Acer Aspire 5560G :: Synaptics Touchpad Not Scrolling - Windows 8.1
Mar 4, 2015
I got this Aspire 5560G about three years ago and it was running Windows 7. I recently upgraded to Windows 8.1 and have managed to find and install all the drivers I need for my lapop to run smoothly, except for the touchpad.
Although it works for moving the cursor and double-tapping to open files etc, it doesn't work to scroll pages. I have tried downloading the latest driver on the Acer Drivers page but it doesn't change any features.
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Feb 14, 2009
I have a Vaio SR 190 and i'm trying to use the Google Code for two finger scrolling. I have a synaptics touchpad v7.0 with Driver 10.2.4
I have Chiralmotion and momentum enabled but the google code program keeps saying "Driver support for multiple fingers is already enabled but the driver still doesn't report multiple fingers
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Dec 4, 2014
I have an HP Pavilion 14-b130sa, running windows 8. Last night I switched my laptop off after using it all day for writing an essay, when I then turned the laptop back on about 3 hours later, I could no longer scroll using the touchpad. My laptop won't let me run or look at the synaptics 7.5 drivers or any of the files, as it just says they cannot be found.
I have tried re-installing the drivers, but this does not seemed to have worked.
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Jan 16, 2015
So since I've bought this computer I've had problems with the two-finger scrolling suddenly stopping, like many people have. That's always been fixable by going into properties, device settings, settings, unchecking/rechecking one of the boxes under "two finger scrolling" and hitting OK.
Now, though, my touchpad is suddenly stuck on one finger scrolling, and it's super annoying. There is no "one finger scrolling" option under the "scrolling" drop down thingy under device settings, so I haven't a clue why this is happening. I've tried the usual fix above, restarting the computer, installing new drivers, but it still does one finger scrolling. Which means it scrolls a lot of the time when I don't want it to, and the pointer seems to get "stuck" at times when I'm just trying to move it around.
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Sep 22, 2014
I recently installed the "new" drivers for the windows 8 upgrade for the Aspire 5250. (After upgrading I did not install the drivers until recently.) Since I installed the driver, the side-scroll on the touchpad isn't working. Is there a way to turn it on?
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Oct 6, 2014
the scrolling part of touch pad of my aspire d270 not working
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Jan 26, 2015
Win 8.1
Aspire E5-521-219J
8gb
ssd drive
I have noticed that after my laptop sleeps, and is woken back up 80% of the time I loose trackpad features, and I need to restart to regain. Reinstalled drivers from support site, did not work.
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Oct 29, 2014
Whenever I close the lid on my Laptop let it sleep for a while I notice when I press enter to resume from that mains screen that it takes maybe 30secs just to load up, before it was always instant. Also my powercord is sort of lose so it goes in and out very fast then I notice that when my power cord comes out that my laptop also freezes for 30secs.
I scan my laptop everyday with AVG and Malwarebyts, I use CCleaner weekly and DeFraggler monthly, unless I download lots of files then I'll scan it and if it goes above 5-6% I do a full scan
I don't download much. The only games I have on here is WoW, RIFT, Path Of Exile, ArcheAge and 2 other small steam games. I don't use Itunes. On the buttom right corner where my clock is I only have up Raptr, AVG, CCleaner and that's it..
It's been doing this for maybe 2 weeks. I I use Windows 7. The only time I update my laptop is when I go to Control Panel and click "Windows Update" and see if there's any.
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Jan 28, 2015
So i recently upgraded my Aspire 5560g to Windows 8.1. I liked it but it seemed to have lost my drivers in the process (my track pad scrolling didnt work and my Dolby audio origram was gone).
I went to for the drivers and decided to start with a firmware upgrade (9545 for hard disk performance).
After the computer rebooted, I entered the dreaded Windows 8.1 boot loop. It would say "Your PC ran into problems..." with the bluescreen, then turn off. Then it would attempt the Automatic repair, and fail again, then restart the cycle.
I wasn't able to even get into my BIOS until I cleared my CMOS, now at least I can get into BIOS.
I created a bootable USB for Windows in hopes I could do a clean install, but even when trying to boot from a USB I get the blue Windows 8 screen, "Your PC ran into problems..."Is there a way I can undo the firmware update, it seems like the culprit, doesn't it?
