Acer Aspire E1-572G :: Can't Boot Past Starting Logo
Feb 25, 2015
I have a new E1-572G laptop. Long story short, I installed Win 7 on it, and after that, Ubuntu 14.10. I had issues with bootloader, but after fiddling around with legacy/UEFI booting, secure boot, and things like that, I almost successfully configured the laptop. When I selected the ubuntu uefi bootmgr in the bios, in secure boot mode, I rebooted the laptop for what I thought the last time, but then it did not go past the Acer logo. Only combination that works is ctrl+alt+delete. If I remove the hdd, then the acer logo flashes for half a second, and a black screen appears, with a static console cursor at the left upper corner.
I searched a lot in the topic, wanted to reset the bios, but there is no jumper for this, nor can I remove the bios battery. I wanted to reflash the bios, but I could not find proper instructions on this.
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Feb 7, 2015
I needed to use Windows resore. after restart, the acer logo dont show and laptop stay in black screen and HDD LED blink in aqual time slice. Then after a few minutes acer logo shown and Windows starts.
This, happend few times but now acer logo dont show and it stay in black screen .
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Feb 2, 2010
I'm not able to get past the initial logo screen. It just hangs, pressing the blue thinkvantage button does nothing. F12 likewise. Not able to get any sort of boot menu. Bootable CD in drive lights flash, no boot.
Have tried:
Reseating hard drive
Reseating Dimms, swapping and plugging in one at a time
Removed battery and held power switch down to discharge
This is a type 2714-CTO R500 ....
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Dec 10, 2012
Inspiron 15R SE 7520..When I attempt to start my laptop it goes to the Dell logo screen and will not boot Windows 8. I've had the computer less than a month and if I have to restore the system completely it will not cause much of a problem.
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Sep 18, 2014
I have been working on computers for almost 20 years and this has me completely confused. My Aspire V3-571-6643 laptop was working fine until just recently. The system will power on and show the Acer screen and then immediately reboots. It will stay in this reboot loop until manually stopped.
I cleaned and reseated the RAM module and also tried it in both slots with no change. I was able to access BIOS and determined the drives and all settings are correct and even reset to factory defaults with no change. I then pulled the HDD to use in a docking station to determine if the drive was salvagable. Everything reads fine and passed both short and long tests via SeaTools. With the HDD installed the system won't try to boot to CD/USB but after removing it the system will boot to CD just fine. I then ran a full scan using Eurosoft Pc-Check and everything is fine. I reinstalled the HDD and immediately get the reboot loop again.
At this point the mainboard and HDD both test fine independently but will not work together. My only guess is that the mainboard is no longer supplying enough power for all of the components and crashing when the HDD tries to spin up on boot. That, or the SATA controller is malfunctioning and only working for the ODD.
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Sep 19, 2014
I'm a PC repair technician and have been working on computers for almost 20 years and this has me completely confused. My Aspire V3-571-6643 laptop was working fine until just recently. The system will power on and show the Acer screen and then immediately reboots. It will stay in this reboot loop until manually stopped.
I cleaned and reseated the RAM module and also tried it in both slots with no change. I was able to access BIOS and determined the drives and all settings are correct and even reset to factory defaults with no change. I then pulled the HDD to use in a docking station to determine if the drive was salvagable. Everything reads fine and passed both short and long tests via SeaTools. With the HDD installed the system won't try to boot to CD/USB but after removing it the system will boot to CD just fine. I then ran a full scan using Eurosoft Pc-Check and everything is fine. I reinstalled the HDD and immediately get the reboot loop again.
At this point the mainboard and HDD both test fine independently but will not work together. My only guess is that the mainboard is no longer supplying enough power for all of the components and crashing when the HDD tries to spin up on boot. That, or the SATA controller is malfunctioning and only working for the ODD.
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Jan 6, 2015
I have an Acer 8930G, it's knocking on some years (approx 7ish) and this is the first problem I have had with it. When i turn it on, the normal Acer screen shows up and then where it would normally load to windows it just blacks out. There is still power as the all the lights are still working and there is a white-ish light which looks inside the base of the screen. I have looked around on the web and have tried the flashlight on the screen and also removing battery / power cable and holding down the power button for a minute and rebuilding and trying again, but to no avail. I am able to get onto the BIOS screen, and it did look like the boot device in position 1 was the BD drive, I moved this back to the hard drive but still the same....
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Jan 3, 2015
I receive the below message when I turn on the Acer Aspire One after seeing the Acer logo.
Pressing the "alt" key with the "F10" when logo appears does not do anything.
Intel UNDI, PXE-2.1 (build 082)
Copyright (C) 1997-2000 Intel Corp
For Atheros PCIE Ethernet Controller v1.0.0.13(2008/10/15)
Check cable connection..!
PXE-M0F: Exiting Intel PXE ROM.
