Acer Aspire E1-572G :: Won't Turn Off Completely - Power Led Is On
Jan 20, 2015
I got an E1-572G Acer Laptop and I'm having a problem with it.When I press SHUT DOWN the screen goes black but the power led is on.. and I can't turn it ON because I have to press the POWER BUTTON for about 5 seconds then all the led-s turn off and then I can start it. I searched on Google, made a few changes in settings (FAST STARTUP, etc) but I'm having still the same problem. I have this problem about 2 weeks, and I'm really nervous about it.
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Jan 18, 2015
Have this laptop a couple of months for sons schoolwork. Now it wont stay on unless power cord in. When its on, verything goes fine, it battery icon says its at 98%avaliable (plugged in, not charging). As soon as cord is out, it dies completely no power even when start button pushed.
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Dec 21, 2014
I own an Acer Aspire v5-572P-6858 laptop. I was using it last night and it worked perfectly fine. I turned it off and set it aside for the next day. Today I woke up and tried to turn on my laptop but nothing happened. Pressing the power button gets no result. The battery is charged as well. What do I do?
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Feb 25, 2015
I have an Acer Aspire V3 551 8469. It is out of warranty. The indicator power light blinks 4 to 5 times and nothing happens after. I got adventurous and opened it up. I replaces the cord that receives the power coupling from the ac. Still not working. I was told it could be the motherboard but there is no guarantee that is the issue. If it is the mother board I will just have to get one and put it in.
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Nov 26, 2014
I had tried that already, sadly still stale results with no change. Tomorrow I'm planning on buying different HDMI cables to see if it's a hardware issue, I don't want to take my computer in if it's happening to all three (I read somewhere that it may be the cord itself) .....
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Sep 13, 2014
this all started when I first purchased my laptop (Aspire V3-572G-54S6, Windows 8.1) when it was on sale for a great price in mid-August. I had heard great things about Acer, loved the specs and look, and was excited to get it. It arrived a few days later, took it out of the box and with the first start up my display was messed up. About 1/4 up the screen tear a little and the top of the screen was being duplicated at the bottom........never had that happen before so I got in touch with Acer support chat, I updated video drivers, rebooted, did a complete power drain, etc. The problem persisted so they had me send it in for servicing. I got it back from servicing just about 2 weeks ago, and it was fixed! Or at least it was until this past Wednesday when the problem returned. Now the problem only occurs when I've had it on for 30minutes to 1 hour, as it is fine on start up. The service log/sheet I got back with it said all they did was software updates, updated BIOS, and nothing hardware related.
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Jan 7, 2015
I have an aspire v3 572g 55FT and when I go to bios I find that under security the HDD password is frozen. How do I fix this?
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Dec 28, 2014
I have got my hard drive replaced under warranty. Now i have installed a fresh copy of windows 8.1. The drivers of wireless have been installed by windows. Its Broadcom 802.11ac version 6.30.223.102.
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Sep 16, 2014
I own an Acer Aspire R7-572G which has a combined 4-pin 3.5mm headset jack.
I would like to use a normal microphone with an 3.5mm connector. The microphone did not work by directly plugging the connector into the socket, therefore I bought an adapter which splits the 4-pin output into speaker & microphone sockets.
Now the microphone does work properly, however, unless I am connecting external speakers I am not able to use the internal notebook speakers. (maybe because the notebook assumes that a headset is plugged in)
>>> Is there a way to use my external microphone and the internal notebook speakers?
One more thing to mention: If I plug in the cable, a popup on the notebook appears asking which device I just plugged in. Sadly my only three options are "headphones", "speaker output" or "headset". NO MICROPHONE OPTION !!!
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Oct 7, 2014
I've tried disabling certain services, which seemed to work but only for a little while. Is 5400 rpm's too slow to run Windows 8.1 just because of all the programs and services that run in the background?
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Mar 9, 2015
I have a brand new Acer Aspire V3-572G. Its been a bit of a lemon so far, but I will give it the benefit of the doubt for just a while longer as I'm not particularly tech-savvy so perhaps the problem is me. Yesterday the volume icon (on the bar at the bottom of the screen) stopped working altogether. I can press it with the curser and it changes colour in the way it should when you click on something ... BUT nothing comes up ... no sound/volume control thing that I can adjust. I know I can use the Function key and arrows, but that is just fiddly, and for a brand new computer, I expect things to work.
