Acer Aspire E1-572G :: HDMI No Sound Through TV
Nov 26, 2014
I had tried that already, sadly still stale results with no change. Tomorrow I'm planning on buying different HDMI cables to see if it's a hardware issue, I don't want to take my computer in if it's happening to all three (I read somewhere that it may be the cord itself) .....
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Jan 26, 2015
I have an Acer Aspire V3-572g. My laptop came with windows 8.1 installed already. Currently, my pc is being reset to factory settings because I can not figure out how to keep the hdmi from going out after windows updates. The only way I can keep get the hdmi port to work is the factory reset it. The only way from keeping the hdmi working is by turning off windows updater. However, I'd like to figure out how to keep the hdmi working without doing so. My graphics card is Nvidia 840 M. Here are a list of things I've done after my laptop stops recognizing the hdmi.
Uninstall and reinstall the display drivers, both from intel and Nvidia
Update the drivers to be up to date
Downloaded intel's utility manager to keep driver update to date
Downloaded factory installed drivers from Acer's website
Contacting microsoft and have them remotely connect to my laptop
Restored back my laptop to previous working conditions (although the hdmi never worked by going to a restore point)
Swapped hdmi cords and displays
After several hours of researching and trying different things I'm stumped. I bought this computer with the sole purpose of connecting it to a TV. I've also had this issue with another laptop which I returned. This problem isn't a hardware problem as I'm connected to the same monitor with an old desktop using the same cords. I'm guessing there is a compatability issue with windows and the display drivers when there is an update.
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Oct 26, 2014
I recently bought the Acer Aspire E1-432. It runs Windows 8.1. When I use HDMI to watch movies on my TV, the sound is not played by the TV but by the notebook. I looked on the internet for solutions for this problem and encountered two recurring possibilities.
1) Go to sound manager, show disabled devices and select the HDMI as main audio output.
When I go to sound manager and try the above solution, I can not select anything but the default audio. It does not matter if I plugged in the HDMI cable or not nor does it work to select the HDMI source on the TV. The option does not appear in sound manager.
2) Update the HD realtek audio driver.
I tried removing the driver and letting the notebook update the driver itself. Again it did not work. Secondly, I downloaded the newest version of the HD Realtek Audio Driver I could find (6.0.1.7027) and installed over the old version. Again, this did not work.
Any solution, applicable on this type of laptop, that might do the job?
By the way, chromecast works fine, using the same HDMI port. The cable works as well, for a different laptop of mine is able to produce audio with the exact same cable and same HDMI port.
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Jan 12, 2009
im trying to setup my uncles new laptop but i couldnt get any sound to output over hdmi
i disabled the nvidia thing and realtek from the sound properties in control panel then couldnt find how ot make them reappear i managed to uninstall the realtek then restart and it installed it again so i got sound on the laptop
but the nvidia hdmi still hasnt reappeared
should i uninstall it too and hope it will reinstall it automatically
after that how do i make it output sound through the hdmi to his tv
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Jul 27, 2014
Right I have a picture on my panasonic TV but no sound through HDMI i've installed different drivers countless times and i cant see any HDMI option in playback devices.
am i thick and loading the wrong drivers or is this just another problem with this laptop?
like a mouse that zips all over the screen whenever you try and move the mouse right it goes left....
win 8.1
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Dec 26, 2014
I can get a picture but not volume on my panasonic tv using HDMI cable. I have updated the audio drivers, but this still not has worked?
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Jan 27, 2015
I just bought a Aspire E5-571G-583R and I'm trying to get 5.1 sound from it. I've connected the laptop HDMI to my home theatre system which supports both Dolby Digital and DTS, not working. I've also tried to my LG LED-TV which supports Dolby Digital, that's also a no go. I've installed the latest Realtek drivers from your download pages (6.0.1.7250). The problem, as far as I can tell, is that it uses the Intel display sound driver instead of Realtek HD sound driver on the HDMI port. I have tried to change the driver on the HDMI device to Realtek but then I got the win 8.1 version of the BoD.
So I guess I've two questions:
1. Is it possible to force the Realtek driver on the HDMI in order to get 5.1 sound?
2. If not, how do I get 5.1 sound from the laptop?
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Dec 23, 2014
In Windows 7 on my aspire 0722 I can find no tabs for playback - when I go the Sound settings my only option is the Conexant speakers in the netbook. I get great video though my hdmi cable. I have checked and I am up to date on my Win 7 updates. Is there some new driver download I should be trying?
