Acer Aspire E5-471 :: Scrolling And Swiping Gestures Gone
Dec 3, 2014
I recently got my laptop reformatted due to a BSOD startup loop and when I got it back (the store I bought it from "fixed" it for free), I started it up and noticed that my gestures were missing.
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They're kinda hard to live without once you've had them, and it is most unfortunate that I have lost these gestures. So, how do I get them back?
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Some Notes: I have an Acer E5-471
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My "Mice and other pointing devices" show that I have a PS/2 compatible mouse (I thought they were supposed to have like an ELAN or Synaptics something before the word)....
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I tried troubleshooting and it showed me that the 3D Video Controller has no driver and the PCI device doesn't have a driver (I figured I'd include them in case they were the cause of the loss of gestures)....
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Jan 26, 2015
Win 8.1Â
Aspire E5-521-219J
8gb
ssd drive
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I have noticed that after my laptop sleeps, and is woken back up 80% of the time I loose trackpad features, and I need to restart to regain. Â Reinstalled drivers from support site, did not work.
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Mar 7, 2010
I recently bought a Vostro V13 (base model) with Celeron 743 + 2gb ram = Ubuntu 9.10.
I decided to switch to Windows 7 64bit. Everything runs fine, except for the touchpad. I doesn't have any multi touch capability what so ever.
I tried a few things:
Update driver automatically
Update driver directly from Synaptics
Install driver from Alps
Nothing worked. Now, I just realized that the Synaptics setting option doesn't even has the "virtual scrolling menu".
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Jul 11, 2009
I have an a problem with the touchpad which basically stops gestures from working such as scrolling.
It only happens though when i view youtube videos in fullscreen or any flash video, the problems sorts it self out after a few minutes but it is very annoying.
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Jan 11, 2014
Just got a brand new laptop, Dell Inspiron 11 3137, and updated to windows 8.1. The touchpad does not work properly now; gestures/scrolling/pointer not working. I've spent over 16 hours getting windows 8.1 installed and then troubleshooting this issue. I've contacted Dell; updated the driver from Dell, even tried installing the latest driver from Synaptic. I even tried setting the Synaptic app to run under the windows 8 version.Â
Touchpads have been around a long time. It's the last thing I expect not to work properly.
At this point I am ready to send the laptop back and call it quits on windows.
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Mar 28, 2010
Two finger scrolling now works on the synaptics touchpad of my dv7
I had previously attempted to use modded drivers and other apps (none of which worked), but surprisingly, synaptics seems to have enabled it all by themselves in the latest driver, which is part of scrybe.
More about scrybe: [url]
Guide:
1. Download the ScrybeSetup.exe file from here (you can enter a junk email): [url]
2. Install the software (Make sure it installs both scrybe and the new driver)
2.1 Restart
3. Go to Control Panel>Mouse>Device Settings (Tab)>Highlight Synaptics Touchpad Vx.x> then click settings
4. Once you have the Touchpad settings windows open, you can change all kinds of settings:
Multifinger Gestures>Two Finger Scrolling (Click the gears next to the name)
Multifinger Gestures>Rotating (Click the gears next to the name)......
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Jul 25, 2013
I first noticed the issue with sensitivity. The mouse was really sensitive. I then noticed that the gestures don't work either. I cannot scroll using the mouse. So I went into great depths and tried to figure out the problem (but no solution).
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So I performed these steps:
-Changed the pointer speed to the fastest (I didn't like the slow pointer speed). The pointer was still pretty slow.
-Decided to change the TouchPad specific drivers. I go to the ELAN tab under mouse settings. I look and see that the "Options" button is greyed out. I also noticed that it said "Standard PS/2 Mouse"I decide to find the software to change the settings and located it in C:Program FilesElantech. I open ETDAniConf.exe and decide to do a test. I uncheck the right click and left click, and some other scroll settings. No avail.
-Then I decide to uninstall and install the drivers. Did that. Nothing changed. Changing the tapping, button, scrolling options does nothing. The mouse settings still shows it as "Standard PS/2 Mouse" even though the tab says ELAN.
-I decide to take a big step and just reinstall Windows 8 altogether using Acer Recovery. Reinstalled it, still facing the same issue. Still recognized as "Standard PS/2" mouse.
-I try another way to attempt to fix the issue. I try to find the most up to date similar driver. I located on that was much newer (2013 version rather than 08.2012). Installed it, restarted computer. Still no avail. Still recognized as "Standard PS/2 Mouse".I decided to go the last route before posting the issue here. I downloaded a copy of Windows 8 Pro from Microsoft website and transferred the ISO into the bootable flash drive. I split the hard drive into a clean partition (60GB) and installed fresh Windows 8 Pro on it, without all the Acer Drivers. Of couse I was missing the network drivers so I had to go on my Desktop to download the drivers online.
- I decide to first go and download the TouchPad drivers. Downloaded them, copied on a Flash Drive, ran them on the Acer laptop. Restarted computer. Still facing the issue.Â
I got the laptop for a good discount from my work (as a bonus of working there). It was a one time discount. As you noticed, I mentioned that it was recognizing it as "Standard PS/2 Mouse". That is the huge clue that tells me that the drivers are really buggy. The issue here is that the TouchPad drivers are not recognized like it is a TouchPad, but as a Mouse. A mouse that can only do right click, left click.