No bootable device -- insert boot disk and press any key
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Dec 1, 2014
My Acer Aspire V3 laptop (with Windows 8) stopped working and I tried to reset it but it fails after around 50% operation. I tried both reset and refresh options both not working. I dont have a recovery disc. I created one in another laptop(Toshiba)running Windows 8. Now I want to boot from the recovery media but it is not doing it. I tried to press F2 key on the start to get the bios screen but it is not showing and showing the Automatic repair screen with Advanced options.
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Nov 5, 2014
My acer aspire one AOD270 is not booting. After I press the power on, it stops on the initial display of the acer logo. Nothing else happens. The F2 key only makes it say "please wait" and forever.
I have tried to discharge capacitance and staff like that. I have tried several keys/hot keys to no avail including the F12 and altGr+F8 Is it the BIOS and what should I do or is it the RAM because I checked on my RAM and it is in the right place
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Mar 13, 2013
Flashing the bios. I have a Aspire 5810TZ. I boot it up and it just says 'acer' and won't go any further. I went to the download page for BIOS on us.acer.com and it has a zip file with 5 files:
JM4151135.exe FLA... GPC_V135.bin readme.txt FLASH.BAT
What do I do? I have tried copying the files to a USB and powering on with Fn-Esc held down. After letting go of the power button and holding Fn-Esc a different screen appears after 30 seconds. I let go and have given it 30 minutes but it is not doing anything. I have read online from other people the power button should be blinking. Do I need to rename one of the files.
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Oct 13, 2014
Acer E5-471..... When I attempt to start my laptop it goes to the Acer logo screen and will not boot Windows 8. Only black screen and mouse pointer appear. How can i fix it?
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Feb 6, 2013
When I power up my laptop it won't go past the dell logo. I tried the removal of the battery test. I also tried running the diagnostics test and everything was good. There were no error messages. What can I try next?
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Oct 10, 2010
I recently bought a HP Pavilion computer (HP Pavilion 10: 10-e010nr). This was my first experience with Windows 9.1, but everything seemed to be going OK. Then, yesterday when I had to enter my password again, the computer began running very slowly and then seemed to lock-up; it wouldn't do anything. I held the "on button" until the computer shut down and then restarted it. When it restarted, it didn't get past the initial screen that shows "HP" within a blue circle and the small circle of small, white dots shows that it's working but nothing ever happens. I tried this numerous times, but the same thing happens.
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Jan 1, 2012
My HP TouchSmart tm2 with the product number of VL618AV won't turn on past the logo screen. I really don't understand why this is happening because it is just over a year old. I have Windows 7 and there are no error messages on the computer.
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Apr 12, 2013
I have a Dell Inspiron 1545. So, a few months ago, I got mad at my laptop and slammed the screen down. I think it was taking its sweet time shutting down or something. I can't remember. Anyway, the next time I tried to turn it on, it goes into Startup Repair, and then comes up with a screen of errors, namely "StartupRepairOffline", "Autofailover", "NoOSInstalled". I can go into advanced options and go into DOS command (it comes up to the X drive); I was able to successfully pull off stuff I wanted, but I'm thinking I damaged the hard drive. I've let this sit for awhile, using my daughters' laptop, but now I want mine back and want to repair it. What should I do first? Also, I don't think I have any startup disks or anything like that.
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Dec 25, 2012
My brand new Inspiron 14z remains on the starting DELL screen after boot up.
The initial windows 8 parameters have been registered properly (it seems...) and since the second requested reboot the PC does not go to windows 8. I have been suspecting a hardware problem and ran the full diagnostic (success!). There is nothing into the setup (F2) parameters which looks wrong and none of the boot options (F12) I tried have been successful... Is there a way to run a windows 8 safe mode boot or equivalent (note that I cannot go inside windows 8 top change this kind of option of course), and to move forward?
I desperate to see the someting else than this Dell Logo in the middle of the screen (forever?).
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Nov 18, 2014
So recently I was on my laptop, and I walked away to go handle something it died of no more battery charge pretty normal I left and tried to use my laptop when I came home some hours later, and now it will not proceed to my password screen.It turns on and the circle loader just spins I'm putting this up from my phone seeing as I can't use my laptop. I ran some test that told me it failed because my dst drive , or something hard drive 1, system E I'm not really sure.
Sometimes when I turn it on it will say "starting automatic repair" or something I'll leave it on then the screen just goes black, it'll still be running. I really don't know what's wrong with it...it's very sudden my laptop never occurred problems before. It won't even load when I press f12.I have a HP ENVY m6 sleekbook. It's not touch screen. It has beats audio but, it doesn't have a press able beats audio button. No CD/disk drive I can't load disk in my laptop. The batteries built in Model # m6-k010dxHard drive short dst fails extensive test....