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Oct 26, 2014
My Aspire 5738 is hooked up with AOC brand 27" HDMI external monitor by HDMI cable. This monitor is without any speakers. I made this monitor PRIMARY to 15" Aspire 5738 screen.
When I play a DVD/CD using ROM drive NO SOUND comes out from built-in speakers of Aspire laptop. But picture runs on AOC monitor which is not useful. Aspire 5738 has TWO sound processors in device manager. One is Intel (Default) and other one ReaLTek, both are HD quality.
"How to configure (If Possible) any of the TWO sound processors to HDMI" OR any other practical solutions?
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Oct 26, 2014
My Aspire 5738 is hooked up with AOC brand 27" HDMI external monitor by HDMI cable. This monitor is without any speakers. I made this monitor PRIMARY to 15" Aspire 5738 screen.
When I play a DVD/CD using ROM drive NO SOUND comes out from built-in speakers of Aspire laptop. But picture runs on AOC monitor which is not useful. Aspire 5738 has TWO sound processors in device manager. One is Intel (Default) and other one ReaLTek, both are HD quality.
"How to configure (If Possible) any of the TWO sound processors to HDMI" OR any other practical solutions?
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Sep 13, 2014
this all started when I first purchased my laptop (Aspire V3-572G-54S6, Windows 8.1) when it was on sale for a great price in mid-August. I had heard great things about Acer, loved the specs and look, and was excited to get it. It arrived a few days later, took it out of the box and with the first start up my display was messed up. About 1/4 up the screen tear a little and the top of the screen was being duplicated at the bottom........never had that happen before so I got in touch with Acer support chat, I updated video drivers, rebooted, did a complete power drain, etc. The problem persisted so they had me send it in for servicing. I got it back from servicing just about 2 weeks ago, and it was fixed! Or at least it was until this past Wednesday when the problem returned. Now the problem only occurs when I've had it on for 30minutes to 1 hour, as it is fine on start up. The service log/sheet I got back with it said all they did was software updates, updated BIOS, and nothing hardware related.
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Jan 7, 2015
I have an aspire v3 572g 55FT and when I go to bios I find that under security the HDD password is frozen. How do I fix this?
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Dec 28, 2014
I have got my hard drive replaced under warranty. Now i have installed a fresh copy of windows 8.1. The drivers of wireless have been installed by windows. Its Broadcom 802.11ac version 6.30.223.102.
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Jan 20, 2015
I got an E1-572G Acer Laptop and I'm having a problem with it.When I press SHUT DOWN the screen goes black but the power led is on.. and I can't turn it ON because I have to press the POWER BUTTON for about 5 seconds then all the led-s turn off and then I can start it. I searched on Google, made a few changes in settings (FAST STARTUP, etc) but I'm having still the same problem. I have this problem about 2 weeks, and I'm really nervous about it.
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Sep 16, 2014
I own an Acer Aspire R7-572G which has a combined 4-pin 3.5mm headset jack.
I would like to use a normal microphone with an 3.5mm connector. The microphone did not work by directly plugging the connector into the socket, therefore I bought an adapter which splits the 4-pin output into speaker & microphone sockets.
Now the microphone does work properly, however, unless I am connecting external speakers I am not able to use the internal notebook speakers. (maybe because the notebook assumes that a headset is plugged in)
>>> Is there a way to use my external microphone and the internal notebook speakers?
One more thing to mention: If I plug in the cable, a popup on the notebook appears asking which device I just plugged in. Sadly my only three options are "headphones", "speaker output" or "headset". NO MICROPHONE OPTION !!!
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Oct 7, 2014
I've tried disabling certain services, which seemed to work but only for a little while. Is 5400 rpm's too slow to run Windows 8.1 just because of all the programs and services that run in the background?
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Mar 9, 2015
I have a brand new Acer Aspire V3-572G. Its been a bit of a lemon so far, but I will give it the benefit of the doubt for just a while longer as I'm not particularly tech-savvy so perhaps the problem is me. Yesterday the volume icon (on the bar at the bottom of the screen) stopped working altogether. I can press it with the curser and it changes colour in the way it should when you click on something ... BUT nothing comes up ... no sound/volume control thing that I can adjust. I know I can use the Function key and arrows, but that is just fiddly, and for a brand new computer, I expect things to work.
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Nov 19, 2014
Bought Acer E5-572G NX.MQ0EL.005.
