Acer Aspire 5560g :: Failing To Boot After Firmware Update
Jan 28, 2015
So i recently upgraded my Aspire 5560g to Windows 8.1. I liked it but it seemed to have lost my drivers in the process (my track pad scrolling didnt work and my Dolby audio origram was gone).
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I went to  for the drivers and decided to start with a firmware upgrade (9545 for hard disk performance).Â
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After the computer rebooted, I entered the dreaded Windows 8.1 boot loop. It would say "Your PC ran into problems..." with the bluescreen, then turn off. Then it would attempt the Automatic repair, and fail again, then restart the cycle.
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I wasn't able to even get into my BIOS until I cleared my CMOS, now at least I can get into BIOS.
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I created a bootable USB for Windows in hopes I could do a clean install, but even when trying to boot from a USB I get the blue Windows 8 screen, "Your PC ran into problems..."Is there a way I can undo the firmware update, it seems like the culprit, doesn't it?Â
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EDIT: I've read that the Windows boot loop may be caused by outdated drivers. Think this could be the problem after I did the firmware update? How can I install the drivers without being able to boot into Windows?
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Oct 29, 2014
Whenever I close the lid on my Laptop let it sleep for a while I notice when I press enter to resume from that mains screen that it takes maybe 30secs just to load up, before it was always instant. Also my powercord is sort of lose so it goes in and out very fast then I notice that when my power cord comes out that my laptop also freezes for 30secs.
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I scan my laptop everyday with AVG and Malwarebyts, I use CCleaner weekly and DeFraggler monthly, unless I download lots of files then I'll scan it and if it goes above 5-6% I do a full scan
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I don't download much. The only games I have on here is WoW, RIFT, Path Of Exile, ArcheAge and 2 other small steam games. I don't use Itunes. On the buttom right corner where my clock is I only have up Raptr, AVG, CCleaner and that's it..
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It's been doing this for maybe 2 weeks. I I use Windows 7. The only time I update my laptop is when I go to Control Panel and click "Windows Update" and see if there's any.
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Mar 4, 2015
I got this Aspire 5560G about three years ago and it was running Windows 7. I recently upgraded to Windows 8.1 and have managed to find and install all the drivers I need for my lapop to run smoothly, except for the touchpad.
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Although it works for moving the cursor and double-tapping to open files etc, it doesn't work to scroll pages. I have tried downloading the latest driver on the Acer Drivers page but it doesn't change any features.
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Mar 11, 2010
When I try to update my 6935 and start the program it says ROM not found or something along those lines...
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Nov 29, 2014
I updated my Acer Aspire 4752g's BIOS to use the BIOS_Acer_2.10_Windows.zip in the BIOS downloads in the Acer site and when my laptop rebooted it was stuck in a black screen. I've tried doing the FN+ESC and tried all the BIOS downloads in the Acer site but it still did not work.
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Feb 19, 2015
My daughter's Acer is 2.5 years old and it's running Windows 7. She recently rebooted it last week for a Windows Update and since then it starts up but hangs, with the hard drive light blinking slowly. I ran it in Safe Mode and it gets through CLASSPNP.SYS then hangs. According to articles this is usually a hardware problem. The only option I have with this OS is to bring up the Command Prompt. I've tried System File Checker - no go. System Repair comes back with unknown error and what looks like a bad Driver.
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I was able to build a new partition (100+GB) and do a clean install of Windows 7 x64 Ultimate w/ SP1. This went through fine, though I would have to load the Acer drivers for the network card, etc. to finalize it. The point here is that this shows that the hard drive isn't the issue.
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My fear is that Windows installed either some sort of driver or other update that has now caused the current OS on her laptop to be unusable. I went to do a System Restore and the only restore point it had was the Critical Update that she rebooted to on 2/13. Trying to roll back to that Restore Point didn't work.
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Dec 8, 2009
I just checked software update. Apparently it'll eliminate the startup noise that you hear from the DVD drive.
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Oct 13, 2014
Have an Aspire One model ZG5 AOA150-1570 running winXP.
