Acer Aspire V5-552g :: Windows 8 - After Installing Updates Touch Gestures Not Working
Sep 23, 2014
I just bought my Acer Aspire V5-552g a week ago. Everything seems to be working fine. However, Windows advised me to install updates which I did. After installing the updates the touch gestures are not working anymore. I tried updating my drivers, which I downloaded from the Acer support site, but it did not work. All gestures are not working. What I need to do. Is this a result of updating Windows? How can I undo the update?
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Nov 29, 2014
i'm having problems with my new acer v5 touchpad... i made a clean install of windows 8.1 and installed all the win 8.1 drivers from the acer support site. from the device id of my touchpad (ACPISYN1B71) i assumed that it is a synaptics model.
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the problem now: after installing several versions of the driver, even trying the alps and elantech versions, i could never manage to get multi-gesture settings in the settings windows from synaptics - there are only settings visible for right- and left-click. where are the multi-touch gesture options for windows 8?
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basic funtions work, like left click, two-finger right click and two-finger scrolling, but nothing is configurable and all the other gestures are not available.
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Nov 28, 2014
i'm having problems with my new acer v5 touchpad... i made a clean install of windows 8.1 and installed all the win 8.1 drivers from the acer support site. from the device id of my touchpad (ACPISYN1B71) i assumed that it is a synaptics model.
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the problem now: after installing several versions of the driver, even trying the alps and elantech versions, i could never manage to get multi-gesture settings in the settings windows from synaptics - there are only settings visible for right- and left-click. where are the multi-touch gesture options for windows 8?
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basic funtions work, like left click, two-finger right click and two-finger scrolling, but nothing is configurable and all the other gestures are not available.
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Nov 17, 2014
My Acer is having real trouble with Windows Updates. They download, then some of them install and I have to restart. BUT then it tells me most of them have failed, and now I have 56 updates that I'm told need downloading and installing. When I do the update/install I don't do anything else as the laptop is just so slow at the best of times.
Should I swap from Wi-Fi to an Ethernet cable?
My Acer laptop, (not a touch screen), specs are: Aspire V5-123-12104060nkk, Model ZHL Windows 8.1 - AMD E - Series (E1 - 2100, 1 GHz, 1 MB) - 29.5 cm (11.6") LED - 16:9 HD - Active Matrix TFT Colour LCD - ComfyView - AMD Radeon HD 8210 - 4 GB DDR3 SDRAM - 500 GB Serial ATA. It's a 64-bit.
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Nov 16, 2014
My Acer is having real trouble with Windows Updates. They download, then some of them install and I have to restart. BUT then it tells me most of them have failed, and now I have 56 updates that I'm told need downloading and installing. When I do the update/install I don't do anything else as the laptop is just so slow at the best of times. Should I swap from Wi-Fi to an Ethernet cable?
My Acer laptop, (not a touch screen), specs are: Aspire V5-123-12104060nkk, Model ZHL Windows 8.1 - AMD E - Series (E1 - 2100, 1 GHz, 1 MB) - 29.5 cm (11.6") LED - 16:9 HD - Active Matrix TFT Colour LCD - ComfyView - AMD Radeon HD 8210 - 4 GB DDR3 SDRAM - 500 GB Serial ATA. It's a 64-bit.
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Jan 26, 2015
I have an Acer Aspire V3-572g. My laptop came with windows 8.1 installed already. Currently, my pc is being reset to factory settings because I can not figure out how to keep the hdmi from going out after windows updates. The only way I can keep get the hdmi port to work is the factory reset it. The only way from keeping the hdmi working is by turning off windows updater. However, I'd like to figure out how to keep the hdmi working without doing so. My graphics card is Nvidia 840 M. Here are a list of things I've done after my laptop stops recognizing the hdmi.
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Uninstall and reinstall the display drivers, both from intel and Nvidia
Update the drivers to be up to date
Downloaded intel's utility manager to keep driver update to date
Downloaded factory installed drivers from Acer's website
Contacting microsoft and have them remotely connect to my laptop
Restored back my laptop to previous working conditions (although the hdmi never worked by going to a restore point)
Swapped hdmi cords and displays
After several hours of researching and trying different things I'm stumped. I bought this computer with the sole purpose of connecting it to a TV. I've also had this issue with another laptop which I returned. This problem isn't a hardware problem as I'm connected to the same monitor with an old desktop using the same cords. I'm guessing there is a compatability issue with windows and the display drivers when there is an update.
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Jul 25, 2013
I first noticed the issue with sensitivity. The mouse was really sensitive. I then noticed that the gestures don't work either. I cannot scroll using the mouse. So I went into great depths and tried to figure out the problem (but no solution).
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So I performed these steps:
-Changed the pointer speed to the fastest (I didn't like the slow pointer speed). The pointer was still pretty slow.
-Decided to change the TouchPad specific drivers. I go to the ELAN tab under mouse settings. I look and see that the "Options" button is greyed out. I also noticed that it said "Standard PS/2 Mouse"I decide to find the software to change the settings and located it in C:Program FilesElantech. I open ETDAniConf.exe and decide to do a test. I uncheck the right click and left click, and some other scroll settings. No avail.
