Lenovo P/Y/Z Series :: Y410p Touchpad Stopped Working
Feb 12, 2012
My Y410p is about six months old. Today, while using the computer, the touchpad stopped working suddenly.
Touchpad is enabled in mouse settings, and device manager says drivers are up to date and that the device is working.
However, the touchpad is completely unresponsive, and restarting the computer didn't do anything. Is there anything else that could be done? Or should I believe that this is hardware failure?
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Feb 4, 2014
I was using my laptop today and tried to connect to a wireless network. However, my network connections does not allow me to connect to it, and when I tried to troubleshoot the issue, it told me that I needed to plug in an ethernet cord. Looking under the control panel also showed that the option for wireless had disappeared.
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Jun 12, 2013
It can detect and "connect" to my wifi, however the moment i try to enter a webpage, it disconnects and doesn't work. So basically, the wifi doesn't work. I have checked the drivers and i'm 99% sure they're updated.
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Nov 3, 2013
I recently (last month) sent my IdeaPad Y410p in to Lenovo for repairs due to the laptop not turning on, or repeatedly restarting at the BIOS screen. The laptop was repaired by Lenovo (they replaced the motherboard), and returned it to me. The laptop has worked great sincce then, except that the two USB ports on the right side and the headphone and microphone jacks do not work. I have reinstalled the audio drivers, twice, but have not reinstalled the chipset drivers at all, as I don't want to screw around with those untiol I no more about what I should do.
Lenovo Ideapad Y410P
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Jun 7, 2013
Recently I bought a Y500. After installing the Windows 7 X64 and start a conversation on Skype fot the first time webcam worked without problem. After two days I tried to make a video call but the camera does not start ... Circle rotates the camera LED lights up but the screen is black.
I tried the site. Testmycam.com has image but blurred. Reinstalling drivers, i installed an old version of Skype version 4.2 but problem not resolved...
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Sep 16, 2013
Background: I bought my refurbished Lenovo Y500 laptop in June. It came with a 1TB HDD and a 16GB SSD for caching.
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Jun 6, 2010
My wireless worked fine last night. Got up this morning, turned the computer on, and the wireless does not work. Here's what I've done so far:
* Using fn+F5 I've ensured the wireless is turned on.
* When I try to connect wirelessly I get "error 651 modem not working." But the wireless works with the other twocomputers in my house, and when I hook up directly to the modem/router (Motorola 3347 from Qwest) with anEthernet cable, the Y560 works fine. So I do not think the modem is the problem.
* Tried to "auto detect" driver update using the Lenovo support, but that was useless. It did not autodetect anything.
* From the Lenovo site, it looks like the wireless drivers for the Y560 are all from March, and I got the computer in lateMay, so I should have the latest drivers installed anyway.
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May 8, 2014
Sometimes the machine does not show any wireless networks and I have been able to solve it by turning on and off the hardware switch for wireless on the back of the machine. This time I can not get the machine to find any wireless networks. I am running XP. The only think different that I noticed is that MS Security Essesntials has ended support for XP.
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Sep 15, 2014
i could hear something rattling inside but laptop was working fine so i just left it alone. But 2 days ago it seems that harddrive completely stopped working, windows is not booting up and in bios it says it didnt detect any harddrive. So i opened botom cover to see if maybe that rattling was some loose screw and that made harddrive not work and there was a loose screw and i screw it back in (it was just a screw on the bottom not the one that holds harddrive. But my harddrive seems to not work at all and making weird noises when i turn laptop on.
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Jun 1, 2014
My laptop's touch screen function stopped working just a while ago. When I shut down my laptop, tere's this windows update that lasted for more or less an hour. After that, the touch screen just stopped working. Note that there hasn't been any program installation prior to the antivirus uninstallation - all programs and files contained in the laptop is as it was the moment I bought it. *Laptop's running Windows 8 Single Language
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Oct 28, 2012
For whatever reason my ringerprint reader stopped working. I've uninstalled and re-installed the driver, software and done just about everything I can find online.
