Acer Aspire V3-572g :: HDMI Ports Stops Working After Windows Updates
Jan 26, 2015
I have an Acer Aspire V3-572g. My laptop came with windows 8.1 installed already. Currently, my pc is being reset to factory settings because I can not figure out how to keep the hdmi from going out after windows updates. The only way I can keep get the hdmi port to work is the factory reset it. The only way from keeping the hdmi working is by turning off windows updater. However, I'd like to figure out how to keep the hdmi working without doing so. My graphics card is Nvidia 840 M. Here are a list of things I've done after my laptop stops recognizing the hdmi.
Uninstall and reinstall the display drivers, both from intel and Nvidia
Update the drivers to be up to date
Downloaded intel's utility manager to keep driver update to date
Downloaded factory installed drivers from Acer's website
Contacting microsoft and have them remotely connect to my laptop
Restored back my laptop to previous working conditions (although the hdmi never worked by going to a restore point)
Swapped hdmi cords and displays
After several hours of researching and trying different things I'm stumped. I bought this computer with the sole purpose of connecting it to a TV. I've also had this issue with another laptop which I returned. This problem isn't a hardware problem as I'm connected to the same monitor with an old desktop using the same cords. I'm guessing there is a compatability issue with windows and the display drivers when there is an update.
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Nov 26, 2014
I had tried that already, sadly still stale results with no change. Tomorrow I'm planning on buying different HDMI cables to see if it's a hardware issue, I don't want to take my computer in if it's happening to all three (I read somewhere that it may be the cord itself) .....
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Nov 17, 2014
My Acer is having real trouble with Windows Updates. They download, then some of them install and I have to restart. BUT then it tells me most of them have failed, and now I have 56 updates that I'm told need downloading and installing. When I do the update/install I don't do anything else as the laptop is just so slow at the best of times.
Should I swap from Wi-Fi to an Ethernet cable?
My Acer laptop, (not a touch screen), specs are: Aspire V5-123-12104060nkk, Model ZHL Windows 8.1 - AMD E - Series (E1 - 2100, 1 GHz, 1 MB) - 29.5 cm (11.6") LED - 16:9 HD - Active Matrix TFT Colour LCD - ComfyView - AMD Radeon HD 8210 - 4 GB DDR3 SDRAM - 500 GB Serial ATA. It's a 64-bit.
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Nov 16, 2014
My Acer is having real trouble with Windows Updates. They download, then some of them install and I have to restart. BUT then it tells me most of them have failed, and now I have 56 updates that I'm told need downloading and installing. When I do the update/install I don't do anything else as the laptop is just so slow at the best of times. Should I swap from Wi-Fi to an Ethernet cable?
My Acer laptop, (not a touch screen), specs are: Aspire V5-123-12104060nkk, Model ZHL Windows 8.1 - AMD E - Series (E1 - 2100, 1 GHz, 1 MB) - 29.5 cm (11.6") LED - 16:9 HD - Active Matrix TFT Colour LCD - ComfyView - AMD Radeon HD 8210 - 4 GB DDR3 SDRAM - 500 GB Serial ATA. It's a 64-bit.
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Mar 5, 2015
I have had my aspire e1 touch for a couple months now and a couple weeks in it randomly wouldn't detect the touch ability. I have to shut the laptop down and back on again for it to work (simple restart won't work) It's a new computer so I haven't upgraded any os, it's running with the Windows 8.1 it came with and I have chrome as the browser. It seems to happen when I wake it from sleep, not in the middle of using it. When the touch is not working, the device manager doesn't even detect that touch is an option (it's hidden, but grey and cannot be enabled)....
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Sep 23, 2014
I just bought my Acer Aspire V5-552g a week ago. Everything seems to be working fine. However, Windows advised me to install updates which I did. After installing the updates the touch gestures are not working anymore. I tried updating my drivers, which I downloaded from the Acer support site, but it did not work. All gestures are not working. What I need to do. Is this a result of updating Windows? How can I undo the update?
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Nov 28, 2014
It still did not solve the issues with my USB ports. I have noticed that the exclamation mark is no longer there but still all my USB ports are still not working.
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Mar 9, 2015
I have a brand new Acer Aspire V3-572G. Its been a bit of a lemon so far, but I will give it the benefit of the doubt for just a while longer as I'm not particularly tech-savvy so perhaps the problem is me. Yesterday the volume icon (on the bar at the bottom of the screen) stopped working altogether. I can press it with the curser and it changes colour in the way it should when you click on something ... BUT nothing comes up ... no sound/volume control thing that I can adjust. I know I can use the Function key and arrows, but that is just fiddly, and for a brand new computer, I expect things to work.
