Dell Inspiron 17R 5720 :: Blank Screen Just After Logo Pops Up
Mar 27, 2013
Ok, so I have this laptop (17R 5720) that I got in November. Um every time I turn it on, I get a blank screen just after the dell logo pops up.
I've tried taking out the battery and unplugging the adapter and holding the power button for 30 seconds and putting the battery back in. I've tried "D" + power, tried Fn + Power, tried F2 to get to the BIOS window, and I've tried F12 (which only got me to the Boot menu). Still nothing happens.
Don't know what else I can do. It looks like I only got limited access to technical support so I hope it's nothing major that I have to deal with.
View 4 Replies
ADVERTISEMENT
Mar 18, 2013
My Inspiron 17R 5720 laptop (which came with windows 8) was working fine yesterday but whenever I try to turn it on today it shows the Dell logo briefly then goes to a black screen and remains like that. The F12 key works, but I can't change any settings as it will only let me highlight the diagnostics option. I've run diagnostics and recieved no error reports. Neither the F2 or F8 keys work, so I can't access BIOS or start in safe mode. I've tried removing the battery and unplugging the power.
View 7 Replies
View Related
Jan 29, 2013
A couple hours ago I updated my BIOS from A13 to A14. The firmware update took successfully and everything was fine, I THOUGHT.
Now, every single time (not exaggerating) that I restart my computer the Dell Circular logo pops up for maybe half a sec, and screen goes blank. Lights on laptop do it's thing, I hear the dvd-rom set itself like usual but like I said, no loading ring under the Dell logo appears, the screen just goes blank. All I have to do each time is simply push the power button till computer turns off, and turn it on again. The second time around it works completely normal and loads into Windows.
This happens every time I do a restart from windows, a restart from BIOS settings, or if I turn the computer on after it's been off for a couple minutes. The Dell circular logo appears for maybe half a sec, than screen goes blank, I wait forever and it does nothing but all I have to do each time is push the power button, let pc turn off, and push power button again and it works until the next system restart and it does it all over again.
Won't be too much of a problem but it's aggravating that every time I restart the computer I just know i'm going to have to wait for the blank screen and push the power button to turn it off and back on.
All drivers were fully updated before I performed the BIOS firmware update from A13 to A14. Update took successfully.
I unplugged laptop, and took out battery for a little while to clear my RAM, but that did not fix the problem.
I always loaded BIOS setting defaults, still have the problem.
I have no CD/DVD in the ROM, nor do I have any USB devices, memory cards, or blue tooth device hooked to the computer.
Inspiron 5720 (all drivers updated)
BIOS Version A14
WIN 8 64-bit (fully updated)
CPU is i5 3210m
View 2 Replies
View Related
Mar 22, 2013
I have a new Dell Inspiron 17R with Windows 8 (bought dec 12). From the last two days, the laptop freezes after boot. The screen (touch wood) is fine, since it gives me option to trouble shoot and all. I have a feeling its a windows 8 problem. I have done all the things (such as pressing fn and power logo) as mentioned in other posts. Still its not working. As of now the laptop is in pre-boot system assessment - all are done but Hard Drive 0 is stuck at 10% from the last 15 mins!
Why is the screen black / blank after booting dell logo? I do get 'Welcome' message below the Dell logo but after that the screen is blank.
View 8 Replies
View Related
Apr 17, 2013
I am currently using windows 8 as my OS. When I attempt to start my laptop the Dell logo flashes on the screen and the screen turns blank/black and sits there for a few min before displaying an empty bar and F12 Boot Options in the bottom right hand corner.
I have attempted to press F12 to try and load windows in safe mode but everything is frozen at this point.
Is there a way to determine if its a hardware issue or windows issue. When I searched for the issue I found some with a similar issue but the link provided for support was no longer valid
View 1 Replies
View Related
Apr 24, 2013
When I open the lid to the laptop and hit the power button, the 3 buttons on the top of the keyboard cycle through and the power comes on, but the only thing that happens next is the screen turns on with a slight brightness, but it doesn't load any further. It doesn't even load to the Dell logo. If I tap the power button again, all lights and monitor goes off with a beep noise.
I have taken the battery out, unplugged the power cord and held the power button for over 15 seconds. This did not do anything.
View 3 Replies
View Related
Oct 16, 2014
I just bought an aspire switch 10 last week, but I already got into problems with it.You see, when I turn it on, the acer logo appears, but then the screen goes blank and black.When I tried pressing some buttons, there is a mans voice and tells what the button I pressed is. Then nothing happens. It's just like that to every button. I tried to turn it of by just having the battery empty. Cause the screens still blank.What do I do about it?
View 1 Replies
View Related
Jan 20, 2015
I have a Inspiron 5720, when I power on all I get is a black screen with a repeating 7 beeps... What the problem is?
View 3 Replies
View Related
Feb 8, 2013
My two weeks old dell inspiron 17R doesn't boot into the OS (Windows 8).
By hardware diag. passed the test, found nothing.
