Dell Inspiron 14z :: Laptop Freezes During Boot Up At Logo
Mar 12, 2013
I have a 14z that I purchased last August with Windows 7. It freezes at the DELL logo, and I cannot even do a F2 or F12 to try and get to any of the advanced menus.
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Jan 14, 2015
Yesterday i have received my new Laptop Inspiron N3542 with Ubuntu. I have installed Windows 7 Ultimate 64 bit and on OS installation completes, laptop reboots continiously on DELL logo.
Troubleshooting:
1. Performed a diagnostic test from BIOS under F12 - Passed all hardware test and no failure.
2. Tried with Windows home basic and Windows Professional 64 bit no luck.
3. In BIOS only option available is AHCI.
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Dec 10, 2012
Inspiron 15R SE 7520..When I attempt to start my laptop it goes to the Dell logo screen and will not boot Windows 8. I've had the computer less than a month and if I have to restore the system completely it will not cause much of a problem.
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Oct 13, 2014
Acer E5-471..... When I attempt to start my laptop it goes to the Acer logo screen and will not boot Windows 8. Only black screen and mouse pointer appear. How can i fix it?
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Mar 23, 2013
I received my new Inspiron Utrabook today . Everything was fine for the first time that I booted. When I tried booting the second time, it's stuck on the Dell screen. Tried hitting F2 as per the suggested posts but to no avail. And how do you remove the battery ?
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Jan 20, 2013
Been working on my laptop all weekend and took an hour break came back and when the laptop tried to boot up got stuck on the dell screen. The screen it is stuck on has the dell emblem in the middle and has inspiron under that and a progress bar that is completely empty. In the bottom left corner is has F2 Setup and below that has F12 Boot Options.
I have tried to turn it on and press F2 all that happens is the F2 becomes highlighted but nothing seems to happen. I can do the same for the F12. I have tried booting it while plugged into wall and when it's not doesn't seem to change anything. I have left it on for a while now and every few minutes the screen goes blank and makes a few clicking noises and a few of the lights on the top corner of bottom part of laptop flash. It then just gets stuck in the same frozen screen.
The laptop has a weeks worth of very important data I need on it....
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Jan 7, 2013
I purchased my laptop a little over 2 weeks ago. After the first week I noticed that when I turn it on the dell logo will come on and then immediately go to a black screen. At that point I have to power off the back on and it boots normally. I flashed the BIOS to the A11 update but the didn't fix the issue.
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Apr 13, 2013
My Inspiron N5030 Laptop won't boot it gets stuck after the Dell logo. Then a "_" sign appears at the top left corner of the screen and then it just hangs.
I have already tried the Dell CD and run diagnostics with no problems found. Could it be a software issue or hardware as in malfunctioned hdd?
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Feb 8, 2013
My two weeks old dell inspiron 17R doesn't boot into the OS (Windows 8).
By hardware diag. passed the test, found nothing.
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Apr 17, 2013
I am currently using windows 8 as my OS. When I attempt to start my laptop the Dell logo flashes on the screen and the screen turns blank/black and sits there for a few min before displaying an empty bar and F12 Boot Options in the bottom right hand corner.
I have attempted to press F12 to try and load windows in safe mode but everything is frozen at this point.
Is there a way to determine if its a hardware issue or windows issue. When I searched for the issue I found some with a similar issue but the link provided for support was no longer valid
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Feb 5, 2013
I bought a new dell inspiron n5050 around 5 months back !!!! it is not starting!!! the dell logo is coming and again it is repeating the same thing !!! i installed xp in the laptop so it is working !!! Earlier i used windows 7 ultimate!!!! But when again installed win 7 it had been installed but again i am facing same problem!!! i have tried change all in boot options but im facing same problem !!! The dell logo is visible again and again but no result!!!
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Apr 24, 2013
I have a Inspiron17R N7010 and when I turn it on the windows start up screen freezes up. I was going to do a system restore but don't know how since windows 7 never finishes loading.
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Mar 15, 2014
I received a new Inspiron 15 7000 yesterday, and am experiencing the following issue:
Approximately every other time I try to either a) Turn On the laptop or b) Resume from sleep - the laptop freezes.