EDIT: I've read that the Windows boot loop may be caused by outdated drivers. Think this could be the problem after I did the firmware update? How can I install the drivers without being able to boot into Windows?
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Apr 13, 2012
Touch pad scrolling not working in windows 7 in my lap hp g6-1325ee
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Jan 11, 2014
Just got a brand new laptop, Dell Inspiron 11 3137, and updated to windows 8.1. The touchpad does not work properly now; gestures/scrolling/pointer not working. I've spent over 16 hours getting windows 8.1 installed and then troubleshooting this issue. I've contacted Dell; updated the driver from Dell, even tried installing the latest driver from Synaptic. I even tried setting the Synaptic app to run under the windows 8 version.
Touchpads have been around a long time. It's the last thing I expect not to work properly.
At this point I am ready to send the laptop back and call it quits on windows.
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Mar 28, 2010
Two finger scrolling now works on the synaptics touchpad of my dv7
I had previously attempted to use modded drivers and other apps (none of which worked), but surprisingly, synaptics seems to have enabled it all by themselves in the latest driver, which is part of scrybe.
More about scrybe: [url]
Guide:
1. Download the ScrybeSetup.exe file from here (you can enter a junk email): [url]
2. Install the software (Make sure it installs both scrybe and the new driver)
2.1 Restart
3. Go to Control Panel>Mouse>Device Settings (Tab)>Highlight Synaptics Touchpad Vx.x> then click settings
4. Once you have the Touchpad settings windows open, you can change all kinds of settings:
Multifinger Gestures>Two Finger Scrolling (Click the gears next to the name)
Multifinger Gestures>Rotating (Click the gears next to the name)......
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Dec 7, 2009
Is there any way to disable the "click" feature on the main part of the touchpad? Like if I tap my finger on the touch pad I do not want it to act as if I had left-clicked...
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Jun 9, 2009
remember reading that the SXPS 16 has a Synaptics supported touchpad or something in it, meaning you can use some multi-touch gestures like pinch zoom etc. Can anyone clear this up for me? Do you have to do anything to enable the additional gestures? Will i need to download some more drivers or something (i haven't gotten my laptop yet.) What gestures will i be able to do with (or without) the driver (if there is one.)
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Oct 1, 2008
Anyone know something about if dell xps at least that ones sold in 2008 will support those new drivers with gesture control??
I know its a really soon but it says that it already has support for it.. and checking the driver section the drivers there are from last December. Dell support has nothing new neither.
http://lifehacker.com/5057317/synapt...s-to-touchpads
http://www.synaptics.com/press/pr_detail.cfm?id=139
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Mar 8, 2009
My touch pad driver recently stopped working the other day. I had not noticed because I always use my VX Nano, but I was out of the house with the laptop for once and had no pointing device when I booted up.
I re-downloaded the Synaptics driver that I had installed previously, but it didn't work. I had to install the Dell driver to get it to work, but on install I noticed it saying it was an Alps, not a Synaptics.
What gives with this? I even remember seeing other posts on here saying to forgo the Dell driver when installing windows and to use the Synaptics driver............................
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Jun 25, 2009
I am really curious if any other 1340/1640 users have run into a similar situation.
The problem:
when typing on the lappy, sometimes the text jumps to wherever the I beak of the cursor is. At first i thought i was accidentally touching the touchpad with the base of my thumb, but now i'm sure thats not the case
I've already tried uninstalling dells drivers, using the drivers from synaptics website, changing the sensitivity of the touch pad, using the touchpad with no drivers at all (windows drivers only)...
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Jan 20, 2010
Somehow my Synaptics Touchpad on my Compaq V2000 (Model 2402) got zapped today and will not power on at all. This is different than the usual driver problem that makes you think it is turned off. I was tightening up a screw that is close to the pad itself while it was running and the notebook suddenly just turned off. Everything is fine but the touchpad will not power on. It was getting pretty useless regardless. I have been using a regular usb mouse most of the time for almost a year now but still need the touchpad for the obvious. ANyone here replace their pad? I haven't found one used or new yet.
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Dec 27, 2014
I recently bought Dell Inspiron 15 5547 with Ubuntu.
When I installed Windows 7, I receive error message "Synaptics TouchPad 64-bit Enhancements has stopped working." Wen I close this my touchpad start working erratically. While typing cursor moves itself without touch or click.