View 1 Replies
View Related
Feb 3, 2013
Blue screen since I bought this laptop with windows 8 OS (3 months):
I already ran:
- Intel® Driver Update Utility
-Repair-install the operating system (Original Dell Image) for 2times
- All windows updates done
- Update the DELL BIOS version
- Ran DELL PC Check Up – Hardware Diagnostics
- Ran anti-virus, anti-malware, anti-spyware, etc.
- Ran HW monitor to check temperatures, all normal
- Ran Advanced SystemCare 6 for windows optimization and registry fix.
… and the the blue screens didn’t stop!!!. Usually I get one for day.
Normally I get this blue screens even when laptop is notbeing run any program. By the details look that is related with an app. But theolder critical events sometimes don’t give so many details.
This laptop a bad historical. In less than 3 months alreadyhad two times the hard-disk replaced.
View 4 Replies
View Related
Nov 13, 2014
Tried (and sometimes successful) to connect HDTV to laptop, Inspiron 5720. Now laptop screen does not display (goes black) without an external monitor physically attached. Tried using Projects and clicking on single laptop display, but if I disconnect the external monitor, the laptop screen just goes black. Not very portable if I have to lug around a second display.
View 1 Replies
View Related
Apr 26, 2013
My laptop is having problem actually when i start my laptop different colored horizontal line start coming on screen and after some time whole screen becomes white.. what is the reason behind it and what is the solution of it...??
View 15 Replies
View Related
Feb 13, 2013
I just bought my Inspiron 14z Ultrabook three days ago. The first time works fine, but now it's frozen on the Dell logo screen.
I have been able to run a diagnostic test if I hit the f12, and it's all ok.
When I hit f8 and the bar is fully loaded nothing happens.
View 1 Replies
View Related
Jan 13, 2015
I have been given Dell inspiron 15 as a scholarship From a Firm..On start up it shows Firm logo instead of Dell logo..even when operating system is loading it shows the same logo.I have updated BIOS..More over installed a fresh copy of Windows 8.1.... But still see the same logo...I want Default Dell logo and default windows logo.What should I do.. If i set Boot option to UEFI (without Legacy Enabled).. It gives error that there is no disk ..
View 7 Replies
View Related
Feb 6, 2013
When I power up my laptop it won't go past the dell logo. I tried the removal of the battery test. I also tried running the diagnostics test and everything was good. There were no error messages. What can I try next?
View 7 Replies
View Related
Jan 20, 2013
Been working on my laptop all weekend and took an hour break came back and when the laptop tried to boot up got stuck on the dell screen. The screen it is stuck on has the dell emblem in the middle and has inspiron under that and a progress bar that is completely empty. In the bottom left corner is has F2 Setup and below that has F12 Boot Options.
I have tried to turn it on and press F2 all that happens is the F2 becomes highlighted but nothing seems to happen. I can do the same for the F12. I have tried booting it while plugged into wall and when it's not doesn't seem to change anything. I have left it on for a while now and every few minutes the screen goes blank and makes a few clicking noises and a few of the lights on the top corner of bottom part of laptop flash. It then just gets stuck in the same frozen screen.
The laptop has a weeks worth of very important data I need on it....
View 9 Replies
View Related
Jul 22, 2013
When I turn the laptop on it gets to the Dell logo screen then screen goes black with a cursor in top left corner but then it restarts again.Regardless if the F2 or F12 keys are selected or not, the systems restarts again. This cycle continues indefinately until I turn it off.
I have replaced the memory stick (brand new), the hard drive (brand new), the motherboard (used from ebay), and the processor (used from ebay) and still the same thing. I have tried it without the cd drive installed and same thing. I have tried it without the battery installed but with the power supply and same thing. I have tried turning it on with the windows disk in the cd rom drive and same thing.
View 15 Replies
View Related
Apr 3, 2013
I am having dell inspiron 1545...was working fine until last week when problem with screen started.
Whenever I try to turn on my laptop, it shows me dell logo and then it goes black... booting process is still on..and if you see screen in bright light you can see the process..
Now initially i thought that i need to replace my screen but it is showing dell logo so i am pretty sure that screen works fine, now my laptop does have the problem of overheating. is that is a problem????
and my laptop screen attachment to main body is not perfect too.
View 1 Replies
View Related
Dec 25, 2012
My brand new Inspiron 14z remains on the starting DELL screen after boot up.
The initial windows 8 parameters have been registered properly (it seems...) and since the second requested reboot the PC does not go to windows 8. I have been suspecting a hardware problem and ran the full diagnostic (success!). There is nothing into the setup (F2) parameters which looks wrong and none of the boot options (F12) I tried have been successful... Is there a way to run a windows 8 safe mode boot or equivalent (note that I cannot go inside windows 8 top change this kind of option of course), and to move forward?
I desperate to see the someting else than this Dell Logo in the middle of the screen (forever?).
View 4 Replies
View Related
Mar 10, 2013
The McAfee expired and each time it opens a new windows I get an error message and am asked to buy again. Started to freeze the screen and I'd have to shut down the unit and start again if I had more than 3 open windows.There was a system restore logo on the left side of the screen - so I thought maybe that would work - wrong thing to do!
