Acer Aspire E5-572G :: Bios And Windows 8.1 64bit Doesn't See 8 GB Ram
Nov 20, 2014
Bought Acer E5-572G NX.MQ0EL.005.
It has 4 gb RAM(Samsung 12800 1600mhz) then bought one stick - Crucial 4GB DDR3 PC3-12800 CL11 SO-DIMM CT51264BF160BJ.
Place it into second free slot.
Result - BIOS shows only 4 GB RAM and Windows shows same 4 GB RAM(something aroung 3.8 GB) Tried to replace second ram stick but same result.
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Nov 19, 2014
Bought Acer E5-572G NX.MQ0EL.005.
It has 4 gb RAM(Samsung 12800 1600mhz) then bought one stick - Crucial 4GB DDR3 PC3-12800 CL11 SO-DIMM CT51264BF160BJ.
Place it into second free slot.
Result - BIOS shows only 4 GB RAM and Windows shows same 4 GB RAM(something aroung 3.8 GB)
Tried to replace second ram stick but same result.
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Jan 7, 2015
I have an aspire v3 572g 55FT and when I go to bios I find that under security the HDD password is frozen. How do I fix this?
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Dec 6, 2014
My laptop is Acer Aspire E5-572G. Im having problems connecting a Samsung 840 EVO SSD through a 2nd disk caddy.
I mean, it cannot be recognized at all even in BIOS. I am thinking to install new BIOS system , but when searching for it , I don't find anything and I don't want to flash wrong BIOS update.
[URL]] ....
It is exactly this model , I have entered the serial number I got from Ace's system information software. Any way to recognize the 2nd disk caddy along with the SSD?
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Mar 1, 2014
I have a new aspire E1-572G that won't shutdown completely over an update to windows 8.1 ... I've Updated the Bios and downloaded the drivers from the support site.
I've done a recovery to default factory settings and tried again......no luck
I installed windows 8.1 after i installed al windows updates.
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Oct 20, 2014
I have a Acer Aspire V5-572G running Windows 8.1 and have found that the microphone jack won't recognise any external mic that is placed into it. It won't detect on the sound option despite the fact all the drivers are updated.
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Oct 26, 2014
After upgrading to Windows 8.1 x64 bit, my bluetooth is not detecting and cannot be detected by other devices (my mobile phone). In device manager, I have NO yellow triangles with exclamation marks, when I search automatically for updates, windows says everything is up to date (see picture below) so everything seems fine and running. Bluetooth is on but after searching does not find devices (even if the phone is also on bluetooth).
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Jan 26, 2015
I have an Acer Aspire V3-572g. My laptop came with windows 8.1 installed already. Currently, my pc is being reset to factory settings because I can not figure out how to keep the hdmi from going out after windows updates. The only way I can keep get the hdmi port to work is the factory reset it. The only way from keeping the hdmi working is by turning off windows updater. However, I'd like to figure out how to keep the hdmi working without doing so. My graphics card is Nvidia 840 M. Here are a list of things I've done after my laptop stops recognizing the hdmi.
Uninstall and reinstall the display drivers, both from intel and Nvidia
Update the drivers to be up to date
Downloaded intel's utility manager to keep driver update to date
Downloaded factory installed drivers from Acer's website
Contacting microsoft and have them remotely connect to my laptop
Restored back my laptop to previous working conditions (although the hdmi never worked by going to a restore point)
Swapped hdmi cords and displays
After several hours of researching and trying different things I'm stumped. I bought this computer with the sole purpose of connecting it to a TV. I've also had this issue with another laptop which I returned. This problem isn't a hardware problem as I'm connected to the same monitor with an old desktop using the same cords. I'm guessing there is a compatability issue with windows and the display drivers when there is an update.
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Nov 6, 2014
So I have bought this Acer laptop for 1 year, and it's BIOS came with V1.0 didn't have UEFI setting, the default is LEGACY. After trying updating that BIOS version to V1.13 successfully, I still don't see the UEFI setting, when I check in a software called HWiNFO64 Program, it says my laptop BIOS is capable of UEFI BIOS. So my main questions are....How can I have UEFI setting in my BIOS? What should I do?
