Dell XPS 12 :: Unable To Boot Any OS - Stuck At Windows 8 Loading Logo
Mar 7, 2014
Dell XPS 12 Laptop.
Symptoms: Unable to load windows 8, unable to load windows repair, Unable to load windows 8 installer DVD, unable to boot into Linux, Unable to load Linux live CDs or USB sticks, unable to even use an MSdos boot USB.
Problem just appeared one day, one month out of my 1 year warranty so I began troubleshooting myself. After replacing the SSD, Motherboard, and unplugging every single cable, even disassembling the display and disconnecting the Windows button, Webcam, and touchscreen cables. Still I Could not get any OS to boot. On a whim I powered on the laptop them promptly disconnected the daughter board and sure enough my OS booted right away. Upon further inspection I learned that the Auto-rotate or rotate lock button had become stuck/damaged due to a fall or hard bump. I ripped off the button and ordered a new daughter board online and all is well now.
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Jan 20, 2013
Been working on my laptop all weekend and took an hour break came back and when the laptop tried to boot up got stuck on the dell screen. The screen it is stuck on has the dell emblem in the middle and has inspiron under that and a progress bar that is completely empty. In the bottom left corner is has F2 Setup and below that has F12 Boot Options.
I have tried to turn it on and press F2 all that happens is the F2 becomes highlighted but nothing seems to happen. I can do the same for the F12. I have tried booting it while plugged into wall and when it's not doesn't seem to change anything. I have left it on for a while now and every few minutes the screen goes blank and makes a few clicking noises and a few of the lights on the top corner of bottom part of laptop flash. It then just gets stuck in the same frozen screen.
The laptop has a weeks worth of very important data I need on it....
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Dec 18, 2009
I made sure the machine was not in sleep or hibernation mode, and the user states the machine was fine a few hours ago.
I removed the hard drive but that did not change the behavior...
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Dec 25, 2012
My brand new Inspiron 14z remains on the starting DELL screen after boot up.
The initial windows 8 parameters have been registered properly (it seems...) and since the second requested reboot the PC does not go to windows 8. I have been suspecting a hardware problem and ran the full diagnostic (success!). There is nothing into the setup (F2) parameters which looks wrong and none of the boot options (F12) I tried have been successful... Is there a way to run a windows 8 safe mode boot or equivalent (note that I cannot go inside windows 8 top change this kind of option of course), and to move forward?
I desperate to see the someting else than this Dell Logo in the middle of the screen (forever?).
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Dec 10, 2012
Inspiron 15R SE 7520..When I attempt to start my laptop it goes to the Dell logo screen and will not boot Windows 8. I've had the computer less than a month and if I have to restore the system completely it will not cause much of a problem.
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Aug 9, 2014
I have a HP G26 notebook pc, it has windows 7 on it and when I turn it on it only get to the windows start up screen with the little flashing logo and won't boot any further.. I have tried system repair, my back up disks.....
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Apr 7, 2013
My Dell xps 13 is stuck on the dell logo screen, since its the logo screen i am not even able to go onto bios or boot option or anything, absolutely nothing has been working? is there anything i can do from here? or should i just send it to dell?
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Apr 6, 2013
I have an XPS 13 (L322X) running Windows 8. Yesterday I turned it off with the proper "Shut down" function. Willing to restart it, it never did.
Similarly to the post but without Windows 8 update (nor of other software)!
"I see the Dell logo, then it goes dark (but the screen is on, i can see LED glow at the edge of the screen), nothing happens anymore. If I hit the ESC or Return key I see a progress bar near the bottom of the screen and 'F12 Boot Options' at the lower right corner. There is no indication in the progress bar, so I do not know whether it is showing 0% or 100%. If I do Ctrl-Alt-Delete the laptop starts all over again, Dell logo, dark screen, hit any key, progress bar... and that's it. Hitting the Power button does the same thing, whether I hit it once or hit-and-hold."
I also tried the F12 key, but nothing moves after the "on hold" progress bar. I cannot disconnect the battery, yesterday I unplugged the power adapter and let it run out of battery, restarted but nothing changed.
The only thing I can do is with F2 entering the BIOS but since I am not a tech, I didn't trust to make changes there.
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Oct 13, 2014
Acer E5-471..... When I attempt to start my laptop it goes to the Acer logo screen and will not boot Windows 8. Only black screen and mouse pointer appear. How can i fix it?