Now it starts, and then the windows colored balls appear and turn into the logo - then nothing but blue gray screen. Tried doing F-8 system restore to factory settings, the last option, as recommended by MicroWarehouse where machine was purchased for Army son-in-law in 2011 - would not run completely. the instruction at 0x0411c2e3 referenced memory at 0x0db81030. The memory could not be written. went back to that F8 screen automatically so I tried it again - same message ar 0x44cc2r3 and back to the screen
since it said memory, I clicked on restore memory - which may have been wrong as it said I had videos, and I did not, and it said I had pictures, which I would only have had in e-mail. but I clicked to do it. Took several hours to run. and still screen is blue/gray. Now it won't even F8. Thinking my son-in-law may have disturbed something when he re-set it for me (took all their info off prior to military deployment - and when I tried to restore that may have conflicted with what he did. (We got him btter unit, I got old one)
View 1 Replies
View Related
Dec 10, 2012
Inspiron 15R SE 7520..When I attempt to start my laptop it goes to the Dell logo screen and will not boot Windows 8. I've had the computer less than a month and if I have to restore the system completely it will not cause much of a problem.
View 16 Replies
View Related
Feb 2, 2009
Her mum was using the laptop a couple of nights ago and the screen just went blank suddenly when she was browsing the internet.
She held the Power button in and turned it off as it was still running. When she tried to Start it up again the Laptop is starting up but nothing is coming up on the screen, The screen is staying completely blank,
Although when you hold for talk sake the Light of your mobile phone around 1cm away from the Screen you can see the Desktop of the Laptop. So basically the laptop is working but theres no light to light the screen up it just stays black as if it isnt turned on.
View 3 Replies
View Related
Mar 28, 2013
Whenever I switch on my Inspiron 6400, either via the On/Off or Media Direct button, the screen almost always goes blank within less than a second. I would like to reset the computer to its original factory settings via F8 or reinstall the operating system via F12 but cannot do so because of the blank screen. Occasionally, I hear the sound which accompanies the window screen a few seconds after switching the computer on; the computer will also sometimes whirr and the number lock and wife symbols will illuminate, all whilst the screen remains blank.
This problem first developed yesterday when I received the message "NTLDR is missing". With a bit of perseverance yesterday, I could eventually get the computer to work by repeatedly switching it on an off, but this no longer seems possible today.My computer has Windows Vista.
View 4 Replies
View Related
Oct 21, 2009
My Dell Inspiron 1526 won't restore after hibernation.
After a recent Vista update the laptop was placed in hibernation mode before the normal 'restart to complete update' process. After a minute or so i press a button expecting to see a logon screen, instead the monitor was off, blank screen with no power.
I presss every button but nothing happened. After a restart the monitor remains off but i can still hear 1526 checking the cd drive. I restarted several times trying the Fn+F8 option with an external monitor and pressing the up button while holding Fn but still the same.
1526 appear to be in a wierd state because i placed a XP boot cd and restart then hit Enter several times. If the backlight or inverter was the only problem then 1526 would boot from the cd as normal though i wouldn't be able to see. It doesn't, it simply power up, checks the cd drive then does nothing.
View 7 Replies
View Related
Apr 1, 2013
Just two days ago I was using my laptop then turned it off like any other day. Later in the day I proceeded to turn it back on and received the dreadful 7 beeps with a blank screen. For the time that I've had it, I've taken good care of it, (never dropping it etc.) I have read on some of these forums that the 7 beeps could mean a bad motherboard/processor.
View 2 Replies
View Related
Jan 28, 2013
I'm having problems with my inspiron mini,when I am turning laptop on I'm only getting a black screen,the LED light is on.after researching online I have tried several methods 2 get it 2 work but still getting nothing...
View 6 Replies
View Related
Mar 6, 2013
I have an Inspiron 15R Windows 7. Set default power setting "Ballanced" but screen goes blank after 1 minute and 5 seconds not moving my mouse or depressing keyboard key on both battery power and plugged in. Screen should remain on 5 minutes on battery and 10 minutes plugged in. Tried resetting default power settings without success. Very distracting when trying to read anything that takes longer than 65 seconds.
View 1 Replies
View Related
Mar 16, 2013
I don't know why my laptop goes into sleep mode but not in the hibernation mode? When ever I click on the hibernation button, the screen goes off for 10 seconds n then lights up again -
View 2 Replies
View Related
Dec 7, 2014
My Inspiron N7010 was working fine until 2 days ago. I had it playing a movie through the HDMI port to my TV & then the video started to freeze up. Starting the next day, when I tried to start it up, it beeps 8 times & goes to a black screen, then eventually it turns off. I opened it up & re-seated the CMOS battery & checked all the ribbons. Tried holding the "d" key while powering on, the screen cycles through the colors & then goes black & powers off. Tried connecting to 2 different external monitors, could not get a picture on either.
View 1 Replies
View Related
Feb 26, 2013
I am using dell inspiron N5040 laptop from last 1.5 years. from last 2 months suddenly its going to blank screen. There is no sound at that time.
View 1 Replies
View Related