This is often accompanied by the backlit keyboard being lit and staying on. Nothing else happens. No screen etc. or other response. The only way to get the laptop to work is to hold down the power button to kill the machine, and try again. This usually works and the system starts in a seconds.
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Feb 12, 2013
I purchased an Inspiron 14z a few months ago and it has been working fine until recently - upon starting up, it freezes at the dell logo screen. I have searched for posts regarding this problem and have found no solutions that work for me; I've tried pressing F2 and F12 but no keystrokes will register.
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Oct 18, 2014
I have some problems with a new Dell laptop (bought a few weeks ago). The model is Dell 15.6'' Inspiron 3542. I've searched on google and on other forums but i didn't found something useful for my problem.
The problem is that when i turn on the laptop, running only on battery, after starting the windows, it freezes. If i turn on the laptop, with the AC adaptor plugged in, it works perfectly. But if i remove the AC adaptor, the laptop freezes after a while. If i turn off the laptop without the AC adaptor plugged in, the screen goes black but the laptop dosen't shut down completly, it freezes. And every time it freezes, the only way to shut down the laptop is to press for 5 sec the start button. I can use the laptop on battery mode, only on "Safe Mode" option of Windows.
I'm using Windows 7 Ultimate 64 bits, and i installed all the drivers from Dell support site.
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Mar 7, 2014
Dell XPS 12 Laptop.
Symptoms: Unable to load windows 8, unable to load windows repair, Unable to load windows 8 installer DVD, unable to boot into Linux, Unable to load Linux live CDs or USB sticks, unable to even use an MSdos boot USB.
Problem just appeared one day, one month out of my 1 year warranty so I began troubleshooting myself. After replacing the SSD, Motherboard, and unplugging every single cable, even disassembling the display and disconnecting the Windows button, Webcam, and touchscreen cables. Still I Could not get any OS to boot. On a whim I powered on the laptop them promptly disconnected the daughter board and sure enough my OS booted right away. Upon further inspection I learned that the Auto-rotate or rotate lock button had become stuck/damaged due to a fall or hard bump. I ripped off the button and ordered a new daughter board online and all is well now.
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Apr 11, 2010
I have received by new XPS 1645 on 2-Apr-2010
Yesterday while cleaning the laptop lid (thanks to its fingerprint magnet nature) the E and L letters of the DELL logo came off.
Please tell from where can i get the sticker replaced ??
The picture of the peeled logo is in the attachment
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Jan 3, 2015
I receive the below message when I turn on the Acer Aspire One after seeing the Acer logo.
Pressing the "alt" key with the "F10" when logo appears does not do anything.
Intel UNDI, PXE-2.1 (build 082)
Copyright (C) 1997-2000 Intel Corp
For Atheros PCIE Ethernet Controller v1.0.0.13(2008/10/15)
Check cable connection..!
PXE-M0F: Exiting Intel PXE ROM.
No bootable device -- insert boot disk and press any key
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Apr 10, 2013
Have had my Inspiron N5010 for 2 years and I now have the following error codes after running the diagnostic utility:
Error 0123 (2000-0123)Memory Integrity test failedError 0142 (2000-0142)Hard drive 0 : Status 79
I assume a new disk will be required.
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Apr 1, 2013
My Dell Inspiron 1764 laptop will not boot up after using windows 7 installation disc in repair mode, as it has to restart several times during set up, it would not restart after first phase of operation. It never got to finish operation. Now it is just coming up with a black screen saying,Windows boot manager Windows failed to start. A recent hardware or software change it might be the cause. To fix the problem:
1. insert windows installation disc and restart computer (which it will not let me do)
2. choose your language settings and then click next
3. click repair your computer
if you do not have this disc, contact your system administrator or computer manufacturer for assistance
file: BootBcd
status: 0x000000f
info: an error occurred while attempting to read the boot configuration data
After start up even pressing F8 before logo disappears numerous times it will not let me into that menu, so I cant access start up in safe mode or last known good configuration. No matter what I do it will not go past the above message on screen. I do have 1 year left on my warranty..Even pressing power button for 30 seconds with power disconnected, or pressing F8 button several times on start up doesn't go into menu at all....
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Sep 10, 2009
Wife has a Dell Inspirion E1505 that keep freezing on the Vista boot screen. You know the one with the 3 yellow bars that just run across the screen right before you see you login name.