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Feb 27, 2015
I rarely use the laptop's touch pad and use a wireless USB mouse. I forgot my mouse and the touch pad wouldn't work when I started up laptop. Borrowed someone's wired USB mouse and it worked, so I ran to Walmart and picked up a $7 wired mouse.
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Control Panel > Programs and Features > Elan > Unistall > Reboot = Touch pad now working.
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But apparently the Elan didn't reinstall as I don't see it anymore in the Programs and Features list. I thought about downloading and installing the Elan drivers, but I don't want to "fix" something that isn't broken right now.
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/edited to say *wireless* USB mouse
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Sep 23, 2014
I just bought my Acer Aspire V5-552g a week ago. Everything seems to be working fine. However, Windows advised me to install updates which I did. After installing the updates the touch gestures are not working anymore. I tried updating my drivers, which I downloaded from the Acer support site, but it did not work. All gestures are not working. What I need to do. Is this a result of updating Windows? How can I undo the update?
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Nov 29, 2014
i'm having problems with my new acer v5 touchpad... i made a clean install of windows 8.1 and installed all the win 8.1 drivers from the acer support site. from the device id of my touchpad (ACPISYN1B71) i assumed that it is a synaptics model.
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the problem now: after installing several versions of the driver, even trying the alps and elantech versions, i could never manage to get multi-gesture settings in the settings windows from synaptics - there are only settings visible for right- and left-click. where are the multi-touch gesture options for windows 8?
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basic funtions work, like left click, two-finger right click and two-finger scrolling, but nothing is configurable and all the other gestures are not available.
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Sep 17, 2014
I've been having problems with this device since the day I bought it. The second day I owned it a bad pixel jumped onto the screen. After pushing it for some time physically on the surface of the screen it dissapears for another day or two.
But my biggest problem is taht sometimes touchpad simply stops responding to any gestures or mouse cursor keeps shaking on my screen. The only ting I can do is turn off the whole touchpad and wait for it to repair itself.
Also it happens that for no apparent reason my notebook behaves like as if I had been pressing CRTL button all the time, while I dont do it at all. Pressing S key alone makes it run into save options. Left clicking on the page makes it open in a new bookmark.
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Oct 21, 2014
I have an ACER Aspire R7 win8.1 and I have a problem with the touchscreen. The touchscreen is scrolling up and down by iself out of control, without touching it.
I run anti-virus and anti-malware and everything seems normal. I finally disable the touchscreen in system and everything is fine using the mouse.
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Sep 22, 2014
I recently installed the "new" drivers for the windows 8 upgrade for the Aspire 5250. (After upgrading I did not install the drivers until recently.) Since I installed the driver, the side-scroll on the touchpad isn't working. Is there a way to turn it on?
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Oct 6, 2014
the scrolling part of touch pad of my aspire d270 not working
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Mar 4, 2015
I got this Aspire 5560G about three years ago and it was running Windows 7. I recently upgraded to Windows 8.1 and have managed to find and install all the drivers I need for my lapop to run smoothly, except for the touchpad.
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Although it works for moving the cursor and double-tapping to open files etc, it doesn't work to scroll pages. I have tried downloading the latest driver on the Acer Drivers page but it doesn't change any features.
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Apr 13, 2010
Now that the new MBPs have arrived, they come with a new feature called inertial scrolling (like flick-scrolling on the iPhone).
Is this feature specifically hardware dependent or could this feature be implemented into the OS via a application like Bettertouchtools?
Are there any apps out there right now that has this feature?
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Nov 28, 2014
i'm having problems with my new acer v5 touchpad... i made a clean install of windows 8.1 and installed all the win 8.1 drivers from the acer support site. from the device id of my touchpad (ACPISYN1B71) i assumed that it is a synaptics model.
Â
the problem now: after installing several versions of the driver, even trying the alps and elantech versions, i could never manage to get multi-gesture settings in the settings windows from synaptics - there are only settings visible for right- and left-click. where are the multi-touch gesture options for windows 8?
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basic funtions work, like left click, two-finger right click and two-finger scrolling, but nothing is configurable and all the other gestures are not available.
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Jul 17, 2007
I am having a problem with my TravelMate 800.
The mouse and keyboard are involved. When attempting to type (in Word or in a web-browser), the cursor will immediately scroll downdown, and will only stop when pressing the "escape" key. When you start typing again, the problem re-occurs, making typing extremely frustrating. The "page down" key also doesn't work.
When restarting, a blank screen will appear with a blinking "-" cursor at the top of the screen, and the notebook will beep nonstop until you press a key. Windows will then slowly load. It is not a virus problem as I've checked using Norton Antivirus, and removed
spyware.