-Then I decide to uninstall and install the drivers. Did that. Nothing changed. Changing the tapping, button, scrolling options does nothing. The mouse settings still shows it as "Standard PS/2 Mouse" even though the tab says ELAN.
-I decide to take a big step and just reinstall Windows 8 altogether using Acer Recovery. Reinstalled it, still facing the same issue. Still recognized as "Standard PS/2" mouse.
-I try another way to attempt to fix the issue. I try to find the most up to date similar driver. I located on that was much newer (2013 version rather than 08.2012). Installed it, restarted computer. Still no avail. Still recognized as "Standard PS/2 Mouse".I decided to go the last route before posting the issue here. I downloaded a copy of Windows 8 Pro from Microsoft website and transferred the ISO into the bootable flash drive. I split the hard drive into a clean partition (60GB) and installed fresh Windows 8 Pro on it, without all the Acer Drivers. Of couse I was missing the network drivers so I had to go on my Desktop to download the drivers online.
- I decide to first go and download the TouchPad drivers. Downloaded them, copied on a Flash Drive, ran them on the Acer laptop. Restarted computer. Still facing the issue.Â
I got the laptop for a good discount from my work (as a bonus of working there). It was a one time discount. As you noticed, I mentioned that it was recognizing it as "Standard PS/2 Mouse". That is the huge clue that tells me that the drivers are really buggy. The issue here is that the TouchPad drivers are not recognized like it is a TouchPad, but as a Mouse. A mouse that can only do right click, left click.
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Feb 27, 2015
I rarely use the laptop's touch pad and use a wireless USB mouse. I forgot my mouse and the touch pad wouldn't work when I started up laptop. Borrowed someone's wired USB mouse and it worked, so I ran to Walmart and picked up a $7 wired mouse.
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Control Panel > Programs and Features > Elan > Unistall > Reboot = Touch pad now working.
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But apparently the Elan didn't reinstall as I don't see it anymore in the Programs and Features list. I thought about downloading and installing the Elan drivers, but I don't want to "fix" something that isn't broken right now.
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/edited to say *wireless* USB mouse
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Mar 5, 2015
I have had my aspire e1 touch for a couple months now and a couple weeks in it randomly wouldn't detect the touch ability. Â I have to shut the laptop down and back on again for it to work (simple restart won't work) Â It's a new computer so I haven't upgraded any os, it's running with the Windows 8.1 it came with and I have chrome as the browser. Â It seems to happen when I wake it from sleep, not in the middle of using it. Â When the touch is not working, the device manager doesn't even detect that touch is an option (it's hidden, but grey and cannot be enabled)....
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Jan 12, 2015
Touch screen not working after reinstalled a win8.1. I deleted the Recovery Partition. So how to fix the touch screen?
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Dec 21, 2009
I have an Aspire 1640 laptop with an internal Intel Pro/Wireless 2200BG network adaptor. Since upgrading my Windows XP to Windows 7, as a clean install the wireless will not work.
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Feb 10, 2015
I just recently picked up an Aspire V 17 Nitro and imediately installed Windows 7 on it. Everything is working pretty well so far but I noticed the function keys are not working. The ones where you hold down the "Fn" key and then do thing like adjust the volume.
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Sep 4, 2014
I just got a Acer Aspire V3 771-6605 with Windows 8.1. My touch pad wouldn't scroll or respond to any finger gestures, so I tried installing the ELANTECH and Synaptics touch pad drivers from the acer support site for my laptop. However, after I restarted the computer I keep getting stuck at the screen right before where you put in your password (the lock screen?). The only keys that seem to do anything are the function keys.Â
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Dec 15, 2014
I have problem with internet connection. Every 10 minutes or more connection is down and my wi fi network gets limited connection icon.
I bought this laptop few months ago with Windows 8.1. and latest drivers are installed. I tried a lot of things but there is no result...
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Dec 19, 2014
My specs for my Laptop (Acer Aspire v5-552G) says that the speed of my CPU is clocked at 3.5 GHz, how-ever all measurements I have taken, it wornt pass 2.9 GHz.
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what this may be caused?
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The CPU is an A6-5357M Dual Core (with Turbo Core technology)...
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Dec 19, 2014
My specs for my Laptop (Acer Aspire v5-552G) says that the speed of my CPU is clocked at 3.5 GHz, how-ever all measurements I have taken, it wornt pass 2.9 GHz.
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what this may be caused?
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The CPU is an A6-5357M Dual Core (with Turbo Core technology)
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Nov 12, 2013
I keep getting blue screens complaining about igdpmd64.sys x00000050. I noticed on the day that I suddenly started getting blue screens Windows installed a bunch of windows 7 x64 updates. Does the recent windows updates can cause this?Â
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At times I cannot even reboot normally when it occurs. I have had to restore to a previous version.