The driver given on Dell site under Windows 7 is same as for Windows 8. I also tried drivers from Synaptics website but nothing worked.
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Feb 10, 2015
With this process able to work with touch pad in Windows 8.1. Another problem observerd that the TP behaving abnormally. It stop sometimes and sometimes move. Checked with Windows 7 , found to be working fine
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Oct 23, 2014
Touchpad not working after windows 8.1 update on acer E1-510 ....
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Dec 3, 2014
I recently got my laptop reformatted due to a BSOD startup loop and when I got it back (the store I bought it from "fixed" it for free), I started it up and noticed that my gestures were missing.
They're kinda hard to live without once you've had them, and it is most unfortunate that I have lost these gestures. So, how do I get them back?
Some Notes: I have an Acer E5-471
My "Mice and other pointing devices" show that I have a PS/2 compatible mouse (I thought they were supposed to have like an ELAN or Synaptics something before the word)....
I tried troubleshooting and it showed me that the 3D Video Controller has no driver and the PCI device doesn't have a driver (I figured I'd include them in case they were the cause of the loss of gestures)....
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Oct 21, 2014
I have an ACER Aspire R7 win8.1 and I have a problem with the touchscreen. The touchscreen is scrolling up and down by iself out of control, without touching it.
I run anti-virus and anti-malware and everything seems normal. I finally disable the touchscreen in system and everything is fine using the mouse.
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Feb 14, 2015
THERE IS NO DEVICE SETTINGS !!!!!!!
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Dec 12, 2014
I had the same problem. I followed the instructions in this video by TechBullUSA. [URL] ..... It worked!
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Aug 9, 2014
Aspire e15 (e5-511-p9y3) Touchpad not working on windows8.1, and I can use the cursor only with a mouse. I also installed synaptics/elantech drivers but it doesn't show scrolling option in Mouse-> Device Settings.
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Jul 2, 2014
I have three user profiles in my Compaq Presario CQ-42, one is administrator and others are "Other User". When I fisrt saw the synaptics touch pad settings window through my first "Other User" profile 1, in Mouse Properties->Device Settings->Synaptics LuxPad V7.4->Settings, all the options in this window were available for selection and no one was diabled. Now when I go to "Administrator" Profile, Some of the options in this settings window are disabled and appear to be partly hidden. Like the option "Enable Pinch Zoom in Pinch Zoom section" and "Enable Pivot Rotate in Rotating" appears to be hidden/disabled.
For verifying this, I created the another "Other user" profile 2 but no success and I found the same problem here also. I also tried to unistall the synaptics driver several times from all the profiles but every time I re-installed them and checked to get the same result. The settings were only accessible for "Other User" Profile 1 each time and were disable for Administrator profile and "Other User" Profile 2. I can produce the snaps of same if required.
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Jul 28, 2014
i have tried to installed the apps but i cant. the hp support assistant warned me that an important action was needed and on opening to check on the action, i found out that the synaptics touchpad and the realtek local area network had failed to install. both were on the failed items sections and i then redownloaded them through the same hp support assistant. the process went on smoothly and then stopped on the installation section. both the apps are now displayed in the conpleted actions and failed actions boxes. how can i successfully install these programmes?
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Nov 28, 2014
My cursor is as spaztic as a Mexican jumping bean. It costs many seconds and numerous nerve endings just to get it to land on the scroll bar correctly. I need to calm down the touchpad's sensitivity. My notebook is an Aspire E3-111-C4GX running Win 8.1. Already turned off taps, changed cursor speed, etc. Must get to its sensitivity level wherever that is.
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Dec 31, 2014
I'm strugling since 2 weeks with my brand new Acer Aspire E5-471-52B6 which has touchpad issues...
Symptoms: some times (this is very erratic) the touchpad freezes.
I'm not trying to run a different OS on the machine: I use the Windows 8.1 64-bit that comes with the machine.
I've downloaded and reinstalled the drivers (Intel Chipset, Intel serial IO, Synaptics Touchpad, Elantech Touchpad) from Support & Service web site...
And finally I've done a full system restore.
The touchpad responds is still erratic. What is weird is that the touchpad is shown as an HID mouse in the Windows Device Management (and not as a Synaptic or Elantech touchpad).
An external USB mouse works fine. What should I try now?
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