Lenovo P/Y/Z Series :: Y500 Webcam Has Stopped Working
Jun 7, 2013
Recently I bought a Y500. After installing the Windows 7 X64 and start a conversation on Skype fot the first time webcam worked without problem. After two days I tried to make a video call but the camera does not start ... Circle rotates the camera LED lights up but the screen is black.
I tried the site. Testmycam.com has image but blurred. Reinstalling drivers, i installed an old version of Skype version 4.2 but problem not resolved...
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Sep 16, 2013
Background: I bought my refurbished Lenovo Y500 laptop in June. It came with a 1TB HDD and a 16GB SSD for caching.
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May 27, 2013
I've had this laptop for about a year or two and all of sudden my two left usb 3.0 ports stop working, although when I first turn on my laptop, the left side works for about a second and then stops working. My right usb port which is the 2.0 one works just fine.
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Apr 21, 2013
I bought my Y500 a few days ago and happy with it in general. However, one day the two-finger-tap (for right click) on the touchpad stopped working. Below is a description.
Everything else as far as I can tell, including two-finger scroll and one-finger tap and so forth, are working fine, but the two-finger tap stopped working even though it worked fine for a few days. I have a suspicious as to what caused it but I'm not entirely sure. In any case I think it's most likely a bug, and probably software.
One day I went into "control panel" -> "mouse" -> "device settings" -> "settings..." -> "Scrolling" -> "two-finger scrolling" -> "enable coasting". I played with coasting for a while, and soon disabled it again because I didn't really like it. However, it was then that I noticed that my two-finger tap stopped working. I have doubled-checked that "control panel" -> "mouse" -> "device settings" -> "settings..." -> "clicking" -> "two-finger click" is set to "secondary click (context menu, special drag)", but the two-finger click still doesn't work, even after a restarted. I downloaded the latest driver (version 16.2.18.0) and it still didn't work. I uninstalled the driver and installed it again and it still doesn't work. Now I like using the touchpad, but really hate living without two-finger tap for right-clicking.
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Dec 28, 2014
As you see below the one with the icon of mic alone is the built-in microphone[the second one], I have the default drivers that are installed during installation of windows 8.1 pro 32bit.
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Oct 11, 2012
I have an L540 refurb I got a couple months ago, and the webcam suddenly stopped working. Here's what it looks like when I try to use it anywhere.
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Feb 12, 2012
My Y410p is about six months old. Today, while using the computer, the touchpad stopped working suddenly.
Touchpad is enabled in mouse settings, and device manager says drivers are up to date and that the device is working.
However, the touchpad is completely unresponsive, and restarting the computer didn't do anything. Is there anything else that could be done? Or should I believe that this is hardware failure?
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Jun 6, 2010
My wireless worked fine last night. Got up this morning, turned the computer on, and the wireless does not work. Here's what I've done so far:
* Using fn+F5 I've ensured the wireless is turned on.
* When I try to connect wirelessly I get "error 651 modem not working." But the wireless works with the other twocomputers in my house, and when I hook up directly to the modem/router (Motorola 3347 from Qwest) with anEthernet cable, the Y560 works fine. So I do not think the modem is the problem.
* Tried to "auto detect" driver update using the Lenovo support, but that was useless. It did not autodetect anything.
* From the Lenovo site, it looks like the wireless drivers for the Y560 are all from March, and I got the computer in lateMay, so I should have the latest drivers installed anyway.
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May 8, 2014
Sometimes the machine does not show any wireless networks and I have been able to solve it by turning on and off the hardware switch for wireless on the back of the machine. This time I can not get the machine to find any wireless networks. I am running XP. The only think different that I noticed is that MS Security Essesntials has ended support for XP.
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Sep 15, 2014
i could hear something rattling inside but laptop was working fine so i just left it alone. But 2 days ago it seems that harddrive completely stopped working, windows is not booting up and in bios it says it didnt detect any harddrive. So i opened botom cover to see if maybe that rattling was some loose screw and that made harddrive not work and there was a loose screw and i screw it back in (it was just a screw on the bottom not the one that holds harddrive. But my harddrive seems to not work at all and making weird noises when i turn laptop on.