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Nov 19, 2014
Bought Acer E5-572G NX.MQ0EL.005.
It has 4 gb RAM(Samsung 12800 1600mhz) then bought one stick - Crucial 4GB DDR3 PC3-12800 CL11 SO-DIMM CT51264BF160BJ.
Place it into second free slot.
Result - BIOS shows only 4 GB RAM and Windows shows same 4 GB RAM(something aroung 3.8 GB)
Tried to replace second ram stick but same result.
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Oct 21, 2014
I have a Acer Aspire V5-572G running Windows 8.1 and have found that the microphone jack won't recognise any external mic that is placed into it. It won't detect on the sound option despite the fact all the drivers are updated.
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Nov 20, 2014
Bought Acer E5-572G NX.MQ0EL.005.
It has 4 gb RAM(Samsung 12800 1600mhz) then bought one stick - Crucial 4GB DDR3 PC3-12800 CL11 SO-DIMM CT51264BF160BJ.
Place it into second free slot.
Result - BIOS shows only 4 GB RAM and Windows shows same 4 GB RAM(something aroung 3.8 GB) Tried to replace second ram stick but same result.
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Mar 1, 2014
I have a new aspire E1-572G that won't shutdown completely over an update to windows 8.1 ... I've Updated the Bios and downloaded the drivers from the support site.
I've done a recovery to default factory settings and tried again......no luck
I installed windows 8.1 after i installed al windows updates.
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Mar 10, 2015
Just got this Lpatop, popped battery in, plugged it in. I turn it on, keyboard backlight comes on, the fans spin up, nothing comes on the screen. Nothing is coming out of the HDMI port, really frustrated at this point as this is the second Acer laptop i bought that had issues (granted first one was used so I gave Acer a pass).
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Dec 6, 2014
My laptop is Acer Aspire E5-572G. Im having problems connecting a Samsung 840 EVO SSD through a 2nd disk caddy.
I mean, it cannot be recognized at all even in BIOS. I am thinking to install new BIOS system , but when searching for it , I don't find anything and I don't want to flash wrong BIOS update.
[URL]] ....
It is exactly this model , I have entered the serial number I got from Ace's system information software. Any way to recognize the 2nd disk caddy along with the SSD?
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Feb 25, 2015
I have a new E1-572G laptop. Long story short, I installed Win 7 on it, and after that, Ubuntu 14.10. I had issues with bootloader, but after fiddling around with legacy/UEFI booting, secure boot, and things like that, I almost successfully configured the laptop. When I selected the ubuntu uefi bootmgr in the bios, in secure boot mode, I rebooted the laptop for what I thought the last time, but then it did not go past the Acer logo. Only combination that works is ctrl+alt+delete. If I remove the hdd, then the acer logo flashes for half a second, and a black screen appears, with a static console cursor at the left upper corner.
I searched a lot in the topic, wanted to reset the bios, but there is no jumper for this, nor can I remove the bios battery. I wanted to reflash the bios, but I could not find proper instructions on this.
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Mar 10, 2015
Just got this Laptop, popped battery in, plugged it in. I turn it on, keyboard backlight comes on, the fans spin up, nothing comes on the screen. Nothing is coming out of the HDMI port, really frustrated at this point as this is the second Acer laptop I bought that had issues (granted first one was used so I gave Acer a pass).
Anything I can do to fix this or is it just dead and send it back?
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Nov 20, 2014
I have a brand new Acer Aspire E1-572G. It has 1TB HDD and with no partitions. So I want to create partitions as I wish, but before that, I would like to know if the recovery option will work if I alter the default HDD structure. Before I have failed with restoring after creating partitions with some other brands.
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Oct 20, 2014
I have a Acer Aspire V5-572G running Windows 8.1 and have found that the microphone jack won't recognise any external mic that is placed into it. It won't detect on the sound option despite the fact all the drivers are updated.
