My Dell xps 13 is stuck on the dell logo screen, since its the logo screen i am not even able to go onto bios or boot option or anything, absolutely nothing has been working? is there anything i can do from here? or should i just send it to dell?
View 2 RepliesI have an XPS 13 (L322X) running Windows 8. Yesterday I turned it off with the proper "Shut down" function. Willing to restart it, it never did.
Similarly to the post but without Windows 8 update (nor of other software)!
"I see the Dell logo, then it goes dark (but the screen is on, i can see LED glow at the edge of the screen), nothing happens anymore. If I hit the ESC or Return key I see a progress bar near the bottom of the screen and 'F12 Boot Options' at the lower right corner. There is no indication in the progress bar, so I do not know whether it is showing 0% or 100%. If I do Ctrl-Alt-Delete the laptop starts all over again, Dell logo, dark screen, hit any key, progress bar... and that's it. Hitting the Power button does the same thing, whether I hit it once or hit-and-hold."
I also tried the F12 key, but nothing moves after the "on hold" progress bar. I cannot disconnect the battery, yesterday I unplugged the power adapter and let it run out of battery, restarted but nothing changed.
The only thing I can do is with F2 entering the BIOS but since I am not a tech, I didn't trust to make changes there.
I have a XPS M1530 that has seen very little use but unfortunately won't boot now. It is stuck on the bios screen that displays the dell logo - the progress bar on this page only displays about 15% complete and will not progress any further under any circumstances. I have performed the diagnostic boot option of holding down the <FN> key before power on and this displays just the caps lock flashing rapidly - the flashing does not halt. The other diagnostic lights (scroll and num lock) remain unlit except at the initial boot they flash once as per normal.
As dell has not published the diagnostic codes. The laptop is "as new" if a few years old now and I would like to keep it for sometime to come - the purchase price at the time was ~£1300. One reason I bought dell was for the after sales care - I understand there have been various issues with this particular series of laptop which is unfortunate but I am hopeful to get it working again at reasonable cost.
Been working on my laptop all weekend and took an hour break came back and when the laptop tried to boot up got stuck on the dell screen. The screen it is stuck on has the dell emblem in the middle and has inspiron under that and a progress bar that is completely empty. In the bottom left corner is has F2 Setup and below that has F12 Boot Options.
I have tried to turn it on and press F2 all that happens is the F2 becomes highlighted but nothing seems to happen. I can do the same for the F12. I have tried booting it while plugged into wall and when it's not doesn't seem to change anything. I have left it on for a while now and every few minutes the screen goes blank and makes a few clicking noises and a few of the lights on the top corner of bottom part of laptop flash. It then just gets stuck in the same frozen screen.
The laptop has a weeks worth of very important data I need on it....
My brand new Inspiron 14z remains on the starting DELL screen after boot up.
The initial windows 8 parameters have been registered properly (it seems...) and since the second requested reboot the PC does not go to windows 8. I have been suspecting a hardware problem and ran the full diagnostic (success!). There is nothing into the setup (F2) parameters which looks wrong and none of the boot options (F12) I tried have been successful... Is there a way to run a windows 8 safe mode boot or equivalent (note that I cannot go inside windows 8 top change this kind of option of course), and to move forward?
I desperate to see the someting else than this Dell Logo in the middle of the screen (forever?).
Acer Aspire 5632 stuck on acer logo...
View 4 Replies View RelatedI made sure the machine was not in sleep or hibernation mode, and the user states the machine was fine a few hours ago.
I removed the hard drive but that did not change the behavior...
So recently I was on my laptop, and I walked away to go handle something it died of no more battery charge pretty normal I left and tried to use my laptop when I came home some hours later, and now it will not proceed to my password screen.It turns on and the circle loader just spins I'm putting this up from my phone seeing as I can't use my laptop. I ran some test that told me it failed because my dst drive , or something hard drive 1, system E I'm not really sure.
Sometimes when I turn it on it will say "starting automatic repair" or something I'll leave it on then the screen just goes black, it'll still be running. I really don't know what's wrong with it...it's very sudden my laptop never occurred problems before. It won't even load when I press f12.I have a HP ENVY m6 sleekbook. It's not touch screen. It has beats audio but, it doesn't have a press able beats audio button. No CD/disk drive I can't load disk in my laptop. The batteries built in Model # m6-k010dxHard drive short dst fails extensive test....
My Inspiron N5030 Laptop won't boot it gets stuck after the Dell logo. Then a "_" sign appears at the top left corner of the screen and then it just hangs.
I have already tried the Dell CD and run diagnostics with no problems found. Could it be a software issue or hardware as in malfunctioned hdd?
Dell XPS 12 Laptop.
Symptoms: Unable to load windows 8, unable to load windows repair, Unable to load windows 8 installer DVD, unable to boot into Linux, Unable to load Linux live CDs or USB sticks, unable to even use an MSdos boot USB.