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Nov 19, 2014
Bought Acer E5-572G NX.MQ0EL.005.
It has 4 gb RAM(Samsung 12800 1600mhz) then bought one stick - Crucial 4GB DDR3 PC3-12800 CL11 SO-DIMM CT51264BF160BJ.
Place it into second free slot.
Result - BIOS shows only 4 GB RAM and Windows shows same 4 GB RAM(something aroung 3.8 GB)
Tried to replace second ram stick but same result.
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Nov 20, 2014
Bought Acer E5-572G NX.MQ0EL.005.
It has 4 gb RAM(Samsung 12800 1600mhz) then bought one stick - Crucial 4GB DDR3 PC3-12800 CL11 SO-DIMM CT51264BF160BJ.
Place it into second free slot.
Result - BIOS shows only 4 GB RAM and Windows shows same 4 GB RAM(something aroung 3.8 GB) Tried to replace second ram stick but same result.
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Mar 1, 2014
I have a new aspire E1-572G that won't shutdown completely over an update to windows 8.1 ... I've Updated the Bios and downloaded the drivers from the support site.
I've done a recovery to default factory settings and tried again......no luck
I installed windows 8.1 after i installed al windows updates.
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Oct 20, 2014
I have a Acer Aspire V5-572G running Windows 8.1 and have found that the microphone jack won't recognise any external mic that is placed into it. It won't detect on the sound option despite the fact all the drivers are updated.
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Jan 25, 2015
I have purchased an Acer Aspire ES1-111M-C3CP with windows 8. I am generally really pleased with the laptop and quality, except for one thing, the mouse pad stops working. When this happens I have to plug a usb mouse in the move the mouse pointer on the screen. If I restart the laptop then the mouse pad works fine, then randomly it will stop working again.
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Jan 26, 2015
I purchased an Aspire E5-511 about a week ago. At first, I had no problems with the USB ports and what I plugged in would be recognized and work, but now none of them will recognize anything that is plugged into them. This is for multiple devices that work on other computers, so it is not the devices, and obviously it's not the hardware if all 3 simultaneously stopped working. Googling the problem has led nowhere. Additionally, the webcam used to come up automatically in the "Camera" app; this no longer works either and it says "To get started, connect a camera." I have restored the system back to factory defaults, had all files deleted and re-did the entire initial process all over again, to no avail.
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Mar 27, 2010
i have a acer aspire 5532 laptop. well, the usb ports(both) quit working. i tried everything from doing my laptop back to factory settings, tried un-checking turn off to save power. everything i could find, i tried. im wondering is there something i can use to get some usb ports? like in the front is a multi-in-1 card reader. is there like some adapter i can plug in there, and it have like usb ports? is there anything i can do or buy? with out taking it back. i have 3 items that use usb that i no longer can use
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Oct 26, 2014
After upgrading to Windows 8.1 x64 bit, my bluetooth is not detecting and cannot be detected by other devices (my mobile phone). In device manager, I have NO yellow triangles with exclamation marks, when I search automatically for updates, windows says everything is up to date (see picture below) so everything seems fine and running. Bluetooth is on but after searching does not find devices (even if the phone is also on bluetooth).
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May 3, 2009
Okay so my first question is this: Right now my wireless light is on showing that it's wireless, but if I close my laptop, or if it goes to sleep, and then I go back onto my laptop the wireless stops working and the light is off and it won't go on when I move the switch. I have a Aspire 5590
My second question is: I've hooked up a second monitor to my laptop I checked the settings and it works like this, if I move my mouse to the right and keep going, my mouse appears on the second screen. How can I make it so that the start menu and everything goes from the first to the second screen that way I can close my laptop, cause if I close my laptop screen it disables the second screen also/
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Mar 3, 2015
Everytime windows updates my Acer AO722, windows will not start. This started after I did a factory restore. When shutting down windows updates my system and then windows 7 will not start up after a restart.
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Nov 18, 2014
I just recently purchased an HDMI compatible television, for the purpose of extending the screen on my Acer Aspire E1-510P-4402.
At first, I thought it might have been either a faulty HDMI cable, or television. This is not the case, however. The television works perfectly fine on another computer, using the same HDMI cable.
Since I isolated the problem to the laptop not recognizing it, I tried to reboot my laptop, yielding no result on the second screen.