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Feb 7, 2015
I needed to use Windows resore. after restart, the acer logo dont show and laptop stay in black screen and HDD LED blink in aqual time slice. Then after a few minutes acer logo shown and Windows starts.
This, happend few times but now acer logo dont show and it stay in black screen .
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Jan 21, 2015
My laptop has just started doing the same thing, at least every 5 minutes it drops the net connection.
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Oct 26, 2014
After upgrading to Windows 8.1 x64 bit, my bluetooth is not detecting and cannot be detected by other devices (my mobile phone). In device manager, I have NO yellow triangles with exclamation marks, when I search automatically for updates, windows says everything is up to date (see picture below) so everything seems fine and running. Bluetooth is on but after searching does not find devices (even if the phone is also on bluetooth).
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Jan 26, 2015
I have an Acer Aspire V3-572g. My laptop came with windows 8.1 installed already. Currently, my pc is being reset to factory settings because I can not figure out how to keep the hdmi from going out after windows updates. The only way I can keep get the hdmi port to work is the factory reset it. The only way from keeping the hdmi working is by turning off windows updater. However, I'd like to figure out how to keep the hdmi working without doing so. My graphics card is Nvidia 840 M. Here are a list of things I've done after my laptop stops recognizing the hdmi.
Uninstall and reinstall the display drivers, both from intel and Nvidia
Update the drivers to be up to date
Downloaded intel's utility manager to keep driver update to date
Downloaded factory installed drivers from Acer's website
Contacting microsoft and have them remotely connect to my laptop
Restored back my laptop to previous working conditions (although the hdmi never worked by going to a restore point)
Swapped hdmi cords and displays
After several hours of researching and trying different things I'm stumped. I bought this computer with the sole purpose of connecting it to a TV. I've also had this issue with another laptop which I returned. This problem isn't a hardware problem as I'm connected to the same monitor with an old desktop using the same cords. I'm guessing there is a compatability issue with windows and the display drivers when there is an update.
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Nov 17, 2014
I recently bought Acer aspire E15 model E5-572G-5577 which came with i5-4210m (2.6 to 3.2Ghz),8GB RAM,Nvidia GeForce 840M 2GB dedicated VRAM,1TB HDD and freeDOS. Since i recieved Win8.1 x64 for my Birthday i bought this laptop without windows and installed 8.1, as Acer claims that fully supports this OS.
Everything was ok in installation and i even installed HD4600 driver but when installed Nvidia driver although it looked ok and it was shown in device manager the graphic card wasn't show in my display (only HDGraphics) and in nvidia control panel i had only the 3D settings option but still it seems that 840M hasn't kicked in.
I assume its the driver so after many attempt with different drivers i still have the same issue. The laptop is brand new and in OEM 8.1 it seems to work but not for all of us that have a bought copy of Windows. I have wasted so much money on a Acer with 840M GPU that wont work.
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Nov 20, 2014
I have an Aspire M5-581T. In March of 2014, the battery suddenly stopped working. It would not charge, the unit would not boot from the battery, and if I unplugged the computer from the AC outlet it shut down completely.
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Dec 29, 2014
I have an Aspire E1-572 that is five months old, running Win 8.1. I've loved the notebook to this point, but now the speakers have quit working completely (the headphone jack still works). I called tech support and they had me delete and reinstall the driver (Realtech high definition audio), which made no difference.
She then told me the next step is to refresh my Windows installation, which will apparently blow away everything I've installed since it was new. I declined to do that because I really don't want to spend an entire day reinstalling all the programs, even though I have the data backed up. Is this truly the only way to make a final determination if it's a hardware or software problem?
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Aug 1, 2009
How does one completely power off the Vostro 1000? When I hit the power button, it powers down but the battery light is still on.
Really, I am not an idiot, but shouldn't that go off too? I don't want to power off, take my computer somewhere and there is no juice because the battery took over and ran down.
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Jul 21, 2014
Before the end of 2013 I bought an Ideapad U530 Touch for school and it's been working fine up until a few days ago when the backlight for the left most CTRL key stopped working and shut off completely. Every other key on the board is fine, except for this one. Is there any easy to fix to this problem, or do I need to send the entire computer back?
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