Dell Inspiron 5720 :: Shows Logo Then Black Screen
Mar 18, 2013
My Inspiron 17R 5720 laptop (which came with windows 8) was working fine yesterday but whenever I try to turn it on today it shows the Dell logo briefly then goes to a black screen and remains like that. The F12 key works, but I can't change any settings as it will only let me highlight the diagnostics option. I've run diagnostics and recieved no error reports. Neither the F2 or F8 keys work, so I can't access BIOS or start in safe mode. I've tried removing the battery and unplugging the power.
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Mar 27, 2013
Ok, so I have this laptop (17R 5720) that I got in November. Um every time I turn it on, I get a blank screen just after the dell logo pops up.
I've tried taking out the battery and unplugging the adapter and holding the power button for 30 seconds and putting the battery back in. I've tried "D" + power, tried Fn + Power, tried F2 to get to the BIOS window, and I've tried F12 (which only got me to the Boot menu). Still nothing happens.
Don't know what else I can do. It looks like I only got limited access to technical support so I hope it's nothing major that I have to deal with.
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Jan 20, 2015
I have a Inspiron 5720, when I power on all I get is a black screen with a repeating 7 beeps... What the problem is?
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Apr 24, 2013
When I open the lid to the laptop and hit the power button, the 3 buttons on the top of the keyboard cycle through and the power comes on, but the only thing that happens next is the screen turns on with a slight brightness, but it doesn't load any further. It doesn't even load to the Dell logo. If I tap the power button again, all lights and monitor goes off with a beep noise.
I have taken the battery out, unplugged the power cord and held the power button for over 15 seconds. This did not do anything.
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Mar 11, 2013
My Inspiron 1525 when it starts up and I choose startup repair after a few seconds the screen will go black. If I start up windows normally, it will think and then shows a window that says " a problem has been detected and windows has been shut down to prevent damage to your computer".. I pressed F12 at startup and chose diagnostics and I got the error code 0142. What should I do??
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Mar 22, 2013
I have a new Dell Inspiron 17R with Windows 8 (bought dec 12). From the last two days, the laptop freezes after boot. The screen (touch wood) is fine, since it gives me option to trouble shoot and all. I have a feeling its a windows 8 problem. I have done all the things (such as pressing fn and power logo) as mentioned in other posts. Still its not working. As of now the laptop is in pre-boot system assessment - all are done but Hard Drive 0 is stuck at 10% from the last 15 mins!
Why is the screen black / blank after booting dell logo? I do get 'Welcome' message below the Dell logo but after that the screen is blank.
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Feb 9, 2013
my laptop vostro 3460 won't boot any more. When I turn it on it loads the Dell logo (I suppose it passes the POST) but then it just shows a black page. It could be anything, but I guess that it may have something to do with Windows 8 and the UEFI system. I also would be quite happy to install linux mint and get rid of Windows, but I don't know how to change the boot priority order.
So my questions are:
1 is it a hardware issue ? if not, can I solve my problem easily ?
2 how can I change the boot priority order, to install mint ?
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Mar 10, 2013
My Dell Inspiron M501R will no longer boot up - its shows a black screen and repeatedly beeps 7 times. I understand this means the mother board has failed. The service tag is <ADMIN NOTE: Service tag removed per privacy policy> - its waranty has recently expired.
Interestingly, if you google "Inspiron M501R" google suggests "Inspiron M501R 7 beeps". So I'm guessing this laptop has been designed to fail soon after the waranty expires.
I have written a letter to BBC Watchdog asking how long a laptop can be "expected" to last and whether this would be covered by the UK Sale of Goods Act.
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Mar 24, 2013
I have two Inspiron 17R 5720, identical?, except bios in one only shows Sata options ATA and AHCI. The other show all Sata options ATA, AHCI, and Intel Rapid Start. Both are running Bios A14.
What can be changed to make both display all three Sata options?
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Feb 3, 2015
I have pavilion dv7, so far I had no problem. Now, when I login it logs in but then instead of showing me the home screen, it goes into blank black screen. It has just started to happen and I hope there is another way to make it work without rebooting the whole system.
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Dec 17, 2014
When I switch on my laptop, I can hear the noise as if it is running however, cannot see anything. I know it isn't the screen and have a feeling it is the motherboard /graphics card (I use a lot of 3D/graphics software). I want it to last me at least another 6-8 months before purchasing a new laptop.
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Mar 5, 2013
I have a envy dv6 serial 2ce2502rs6 product b6b49av. It starts up with hp logo and goes to black screen. I tried repair before and it didn't work. I tried the hard restart and it came on and I selected repair and it didn't work again so I selected turn off and now it goes to black screen.
