Dell XPS 13 L322X :: Stuck After Logo Screen - Win 8 OS / No Update Done

Apr 6, 2013

I have an XPS 13 (L322X)  running Windows 8. Yesterday I turned it off with the proper "Shut down" function. Willing to restart it, it never did.

Similarly to the post but without Windows 8 update (nor of other software)!

"I see the Dell logo, then it goes dark (but the screen is on, i can see LED glow at the edge of the screen), nothing happens anymore. If I hit the ESC or Return key I see a progress bar near the bottom of the screen and 'F12 Boot Options' at the lower right corner. There is no indication in the progress bar, so I do not know whether it is showing 0% or 100%. If I do Ctrl-Alt-Delete the laptop starts all over again, Dell logo, dark screen, hit any key, progress bar... and that's it. Hitting the Power button does the same thing, whether I hit it once or hit-and-hold."

I also tried the F12 key, but nothing moves after the "on hold" progress bar. I cannot disconnect the battery, yesterday I unplugged the power adapter and let it run out of battery, restarted but nothing changed.

The only thing I can do is with F2 entering the BIOS but since I am not a tech, I didn't trust to make changes there.

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Dell XPS 13 :: (L321X) Stuck On Logo Screen

Apr 7, 2013

My Dell xps 13 is stuck on the dell logo screen, since its the logo screen i am not even able to go onto bios or boot option or anything, absolutely nothing has been working? is there anything i can do from here? or should i just send it to dell?

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Apr 21, 2013

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Jan 20, 2013

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Dec 25, 2012

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Mar 7, 2014

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I have taken the battery out, unplugged the power cord and held the power button for over 15 seconds. This did not do anything. 

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Feb 13, 2013

I just bought my Inspiron 14z Ultrabook three days ago. The first time works fine, but now it's frozen on the Dell logo screen.

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Feb 6, 2013

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My Inspiron 17R 5720 laptop (which came with windows 8) was working fine yesterday but whenever I try to turn it on today it shows the Dell logo briefly then goes to a black screen and remains like that. The F12 key works, but I can't change any settings as it will only let me highlight the diagnostics option. I've run diagnostics and recieved no error reports. Neither the F2 or F8 keys work, so I can't access BIOS or start in safe mode. I've tried removing the battery and unplugging the power.

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