restarted the computer several times, scanned for viruses, and scanned for updates. Nothing has worked.
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May 27, 2013
I have a problem with my HP ENVY m6 laptop (Running Windows 8) regarding sound on my headphones. Just as recent as today, when I plugged in my headphones no sound came through. I tried another pair, but got the same result. This laptop is only about 4 and a half months old (Got it in mid-January), and this is a real bummer.
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Jan 1, 2013
I just bought a hp envy m6-1105dx (windows 8) yesterday and as i was setting it up, I realized that the music volume in winamp got loud all of the sudden and they it went down again. It happens with every song. I downloaded the new sound drivers but the problem is still there. I read about this problem in other types of envy laptops but I did not see anything regarding my particular laptop.
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Aug 8, 2014
Over the last two weeks the audio will not play on the computer. I can see the music or vedio engaged but not sound is coming out.
Product name: HP ENVY dv7 Notebook PC
Product number: C2Y65AV
Windows 8 64-bit
Device: IDT High Definition Audio CODEC
Driver: stwrt64.sys
Version: 6.10.6425.0
Device: Intel(R) Display Audio
Driver: IntcDAud.sys
Version: 6.14.0.3097
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Nov 6, 2014
My Windows 8.1 Envy m6 is not playing sound through either the internal or external speakers.
I have tried the following fixes with the following results:
1) run troubleshooter - audio services not running. Unable to start it; error states endpoint is duplicate
2) update drivers - no fix (IDT High Definition Audio CODEC - 6.10.6433.0)
3) Change System Sounds - fails to play test tone
4) Device Manager - shows the system is running
5) Restore - no fix
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Jul 31, 2014
I've recently noticed a problem with my PC's speakers not working. I'm not entirely sure what causes them to stop working, but if I remember correctly, the first time I remember it happening was after I had my computer plugged into the TV via an HDMI cable. Since then, the speakers seem to come and go. I think restarting my computer usually brings them back, but I was curious if there was another way to fix them other than that and if I could do something to keep this from happening in the future. Also, I'm interested in finding out why this is happening to my PC.
I have an HP ENVY dv6 Notebook PC...
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Oct 11, 2014
When I'm installing wifi driver a blue screen appears and system restart automatically
I have HP 15-R007TX
Product :- G8D31PA#ACJ
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Feb 19, 2013
I have a Dell Inspiron 1545. When I turn the laptop on the fan and noises all started but the screen stays black and it completely shuts down. Does not restart itself but shuts down.
I have tried...
- Taking out HDD
- Removing battery
I also have another one of the same laptops and tried using the battery, adapter and hdd. All 3 worked for the other laptop but not this one.
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Nov 24, 2014
I have a problem with my laptop (Acer Aspire 5741G).It´s a couple of years old and the battery stopped working a year back and after that I need to use the power cable.Earlier the laptop got really hot sometimes and shut itself down.I have cleaned it inside (I took the laptop apart) and also changed to a SSD drive.
After that it worked better for a while but now the same thing have happened again but there are some differences from earlier. IT´S WORSE.
1. The laptop doesn´t get hot. It´s almost cold..... I downloaded a program to see the status of the computer and from it I could read from the sensor data that the temperature is between 30-40degC (CPU usage is as low as 0-4% if I just leave it).
2. The fan starts directly when I start the computer and goes on 100% all the time (even if I don´t do anything).
3. After 3-4 minutes the laptop shut itself down. Even if I go into the BIOS at start-up and just leave it.
4. I have cleaned it again and everything but the same thing happens after I have mount it together again.
What´s wrong? Can it be the power cable (AC adapter)? But why does the fan behave like this?
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Jun 2, 2013
When I "restart" my Y500 using windows 8.0, it takes a minimum of 15 minutes. Sometimes, if I have time to wait, it takes more than one hour. 90% of the time, I restart it using the on/off button. No problems at all using the button, but the software takes a VERY long time or won't restart at all--just the green screen with the word "restart."
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Apr 1, 2013
I have 2 Dell Latitude E6320 laptop that is given by a friend, he mentioned that both laptops has been constantly hanging everytime he restart the device.
The OS for 1st laptop is Win 7 Pro SP1 and the other one is Win XP Pro SP3.
Every time i restart the laptops it will hang in the next 7 or 10 minutes. I still can move the cursor around but i can't open task manager, or any files.
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Jun 27, 2014
Product name: HP ENVY m6 Notebook PC
Product number: D1E93UA#ABA
I have uninstalled/re-installed the driver, rebooted, and still no sound. When I right-click Speakers/HP, and Test - the pop-up says Device in Use. There are no legit applications using the device. I have been running Windows Defender since I used the official HP Recovery Discs I ordered. I have not visited questionable websites, yet, it looks like I have malware?
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Feb 23, 2014
I use an HP ENVY M6 notebook running Windows 8.1, 64 bit. I was seeing a lot of unwanted popups telling me I needed Java or other add ons which I don't. The computer is less than a month old. I went to that day's downloads and deleted everything I found from that day. Since then, I have no sound. I probably deleted something but I thought I was pretty careful. Can I download a sound card?
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Jul 30, 2014
I have an HP envy m6 1178sa and recently the sound stopped playing. Uninstalled the sound software and downloaded a new one and it was working fine...but then after the laptop is off( because of low battery), when I put the laptop on again, there is no sound.
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