Dell Inspiron 14Z 5423 :: Will Not Boot - Stuck On Logo Screen
Jan 20, 2013
Been working on my laptop all weekend and took an hour break came back and when the laptop tried to boot up got stuck on the dell screen. The screen it is stuck on has the dell emblem in the middle and has inspiron under that and a progress bar that is completely empty. In the bottom left corner is has F2 Setup and below that has F12 Boot Options.
I have tried to turn it on and press F2 all that happens is the F2 becomes highlighted but nothing seems to happen. I can do the same for the F12. I have tried booting it while plugged into wall and when it's not doesn't seem to change anything. I have left it on for a while now and every few minutes the screen goes blank and makes a few clicking noises and a few of the lights on the top corner of bottom part of laptop flash. It then just gets stuck in the same frozen screen.
The laptop has a weeks worth of very important data I need on it....
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Mar 27, 2013
it's just stuck there, the blue progress bar doesn't show up, I tried pressing f8 but nothing appears. I have also tried draining the battery and recharging then rebooting but nothing happened. It is completely unresponsive. It used to work just fine, just last night I've been playing games and it was working smoothly. But when I woke up and booted up my laptop, nothing was working. By the way, what's the small button underneath the laptop, I think it is the master reset button, because my brother was thinking of pressing it.
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Dec 18, 2009
I made sure the machine was not in sleep or hibernation mode, and the user states the machine was fine a few hours ago.
I removed the hard drive but that did not change the behavior...
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Dec 25, 2012
My brand new Inspiron 14z remains on the starting DELL screen after boot up.
The initial windows 8 parameters have been registered properly (it seems...) and since the second requested reboot the PC does not go to windows 8. I have been suspecting a hardware problem and ran the full diagnostic (success!). There is nothing into the setup (F2) parameters which looks wrong and none of the boot options (F12) I tried have been successful... Is there a way to run a windows 8 safe mode boot or equivalent (note that I cannot go inside windows 8 top change this kind of option of course), and to move forward?
I desperate to see the someting else than this Dell Logo in the middle of the screen (forever?).
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Dec 24, 2014
I have 5423 i3 and recently I started having a problem with which was that on almost every boot the screen would be distorted I.e vertical and horizontal lines would appear rainbow like distorted colours and although anything was barely visible I could make out that the screen ws divided into these four grids like appearance each acting like a separate unit by itself AND along with this the laptop would make 8 beeps on boot until window load screen would appear.
When this problem first started I solved it by holding the laptop screen at an angle then powering it on or sometimes pressing the power button and closing the lid and after I would hear win startup sound I would open it and it would work fine, but now since a day or two ive tried every method amd nothing works...
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Apr 14, 2013
My husband came home from work saying his laptop doesn't work, being the naturally skeptical wife, I tried to boot it up, thinking I'll f10 (Well, f12 - turns out) the problem away. If that worked, we wouldn't be here. Anyway. 9_9
The laptop turns on without a problem, and presents me with the Dell loading screen. The loading bar is present, but nothing is actually 'loading'. There are two options in the lower right hand corner, "F2 - Setup" and "F12 Boot Options". If I turn the laptop on and press one of these buttons really quick (within a second), then that option will be highlighted, but nothing more occurs. I've tried this for both F2 and F12.
I've tried:
-Boot Options - fails to load the options screen
-Setup - fails to load the setup screen
-Turning the power off and holding the button down.
-PSA ... Pre-startup Analytics...? Didn't work. Spent 5 minutes tapping F12 once a second.
-All of the above with and without the AC adapter in.
-Taking the battery out (Oi, that was fun.) and plugging it back in.
None of these yielded different results.
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Mar 7, 2014
Dell XPS 12 Laptop.
Symptoms: Unable to load windows 8, unable to load windows repair, Unable to load windows 8 installer DVD, unable to boot into Linux, Unable to load Linux live CDs or USB sticks, unable to even use an MSdos boot USB.
Problem just appeared one day, one month out of my 1 year warranty so I began troubleshooting myself. After replacing the SSD, Motherboard, and unplugging every single cable, even disassembling the display and disconnecting the Windows button, Webcam, and touchscreen cables. Still I Could not get any OS to boot. On a whim I powered on the laptop them promptly disconnected the daughter board and sure enough my OS booted right away. Upon further inspection I learned that the Auto-rotate or rotate lock button had become stuck/damaged due to a fall or hard bump. I ripped off the button and ordered a new daughter board online and all is well now.