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Apr 21, 2013
I have a XPS M1530 that has seen very little use but unfortunately won't boot now. It is stuck on the bios screen that displays the dell logo - the progress bar on this page only displays about 15% complete and will not progress any further under any circumstances. I have performed the diagnostic boot option of holding down the <FN> key before power on and this displays just the caps lock flashing rapidly - the flashing does not halt. The other diagnostic lights (scroll and num lock) remain unlit except at the initial boot they flash once as per normal.
As dell has not published the diagnostic codes. The laptop is "as new" if a few years old now and I would like to keep it for sometime to come - the purchase price at the time was ~£1300. One reason I bought dell was for the after sales care - I understand there have been various issues with this particular series of laptop which is unfortunate but I am hopeful to get it working again at reasonable cost.
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Apr 13, 2013
My Inspiron N5030 Laptop won't boot it gets stuck after the Dell logo. Then a "_" sign appears at the top left corner of the screen and then it just hangs.
I have already tried the Dell CD and run diagnostics with no problems found. Could it be a software issue or hardware as in malfunctioned hdd?
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Dec 24, 2014
So i got this Dell xps 15 from the US through my uncle last year, it is my first Dell, and i am at a loss at what to do, it was working great till a few months ago, it started freezing up at will, i couldn't browse or open files without it freezing, the process was frustrating especially since i use it for work mostly. So i decided to format it and start over, issue is it still did the same thing, it kept shutting down at will and making my work process very slow, 4 days it froze while i was trying to browse the internet on Mozilla it was frozen for about 30 mins b4 i decided to restart it, i pressed down the on button and it has refused load up properly since then, it takes hours to boot and even when i get to the password page and see my files my laptop still freezes up and i have to start the whole process again.
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Mar 6, 2013
I have a Dell Inspiron 1545 that doesn't boot successfully. It gets to the screen indicating "Starting WIndows" and then just sits there. I tried safe booting but when it should be displaying windows files that are loading, the screen just stays blank. I tried selecting "Repair" boot but the system just blinks and returns to the window that asks me to select Repair or Normal Boot. (If I select Normal Boot, it gets to "Starting Windows" and that's it.
I checked out the hard drive externally and it appears the hardware is functioning normally. I successfully booted with Hiren's Boot CD. I would like to attempt a RECOVERY but can't get beyond the Repair screen.
Since Dell doesn't provide an OS disk with the computer that would allow me to reinstall Windows 7...
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Oct 8, 2014
Acer Aspire 5632 stuck on acer logo...
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Nov 18, 2014
So recently I was on my laptop, and I walked away to go handle something it died of no more battery charge pretty normal I left and tried to use my laptop when I came home some hours later, and now it will not proceed to my password screen.It turns on and the circle loader just spins I'm putting this up from my phone seeing as I can't use my laptop. I ran some test that told me it failed because my dst drive , or something hard drive 1, system E I'm not really sure.
Sometimes when I turn it on it will say "starting automatic repair" or something I'll leave it on then the screen just goes black, it'll still be running. I really don't know what's wrong with it...it's very sudden my laptop never occurred problems before. It won't even load when I press f12.I have a HP ENVY m6 sleekbook. It's not touch screen. It has beats audio but, it doesn't have a press able beats audio button. No CD/disk drive I can't load disk in my laptop. The batteries built in Model # m6-k010dxHard drive short dst fails extensive test....
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Dec 15, 2013
my girlfriend bought herself an HP 255 G1 notebook which came a week ago. She ordered the version with Ubuntu pre-installed on it (not Windows 8). However, the pre-installed Ubuntu had a lot of flaws - the internet connection keeps disconnecting randomly, many updates cannot be installed, random errors keep occurring, sometimes the interface becomes unresponsive etc. Long story short; my girlfriend asked me to put Windows 7 on the notebook, as I am using Linux and have my old Win7 key unused.
So I prepared a Windows 7 USB stick, tried it out on my own notebook (works fine) and then tried it out on the HP 255 G1. The first couple times the USB stick wasn't recognized by the notebook. After fiddling around a bit, I have managed to get it recognized, but every time it is, the screen goes black and starts flickering.
I have tried turning Legacy mode on and off but to no avail.
I have read that this might have something to do with "UEFI", although I am not sure what that is or whether it's really related to my problem.
The very first thing I need to know whether it is generally possible or not to install any kind of Windows on this notebook, because if it's not, I will have to hurry to return it quickly.