I believe it's most probably a software problem, and have tried to repair my system, but the recovery CDs didn't work. I got fed up and tried to format the notebook.... at first, the system CD loaded, but wouldn't go anywhere and there was a "not ready reading from drive z: abort, retry or fail" option, and none of the options worked. After attempting to reboot the second time, it would come up to a point saying:
PS/2 device found
EGA/VGA connected
Mouse driver installed
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Mar 11, 2009
I am looking to use the finger swipes (gestures?) in Firefox.
Has anyone found a program/add on that?
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Mar 31, 2010
Dell lists the M4500, E6410, and E6510 as having "multitouch trackpads".
Does anyone here know what the gestures are, and can you list them?
I'm wondering if it's possible and/or worth it to upgrade to a E6410 palmrest when it becomes available to get the gestures.
I tried to install the E6410 drivers (apparently an Alps pad as well) on my E6400 but I didn't get anything new...
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Feb 11, 2009
it looks like Synaptics has added gesture support for their touchpads with just a software update. [url] The website says the software is backwards compatible with computers purchased in the last year or so. I just got my HDX18t a week ago and can't seem to get it to work.
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Mar 11, 2009
Use MultiClutch to assign multi-touch gestures in almost any application in OS X!
Quote:
Basically, Multiclutch allows you to assign custom keyboard shortcuts in a given app to a given gesture. Want swipes to change tabs in Safari? Done. The same in iChat? Done. Want zoom-in to open emails in Mail, zoom-out to close windows in every app, and a swipe down to bring up Quicksilver? Done done done.
MultiClutch works by installing a simple input manager that catches gesture events, looks to see what shortcut you’ve defined for it in the frontmost app (if you haven’t defined anything, it behaves in the standard manner), and performs that shortcut. You use a System Preference Pane to customize gestures with an interface similar to the shortcut-customization table in the Keyboard & Mouse pane. You can ‘bind’ gestures in a given Cocoa app (due to the nature of input managers, Carbon apps are not supported) or globally.
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Nov 14, 2013
I just got the Yoga 2 Pro and it seems like a great laptop / tablet. I have one big problem: the touchpad is near-unusable for me. It seems like I'm constantly activating the switch app gesture and just cannot use it.
How do I turn off all of the gestures on the touchpad so that it just functions like a normal mouse????
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Jan 11, 2010
Ever since I upgraded to Windows 7 and installed the Dell Synaptic Drivers v13.2.2.2, I seem to have gained additional touchpad gestures.
Along with the original chiral-scroll and two-finger zoom I now have:
-two-finger scrolling (vertical and horizontal)
-three-finger forward/back for web browsers and the Windows image viewer
-rotate
-three-finger quick launch (holding three fingers down for 1 second opens notepad)
-momentum (I'm not sure if this one is new)
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Nov 15, 2014
Latitude E7240 has Touchpad Alps. All works fine except settings "Flick" (Gestures -> Multi Finger Gestures).
This setting works, but after some time (random period) stops working. To fix this I need restart Apoint.exe or go to settings, deselect Flick and select it again.
My laptop's BIOS has latest version A11 and all drivers installed from web site Dell.
Also, I tried to install Windows 8 and Windows 8.1 with touchpad drivers only, but this did not solve problem.
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Dec 24, 2012
Windows update changed my keyboard and pointing devices to standard ps/2.Â
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Dec 28, 2012
I am one of the lucky ones who just got the X1 Carbon Touch (after a 2 month wait).
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Touch screen is VERY spotty. Will just stop working. All the time. Even in the middle of gestures.
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I found that by going to the upper right corner touch will start working again, and then it'll stop moments later in the middle of an activity.
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This is Windows 8, of course. I have used plenty of other Windows 8 devices so I'm not a novice. I have never seen this behavior. Is this a driver problem? A setting I don't know about (some special Lenovo thing?). I am hoping its not hardware. The fact that touching the upper right corner enables things for awhile seems to indicate its not hardware but not certain.
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Jun 10, 2013
Whenever I do a gesture from the side after not touching the screen for more than 4 seconds, it doesn't work. It instead registers it as a swipe on the screen near the edge. This is very annoying. It happens constantly.
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I suspect this may be the result of a power-saving feature. Maybe the touch-screen turns off after a few seconds and needs to be awoken by tapping it before swiping in from the side. If this is the case, then please up the timer from 3 or 4 seconds to more like 30 or 60. This ruins the smooth flow of Windows 8, if I'm watching a video full-screen in IE and it registers taps of the screen as a pause command, I can't open up the start menu or dock the app to the side without first pausing the video.
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Do I need to update drivers? Any update that I'm missing, but I didn't even see an appropriate driver on the driver page. None of them said anything about touch-screen.
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May 8, 2009
My friend has an XPS m1330 that cannot scroll in certain places. For example, on the program list in the Start Menu, it cannot scroll up or down. It shows the "scrolling" symbol next to the mouse cursor. This same problem occurs in certain games.
All drivers have been installed. Is this just a Synaptics issue?
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Feb 13, 2009
I can't scroll down with my arrow keys on my laptop. Remember some button popped up last week or so and i absentmindedly clicked yes,
and have no idea what it said, so I think i may have inadvertently typed in some kind of anti scroll code or something like that
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