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May 3, 2012
i recently bought my W520 and everything works just fine - except for the internal webcam.
I installed the drivers (current version) from the Lenovo web site but the webcam won't turn on. The green just wouldn't turn on and when I press Fn+F6 the communication tool shows up without any webcam video. Same thing for skype or any other webcam tool.
Sometimes after booting it works for a few seconds but then the image freezes and it won't start again until after several system restarts.
System Details:
Thinkpad W520 (4276), Core i7-2760QM
Windows 7 64 Bit Professional
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Jun 1, 2014
My laptop's touch screen function stopped working just a while ago. When I shut down my laptop, tere's this windows update that lasted for more or less an hour. After that, the touch screen just stopped working. Note that there hasn't been any program installation prior to the antivirus uninstallation - all programs and files contained in the laptop is as it was the moment I bought it. *Laptop's running Windows 8 Single Language
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Oct 28, 2012
For whatever reason my ringerprint reader stopped working. I've uninstalled and re-installed the driver, software and done just about everything I can find online.
In the device manager it usually shows up, but sometimes doesnt. In the control panel>biometric devices, it shows up less often, usually only after i've clicked "Scan for hardware changes."
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Jun 23, 2014
I've bought a Lenovo G575 three years ago, my warranty isn't active anymore. The fan in my laptop stopped working yesterday, and now when I do something that is CPU intensive, the Laptop shuts down because of the overheat.
Is there a way to buy a new fan? Should I open the laptop and take a look at the fan, to see if it can be fixed without changing the fan.
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Oct 2, 2014
I recently got this computer. When I got it, i tried the webcam and it worked ok. The second time I tried to use it, with the "Camera" Windows app, I get a message that says "To get started, connect a camera".
I googled for solutions and discovered that the "Imaging devices" category had disappeared from the Device Manager.
I downloaded several drivers, and the only one that worked was this one. After installing it, the camera worked ok, and the "Imaging devices" reappeared in the device manager. However, after rebooting the computer, the camera stopped working again and the "imaging devices" category disappeared as well.
This is a temporal solution because everytime I want to use the camera I have to install the drivers first, knowing that sooner or later the camera will stop working and the device will not be recognized by Windows anymore.
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Apr 8, 2013
I have a HP G70-460US Laptop and the webcam has just stopped working. How do I get it working again.
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Nov 15, 2014
I tried plugging several devices into a USB 3.0 port on my z510 this morning to no avail. The USB 2.0 port is working(I have a mouse plugged into it and it works fine) but the USB 3 ports will not work at all. I tried looking at device manager; it says everything is working properly. Power management doesn't turn any of the ports off.
It was working fine 2 days ago. Is it possible to turn the ports off? Because nothing is being recognized.
I looked for drivers on Lenovo's site; no USB drivers for windows 8.1 at ALL. What do I do?
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Jul 31, 2012
I have had my Ideapad U410 for about 18 months now.
Recently my bluetooth mouse has stopped working after a few minutes of use. If I switch the mouse off and then on again it works again. I assumed that it was a problem with the mouse so I purchased a new one.
Guess what. The same problem.
Now with two blutooth mice displaying the same problem I am guessing that the trouble lies within the laptop, but what to do to identify whats going wrong.
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Jul 9, 2014
Suddenly my FN stops working if the keyboard is on F1-F12 keys. No reaction when pressing it.
If I go into the settings and change default to something else, I can press FN until it again show F1-F12 - After that is stuck on the function keys?
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Jun 16, 2012
Applied 7CCN35WW over the 34 firmware. Veriface stopped working, says there's no camera present even though camera is present in Device manager. Skype is not working either, says camera is used by another process even after a fresh restart.
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Jul 4, 2014
I have trouble with my audio driver on my lenovo laptop. After I updated BIOS to version 1.21, my sound stopped working. I tried to reinstall audio driver, but when I reboot my computer, sound is not working again.
I read about flashing BIOS back, but I dont know where to download old version.