In the device manager it usually shows up, but sometimes doesnt. In the control panel>biometric devices, it shows up less often, usually only after i've clicked "Scan for hardware changes."
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Jun 23, 2014
I've bought a Lenovo G575 three years ago, my warranty isn't active anymore. The fan in my laptop stopped working yesterday, and now when I do something that is CPU intensive, the Laptop shuts down because of the overheat.
Is there a way to buy a new fan? Should I open the laptop and take a look at the fan, to see if it can be fixed without changing the fan.
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Nov 15, 2014
I tried plugging several devices into a USB 3.0 port on my z510 this morning to no avail. The USB 2.0 port is working(I have a mouse plugged into it and it works fine) but the USB 3 ports will not work at all. I tried looking at device manager; it says everything is working properly. Power management doesn't turn any of the ports off.
It was working fine 2 days ago. Is it possible to turn the ports off? Because nothing is being recognized.
I looked for drivers on Lenovo's site; no USB drivers for windows 8.1 at ALL. What do I do?
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Jul 31, 2012
I have had my Ideapad U410 for about 18 months now.
Recently my bluetooth mouse has stopped working after a few minutes of use. If I switch the mouse off and then on again it works again. I assumed that it was a problem with the mouse so I purchased a new one.
Guess what. The same problem.
Now with two blutooth mice displaying the same problem I am guessing that the trouble lies within the laptop, but what to do to identify whats going wrong.
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Jul 9, 2014
Suddenly my FN stops working if the keyboard is on F1-F12 keys. No reaction when pressing it.
If I go into the settings and change default to something else, I can press FN until it again show F1-F12 - After that is stuck on the function keys?
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Jun 16, 2012
Applied 7CCN35WW over the 34 firmware. Veriface stopped working, says there's no camera present even though camera is present in Device manager. Skype is not working either, says camera is used by another process even after a fresh restart.
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Jul 4, 2014
I have trouble with my audio driver on my lenovo laptop. After I updated BIOS to version 1.21, my sound stopped working. I tried to reinstall audio driver, but when I reboot my computer, sound is not working again.
I read about flashing BIOS back, but I dont know where to download old version.
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Jun 4, 2014
I have a 2014 X1 Carbon (Gen 2) and my ethernet dongle stopped working this morning. It worked fine for the past 3 weeks but after rebooting this morning i can't get to get access to the network via the ethernet port anymore.
The port's activity lights don't light up and a network connection is never recognized.
I have checked the Device Manager and verified that I have the latest drivers (12.11.77.1 for Intel I218-LM), and made sure that the Power Settings do not allow the port to go to sleep. I have also tried 3 different ethernet dongles, all behaving the same way.
I was able to use a USB-to-Ethernet dongle to get access with a ethernet cable. Is my port just dead? I don't see any visible damage, or loose connectors.
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Aug 2, 2013
Recently my fingerprint stopped working for power on and Windows login. Fingerprint reader setup utility started to show some strange error followed by empty utility window (see screenshots below).
Link to picture
Link to picture
I have updated all the software using "Lenovo update and drivers" but it did not work (BIOS image also was updated during this process). I doubt that it is hardware fault because I have Linux OS installed as dual boot among with Windows, and no problems there with logging in using fingerprint reader (fingerprint-gui package)...
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Jul 21, 2014
Before the end of 2013 I bought an Ideapad U530 Touch for school and it's been working fine up until a few days ago when the backlight for the left most CTRL key stopped working and shut off completely. Every other key on the board is fine, except for this one. Is there any easy to fix to this problem, or do I need to send the entire computer back?
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Mar 10, 2014
I keep getting a message on my laptop: Catalyst control center: host application has stopped working.
This has started happening after I tried to do a BIOS update last week and I ended up with the blue screen of death & had to recover my whole laptop.