Problem just appeared one day, one month out of my 1 year warranty so I began troubleshooting myself. After replacing the SSD, Motherboard, and unplugging every single cable, even disassembling the display and disconnecting the Windows button, Webcam, and touchscreen cables. Still I Could not get any OS to boot. On a whim I powered on the laptop them promptly disconnected the daughter board and sure enough my OS booted right away. Upon further inspection I learned that the Auto-rotate or rotate lock button had become stuck/damaged due to a fall or hard bump. I ripped off the button and ordered a new daughter board online and all is well now.
So i got this Dell xps 15 from the US through my uncle last year, it is my first Dell, and i am at a loss at what to do, it was working great till a few months ago, it started freezing up at will, i couldn't browse or open files without it freezing, the process was frustrating especially since i use it for work mostly. So i decided to format it and start over, issue is it still did the same thing, it kept shutting down at will and making my work process very slow, 4 days it froze while i was trying to browse the internet on Mozilla it was frozen for about 30 mins b4 i decided to restart it, i pressed down the on button and it has refused load up properly since then, it takes hours to boot and even when i get to the password page and see my files my laptop still freezes up and i have to start the whole process again.
View 2 Replies View RelatedI've had the W530 for two years and there is an issue when turning on the laptop. I haven't contact Lenovo's warranty yet.
When I press the power button, frequently it shows the Thinkpad white logo against black background and won't load. Windows at all. It just stuck there.
I have already restore the system but the problem is still there.
Oddly, when it does work (which is rare), the "to interrupt normal startup, press enter" appears. Everytime it works, that phrase would appears.
The only components I have connected to this laptop are ethernet cable for internet, USB hub, and external drive hooked up through PC slot on the side.
Laptop Spec:
Windows 7 Professional with latest update
Intel Core i7 3720QM 2.6HGHZ
Bios 2.7
I own a Dell XPS 13 - L321X ultrabook (out of warranty). All of a sudden when waking it up the display went black and even after hard booting the machine it doesn't come back to life. What could be the reason and how to fix it?
Should I open the laptop and remove battery? Could it be a BIOS corruption issue?
I tried connecting to the external display but nothing shows up there as well.
When I open the lid to the laptop and hit the power button, the 3 buttons on the top of the keyboard cycle through and the power comes on, but the only thing that happens next is the screen turns on with a slight brightness, but it doesn't load any further. It doesn't even load to the Dell logo. If I tap the power button again, all lights and monitor goes off with a beep noise.
I have taken the battery out, unplugged the power cord and held the power button for over 15 seconds. This did not do anything.
I bought a Dell XPS13z (L321X) in near future. But It's broken because of an Accident. The screen is broken completely. Probably it will be repaired after insurance procedure finished. Just because of it will take time and I need a computer I bought the new XPS13z again.
I have created a Factory Restore USB Flash Disc for my first laptop. Can I use this USB Flash Recovery for Both Laptops. Or Should I create the new one for the second laptop. They both are XPS13z (L321X) with same hardware. If the recovery usb includes same software I want to keep only one Recovery USB for Both.
I have a Dell XPS L321X that currently has both an admin and system password set. I know these passwords, that is not the issue. The issue is that I would like to remove the system password but leave the BIOS password protected.
Maybe I am being dense, but I cannot find where to DEACTIVATE the system password. I have the option change it but not remove it.
I just bought my Inspiron 14z Ultrabook three days ago. The first time works fine, but now it's frozen on the Dell logo screen.
I have been able to run a diagnostic test if I hit the f12, and it's all ok.
When I hit f8 and the bar is fully loaded nothing happens.
I have been given Dell inspiron 15 as a scholarship From a Firm..On start up it shows Firm logo instead of Dell logo..even when operating system is loading it shows the same logo.I have updated BIOS..More over installed a fresh copy of Windows 8.1.... But still see the same logo...I want Default Dell logo and default windows logo.What should I do.. If i set Boot option to UEFI (without Legacy Enabled).. It gives error that there is no disk ..
View 7 Replies View RelatedWhen I power up my laptop it won't go past the dell logo. I tried the removal of the battery test. I also tried running the diagnostics test and everything was good. There were no error messages. What can I try next?
View 7 Replies View RelatedOk, so I have this laptop (17R 5720) that I got in November. Um every time I turn it on, I get a blank screen just after the dell logo pops up.
I've tried taking out the battery and unplugging the adapter and holding the power button for 30 seconds and putting the battery back in. I've tried "D" + power, tried Fn + Power, tried F2 to get to the BIOS window, and I've tried F12 (which only got me to the Boot menu). Still nothing happens.
Don't know what else I can do. It looks like I only got limited access to technical support so I hope it's nothing major that I have to deal with.
When I turn the laptop on it gets to the Dell logo screen then screen goes black with a cursor in top left corner but then it restarts again.Regardless if the F2 or F12 keys are selected or not, the systems restarts again. This cycle continues indefinately until I turn it off.
I have replaced the memory stick (brand new), the hard drive (brand new), the motherboard (used from ebay), and the processor (used from ebay) and still the same thing. I have tried it without the cd drive installed and same thing. I have tried it without the battery installed but with the power supply and same thing. I have tried turning it on with the windows disk in the cd rom drive and same thing.