Well it just freezes and never gets past that screen. I walked her through reinstalling Vista over the phone and it boots from the cd and then loads all the drivers off of it and then goes to the Vista boot screen again and freezes..
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Aug 9, 2014
I have a HP G26 notebook pc, it has windows 7 on it and when I turn it on it only get to the windows start up screen with the little flashing logo and won't boot any further.. I have tried system repair, my back up disks.....
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Nov 5, 2014
My acer aspire one AOD270 is not booting. After I press the power on, it stops on the initial display of the acer logo. Nothing else happens. The F2 key only makes it say "please wait" and forever.
I have tried to discharge capacitance and staff like that. I have tried several keys/hot keys to no avail including the F12 and altGr+F8 Is it the BIOS and what should I do or is it the RAM because I checked on my RAM and it is in the right place
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Feb 25, 2015
I have a new E1-572G laptop. Long story short, I installed Win 7 on it, and after that, Ubuntu 14.10. I had issues with bootloader, but after fiddling around with legacy/UEFI booting, secure boot, and things like that, I almost successfully configured the laptop. When I selected the ubuntu uefi bootmgr in the bios, in secure boot mode, I rebooted the laptop for what I thought the last time, but then it did not go past the Acer logo. Only combination that works is ctrl+alt+delete. If I remove the hdd, then the acer logo flashes for half a second, and a black screen appears, with a static console cursor at the left upper corner.
I searched a lot in the topic, wanted to reset the bios, but there is no jumper for this, nor can I remove the bios battery. I wanted to reflash the bios, but I could not find proper instructions on this.
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Jan 27, 2013
can't get my laptop to boot up/start. No sounds. No beeps. No nothing. Power cord indicates it is working fine. Battery should be charged since I rarely operate it under the battery. Has been running fine, no problems, I paused a movie and since then it is completely dark and not operating. Really disappointing since it is my main computer that I use every day.
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Jan 11, 2015
Dell Inspiron 17R laptop, close to 2 years old.
For a couple of months, the laptop refuses to boot when turning it on. Screens stays completely black, never reaches the Dell-logo. The power-LED burns normally, CPU lights up for a few seconds, then dies out. I hear the fans starting and I think the hard disk starts as well.
The speakers start making an intermittent beeping sound, short beep every +- 3 seconds.
At this point, I have to interrupt the proces, and restart. Occasionally, the computer does start normally (around 10-30 times trying). In the beginning, this took only a few times trying, but it's getting worse.
When the computer comes back from sleep, it doesn't have any problems, only when it's (re)started, or coming from hibernation (deep sleep).
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May 31, 2011
I have the following problem with my computer, lenovo sl 510: when pressing the power button, the computer won´t boot. On the display you can see a black background, in the upper right corner the intel emblem and in the lower left corner you can see "thinkpad". I cannot enter the bios and nothing works. We´ve tried already to press the power button a few times to reset the computer. Didn´t work as well. The keyboard doesn´t accept any hot key combinations.
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Dec 18, 2009
I made sure the machine was not in sleep or hibernation mode, and the user states the machine was fine a few hours ago.
I removed the hard drive but that did not change the behavior...
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Feb 2, 2010
I'm not able to get past the initial logo screen. It just hangs, pressing the blue thinkvantage button does nothing. F12 likewise. Not able to get any sort of boot menu. Bootable CD in drive lights flash, no boot.
Have tried:
Reseating hard drive
Reseating Dimms, swapping and plugging in one at a time
Removed battery and held power switch down to discharge
This is a type 2714-CTO R500 ....
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Mar 13, 2013
Flashing the bios. I have a Aspire 5810TZ. I boot it up and it just says 'acer' and won't go any further. I went to the download page for BIOS on us.acer.com and it has a zip file with 5 files:
JM4151135.exe FLA... GPC_V135.bin readme.txt FLASH.BAT
What do I do? I have tried copying the files to a USB and powering on with Fn-Esc held down. After letting go of the power button and holding Fn-Esc a different screen appears after 30 seconds. I let go and have given it 30 minutes but it is not doing anything. I have read online from other people the power button should be blinking. Do I need to rename one of the files.
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