It has 4 gb RAM(Samsung 12800 1600mhz) then bought one stick - Crucial 4GB DDR3 PC3-12800 CL11 SO-DIMM CT51264BF160BJ.
Place it into second free slot.
Result - BIOS shows only 4 GB RAM and Windows shows same 4 GB RAM(something aroung 3.8 GB)
Tried to replace second ram stick but same result.
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Oct 21, 2014
I have a Acer Aspire V5-572G running Windows 8.1 and have found that the microphone jack won't recognise any external mic that is placed into it. It won't detect on the sound option despite the fact all the drivers are updated.
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Nov 20, 2014
Bought Acer E5-572G NX.MQ0EL.005.
It has 4 gb RAM(Samsung 12800 1600mhz) then bought one stick - Crucial 4GB DDR3 PC3-12800 CL11 SO-DIMM CT51264BF160BJ.
Place it into second free slot.
Result - BIOS shows only 4 GB RAM and Windows shows same 4 GB RAM(something aroung 3.8 GB) Tried to replace second ram stick but same result.
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Mar 1, 2014
I have a new aspire E1-572G that won't shutdown completely over an update to windows 8.1 ... I've Updated the Bios and downloaded the drivers from the support site.
I've done a recovery to default factory settings and tried again......no luck
I installed windows 8.1 after i installed al windows updates.
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Mar 10, 2015
Just got this Lpatop, popped battery in, plugged it in. I turn it on, keyboard backlight comes on, the fans spin up, nothing comes on the screen. Nothing is coming out of the HDMI port, really frustrated at this point as this is the second Acer laptop i bought that had issues (granted first one was used so I gave Acer a pass).
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Dec 6, 2014
My laptop is Acer Aspire E5-572G. Im having problems connecting a Samsung 840 EVO SSD through a 2nd disk caddy.
I mean, it cannot be recognized at all even in BIOS. I am thinking to install new BIOS system , but when searching for it , I don't find anything and I don't want to flash wrong BIOS update.
[URL]] ....
It is exactly this model , I have entered the serial number I got from Ace's system information software. Any way to recognize the 2nd disk caddy along with the SSD?
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Feb 25, 2015
I have a new E1-572G laptop. Long story short, I installed Win 7 on it, and after that, Ubuntu 14.10. I had issues with bootloader, but after fiddling around with legacy/UEFI booting, secure boot, and things like that, I almost successfully configured the laptop. When I selected the ubuntu uefi bootmgr in the bios, in secure boot mode, I rebooted the laptop for what I thought the last time, but then it did not go past the Acer logo. Only combination that works is ctrl+alt+delete. If I remove the hdd, then the acer logo flashes for half a second, and a black screen appears, with a static console cursor at the left upper corner.
I searched a lot in the topic, wanted to reset the bios, but there is no jumper for this, nor can I remove the bios battery. I wanted to reflash the bios, but I could not find proper instructions on this.
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Mar 10, 2015
Just got this Laptop, popped battery in, plugged it in. I turn it on, keyboard backlight comes on, the fans spin up, nothing comes on the screen. Nothing is coming out of the HDMI port, really frustrated at this point as this is the second Acer laptop I bought that had issues (granted first one was used so I gave Acer a pass).
Anything I can do to fix this or is it just dead and send it back?
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Nov 20, 2014
I have a brand new Acer Aspire E1-572G. It has 1TB HDD and with no partitions. So I want to create partitions as I wish, but before that, I would like to know if the recovery option will work if I alter the default HDD structure. Before I have failed with restoring after creating partitions with some other brands.
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Oct 20, 2014
I have a Acer Aspire V5-572G running Windows 8.1 and have found that the microphone jack won't recognise any external mic that is placed into it. It won't detect on the sound option despite the fact all the drivers are updated.
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Feb 7, 2015
I needed to use Windows resore. after restart, the acer logo dont show and laptop stay in black screen and HDD LED blink in aqual time slice. Then after a few minutes acer logo shown and Windows starts.
This, happend few times but now acer logo dont show and it stay in black screen .
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Jan 21, 2015
My laptop has just started doing the same thing, at least every 5 minutes it drops the net connection.
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Oct 26, 2014
After upgrading to Windows 8.1 x64 bit, my bluetooth is not detecting and cannot be detected by other devices (my mobile phone). In device manager, I have NO yellow triangles with exclamation marks, when I search automatically for updates, windows says everything is up to date (see picture below) so everything seems fine and running. Bluetooth is on but after searching does not find devices (even if the phone is also on bluetooth).
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