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The hard drive has had a failure and after running disk checks (dskchk) using a special mini XP boot CD, I was able to view and copy my important files, pictures and videos to a thumb drive. Now I need to replace the drive but can I somehow use the directory and files of the protected area/hidden partition on the bad drive and copy that to a new drive and use those files to restore to initial specs on the new drive using e-recovery. I can use the alt-f10 to boot to the e-recovery on the bad drive but since the drive is bad I don't want to revert to factory specs.
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Again can I install a new hard drive and somehow copy all the files needed (what files would they be?) from the old drive to the new drive and then run the e-recovery restoring the computer to factory specs with this new drive installed??
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If for some reason I can't do that or if it fails while trying I can always reinstall with a new installation of XP.
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Aug 10, 2014
Last night, my system started hanging on the welcome screen (for over 30 minutes), so I attempted a windows system restore to a few days ago. That wouldn't work (I can re try it and advise of the specific error messages)....
I then tried the Alt+F10 erecovery, but again receive an error message when it is almost complete - the message says "windows restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed. To install windows, click ok to restart the computer, then restart the installation" ....
The complete factory reset is the only thing I haven't tried, as I'd rather not lose all the pictures and music I have stored on there- is there a way to resolve the issue at all, without completely wiping the hard drive? I have access to other pcs etc to download things and burn them to cd/DVD/memory sticks...
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Nov 13, 2009
I have an E4200 with the standard SSD. CrystalDiskInfo shows it as a Samsung SSD Thin uSATA 64GB M running firmware VAM05D1Q.
Seeing that Windows 7 has been out for a little while now and TRIM support is showing up on more and more SSDs, I was looking for a firmware update for my SSD. Anyone seen one?
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Sep 12, 2009
Got this article from Anandtech.
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Seems like there are still problems with the SATA II 3.0gb spec.
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Jan 3, 2010
So I am trying to update the firmware on the DVD drive that came with my e1705, the Philips SDVD8820 (Terrible drive I might add) but the new update (AD20) will NOT let me update it.
Anyone I try to run the executable it tells me.
FwFlash
You don't have administrator right to process.
or NO device is recognized.
I then tried to go to Run as... then chose the following user (selected myself again, w/ password this time) and I got the same error.
Once it loads up, it says
FwFlash3M v5.8
Update F/W to AD20
Can't recognize device!
Did some Google searches on the problem and came across this registry edit that seemed to solve the problem for a couple other people .....
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Mar 22, 2009
I have a notebook sony VAIO vgn-FS810 and yesterday i'm updating my cddvd with Sony® DW-Q58A-VN Firmware Update [url] , now my optical drive dont work , when i'm put disk in the drive , it is starting to read and i have no result, a system cant see the disk. I try to delete the driver of optical drive , but i't is not help to me. ( The notebook also can't see the disk's in DOS mode).
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Jul 12, 2009
My 15" 2.8GHz mbp works fine (only had it for 2 days now) with the stock 500gb hitachi hdd. BUT if I try to install a hitachi travelstar 320gb 7200rpm 3.0 Gb/s hdd it freezes occasionally with the color wheel of death!
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May 10, 2010
If you use bluetooth mouse and don't have vaio update
Now the bluetooth patch is avalible to download
Quote:
Bluetooth Firmware Update Ver. 2.2.3.593.596
This program will update Bluetooth Firmware to version 2.2.3.593.596 and will resolve the following symptom:
- Bluetooth mouse may not respond after a period of time
Bluetooth Firmware Update Ver. 2.2.3.593.596 : Sony Asia Pacific
Sony eSupport - VPCZ119FX - Software Updates & Drivers
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Jun 23, 2009
i have a Sony aw290 laptop and i have install anew clean windows but when i try to update any firmware update its give error is there is away to do that with out
reinstalling the original operation system ?
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Feb 28, 2010
Since updating the firmware on my LG drive (GSA-T50L) on every restart I get a message that Windows (Vista Home Basic) cannot install the driver. I click the second option, which is to "remind me later." I have to do this every time I boot up. The CD ROM is actually working OK as far as I can tell, but I'm still getting the error message. Device Manager doesn't list any driver, and trying to update it through device manager is unsuccessful.