My specs: Intel Core i7-3630QM 2.4GHz, Nvidia Geforce GT 640M 2GB, RAM 8GB, HDD 750GB, Windows 7 Ultimate SP1 x64 (Will upgrade to Windows 8.1 Pro x64 if I can change my BIOS to UEFI boot).
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Feb 24, 2013
I have a XPS 17. The trackpad worked well. Then I formatted and reinstalled Windows 7 64bits Home Premium. But the Trackpad doesn't work. I can move the mouse, click etc. but the multiouch doesn't work. I can't scroll.
Some printscreens : [URL] ....
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Feb 19, 2010
I have an Aspire 6930G and I used Vista 32bit for some time without any problems but I decided to try Windows 7 64bit and everything went fine except the sound. I downloaded the drivers for this version of windows straight from the Acer site (Realtek version 6.0.1.5888) and the sound is fine almost every time but sometimes it goes all weird and starts making a lot of noise. I've tried to delete all the sound drivers from device manager and installing them again and it happens just the same thing after a while.
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Dec 31, 2014
I'm strugling since 2 weeks with my brand new Acer Aspire E5-471-52B6 which has touchpad issues...
Symptoms: some times (this is very erratic) the touchpad freezes.
I'm not trying to run a different OS on the machine: I use the Windows 8.1 64-bit that comes with the machine.
I've downloaded and reinstalled the drivers (Intel Chipset, Intel serial IO, Synaptics Touchpad, Elantech Touchpad) from Support & Service web site...
And finally I've done a full system restore.
The touchpad responds is still erratic. What is weird is that the touchpad is shown as an HID mouse in the Windows Device Management (and not as a Synaptic or Elantech touchpad).
An external USB mouse works fine. What should I try now?
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Dec 20, 2014
I am using the Acer eRecovery discs (Windows 7 64 bit) on my Aspire V3-571. On multiple attempts at a recovery the process hangs at Step 41 of 60 when trying to load the OOBE (Out Of Box Experience) file. A second set of discs provided by Acer produces the same results. I have an extra 1TB WD SATA HD that I have swapped into the laptop for troubleshooting purposes. No joy there. The recovery process appears to run normally until it stalls at Step 41. It has hung at that point for an hour with nothing happening.
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Dec 27, 2014
I just got a Lenovo Y40 and the touchpad uses the ELAN software. I already set up two finger option to open right click (pop-up menu).
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Feb 7, 2015
It's really annoying that I have to sign in with my password every single time my computer wakes up and/or restarts, etc. Is there a way to bypass that initial password when I'm the only one that uses the computer? It's an Aspire V5 572P 4824, Windows 8.1 64 bit.
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Nov 26, 2014
I had tried that already, sadly still stale results with no change. Tomorrow I'm planning on buying different HDMI cables to see if it's a hardware issue, I don't want to take my computer in if it's happening to all three (I read somewhere that it may be the cord itself) .....
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Sep 13, 2014
this all started when I first purchased my laptop (Aspire V3-572G-54S6, Windows 8.1) when it was on sale for a great price in mid-August. I had heard great things about Acer, loved the specs and look, and was excited to get it. It arrived a few days later, took it out of the box and with the first start up my display was messed up. About 1/4 up the screen tear a little and the top of the screen was being duplicated at the bottom........never had that happen before so I got in touch with Acer support chat, I updated video drivers, rebooted, did a complete power drain, etc. The problem persisted so they had me send it in for servicing. I got it back from servicing just about 2 weeks ago, and it was fixed! Or at least it was until this past Wednesday when the problem returned. Now the problem only occurs when I've had it on for 30minutes to 1 hour, as it is fine on start up. The service log/sheet I got back with it said all they did was software updates, updated BIOS, and nothing hardware related.
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Dec 28, 2014
I have got my hard drive replaced under warranty. Now i have installed a fresh copy of windows 8.1. The drivers of wireless have been installed by windows. Its Broadcom 802.11ac version 6.30.223.102.
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Jan 20, 2015
I got an E1-572G Acer Laptop and I'm having a problem with it.When I press SHUT DOWN the screen goes black but the power led is on.. and I can't turn it ON because I have to press the POWER BUTTON for about 5 seconds then all the led-s turn off and then I can start it. I searched on Google, made a few changes in settings (FAST STARTUP, etc) but I'm having still the same problem. I have this problem about 2 weeks, and I'm really nervous about it.
