Dell Inspiron 5547 :: Synaptics TouchPad 64-bit Enhancements Has Stopped Working
Dec 27, 2014
I recently bought Dell Inspiron 15 5547 with Ubuntu.
When I installed Windows 7, I receive error message "Synaptics TouchPad 64-bit Enhancements has stopped working." Wen I close this my touchpad start working erratically. While typing cursor moves itself without touch or click.
The driver given on Dell site under Windows 7 is same as for Windows 8. I also tried drivers from Synaptics website but nothing worked.
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Dec 9, 2014
I've got a new Inspiron 15 (S/N DPDYC12) with Ubuntu, installed Win7 x64 on it, most drivers from the Dell site, and on launch it brings up the error "Synaptics touchpad 64-bit enhancements has stopped working". When I try to enter mouse options in control panel, I get the error "Unable to connect to synaptics pointing device driver'. Tried reinstalling the driver, rebooting, etc. How do I fix it?
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Dec 5, 2014
I have a new Inspiron 5547 w/Windows 7, everything is working well except for the Touchpad. Initially the touchpad was working fine, then it stopped responding, only when I attached a USB mouse could I use the laptop. I re-installed drivers and the Touchpad worked correctly again. A few days later, the trackpad stopped working again....reinstalled drivers yet again and everything worked fine. Now for the 3rd time in 4 days the trackpad is not working. Is this a hardware or Windows 7 Issue?
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Aug 6, 2014
Brand new laptop, received yesterday. Plugged in a USB mouse today. All was fine until I unplugged it - now the laptop's touchpad will not work, despite the fact that as far as the computer is concerned, it is enabled (have gone through control panel, touchpad controls, etc. - everything thinks the touchpad is enabled). Drivers are up to date. Mouse works fine when I plug it back in, but cannot get the touchpad functioning.
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Feb 7, 2013
The touchpad on my dell inspiron 1545 has stopped working for no apparent reason. The left and right buttons still work. An external mouse works and I was able to check my touchpad settings using it, the touchpad settings all appear to be in order and I verified it was enabled. I can't understand why the touchpad suddenly stopped working...
I'm using Windows Vista.
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Mar 10, 2013
The touchpad on my Inspiron 15 stopped working this morning. I have a mouse plugged in and that seems to work but I'd like to get my touchpad working again. I've tried uninstalling and reinstalling the touch pad drivers but it won't allow the driver to reinstall.
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Oct 20, 2014
I recently bought a Dell Inspiron 5547 about 2 weeks ago. I've noticed a problem with the touchpad. My mouse sometimes moves erratically by itself. I'm not sure if this is a windows 8.1 issue, a hardware issue or driver issue. I have noticed that closing the monitor and then opening it again usually stops the mouse the issue temporarily.
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Jan 4, 2015
dell 5547/win 8.1 touchpad left click not responding correctly randomly, not all times, left click not work and both clicks respond as right click sometimes once or twice a week….or two or three times a day.
latest driver updated and also driver uninstall and re-install OS format and reinstall but problem still there.
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Apr 30, 2009
I have a Dell inspiron 1721
Suddenly the scroller on the touchpad has stopped working.
The small touchpad icon has also disappeared from the bottom right hand corner of the screen.
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Nov 13, 2014
all of a sudden my touch pad stopped working?
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Nov 17, 2008
about 2 months ago i bought an Acer 5920G, a week or so ago suddenly the touchpad stopped working, i dont recall how it happened, i think i just booted Windows Vista as i usually do and the touchpad didnt work when i tried to click my user name so i could enter my password to logon.
I thought maybe the driver had gone bad so i rebooted and booted Windows XP( on a different partition) and in windows xp the touchpad also didnt work anymore.
Is this a hardware failure? Or are there other possibilities? I tried removing the driver and reinstalling, but it still didnt work.
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Sep 27, 2014
The Synaptics touchpad on my DV6-2113tx stopped working a few days ago. The light on the top says its active but it doesn't work. Cannot get it to go inactive either. Have installed the new drivers from the hp site but still no luck. This is what I see under mouse properties.
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Dec 24, 2012
Windows update changed my keyboard and pointing devices to standard ps/2.Â
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Feb 12, 2012
My Y410p is about six months old. Today, while using the computer, the touchpad stopped working suddenly.Â
Touchpad is enabled in mouse settings, and device manager says drivers are up to date and that the device is working.
However, the touchpad is completely unresponsive, and restarting the computer didn't do anything. Is there anything else that could be done? Or should I believe that this is hardware failure?
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Dec 20, 2014
The touchpad and USB 3.0 port on my E5-551-89TN with windows 8.1 has stopped working. I have downloaded both drivers and installed them again but both arn't even showing up in device manager. I have updated all drivers includeing the BIOS but they still are not being detected by Windows 8.1.
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Jun 9, 2009
remember reading that the SXPS 16 has a Synaptics supported touchpad or something in it, meaning you can use some multi-touch gestures like pinch zoom etc. Can anyone clear this up for me? Do you have to do anything to enable the additional gestures? Will i need to download some more drivers or something (i haven't gotten my laptop yet.) What gestures will i be able to do with (or without) the driver (if there is one.)
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Oct 1, 2008
Anyone know something about if dell xps at least that ones sold in 2008 will support those new drivers with gesture control??
I know its a really soon but it says that it already has support for it.. and checking the driver section the drivers there are from last December. Dell support has nothing new neither.
http://lifehacker.com/5057317/synapt...s-to-touchpads
http://www.synaptics.com/press/pr_detail.cfm?id=139
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Dec 7, 2009
Is there any way to disable the "click" feature on the main part of the touchpad? Like if I tap my finger on the touch pad I do not want it to act as if I had left-clicked...