I'm using firmware rev. SC05. I wondered if downgrading back to SC04 would cure the problem, but after hundreds of searches I cannot find the firmware anywhere on the Internet. Why it's so rare, I have no idea.
Maybe the problem has been caused by myself -- I deleted the drivers folder from the recovery partition some time ago to gain a couple of GB of drive space. However, I was under the impression that the CDROM uses Windows' own driver, so maybe this isn't the problem? I'm absolutely stumped. Does anyone have any ideas on how to solve this issue?
FWIW, I have recovery discs, only I'm unsure about using them because I don't want to wipe the entire system and start from scratch. If it's possible to restore only the missing drivers folder from the recovery partition this might be a good start.
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Jun 16, 2012
Applied 7CCN35WW over the 34 firmware. Veriface stopped working, says there's no camera present even though camera is present in Device manager. Skype is not working either, says camera is used by another process even after a fresh restart.
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Nov 1, 2009
my daughters Inspiron 1501 (just out of guarantee) when switched on the keyboard lock lights come on briefly as normal, the hard disc runs up, the screen
illuminate after a few seconds then the following characters momentarily appear top left of the screen- RS485/M BR#23931 -the screen blacks out momentarily then illuminates again.
Does anyone know what the message tells us . It took lots of restarts to get the full message and there may be mistakes in it .....
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Dec 2, 2009
Hadn't seen this posted yet:
Dell releases firmware update to fix "clicking noise" on Seagate hard drives
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Oct 28, 2012
Yesterday I flashed the firmware of my XPS L702X to version A19, which enabled UEFI boot mode. I decided to go ahead and try to install Windows 7 in UEFI mode on a GPT disk. Installation succeeded, booting failed however. Then I read a message on the web from someone who succesfully installed Windows 8 on the same machine in UEFI boot mode on a GPT disk. So I decided to try Windows 8 instead. Installation failed. Using the recovery menu from the Windows 8 installation media, I wanted to try and see how far installation had come and more or less accidentally selected in some "Advanced options" menu to reboot to my USB flash drive (where the Windows 8 files were on). Rebooted fine. Then I shutdown, using the regular option.
When I turned on my machine again, I found out that pressing either F2 or F12, for the firmware setup and the boot menu, respectively, didn't work anymore. The firmware recognised my input, as the text in the lower right of the Dell splash screen became lighter, but instead of entering setup or the boot menu went straight ahead to boot my existing and working Windows 7 installation on my first (MBR) hard drive instead.
So, in short, I am locked out of setup and the boot menu. I have already tried reflashing the firmware, but without any luck. What to do now?
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Oct 11, 2014
I have a Acer E1 522-3657 computer, which my son set-up for me but did not make the recovery disc(s). The unit is just outside of the warranty period when the hard drive failed. The hard drive just makes a clicking noise and after the logo screen appears it goes to a blue screen with a box that has the following message with in, "Default Boot Device Missing or Boot Failed. Insert recovery Media and Hit any key.....Then Select 'Boot Manager' to choose a new Boot Device or to Boot Recovery Media.
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I have installed a brand-new Western Digital 1T Sata3 harddrive to replace the Toshia 750 GB original Drive. After turning the computer on and at the logo screen I press and hold F2, this takes me to the InsydeH20 Setup Utility Screen. I see under the "Information" menu that the installed harddrive model and serial number appear. I see in the "Boot" menu, Boot Mode: "UEFI" and Secure Boot: "Enabled".
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Under the "Exit" menu, Exit Saving Changes is highlighted. When I press F10 a "setup Configuration" box appears asking to save configuration changes and exit now? "Yes" is highlighted to which I hit Enter and are returned to the "Default Boot Device.......page. I then hit ecs twice and are at a black screen with the message No bootable device -- Please Restart system_appearing in the upper left corner of the screen. I then push and hold the power button until the computer shuts off.
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I have ordered from acer the "Acer E-recovery Media Disc Set", which is specific to the SNID of my computer. I have not attempted to format the new hard drive in any way. Â I assume the E-recovery Media Disc Set will handle that operation due to the multiple partitions required.
