HP Lockups :: Envy Dv6 / Screen Goes Black After Logo
Mar 5, 2013
I have a envy dv6 serial 2ce2502rs6 product b6b49av. It starts up with hp logo and goes to black screen. I tried repair before and it didn't work. I tried the hard restart and it came on and I selected repair and it didn't work again so I selected turn off and now it goes to black screen.
Once unit is powered on keep tapping the F2 key run the diagnostics test . It saysProcessor check passed. Memory quick check passed. Hard drive smart check passed. Hard drive short DST check FAILED.Failure ID OU7ATA-6B877E-QFPK1A-60U503Product iD b6b49avHard drive 1
My Laptop is Lenovo G460, I have no problem with it till about a few days ago, my problem is every time I boot my laptop, I got blackscreen between Lenovo Logo --> windows logon, it's took about 2/3 minutes with cursor appeared at the very top left corner which is really make me mad . And every time I shutdown my laptop, I faced a long time shutdown, after my screen off, my keyboard and mouse still on...after about 5-10 seconds then it's all completly off.
I try to figured out what's happened with my laptop, then I change my boot option (F2)
I changed Sata Controller from AHCI to Sata Controller Compatible, and now every thing is works! no more black screen, and not only that, now lenovo logo is just faster, but the problem is still happen, when windows logo going to appeared I got blue screen error (BSOD) then the laptop was restarted by it self.
I try to redownloaded and reinstalled the drivers for my Windows 7 64 bit, here are the following that I redownloaded and reinstalled :
Chipset Driver Intel Matrix storage Intel Rapid Store Intel Sata Controller Turbo Boost
My Inspiron 17R 5720 laptop (which came with windows 8) was working fine yesterday but whenever I try to turn it on today it shows the Dell logo briefly then goes to a black screen and remains like that. The F12 key works, but I can't change any settings as it will only let me highlight the diagnostics option. I've run diagnostics and recieved no error reports. Neither the F2 or F8 keys work, so I can't access BIOS or start in safe mode. I've tried removing the battery and unplugging the power.
I encountered a black screen while installing Windows 8.1 from a USB after the logo in the beginning.
I format my hard-drive (SSD), I had Windows 7 installed on it.
I removed the harddrive from my laptop.I attached my drive to an USB adapter and removed the partitions on the drive with "Create and format hard disk partitions" on another PC.Put the hard-drive back in the laptop.Tried again and the installation works smoothly!
I have a new Dell Inspiron 17R with Windows 8 (bought dec 12). From the last two days, the laptop freezes after boot. The screen (touch wood) is fine, since it gives me option to trouble shoot and all. I have a feeling its a windows 8 problem. I have done all the things (such as pressing fn and power logo) as mentioned in other posts. Still its not working. As of now the laptop is in pre-boot system assessment - all are done but Hard Drive 0 is stuck at 10% from the last 15 mins!
Why is the screen black / blank after booting dell logo? I do get 'Welcome' message below the Dell logo but after that the screen is blank.
I needed to use Windows resore. after restart, the acer logo dont show and laptop stay in black screen and HDD LED blink in aqual time slice. Then after a few minutes acer logo shown and Windows starts.
This, happend few times but now acer logo dont show and it stay in black screen .
I just bought an aspire switch 10 last week, but I already got into problems with it.You see, when I turn it on, the acer logo appears, but then the screen goes blank and black.When I tried pressing some buttons, there is a mans voice and tells what the button I pressed is. Then nothing happens. It's just like that to every button. I tried to turn it of by just having the battery empty. Cause the screens still blank.What do I do about it?
So recently I was on my laptop, and I walked away to go handle something it died of no more battery charge pretty normal I left and tried to use my laptop when I came home some hours later, and now it will not proceed to my password screen.It turns on and the circle loader just spins I'm putting this up from my phone seeing as I can't use my laptop. I ran some test that told me it failed because my dst drive , or something hard drive 1, system E I'm not really sure.
Sometimes when I turn it on it will say "starting automatic repair" or something I'll leave it on then the screen just goes black, it'll still be running. I really don't know what's wrong with it...it's very sudden my laptop never occurred problems before. It won't even load when I press f12.I have a HP ENVY m6 sleekbook. It's not touch screen. It has beats audio but, it doesn't have a press able beats audio button. No CD/disk drive I can't load disk in my laptop. The batteries built in Model # m6-k010dxHard drive short dst fails extensive test....
I recently got my x360, used it for about a month, go to turn it on, boots up fine then I log in, and it goes to a black screen with the cursor, can't do anything except ctrl alt delete, then task manager, nothing is running, it's just a blank, black screenI've restarted it multiple times with no luck, and is becoming very bothersome.
I have a HP Pavilion dv6 that won't start up-- black screen and I've tried a hard reset and that didn't work. It does beep If I take the memory out. But the fan, the wireles, mute, and caps lock lights are the only thing that work.