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Apr 7, 2013
My Dell xps 13 is stuck on the dell logo screen, since its the logo screen i am not even able to go onto bios or boot option or anything, absolutely nothing has been working? is there anything i can do from here? or should i just send it to dell?
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Dec 10, 2012
Inspiron 15R SE 7520..When I attempt to start my laptop it goes to the Dell logo screen and will not boot Windows 8. I've had the computer less than a month and if I have to restore the system completely it will not cause much of a problem.
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Apr 6, 2013
I have an XPS 13 (L322X) running Windows 8. Yesterday I turned it off with the proper "Shut down" function. Willing to restart it, it never did.
Similarly to the post but without Windows 8 update (nor of other software)!
"I see the Dell logo, then it goes dark (but the screen is on, i can see LED glow at the edge of the screen), nothing happens anymore. If I hit the ESC or Return key I see a progress bar near the bottom of the screen and 'F12 Boot Options' at the lower right corner. There is no indication in the progress bar, so I do not know whether it is showing 0% or 100%. If I do Ctrl-Alt-Delete the laptop starts all over again, Dell logo, dark screen, hit any key, progress bar... and that's it. Hitting the Power button does the same thing, whether I hit it once or hit-and-hold."
I also tried the F12 key, but nothing moves after the "on hold" progress bar. I cannot disconnect the battery, yesterday I unplugged the power adapter and let it run out of battery, restarted but nothing changed.
The only thing I can do is with F2 entering the BIOS but since I am not a tech, I didn't trust to make changes there.
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Apr 21, 2013
I have a XPS M1530 that has seen very little use but unfortunately won't boot now. It is stuck on the bios screen that displays the dell logo - the progress bar on this page only displays about 15% complete and will not progress any further under any circumstances. I have performed the diagnostic boot option of holding down the <FN> key before power on and this displays just the caps lock flashing rapidly - the flashing does not halt. The other diagnostic lights (scroll and num lock) remain unlit except at the initial boot they flash once as per normal.
As dell has not published the diagnostic codes. The laptop is "as new" if a few years old now and I would like to keep it for sometime to come - the purchase price at the time was ~£1300. One reason I bought dell was for the after sales care - I understand there have been various issues with this particular series of laptop which is unfortunate but I am hopeful to get it working again at reasonable cost.
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Oct 8, 2014
Acer Aspire 5632 stuck on acer logo...
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Mar 6, 2013
I have a Dell Inspiron 1545 that doesn't boot successfully. It gets to the screen indicating "Starting WIndows" and then just sits there. I tried safe booting but when it should be displaying windows files that are loading, the screen just stays blank. I tried selecting "Repair" boot but the system just blinks and returns to the window that asks me to select Repair or Normal Boot. (If I select Normal Boot, it gets to "Starting Windows" and that's it.
I checked out the hard drive externally and it appears the hardware is functioning normally. I successfully booted with Hiren's Boot CD. I would like to attempt a RECOVERY but can't get beyond the Repair screen.
Since Dell doesn't provide an OS disk with the computer that would allow me to reinstall Windows 7...
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Apr 13, 2013
My Inspiron N5030 Laptop won't boot it gets stuck after the Dell logo. Then a "_" sign appears at the top left corner of the screen and then it just hangs.
I have already tried the Dell CD and run diagnostics with no problems found. Could it be a software issue or hardware as in malfunctioned hdd?
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Nov 18, 2014
So recently I was on my laptop, and I walked away to go handle something it died of no more battery charge pretty normal I left and tried to use my laptop when I came home some hours later, and now it will not proceed to my password screen.It turns on and the circle loader just spins I'm putting this up from my phone seeing as I can't use my laptop. I ran some test that told me it failed because my dst drive , or something hard drive 1, system E I'm not really sure.
Sometimes when I turn it on it will say "starting automatic repair" or something I'll leave it on then the screen just goes black, it'll still be running. I really don't know what's wrong with it...it's very sudden my laptop never occurred problems before. It won't even load when I press f12.I have a HP ENVY m6 sleekbook. It's not touch screen. It has beats audio but, it doesn't have a press able beats audio button. No CD/disk drive I can't load disk in my laptop. The batteries built in Model # m6-k010dxHard drive short dst fails extensive test....
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Jun 27, 2013
30 minutes ago, it was working perfectly with no issue. I turned it off and after 1 hour I tried to turned on by pressing the power button but it is not working. No lambs no sounds nothing. It is just like a rock.
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Nov 21, 2014
Only way to restart is to press down the power button.