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Nov 7, 2008
I bought a N500 before 1 day and today..the "second day" the touchpad is not working anymore. I did nothing special so far with the notebook, its not working on the pre-installled vista and ubuntu. so it can´t be a driver failure. Is there any special secret key to disable it? maybe i pressed a button wihout care..
I plugged a usb mouse and its working well, but that could be not a solution because I very need the touchpad working!
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Sep 21, 2014
The touchpad of my Lenovo G50-70 (i3-4010U) is not working properly (windows 8.1). Sometimes when I use the touchpad, the arrow don’t move. Until it close and open the display, it’s don’t move. In addition, this method does not always work.i have gone to options and I've turned off touchpad options "two fingers" mode, but nothing change.Honestly speaking, I have still in function an old notebook pc (from 2007, not Lenovo!), I need my computer for travel work but this problem becomes very difficult my job.
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Apr 21, 2013
I bought my Y500 a few days ago and happy with it in general. However, one day the two-finger-tap (for right click) on the touchpad stopped working. Below is a description.
Everything else as far as I can tell, including two-finger scroll and one-finger tap and so forth, are working fine, but the two-finger tap stopped working even though it worked fine for a few days. I have a suspicious as to what caused it but I'm not entirely sure. In any case I think it's most likely a bug, and probably software.
One day I went into "control panel" -> "mouse" -> "device settings" -> "settings..." -> "Scrolling" -> "two-finger scrolling" -> "enable coasting". I played with coasting for a while, and soon disabled it again because I didn't really like it. However, it was then that I noticed that my two-finger tap stopped working. I have doubled-checked that "control panel" -> "mouse" -> "device settings" -> "settings..." -> "clicking" -> "two-finger click" is set to "secondary click (context menu, special drag)", but the two-finger click still doesn't work, even after a restarted. I downloaded the latest driver (version 16.2.18.0) and it still didn't work. I uninstalled the driver and installed it again and it still doesn't work. Now I like using the touchpad, but really hate living without two-finger tap for right-clicking.
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Mar 30, 2014
I have bought g500 and configured the mouse settings following a post for the same problem in the forum.
It was working for the first time, but after i used external mouse , then it is not working anymore. It is not handy to always take mouse with me.
(This is the screenshot for touchpad configuration on my laptop)
Link to image
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May 17, 2014
It started at 17% and even though it says it's plugged in and charging it doesn't do so. On " Energy Management" I have it set to 'Maximum battery life', the charging status says its 'charging', and the battery status is 'Good'.
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Mar 17, 2014
I have a problem with my TouchPad , the scrolling of right side has been stopped working ... I've installed all drivers that belong to touchpad , but it doesn't work as well as before , mean it doesn't work even ( the right side ) , i just can use my tow fingers for scrolling, but the right side was so much better ..
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Jan 24, 2013
I bought my Y580 about a month ago and it has been great. The only problems I've been having with it is with the touchpad. About a week ago the synaptics software on here started to shutdown at random and things like two finger scrolling and swiping from the sides would all stop working. I searched around and downloaded updated software both from synaptic's website and from lenovo driver support. The newest ones from lenovo are the only ones that don't quit at random but now the only thing that doesn't like to work still is the two finger tap to right click. Sometimes it'll work for the first ten min when I first turn the laptop on but then it'll quit. Two finger click sometimes works for right click but not always and two finger tap for right click never works any more.
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Jun 3, 2014
I have had a problem with my IdeaPad U310 for quite a while now (about a year), the problem is the touchpad, it work all the time, but the features of the touchpad, such as two-finger-scrolling and features like that, stop working everytime I open a Microsoft Office program.
It works fine again when the computer has been restarted, but as soon as a Microsoft program has been opened the problem is there again.
I have tried to solve it as described under the topic: "IdeaPad U310, U410, U510 - Touchpad stops responding while using Microsoft Office", but the problem is the same.
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Apr 30, 2009
I have a Dell inspiron 1721
Suddenly the scroller on the touchpad has stopped working.
The small touchpad icon has also disappeared from the bottom right hand corner of the screen.
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