I purchased an HP g62 notebook 2/12yrs ago I have not used it for almost a year. Problem it is having at first it was not charging properly I would get a message about battery being low and may need to be replaced I continued using it like that for like a month then one day I went to start it up this is what I got' blank screen,caps lock bli king 6 times then blink another 3 times then 6 times then 3 times repeated while the internet button is orange. The fan runs the CD opens, I just replaced the battery and new charger.
I'm having problems with my laptop (HP Pavilion dv4 1428dx) the last thing I did was put it to sleep, then cameback and tried to wake it up but it would not start up. All the lights are on, but the screen is black and the only thing I hear is the fan moving. The caps lock and num lock keys have a blinking light, not really sure what that means. The power LED is on, the battery LED is on, but the hard drive LED is not on.
I have a HP pavilion G6 which worked fine for like half a year. Today i wanted to startup my laptop, but it seems to be stuck on a black screen (with my cursor appeared) after the HP loading screen. Sometimes at the startup it says "preparing automatic restore", but results after loading at the same black screen.I tried to solve this problem with the following things:
1. Hard reset (turn off everything, hold power button 30 seconds, turn on everything and startup etc.) 2. Replacing RAM. Someone at the forum said this worked, but it didn't. 3. Tried taking off all USB devices such as mouse, DC adapter etc. and started up but didn't work.
A month ago i tried doing a factory reset, but my laptop seemed to be stuck on the same black screen.
recently installed an automatic update to windows 8.1. Now I get a black screen after the welcome page. I can load task manager and get to the internet. tried to get to safe mode at startup with f8 but several attempts were unsuccessful. I updated my graphics driver from AMD today and same black screen appears. I also restored sytem to an earlier date using the HP utility with same results - black screen after welcome page.
flashing screen on a Envy m6-1125dx? After log in it starts to flash between a blue screen and the desktop. It's impossible to perform any task. This problem started after an automatic upgrade from windows 8 to 8.1. I am able to launch the task manager, but there is no response to any command.
The laptop was running hot. I cleaned the dust from the fan area. The battery is bad. I checked the volts on the charger which was 43v - bought a new charger that's 18.5 v. I wiped the ram and started with one and moved to different positions. I now have a black screen with the cap lock key blinking blue non-stop and the f12 key led light is constantly on orange. What I should try next and what does the cap lock led blinking without stopping means - is that a code or have a significance?
I have a compaq v3010 us laptop that hangs on a black screen with a blue square asking me for a password and i do not know it. I need the bios password for it to get into the bios on it. The OS is windows 7. The hard drive is a seagate one ....
I have a HP Windows 8.1 laptop that now started to freeze at start up. It freezes when it gets to the waiting screen and i don't know what I should do... I have important files I can't afford to loose.
Hp pavilion dv7-6c64nr entertainment PCCore i7Windows7After i switch on its has black screen, caps lock blinking 3 times, function key f12 wifi signal on. But the machine always running (I can hear the sound).
I have a compaq presario CQ61-420US with similar problems below, except I have a black screen, fan turns blinking lights are the same (num lock and cap lock) but they are flashing continuously every second or 2. I have tried the hard reset with the ram fix, connecting an external monitor, changing the battery, and the power adapter to no avail. I also used compressed air on the vents just in case was stuffed with dust since it will overheat and may cause problems, but nothing.
One option I can think of is purchasing a new MotherBoard, but I'm trying anything else before that.
I've spent a while now reading through the forums for both the 1st and 2nd gen 15" Envys. My first gen Envy, purchased 3 weeks ago suffered the dreaded black screen issue, which was identified by turning the machine on and leaving it for a while - could be 10 minutes, could be hours and the screen would go black, system would lock up and require a hard reboot. Oddly enough the hard drive packed up after a couple of weeks use. I replaced the drive myself with a new western digital Scorpio, but the symptoms still occurred.
Having bought the unit from a retailer, I took it back and had the last remaining gen 1, which was their display unit (i prefer the lower res screen for gaming-better performance at native res). To date I have not had a single black screen. The drivers and software are exactly the same, which kind of ruined my idea that it may be drivers causing the issue, so I'm very intrigued as to what may be causing the issue.
I'd like to keep this thread solely to covering this issue as it seems to be affecting users of both first and 2nd gen units, so feel free to post your experiences of this exact problem and any remedies you may have discovered, as it took me ages to find like minded users in the massive general Envy threads! Maybe we can get enough information to help the Hp techs, as I really think this unit is otherwise a very good performer!
I have a envy 17 laptop with Windows 8.1 and I was trying to change the display settings after applying one the mouse and all the icons on the desktop disappeared I tried accessing task manager but the screen just switched to a light blue color with no error message. Ive tried restarting it but that hasn't done anything, what to do?
I got automatic Windows up date last night. After the updates, I can't do anything except turn on the computer, see the HP page, the green log in with password page, then all goes dark blue and freezes. It will not even rcognize the keyboard to back out. It is an HP Envy 20 all in one desktop. I have removed the back, all looks good, everything is secured and in place.
My Split X2 occasionally locks on the blue HP logo during startup. Usually a hard restart will work with no other issues. A few times, including today, the hard restart does not work and it continues to lock on the logo screen. I hard restarted around ten times today before it finally fully booted.