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Sep 16, 2014
I own an Acer Aspire R7-572G which has a combined 4-pin 3.5mm headset jack.
I would like to use a normal microphone with an 3.5mm connector. The microphone did not work by directly plugging the connector into the socket, therefore I bought an adapter which splits the 4-pin output into speaker & microphone sockets.
Now the microphone does work properly, however, unless I am connecting external speakers I am not able to use the internal notebook speakers. (maybe because the notebook assumes that a headset is plugged in)
>>> Is there a way to use my external microphone and the internal notebook speakers?
One more thing to mention: If I plug in the cable, a popup on the notebook appears asking which device I just plugged in. Sadly my only three options are "headphones", "speaker output" or "headset". NO MICROPHONE OPTION !!!
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Oct 7, 2014
I've tried disabling certain services, which seemed to work but only for a little while. Is 5400 rpm's too slow to run Windows 8.1 just because of all the programs and services that run in the background?
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Mar 9, 2015
I have a brand new Acer Aspire V3-572G. Its been a bit of a lemon so far, but I will give it the benefit of the doubt for just a while longer as I'm not particularly tech-savvy so perhaps the problem is me. Yesterday the volume icon (on the bar at the bottom of the screen) stopped working altogether. I can press it with the curser and it changes colour in the way it should when you click on something ... BUT nothing comes up ... no sound/volume control thing that I can adjust. I know I can use the Function key and arrows, but that is just fiddly, and for a brand new computer, I expect things to work.
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Oct 21, 2014
I have a Acer Aspire V5-572G running Windows 8.1 and have found that the microphone jack won't recognise any external mic that is placed into it. It won't detect on the sound option despite the fact all the drivers are updated.
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Dec 22, 2014
I have acer aspire E15-511 with windows 8.1. F2 doesn't show at startup, ro the acronis F11 key. How to get form acer and acronis but no dice.
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Mar 10, 2015
Just got this Lpatop, popped battery in, plugged it in. I turn it on, keyboard backlight comes on, the fans spin up, nothing comes on the screen. Nothing is coming out of the HDMI port, really frustrated at this point as this is the second Acer laptop i bought that had issues (granted first one was used so I gave Acer a pass).
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Feb 25, 2015
I have a new E1-572G laptop. Long story short, I installed Win 7 on it, and after that, Ubuntu 14.10. I had issues with bootloader, but after fiddling around with legacy/UEFI booting, secure boot, and things like that, I almost successfully configured the laptop. When I selected the ubuntu uefi bootmgr in the bios, in secure boot mode, I rebooted the laptop for what I thought the last time, but then it did not go past the Acer logo. Only combination that works is ctrl+alt+delete. If I remove the hdd, then the acer logo flashes for half a second, and a black screen appears, with a static console cursor at the left upper corner.
I searched a lot in the topic, wanted to reset the bios, but there is no jumper for this, nor can I remove the bios battery. I wanted to reflash the bios, but I could not find proper instructions on this.
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Mar 10, 2015
Just got this Laptop, popped battery in, plugged it in. I turn it on, keyboard backlight comes on, the fans spin up, nothing comes on the screen. Nothing is coming out of the HDMI port, really frustrated at this point as this is the second Acer laptop I bought that had issues (granted first one was used so I gave Acer a pass).
Anything I can do to fix this or is it just dead and send it back?
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Nov 20, 2014
I have a brand new Acer Aspire E1-572G. It has 1TB HDD and with no partitions. So I want to create partitions as I wish, but before that, I would like to know if the recovery option will work if I alter the default HDD structure. Before I have failed with restoring after creating partitions with some other brands.
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Jan 2, 2015
I use V3-371-59M8 which model is for windows8 OS only but I use it w/ windows7 OS and it works well but bluetooth doesn't work at all.I got and installed BT drivers(Atheros or intel or Broadcom) for widnows7 but couldn't find any BT devices.
What is the BT adaptor brand (Atheros or intel or Broadcom??) of the model.
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Nov 21, 2014
I had problem with my E5-572G-77BU with windows 7 installation. But now I cannot find any Win 7 drivers for my PC.
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