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Jun 18, 2009
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This is what I have, and I imagine HP probably use the same drivers for most of its late model laptops on windows 7 for the touch activated media button i.e. the back lit strip above the keyboard just below the LED screen that let you activate WIFI, sound. playback..etc..
I have read from several posts that windows 7 install fine on HP laptop just that the touch strip driver does not work with the factory drivers.
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Mar 3, 2015
Everytime windows updates my Acer AO722, windows will not start. This started after I did a factory restore. When shutting down windows updates my system and then windows 7 will not start up after a restart.
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Nov 6, 2014
My laptop touch screen doesn't work consistently. Â my laptop suppose to have "full windows touch support with 10 touch points", but then when i checked out my pc info, it says "limited only".
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Jan 6, 2015
All of a sudden my touch screen of Aspire R7 has stopped working. I have done system restore but still not luck. There is no Tablet PC Settings in my control Panel. What should I do? It has happened on its own and I am confused what to do?
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Feb 28, 2015
I have tried all the other tips and driver downloads, removing battery, reloading drivers, sleep "wake up", all with temporary success. Acer says to refresh the computer, that does not work either. It is new with about 20 hours on it. I took the first machine back to retailer and same situation with the new machine.Â
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Clearly this is an issue with Acer notebook touchpads and at least in my case W8.1. That is why google is littered with search titles for acer touch pads not working.
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Mar 11, 2009
Use MultiClutch to assign multi-touch gestures in almost any application in OS X!
Quote:
Basically, Multiclutch allows you to assign custom keyboard shortcuts in a given app to a given gesture. Want swipes to change tabs in Safari? Done. The same in iChat? Done. Want zoom-in to open emails in Mail, zoom-out to close windows in every app, and a swipe down to bring up Quicksilver? Done done done.
MultiClutch works by installing a simple input manager that catches gesture events, looks to see what shortcut you’ve defined for it in the frontmost app (if you haven’t defined anything, it behaves in the standard manner), and performs that shortcut. You use a System Preference Pane to customize gestures with an interface similar to the shortcut-customization table in the Keyboard & Mouse pane. You can ‘bind’ gestures in a given Cocoa app (due to the nature of input managers, Carbon apps are not supported) or globally.
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Jan 11, 2014
Just got a brand new laptop, Dell Inspiron 11 3137, and updated to windows 8.1. The touchpad does not work properly now; gestures/scrolling/pointer not working. I've spent over 16 hours getting windows 8.1 installed and then troubleshooting this issue. I've contacted Dell; updated the driver from Dell, even tried installing the latest driver from Synaptic. I even tried setting the Synaptic app to run under the windows 8 version.Â
Touchpads have been around a long time. It's the last thing I expect not to work properly.
At this point I am ready to send the laptop back and call it quits on windows.
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Jan 11, 2010
Ever since I upgraded to Windows 7 and installed the Dell Synaptic Drivers v13.2.2.2, I seem to have gained additional touchpad gestures.
Along with the original chiral-scroll and two-finger zoom I now have:
-two-finger scrolling (vertical and horizontal)
-three-finger forward/back for web browsers and the Windows image viewer
-rotate
-three-finger quick launch (holding three fingers down for 1 second opens notepad)
-momentum (I'm not sure if this one is new)
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Dec 19, 2014
The hard drive on my Aspire 5745 was replaced (same size 640 GB) when I install Windows, it hangs on the Windows logo as its swirling and about to start. I have checked in the BIOS to disable UEFI boot but unable to see this option.
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Dec 3, 2014
I recently got my laptop reformatted due to a BSOD startup loop and when I got it back (the store I bought it from "fixed" it for free), I started it up and noticed that my gestures were missing.
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They're kinda hard to live without once you've had them, and it is most unfortunate that I have lost these gestures. So, how do I get them back?
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Some Notes: I have an Acer E5-471
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My "Mice and other pointing devices" show that I have a PS/2 compatible mouse (I thought they were supposed to have like an ELAN or Synaptics something before the word)....
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I tried troubleshooting and it showed me that the 3D Video Controller has no driver and the PCI device doesn't have a driver (I figured I'd include them in case they were the cause of the loss of gestures)....
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Feb 25, 2009
Every time I put the bootable disk in to install windows xp it will get to the point of saying starting windows then I get the blue screen of death. How can I install windows xp? Right now it has vista home basic
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Sep 16, 2008
I have aspire 6920 and I love the features this computer has but I am not very happy with vista. Can I install xp pro? I know that deleting the pq service partition is not wise but I would rather have xp pro. How do I delete pq service? Also, is this action reversible? If I can install xp can I ever go back to the manufacturer OS? I have created the restore cd's but will they work without the pq service partition.
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May 3, 2010
I just bought a Acer Aspire 5740DG and I want to reformat it and put a clean version of Windows 7 on it without all the useless that comes on these laptops.
Is it possible for me to do this using another Windows 7 install disk I have, but just entering the existing CDKey for Windows 7 that came on this system or is that impossible?
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