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In view of the above situation, do I need to set up the computer in any way before I start to utilize the E-recovery Media Disc set. I assume the Media will be on CD's. The computer was running Win 8.0 which was updated to Win 8.1 and was running very well, very stable.
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Feb 6, 2015
Acer V5, spilled coffee on keyboard. no problem at first, then lockup, and on restart get the No Boot Device or Boot Failed. Am using my old laptop now. Can I get a download, save it to thumb drive, and use it to restart/reboot my Acer?
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Dec 13, 2013
I get the error in the Title after i tried to flash the latest BIOS update for the Z510. I can press ok and then get into the boot manager but i cant choose anything there. Also I cant boot from a Disk with e.g. XP on it.
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I also tried the Inside BIOS crisis mode (fn+r) with the BIOS file on my USB drive but it doesn't work and tries to access the file on the USB drive but boots normally instead to the error again. (Couldn't try it with removed battery as I have to remove the whole back to remove the battery on the Z510).
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Feb 26, 2009
an Acer Aspire 5570z was gifted to me by my father and I own it since 1.5 Year and it works cool, the notebook came with 512MB RAM and I updated it to 512x2 a year back and every thing worked cool, but now, I finally decided to buy a 2 GB RAM, I bought a 2 GB DDR RAM and inserted in my laptop, the laptop works good but problem is that now when I go to CMOS setup, it shows up as Extended memory to 2048MB but I own Windows Vista Ultimate (French) 32BITS ; but my Windows only shows up as I have only 1.00GB of memory!
why my memory RAM is not being showed in Windows?
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Nov 27, 2009
The following is an assessment of Acer Aspire 8942G models available for pre-order, as of 11-27-2009.
Presently, I know of no information regarding U.S. distribution, but it only stands to reason this will shortly follow. Question is, how will U.S. models be configured? Looking back at the distribution of Acer's 8940G, the U.S. only received one variant, the Aspire 8940G-6865..... and this was only a base model. Hopefully the U.S. will see a better showing in the 8942G series.
The German models are the only variants currently touting the highly anticipated, ATI Mobility HD 5850 graphics solution, with a complete list of configuration. I have asked the German resellers for confirmation on this, and they assure me the information is correct..... as given to them directly from Acer. I guess we will know the answer to this shortly, as they are soon to be released.................
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Apr 18, 2010
I am looking for the following bios:
Acer Aspire 5310, Intel 27A0 rev 3, 2008-12-08, v1.50
Do you have any idea where to get this, who to ask? Acer does not list it, does not respond properly and I could not find anything in the forum here.
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Aug 31, 2009
I have no issues whatsoever with this laptop, but just saw that there is a newer version of the BIOS available from Acer. Should this be updated? What precautions should I take before doing so?
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Apr 23, 2010
I have an Aspire 7720z. As Vista was having so many glitches, I set up a dual boot system with XP and Ubuntu 8.10 on two partitions on the same drive. Last week I upgraded Ubuntu to 9.10 but started having power problems. I read somewhere that a BIOS update would help so I flashed to v1.45. Everything is now going great with my Ubuntu OS. The problem lies in Windows. When I try to boot to XP the splash screen comes up for a couple of seconds and the the computer reboots. I used a test disk to check the drive and everything is fine. I then tried to repair the XP installation with the install disk but was told that it couldn't find an XP installation. So, for the umteenth time, I tried to re-install XP but was told that the installer couldn't locate any devices to install onto. Completely bewildering as my Ubuntu installation works perfectly.
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Mar 6, 2009
I've got an Aspire 5920G with an ATI Mobility Radeon HD 3470 graphics card/chipset. Up until last week, I'd been running with whatever drivers had been installed when I originally purchased the laptop in October last year.
Vista's Windows Update told me of new drivers for the 3470 that had been released in January, so I promptly downloaded them, glad to have something a little more up-to-date, since the laptop is being used frequently as a lightweight gaming machine. The driver, according to Device Manager, is dated 15/01/2009, and is version number 8.580.0.0.
My problem now is that every time I boot the machine, an ATI warning appears reading the following:
"The Catalyst Control Center is not supported by the driver version of your enable graphics adapter. Please update your ATI graphics driver, or enable your ATI adapter using the Displays Manager."..................
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