I've already tried several things (BIOS, video driver replacement) unsuccessfully.
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Mar 23, 2013
I received my new Inspiron Utrabook today . Everything was fine for the first time that I booted. When I tried booting the second time, it's stuck on the Dell screen. Tried hitting F2 as per the suggested posts but to no avail. And how do you remove the battery ?
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Mar 12, 2013
I have a 14z that I purchased last August with Windows 7. It freezes at the DELL logo, and I cannot even do a F2 or F12 to try and get to any of the advanced menus.
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Aug 9, 2014
I have a HP G26 notebook pc, it has windows 7 on it and when I turn it on it only get to the windows start up screen with the little flashing logo and won't boot any further.. I have tried system repair, my back up disks.....
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Jan 14, 2015
Yesterday i have received my new Laptop Inspiron N3542 with Ubuntu. I have installed Windows 7 Ultimate 64 bit and on OS installation completes, laptop reboots continiously on DELL logo.
Troubleshooting:
1. Performed a diagnostic test from BIOS under F12 - Passed all hardware test and no failure.
2. Tried with Windows home basic and Windows Professional 64 bit no luck.
3. In BIOS only option available is AHCI.
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May 31, 2011
I have the following problem with my computer, lenovo sl 510: when pressing the power button, the computer won´t boot. On the display you can see a black background, in the upper right corner the intel emblem and in the lower left corner you can see "thinkpad". I cannot enter the bios and nothing works. We´ve tried already to press the power button a few times to reset the computer. Didn´t work as well. The keyboard doesn´t accept any hot key combinations.
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Feb 2, 2010
I'm not able to get past the initial logo screen. It just hangs, pressing the blue thinkvantage button does nothing. F12 likewise. Not able to get any sort of boot menu. Bootable CD in drive lights flash, no boot.
Have tried:
Reseating hard drive
Reseating Dimms, swapping and plugging in one at a time
Removed battery and held power switch down to discharge
This is a type 2714-CTO R500 ....
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Oct 13, 2014
Acer E5-471..... When I attempt to start my laptop it goes to the Acer logo screen and will not boot Windows 8. Only black screen and mouse pointer appear. How can i fix it?
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Dec 24, 2014
So i got this Dell xps 15 from the US through my uncle last year, it is my first Dell, and i am at a loss at what to do, it was working great till a few months ago, it started freezing up at will, i couldn't browse or open files without it freezing, the process was frustrating especially since i use it for work mostly. So i decided to format it and start over, issue is it still did the same thing, it kept shutting down at will and making my work process very slow, 4 days it froze while i was trying to browse the internet on Mozilla it was frozen for about 30 mins b4 i decided to restart it, i pressed down the on button and it has refused load up properly since then, it takes hours to boot and even when i get to the password page and see my files my laptop still freezes up and i have to start the whole process again.
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Feb 13, 2013
I just bought my Inspiron 14z Ultrabook three days ago. The first time works fine, but now it's frozen on the Dell logo screen.
I have been able to run a diagnostic test if I hit the f12, and it's all ok.
When I hit f8 and the bar is fully loaded nothing happens.
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Jan 13, 2015
I have been given Dell inspiron 15 as a scholarship From a Firm..On start up it shows Firm logo instead of Dell logo..even when operating system is loading it shows the same logo.I have updated BIOS..More over installed a fresh copy of Windows 8.1.... But still see the same logo...I want Default Dell logo and default windows logo.What should I do.. If i set Boot option to UEFI (without Legacy Enabled).. It gives error that there is no disk ..
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Apr 23, 2013
Dell 14z 5423. I need to boot into the thumb drive. Is it F2, F8 or F12? I'm creating a bootable Linux drive in case of failure and it says the F key is dependent on your system. I want to know before I create.
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Oct 31, 2014
When I strart my laptop it will show the Acer screen with the F2 F12 options then goes black with cursor in upper left corner and when windows should load it goes back to acer screen and will keep doing this till I smack it on the side then it will load windows and run normally. I created a disk image, bought a ner hard drive, loaded my image onto the new hard drive and it worked fine for a couple hours of starting and shutting down. Then it started doing it again ...
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Oct 31, 2014
When I strart my laptop it will show the Acer screen with the F2 F12 options then goes black with cursor in upper left corner and when windows should load it goes back to acer screen and will keep doing this till I smack it on the side then it will load windows and run normally. I created a disk image, bought a ner hard drive, loaded my image onto the new hard drive and it worked fine for a couple hours of starting and shutting down.
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