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Jun 4, 2014
I have a 2014 X1 Carbon (Gen 2) and my ethernet dongle stopped working this morning. It worked fine for the past 3 weeks but after rebooting this morning i can't get to get access to the network via the ethernet port anymore.
The port's activity lights don't light up and a network connection is never recognized.
I have checked the Device Manager and verified that I have the latest drivers (12.11.77.1 for Intel I218-LM), and made sure that the Power Settings do not allow the port to go to sleep. I have also tried 3 different ethernet dongles, all behaving the same way.
I was able to use a USB-to-Ethernet dongle to get access with a ethernet cable. Is my port just dead? I don't see any visible damage, or loose connectors.
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Feb 7, 2013
I have an Inspiron 1525 and the webcam has stopped working. I don't even have an Imaging Device visible on my Device Manager.
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Nov 18, 2013
I upgraded my w520 from Win 7 to Win 8 last year with zero problems. Now I upgraded my W520 Win 8 to Win 8.1 via the store download. Except the webcam everything works fine.
In e.g. the Skype desktop application, Google Hangouts or the camera app, the built in webcam no longer works.
The green light turns on, but I just get the crossed out camra icon in e.g. the Skype video options. No video.
I see there are no drivers yet for Win 8.1 on the Lenovo support site for the w520 camera. In device manager it still shows the 2011 camera driver 1.1.0.1147 and says "This device is working properly."
But it does not work properly. How to get the camera to work or is it just a matter of waiting for a driver to be released eventually?
I tried uninstalling, reinstalling, camera is enabled in the Bios and permissions are set to give Skype and the camera app access to the camera. I also tried the W530 drives as was suggested elsewhere.
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Apr 16, 2014
My webcam stopped working all of a sudden. I have HP ENVY dv6-7258nr Notebook PC with Windows 8. The camera app says "Connect a camera." and the device manager does not show "Imaging Devices". Instead there is "Other Devices" which has a subcategory of "Unknown Devices" with a yellow mark.
I have updated, reinstalled cyberlink youcam drivers, tried system restore (which does not complete saying i have an anti virus open when i don't have any antivirus on my notebook) but nothing works. Scanning for hardware does not bring up any thing. I have also followed the instructions given on hp site and opened the youcam software but it does not detect the camera.
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Aug 2, 2013
Recently my fingerprint stopped working for power on and Windows login. Fingerprint reader setup utility started to show some strange error followed by empty utility window (see screenshots below).
Link to picture
Link to picture
I have updated all the software using "Lenovo update and drivers" but it did not work (BIOS image also was updated during this process). I doubt that it is hardware fault because I have Linux OS installed as dual boot among with Windows, and no problems there with logging in using fingerprint reader (fingerprint-gui package)...
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May 22, 2013
I have this Lenovo Y500 with Nvidia GT 750M, and there's a sticker on it that says "Ultrabay".
1- Can I get another GFX and insert it instead of the DVD Rom ? FOR SURE ?
2- Should this additional GFX be another 750M , or can it be a more recent model ?
3- Is it guaranteed that SLI will work under Windows 8.1 ?
4- Will there be a significant improvement in performance after adding another GFX ? Are there any tests and validated benchmarks ?
5- Where can I get such a good, compatible additional GFX that will surely work with my Y500 laptop ?
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Mar 24, 2013
I have Inspiron N5010. I downloaded the Windows 8 and the bluetooth stopped working.
I downloaded the drivers from the dell.com, but all it says is this "this product has compatibility issues" ...
ALSO, i can not use my webcam to take the pics. it will only turn on when using yahoo messenger or something.
How can I get the webcam to be on...
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Jul 21, 2014
Before the end of 2013 I bought an Ideapad U530 Touch for school and it's been working fine up until a few days ago when the backlight for the left most CTRL key stopped working and shut off completely. Every other key on the board is fine, except for this one. Is there any easy to fix to this problem, or do I need to send the entire computer back?
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Jul 14, 2013
I downloaded the BIOS package from the link: [URL] ..... but I don't know how to update the BIOS. I tried running the file Winflash_Yx00s.bat as Admin but nothing happens. Do I need to flash it using a USB stick and if so then how to do it.
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