Here are the system specs of the notebook. I am using a FAT32 formatted USB stick with a 64-bit Version of Windows 7 on it.
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Dec 2, 2014
I'm very stuck with my Y580, and I'll start by saying that I purchased the laptop about 1.5 years ago, and it came with Windows 8 installed. I didn't like Windows 8 so much, so I decided that I would get Win7. I also decided that I'd put it on an mSATA to speed things up. After doing so, I just formatted the boot partition on the older drive to use for storage. But I kept the recovery partition on there. Everything seemed to work fine until I was recently informed that I should update the BIOS. I followed all of the instructions from Lenovo in updating to the version 8.00, something like 89WW in the file name. Then recently I noticed my temps were realllly hot when gaming... and I don't play graphically demanding games. I monitored my temps and found out that my CPU (i73630QM) was running over 90°c when playing games like LoL, Dishonored, RIFT, Darksiders, and a few others, all on lower settings.
I did some googling about temps and a lot of people were saying that BIOS is often a culprit for high temps. Maybe you've already put two and two together, but it took me until this point to discover that the BIOS I had updated to is a Win8 BIOS, and I'm using Win7. I figured, this is probably a big part of my issue (and even if it's not going to solve the heat issue, I'd still like to have all my ducks in a row and have all my hardware/software/firmware compatible.
As we all very well know from the few years of tampering with these Y580s, the BIOS can't simply just be rolled back. But I figured there had to be a way. After googling around for some time, I ended up trying a few different things; editing the Config file for the earlier version of the Bios (which just resulted in another error and locked up the keyboard and mouse), I tried booting the BIOS image from a USB, but to no avail (I tried both booting from USB and also a force BIOS update, using the fn+B method, which I realize I may be doing incorrectly, as I am not entirely sure what I should name the ROM file... I can't boot windows to use ANDYSTOOL, so I named a bunch of different ROM files with different names that have worked for other people) ... so on and so forth...
The last thing I've tried was Restoring the BIOS to factory settings (within the BIOS) and now the computer will not boot windows. The Lenovo screen Posts, and Windows starts to load, freezes a moment, Blue Screens for a second, then reboots, saying that there is an issue with either Hardware or software, and gives me he option to either boot windows normally (which just results in the same thing again) or to run an automatic repair. I tried the automatic repair and it just sits on the "Preparing Automatic Repair" screen, and will do so for hours with no progress.
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Oct 31, 2014
When I strart my laptop it will show the Acer screen with the F2 F12 options then goes black with cursor in upper left corner and when windows should load it goes back to acer screen and will keep doing this till I smack it on the side then it will load windows and run normally. I created a disk image, bought a ner hard drive, loaded my image onto the new hard drive and it worked fine for a couple hours of starting and shutting down. Then it started doing it again ...
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Oct 31, 2014
When I strart my laptop it will show the Acer screen with the F2 F12 options then goes black with cursor in upper left corner and when windows should load it goes back to acer screen and will keep doing this till I smack it on the side then it will load windows and run normally. I created a disk image, bought a ner hard drive, loaded my image onto the new hard drive and it worked fine for a couple hours of starting and shutting down.
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Jan 31, 2013
I own an Inspiron N4010 14R dell laptop. When I restarted my laptop yesterday, i couldn't boot into windows and windows logo was rotating forever. So I thought OS was curropted and tried to reinstall OS. But it also didn't work. I couldn't able to install OS. But I could able to delete a partition and refresh it.
Then I ran a diagnosis on my computer and it showed an error code 2000-0146. (saying HDD needs to be replaced)
I called Dell support center and asked them about the issue. They said my hdd nedds to be replaced. So I bought a new 2.5" SATA seagate hard drive and installed it in the system.
But even after that, the same problem exists. But this time Diagnostic doesn't show any error. My warranty period is void.
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Mar 15, 2013
I've had the W530 for two years and there is an issue when turning on the laptop. I haven't contact Lenovo's warranty yet.
When I press the power button, frequently it shows the Thinkpad white logo against black background and won't load. Windows at all. It just stuck there.
I have already restore the system but the problem is still there.
Oddly, when it does work (which is rare), the "to interrupt normal startup, press enter" appears. Everytime it works, that phrase would appears.
The only components I have connected to this laptop are ethernet cable for internet, USB hub, and external drive hooked up through PC slot on the side.