I also downloaded the latest version of the VGA Driver (Intel HD Graphics) from the Acer driver support site, then uninstalling the driver in Device Manager (and removing the driver files) -> rebooting -> reinstalling the driver (to be 100% certain of the latest version) -> then rebooting again. This also did not work:
I also did the same thing with the Intel Chipset driver, seeing as it may have been a conflict between them. This resulted in no effect.
As a final measure, I also downloaded the Intel driver updater and installed it. The updater told me that a generic version of the driver may not work, and to contact the manufacturer for support with it.
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Feb 19, 2015
I have an AO722 with Windows 7 64 bit.
I am trying to connect by HDMI to a TV.
TV says no signal.
Have toggled through all of the options with the fn f5 and f6 keys and also the Windows button/P also.
My screen would go black on some options but still no signal on the TV.
Went in the Device Manager to see if the HDMI port is there with the USB's.
Could not find. Is this possible issue or something else?
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Sep 13, 2014
this all started when I first purchased my laptop (Aspire V3-572G-54S6, Windows 8.1) when it was on sale for a great price in mid-August. I had heard great things about Acer, loved the specs and look, and was excited to get it. It arrived a few days later, took it out of the box and with the first start up my display was messed up. About 1/4 up the screen tear a little and the top of the screen was being duplicated at the bottom........never had that happen before so I got in touch with Acer support chat, I updated video drivers, rebooted, did a complete power drain, etc. The problem persisted so they had me send it in for servicing. I got it back from servicing just about 2 weeks ago, and it was fixed! Or at least it was until this past Wednesday when the problem returned. Now the problem only occurs when I've had it on for 30minutes to 1 hour, as it is fine on start up. The service log/sheet I got back with it said all they did was software updates, updated BIOS, and nothing hardware related.
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Jan 7, 2015
I have an aspire v3 572g 55FT and when I go to bios I find that under security the HDD password is frozen. How do I fix this?
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Dec 28, 2014
I have got my hard drive replaced under warranty. Now i have installed a fresh copy of windows 8.1. The drivers of wireless have been installed by windows. Its Broadcom 802.11ac version 6.30.223.102.
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Jan 20, 2015
I got an E1-572G Acer Laptop and I'm having a problem with it.When I press SHUT DOWN the screen goes black but the power led is on.. and I can't turn it ON because I have to press the POWER BUTTON for about 5 seconds then all the led-s turn off and then I can start it. I searched on Google, made a few changes in settings (FAST STARTUP, etc) but I'm having still the same problem. I have this problem about 2 weeks, and I'm really nervous about it.
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Sep 16, 2014
I own an Acer Aspire R7-572G which has a combined 4-pin 3.5mm headset jack.
I would like to use a normal microphone with an 3.5mm connector. The microphone did not work by directly plugging the connector into the socket, therefore I bought an adapter which splits the 4-pin output into speaker & microphone sockets.
Now the microphone does work properly, however, unless I am connecting external speakers I am not able to use the internal notebook speakers. (maybe because the notebook assumes that a headset is plugged in)
>>> Is there a way to use my external microphone and the internal notebook speakers?
One more thing to mention: If I plug in the cable, a popup on the notebook appears asking which device I just plugged in. Sadly my only three options are "headphones", "speaker output" or "headset". NO MICROPHONE OPTION !!!
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Oct 7, 2014
I've tried disabling certain services, which seemed to work but only for a little while. Is 5400 rpm's too slow to run Windows 8.1 just because of all the programs and services that run in the background?
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Oct 21, 2014
I have a Acer Aspire V5-572G running Windows 8.1 and have found that the microphone jack won't recognise any external mic that is placed into it. It won't detect on the sound option despite the fact all the drivers are updated.
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Dec 14, 2014
recently installed windows 7 on my laptop 15-n203tx
problem is my usb ports are working great in pre installed win 8.1 but now in win 7 just one port is working and it is usb port 2.0 and other two are 3.0 and not working!
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May 27, 2013
I've had this laptop for about a year or two and all of sudden my two left usb 3.0 ports stop working, although when I first turn on my laptop, the left side works for about a second and then stops working. My right usb port which is the 2.0 one works just fine.
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Dec 19, 2014
All 4 of the usb ports on my dv8000 stopped working. Ive tried updating the drivers, no luck. It originally had XP as the operating system but it was upgraded to windows 7, i dont knows if the usb drives are corrupt or what. When i plug anything into the usb ports it does nothing.
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