My Inspiron 17R 5720 laptop (which came with windows 8) was working fine yesterday but whenever I try to turn it on today it shows the Dell logo briefly then goes to a black screen and remains like that. The F12 key works, but I can't change any settings as it will only let me highlight the diagnostics option. I've run diagnostics and recieved no error reports. Neither the F2 or F8 keys work, so I can't access BIOS or start in safe mode. I've tried removing the battery and unplugging the power.
View 7 Replies View RelatedI am having dell inspiron 1545...was working fine until last week when problem with screen started.
Whenever I try to turn on my laptop, it shows me dell logo and then it goes black... booting process is still on..and if you see screen in bright light you can see the process..
Now initially i thought that i need to replace my screen but it is showing dell logo so i am pretty sure that screen works fine, now my laptop does have the problem of overheating. is that is a problem????
and my laptop screen attachment to main body is not perfect too.
I have a new Dell Inspiron 17R with Windows 8 (bought dec 12). From the last two days, the laptop freezes after boot. The screen (touch wood) is fine, since it gives me option to trouble shoot and all. I have a feeling its a windows 8 problem. I have done all the things (such as pressing fn and power logo) as mentioned in other posts. Still its not working. As of now the laptop is in pre-boot system assessment - all are done but Hard Drive 0 is stuck at 10% from the last 15 mins!
Why is the screen black / blank after booting dell logo? I do get 'Welcome' message below the Dell logo but after that the screen is blank.
I have a envy dv6 serial 2ce2502rs6 product b6b49av. It starts up with hp logo and goes to black screen. I tried repair before and it didn't work. I tried the hard restart and it came on and I selected repair and it didn't work again so I selected turn off and now it goes to black screen.
Once unit is powered on keep tapping the F2 key run the diagnostics test . It saysProcessor check passed. Memory quick check passed. Hard drive smart check passed. Hard drive short DST check FAILED.Failure ID OU7ATA-6B877E-QFPK1A-60U503Product iD b6b49avHard drive 1
I'm having a Dell XPS L321X and the trackpad is totally laggy compared to a macbook. I'm using Win8 and installed the win8 driver and the two finger scroll has a delay of half a second.
I tried the newer Win7 Cypress Touchpad Drivers... the same laggy problem.
Any new drivers available?
Beside of that, i still have my fan problem: [URL] ....
The McAfee expired and each time it opens a new windows I get an error message and am asked to buy again. Started to freeze the screen and I'd have to shut down the unit and start again if I had more than 3 open windows.There was a system restore logo on the left side of the screen - so I thought maybe that would work - wrong thing to do!
Now it starts, and then the windows colored balls appear and turn into the logo - then nothing but blue gray screen. Tried doing F-8 system restore to factory settings, the last option, as recommended by MicroWarehouse where machine was purchased for Army son-in-law in 2011 - would not run completely. the instruction at 0x0411c2e3 referenced memory at 0x0db81030. The memory could not be written. went back to that F8 screen automatically so I tried it again - same message ar 0x44cc2r3 and back to the screen
since it said memory, I clicked on restore memory - which may have been wrong as it said I had videos, and I did not, and it said I had pictures, which I would only have had in e-mail. but I clicked to do it. Took several hours to run. and still screen is blue/gray. Now it won't even F8. Thinking my son-in-law may have disturbed something when he re-set it for me (took all their info off prior to military deployment - and when I tried to restore that may have conflicted with what he did. (We got him btter unit, I got old one)
Inspiron 15R SE 7520..When I attempt to start my laptop it goes to the Dell logo screen and will not boot Windows 8. I've had the computer less than a month and if I have to restore the system completely it will not cause much of a problem.
View 16 Replies View RelatedI am currently using windows 8 as my OS. When I attempt to start my laptop the Dell logo flashes on the screen and the screen turns blank/black and sits there for a few min before displaying an empty bar and F12 Boot Options in the bottom right hand corner.
I have attempted to press F12 to try and load windows in safe mode but everything is frozen at this point.
Is there a way to determine if its a hardware issue or windows issue. When I searched for the issue I found some with a similar issue but the link provided for support was no longer valid
My Laptop is Lenovo G460, I have no problem with it till about a few days ago, my problem is every time I boot my laptop, I got blackscreen between Lenovo Logo --> windows logon, it's took about 2/3 minutes with cursor appeared at the very top left corner which is really make me mad . And every time I shutdown my laptop, I faced a long time shutdown, after my screen off, my keyboard and mouse still on...after about 5-10 seconds then it's all completly off.
I try to figured out what's happened with my laptop, then I change my boot option (F2)
I changed Sata Controller from AHCI to Sata Controller Compatible, and now every thing is works! no more black screen, and not only that, now lenovo logo is just faster, but the problem is still happen, when windows logo going to appeared I got blue screen error (BSOD) then the laptop was restarted by it self.
I try to redownloaded and reinstalled the drivers for my Windows 7 64 bit, here are the following that I redownloaded and reinstalled :
Chipset Driver
Intel Matrix storage
Intel Rapid Store
Intel Sata Controller
Turbo Boost