Laptop Spec:
Windows 7 Professional with latest update
Intel Core i7 3720QM 2.6HGHZ
Bios 2.7
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Jul 23, 2014
For the past couple of weeks I haven't been able to use my lenovo s230u twist. I can turn it on, I can get to the "lenovo, to interrupt norml startup press enter." But then the screen goes black. Then I get to the windows boot manager, where i get some options. [URL] ....
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Apr 1, 2014
I burned two ISO files(Memtest86+ & latest DBAN 2.2.8 CD bootable ISO software ) onto two different blank CD-Rs on two different ocassions by using the in-built Windows burner in my system, also used Cyberlink ISO file burner/Mount as Virtual drive.
Tried booting from CD by following Step 1 to 4 given in this MS link . After that clicked Select a USB Device, then boot from Internal DVD/CD Drive, then OK. It took some time to process & after that I got this screen:
When I entered BIOS Setup clicking F10 and there on Boot Device options, I got this screen:
I'm not able to understand why I can't boot from any CD.
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Nov 13, 2014
I have an ACER ASPIRE 5755 laptop with 4GB RAM and 500 GB Disk. Now the issue I am facing is, it doesn't boot up. It just sits at a screen for sometime and then even if we reboot it goes to the same screen which is much prior to loading Windows and I believe just after the POST. I checked in the BIOS that hard-drive was not getting detected. I unplugged replugged ..took it out, put it back in but nothing worked. Than I removed that hard-drive and replaced it with a working hard-drive of my fren's & eventually it booted up fine. Hence this isolates to be an issue with the hard drive. Now my question is that, "is there any upper limit on the size of the hard-drive (as the inboxed one was 500GB)". I am planning to take 1TB hard drive. So will that work In addition to this, is there any link provided by Acer which I can browse and check what all Hard-drives are supported / compatible / recommended by Acer. I have been a big fan of Acer Laptops from a long time and would not want to buy a new laptop just because of this simple hard drive issue.
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May 14, 2014
I have an ENVY 17 (3277nr) with windows 8.1 in it but I'm unable to update it since several months ago so I decided to reinstall the OS so I went to the windows site that lets you download an ISO image of windows 8.1 to burn it into a disc (right now I dont have a 4gb usb at hand but is also possible).
I already burned the disc by right clicking the ISO and selecting 'burn disc image' and changed the boot options but every time I turn on my computer all I see is a single underscore and then the regular windows 8 boot screen.
I already visited wbesites in this regard and I've read things like the windows 8 UEFI thing (not on my laptop since I've upgraded from w7) and the security settings on the BIOS but none of them seem to fix the problem.
Additional details:
Oddly, when trying to open the burned dvd it only says 4.37gb out of 4.37gb, do you think my dvd drive might be damaged?
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Aug 13, 2014
HP 1000-1327TU Notebook running on windows 8 (64 bit) chinees. actually my brother purchased the HP 1000 laptop in china and gifted me , it is running in chiniess language operating system . iam unable to change the language to English so i decided to uninstall win 8 and install win 7 .but unfortunately it is not booting from cd , how to install win 7 in this laptop
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Nov 6, 2014
I have a Lenovo Y410P that will not boot. The BIOS only sees to PXE boot. It does not attempt to boot from the Windows 8 installation disc, or from the hard drive that I reinstalled Windows on myself. I can boot to both of these on other computers, so I know they are not the problem. I'm thinking it's BIOS or motherboard related, but I'm not sure where to go from here.
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Aug 20, 2014
When I boot up my Y50, The lenovo logo comes up and the windows 8.1 loading logo below it lags. It starts slow and then goes back to normal. The problem is, My other laptop which is also windows 8.1 it boots up 2x as fast even though my y50 has better computer specs. Both laptops have fast boot enabled.
Edit: My other windows 8.1 laptop boots in 14 seconds while my Y50 boots in 35seconds. There is noticable lag when it boots up.
Edit 2: A Video URL...
Edit 3: ALL good now!
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Mar 23, 2013
I received my new Inspiron Utrabook today . Everything was fine for the first time that I booted. When I tried booting the second time, it's stuck on the Dell screen. Tried hitting F2 as per the suggested posts but to no avail. And how do you remove the battery ?
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Mar 12, 2013
I have a 14z that I purchased last August with Windows 7. It freezes at the DELL logo, and I cannot even do a F2 or F12 to try and get to any of the advanced menus.
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