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Mar 8, 2009
My touch pad driver recently stopped working the other day. I had not noticed because I always use my VX Nano, but I was out of the house with the laptop for once and had no pointing device when I booted up.
I re-downloaded the Synaptics driver that I had installed previously, but it didn't work. I had to install the Dell driver to get it to work, but on install I noticed it saying it was an Alps, not a Synaptics.
What gives with this? I even remember seeing other posts on here saying to forgo the Dell driver when installing windows and to use the Synaptics driver............................
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Jun 25, 2009
I am really curious if any other 1340/1640 users have run into a similar situation.
The problem:
when typing on the lappy, sometimes the text jumps to wherever the I beak of the cursor is. At first i thought i was accidentally touching the touchpad with the base of my thumb, but now i'm sure thats not the case
I've already tried uninstalling dells drivers, using the drivers from synaptics website, changing the sensitivity of the touch pad, using the touchpad with no drivers at all (windows drivers only)...
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Feb 14, 2009
I have a Vaio SR 190 and i'm trying to use the Google Code for two finger scrolling. I have a synaptics touchpad v7.0 with Driver 10.2.4
I have Chiralmotion and momentum enabled but the google code program keeps saying "Driver support for multiple fingers is already enabled but the driver still doesn't report multiple fingers
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Dec 4, 2014
I have an HP Pavilion 14-b130sa, running windows 8. Last night I switched my laptop off after using it all day for writing an essay, when I then turned the laptop back on about 3 hours later, I could no longer scroll using the touchpad. My laptop won't let me run or look at the synaptics 7.5 drivers or any of the files, as it just says they cannot be found.Â
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I have tried re-installing the drivers, but this does not seemed to have worked.
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Jan 20, 2010
Somehow my Synaptics Touchpad on my Compaq V2000 (Model 2402) got zapped today and will not power on at all. This is different than the usual driver problem that makes you think it is turned off. I was tightening up a screw that is close to the pad itself while it was running and the notebook suddenly just turned off. Everything is fine but the touchpad will not power on. It was getting pretty useless regardless. I have been using a regular usb mouse most of the time for almost a year now but still need the touchpad for the obvious. ANyone here replace their pad? I haven't found one used or new yet.
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Mar 4, 2015
I got this Aspire 5560G about three years ago and it was running Windows 7. I recently upgraded to Windows 8.1 and have managed to find and install all the drivers I need for my lapop to run smoothly, except for the touchpad.
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Although it works for moving the cursor and double-tapping to open files etc, it doesn't work to scroll pages. I have tried downloading the latest driver on the Acer Drivers page but it doesn't change any features.
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Jan 16, 2015
So since I've bought this computer I've had problems with the two-finger scrolling suddenly stopping, like many people have. That's always been fixable by going into properties, device settings, settings, unchecking/rechecking one of the boxes under "two finger scrolling" and hitting OK.
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Now, though, my touchpad is suddenly stuck on one finger scrolling, and it's super annoying. There is no "one finger scrolling" option under the "scrolling" drop down thingy under device settings, so I haven't a clue why this is happening. I've tried the usual fix above, restarting the computer, installing new drivers, but it still does one finger scrolling. Which means it scrolls a lot of the time when I don't want it to, and the pointer seems to get "stuck" at times when I'm just trying to move it around.
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Apr 12, 2009
I am getting the above msg when trying to use the built-in Web cam for Video or for “picture capture”, i.e. photos.
I removed everything with the Dell camera and reinstalled the “Creative Labs Dell Webcam Manager , 140 mb”. No joy
I also installed from the Dell site "input device drivers"- "Creative labs driver, R2RC1, A04", no joy.
Webcam works fine with Messenger therefor I am cautious to “reinstall/remove, disable” or so the Webcam Device in Device Manager since I don’t want to ruin it further
I did a bit of searching and noticed others found solutions mainly by reinstalling drivers though this has not worked for me. Would someone have any other tips?
Here some PC details: Dell Inspiron 1525, Vista Home Premium, SP1, 2GB RAM, one reimage done around 4 months ago, not sure if it happened because of that)
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Feb 7, 2013
I have an Inspiron 1525 and the webcam has stopped working. I don't even have an Imaging Device visible on my Device Manager.
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Aug 27, 2013
I recently purchased a stock-standard Inspiron 3521 Touch running windows 8.
The touchscreen worked for the first few days but has subsequently stopped working which I suspect is due to windows/other software updates.
The system is not showing/recognising any Tablet and Pen hardware/drivers.
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Feb 9, 2013
I have a Dell Inspiron 1545 and the 98% ofthe keyboard has stopped working. I turned it on and tried to log on but nothing. I tried restarting it, taking out the battery and even cleaning the keyboard still nothing.
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Jul 2, 2014
I have three user profiles in my Compaq Presario CQ-42, one is administrator and others are "Other User". When I fisrt saw the synaptics touch pad settings window through my first "Other User" profile 1, in Mouse Properties->Device Settings->Synaptics LuxPad V7.4->Settings, all the options in this window were available for selection and no one was diabled. Now when I go to "Administrator" Profile, Some of the options in this settings window are disabled and appear to be partly hidden. Like the option "Enable Pinch Zoom in Pinch Zoom section" and "Enable Pivot Rotate in Rotating" appears to be hidden/disabled.Â
For verifying this, I created the another "Other user" profile 2 but no success and I found the same problem here also. I also tried to unistall the synaptics driver several times from all the profiles but every time I re-installed them and checked to get the same result. The settings were only accessible for "Other User" Profile 1 each time and were disable for Administrator profile and "Other User" Profile 2. I can produce the snaps of same if required.
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