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Feb 5, 2013
I bought a new dell inspiron n5050 around 5 months back !!!! it is not starting!!! the dell logo is coming and again it is repeating the same thing !!! i installed xp in the laptop so it is working !!! Earlier i used windows 7 ultimate!!!! But when again installed win 7 it had been installed but again i am facing same problem!!! i have tried change all in boot options but im facing same problem !!! The dell logo is visible again and again but no result!!!
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Nov 26, 2014
I had tried that already, sadly still stale results with no change. Tomorrow I'm planning on buying different HDMI cables to see if it's a hardware issue, I don't want to take my computer in if it's happening to all three (I read somewhere that it may be the cord itself) .....
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Sep 13, 2014
this all started when I first purchased my laptop (Aspire V3-572G-54S6, Windows 8.1) when it was on sale for a great price in mid-August. I had heard great things about Acer, loved the specs and look, and was excited to get it. It arrived a few days later, took it out of the box and with the first start up my display was messed up. About 1/4 up the screen tear a little and the top of the screen was being duplicated at the bottom........never had that happen before so I got in touch with Acer support chat, I updated video drivers, rebooted, did a complete power drain, etc. The problem persisted so they had me send it in for servicing. I got it back from servicing just about 2 weeks ago, and it was fixed! Or at least it was until this past Wednesday when the problem returned. Now the problem only occurs when I've had it on for 30minutes to 1 hour, as it is fine on start up. The service log/sheet I got back with it said all they did was software updates, updated BIOS, and nothing hardware related.
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Jan 7, 2015
I have an aspire v3 572g 55FT and when I go to bios I find that under security the HDD password is frozen. How do I fix this?
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Dec 28, 2014
I have got my hard drive replaced under warranty. Now i have installed a fresh copy of windows 8.1. The drivers of wireless have been installed by windows. Its Broadcom 802.11ac version 6.30.223.102.
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Jan 20, 2015
I got an E1-572G Acer Laptop and I'm having a problem with it.When I press SHUT DOWN the screen goes black but the power led is on.. and I can't turn it ON because I have to press the POWER BUTTON for about 5 seconds then all the led-s turn off and then I can start it. I searched on Google, made a few changes in settings (FAST STARTUP, etc) but I'm having still the same problem. I have this problem about 2 weeks, and I'm really nervous about it.
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Sep 16, 2014
I own an Acer Aspire R7-572G which has a combined 4-pin 3.5mm headset jack.
I would like to use a normal microphone with an 3.5mm connector. The microphone did not work by directly plugging the connector into the socket, therefore I bought an adapter which splits the 4-pin output into speaker & microphone sockets.
Now the microphone does work properly, however, unless I am connecting external speakers I am not able to use the internal notebook speakers. (maybe because the notebook assumes that a headset is plugged in)
>>> Is there a way to use my external microphone and the internal notebook speakers?
One more thing to mention: If I plug in the cable, a popup on the notebook appears asking which device I just plugged in. Sadly my only three options are "headphones", "speaker output" or "headset". NO MICROPHONE OPTION !!!
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Oct 7, 2014
I've tried disabling certain services, which seemed to work but only for a little while. Is 5400 rpm's too slow to run Windows 8.1 just because of all the programs and services that run in the background?
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Mar 9, 2015
I have a brand new Acer Aspire V3-572G. Its been a bit of a lemon so far, but I will give it the benefit of the doubt for just a while longer as I'm not particularly tech-savvy so perhaps the problem is me. Yesterday the volume icon (on the bar at the bottom of the screen) stopped working altogether. I can press it with the curser and it changes colour in the way it should when you click on something ... BUT nothing comes up ... no sound/volume control thing that I can adjust. I know I can use the Function key and arrows, but that is just fiddly, and for a brand new computer, I expect things to work.
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Nov 19, 2014
Bought Acer E5-572G NX.MQ0EL.005.
It has 4 gb RAM(Samsung 12800 1600mhz) then bought one stick - Crucial 4GB DDR3 PC3-12800 CL11 SO-DIMM CT51264BF160BJ.
Place it into second free slot.
Result - BIOS shows only 4 GB RAM and Windows shows same 4 GB RAM(something aroung 3.8 GB)
Tried to replace second ram stick but same result.
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Oct 21, 2014
I have a Acer Aspire V5-572G running Windows 8.1 and have found that the microphone jack won't recognise any external mic that is placed into it. It won't detect on the sound option despite the fact all the drivers are updated.
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Nov 20, 2014
Bought Acer E5-572G NX.MQ0EL.005.
It has 4 gb RAM(Samsung 12800 1600mhz) then bought one stick - Crucial 4GB DDR3 PC3-12800 CL11 SO-DIMM CT51264BF160BJ.
Place it into second free slot.
Result - BIOS shows only 4 GB RAM and Windows shows same 4 GB RAM(something aroung 3.8 GB) Tried to replace second ram stick but same result.
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