Once unit is powered on keep tapping the F2 key run the diagnostics test . It saysProcessor check passed. Memory quick check passed. Hard drive smart check passed. Hard drive short DST check FAILED.Failure ID OU7ATA-6B877E-QFPK1A-60U503Product iD b6b49avHard drive 1
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May 11, 2014
My Laptop is Lenovo G460, I have no problem with it till about a few days ago, my problem is every time I boot my laptop, I got blackscreen between Lenovo Logo --> windows logon, it's took about 2/3 minutes with cursor appeared at the very top left corner which is really make me mad . And every time I shutdown my laptop, I faced a long time shutdown, after my screen off, my keyboard and mouse still on...after about 5-10 seconds then it's all completly off.
I try to figured out what's happened with my laptop, then I change my boot option (F2)
I changed Sata Controller from AHCI to Sata Controller Compatible, and now every thing is works! no more black screen, and not only that, now lenovo logo is just faster, but the problem is still happen, when windows logo going to appeared I got blue screen error (BSOD) then the laptop was restarted by it self.
I try to redownloaded and reinstalled the drivers for my Windows 7 64 bit, here are the following that I redownloaded and reinstalled :
Chipset Driver
Intel Matrix storage
Intel Rapid Store
Intel Sata Controller
Turbo Boost
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Feb 13, 2013
When I press the power button it will flash the dell logo then go black and sit there as long as I let it like that without changing. I've tried to research this situation and it seems this is a problem with these specific laptops. However, no solutions (like removing battery and ac adapter, pressing power for 1-2 min, reconnecting ac adapter, etc.) that seem to work for others have worked on mine yet. I'm concerned and starting to get extremely frustrated as I've only had this laptop for a month and a half. I'm a nursing student who has many tasks to complete on my (nearly BRAND NEW) computer daily and have a pretty nonexistent budget (which would explain my hesitancy to take it in for repairs somewhere).
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Mar 16, 2013
My studio 1555 plays 6 beeps and shows a black screen wen i turn it on.
when it was working i was having a few problems with the video card as i kept getting a blue screen saying about it being faulty but i had ignored it and now the laptop wont work at all.
I have read on the internet and it sounds like the video card is built into the motherboard.
how do i find out which motherboard will fit in to replace and will it have the video card inside.
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Nov 8, 2012
I have a screen problem on my Laptop, on start-up it shows a white screen with black lines (Picture below) only happens once every 5-10 start-ups. Only happens for 5-10 Secs & sorts itself out before it boots up.
Other time it happens is when I'm using the internet, the screen just sticks, but then when I move the screen, it stops.
Link: Click Here
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Nov 10, 2014
my laptop is a hp pavilion g6 2312ax
-amd a10 processor,4gb ram,1tb hdd
-previous bios version F26 insyde
hp support page for my laptop showed a newer bios available,so i installed it and from then my laptop shows black screen i.e it switches on and keeps blinking capslock twice and 2 sec interval and repeats.i searched the internet and found that twice capslock signifies bios failure.so i thougth of following the win+B method,but the problem here is,when i extracted my bios package sp*****.exe i have 2 *.bin files and i dont know where to paste them on my pendrive.
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Aug 3, 2014
I encountered a black screen while installing Windows 8.1 from a USB after the logo in the beginning.
I format my hard-drive (SSD), I had Windows 7 installed on it.
I removed the harddrive from my laptop.I attached my drive to an USB adapter and removed the partitions on the drive with "Create and format hard disk partitions" on another PC.Put the hard-drive back in the laptop.Tried again and the installation works smoothly!
My laptop:
HP DM1-4000sd
SSD
8 Gb memory
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Feb 7, 2015
I needed to use Windows resore. after restart, the acer logo dont show and laptop stay in black screen and HDD LED blink in aqual time slice. Then after a few minutes acer logo shown and Windows starts.
This, happend few times but now acer logo dont show and it stay in black screen .
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Oct 16, 2014
I just bought an aspire switch 10 last week, but I already got into problems with it.You see, when I turn it on, the acer logo appears, but then the screen goes blank and black.When I tried pressing some buttons, there is a mans voice and tells what the button I pressed is. Then nothing happens. It's just like that to every button. I tried to turn it of by just having the battery empty. Cause the screens still blank.What do I do about it?
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Dec 10, 2014
My Acer E-1522 in start up only shows icon then black screen after a few minutes?
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Feb 8, 2013
My two weeks old dell inspiron 17R doesn't boot into the OS (Windows 8).
By hardware diag. passed the test, found nothing.
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Feb 3, 2013
Blue screen since I bought this laptop with windows 8 OS (3 months):
I already ran:
- Intel® Driver Update Utility
-Repair-install the operating system (Original Dell Image) for 2times
- All windows updates done
- Update the DELL BIOS version
- Ran DELL PC Check Up – Hardware Diagnostics
- Ran anti-virus, anti-malware, anti-spyware, etc.
- Ran HW monitor to check temperatures, all normal
- Ran Advanced SystemCare 6 for windows optimization and registry fix.
… and the the blue screens didn’t stop!!!. Usually I get one for day.
Normally I get this blue screens even when laptop is notbeing run any program. By the details look that is related with an app. But theolder critical events sometimes don’t give so many details.
This laptop a bad historical. In less than 3 months alreadyhad two times the hard-disk replaced.
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Jan 29, 2013
A couple hours ago I updated my BIOS from A13 to A14. The firmware update took successfully and everything was fine, I THOUGHT.
Now, every single time (not exaggerating) that I restart my computer the Dell Circular logo pops up for maybe half a sec, and screen goes blank. Lights on laptop do it's thing, I hear the dvd-rom set itself like usual but like I said, no loading ring under the Dell logo appears, the screen just goes blank. All I have to do each time is simply push the power button till computer turns off, and turn it on again. The second time around it works completely normal and loads into Windows.
This happens every time I do a restart from windows, a restart from BIOS settings, or if I turn the computer on after it's been off for a couple minutes. The Dell circular logo appears for maybe half a sec, than screen goes blank, I wait forever and it does nothing but all I have to do each time is push the power button, let pc turn off, and push power button again and it works until the next system restart and it does it all over again.
Won't be too much of a problem but it's aggravating that every time I restart the computer I just know i'm going to have to wait for the blank screen and push the power button to turn it off and back on.
All drivers were fully updated before I performed the BIOS firmware update from A13 to A14. Update took successfully.
I unplugged laptop, and took out battery for a little while to clear my RAM, but that did not fix the problem.
I always loaded BIOS setting defaults, still have the problem.
I have no CD/DVD in the ROM, nor do I have any USB devices, memory cards, or blue tooth device hooked to the computer.
Inspiron 5720 (all drivers updated)
BIOS Version A14
WIN 8 64-bit (fully updated)
CPU is i5 3210m
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Nov 13, 2014
Tried (and sometimes successful) to connect HDTV to laptop, Inspiron 5720. Now laptop screen does not display (goes black) without an external monitor physically attached. Tried using Projects and clicking on single laptop display, but if I disconnect the external monitor, the laptop screen just goes black. Not very portable if I have to lug around a second display.
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Sep 29, 2009
My 8 month old "Mini 9" Inspiron 910 shows "operating system not found" on boot-up and bios shows HDD size of 0MB. Fixed shows STEC PATA 16GB-(PM).
I realize re-installing XP is my next bet but I can't boot to USB. maybe the Solid State HD DEAD?
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Apr 26, 2013
My laptop is having problem actually when i start my laptop different colored horizontal line start coming on screen and after some time whole screen becomes white.. what is the reason behind it and what is the solution of it...??
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Feb 13, 2013
I just bought my Inspiron 14z Ultrabook three days ago. The first time works fine, but now it's frozen on the Dell logo screen.
I have been able to run a diagnostic test if I hit the f12, and it's all ok.
When I hit f8 and the bar is fully loaded nothing happens.
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Jan 13, 2015
I have been given Dell inspiron 15 as a scholarship From a Firm..On start up it shows Firm logo instead of Dell logo..even when operating system is loading it shows the same logo.I have updated BIOS..More over installed a fresh copy of Windows 8.1.... But still see the same logo...I want Default Dell logo and default windows logo.What should I do.. If i set Boot option to UEFI (without Legacy Enabled).. It gives error that there is no disk ..
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Feb 19, 2013
My Laptop is Dell Inspiron 6400 ..My problem is that it shows blue Screen unexpectdly
ati2dvag
stop:- 0X000000EA ( 0X 86FC2B98, 0X 8702D170, 0X F79790CBC , 0X 00000001)
the driver driver struck in infinite loop.I tried running the PSA (Pre-boot System Assessment) diagnostics and check if there is any problem with the video card by tapping F12 key.It passes without any errors and i am able to boot the system to windows screen. I also to uninstall and reinstall the video card drivers to fix the problem but of no use.Main Problem is ATI X 1300 graphics which is going in infinite loop and Blue Screen.
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