Lenovo P/Y/Z Series :: Y500 Touchpad Two-finger-tap Not Working
Apr 21, 2013
I bought my Y500 a few days ago and happy with it in general. However, one day the two-finger-tap (for right click) on the touchpad stopped working. Below is a description.
Everything else as far as I can tell, including two-finger scroll and one-finger tap and so forth, are working fine, but the two-finger tap stopped working even though it worked fine for a few days. I have a suspicious as to what caused it but I'm not entirely sure. In any case I think it's most likely a bug, and probably software.
One day I went into "control panel" -> "mouse" -> "device settings" -> "settings..." -> "Scrolling" -> "two-finger scrolling" -> "enable coasting". I played with coasting for a while, and soon disabled it again because I didn't really like it. However, it was then that I noticed that my two-finger tap stopped working. I have doubled-checked that "control panel" -> "mouse" -> "device settings" -> "settings..." -> "clicking" -> "two-finger click" is set to "secondary click (context menu, special drag)", but the two-finger click still doesn't work, even after a restarted. I downloaded the latest driver (version 16.2.18.0) and it still didn't work. I uninstalled the driver and installed it again and it still doesn't work. Now I like using the touchpad, but really hate living without two-finger tap for right-clicking.
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Jan 24, 2013
I bought my Y580 about a month ago and it has been great. The only problems I've been having with it is with the touchpad. About a week ago the synaptics software on here started to shutdown at random and things like two finger scrolling and swiping from the sides would all stop working. I searched around and downloaded updated software both from synaptic's website and from lenovo driver support. The newest ones from lenovo are the only ones that don't quit at random but now the only thing that doesn't like to work still is the two finger tap to right click. Sometimes it'll work for the first ten min when I first turn the laptop on but then it'll quit. Two finger click sometimes works for right click but not always and two finger tap for right click never works any more.
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May 7, 2014
My laptop is ideapad z510 and os is windows 8.1All action and gestures are working in elan touchpad except two finger pad (Right Click)I searched the forum and found that the synaptic driver can fix this problem, but when I want to install it tell me that this system does not have any synaptic touchpad!I test both lastest update from Lenovo and Microsoft for touchpad driver, but didn't solve this problem!
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Dec 12, 2012
Okay so, I got my Lenovo Ideapad Y500 a couple days ago. Liked it and all BUT when I had my mouse connected into the laptop and then turned off the touchpad, it would not turn back on. The only way I could get my touchpad to work again is by restarting the computer, which is pretty frustrating.
I searched this: [URL] .... for ANY drivers/software for the Y500 mousepad and there are none.
FN + F6 toggles the touchpad on and off and I have tried to turn it on and off, with and without the external mouse connected.
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Jun 7, 2013
Recently I bought a Y500. After installing the Windows 7 X64 and start a conversation on Skype fot the first time webcam worked without problem. After two days I tried to make a video call but the camera does not start ... Circle rotates the camera LED lights up but the screen is black.
I tried the site. Testmycam.com has image but blurred. Reinstalling drivers, i installed an old version of Skype version 4.2 but problem not resolved...
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May 27, 2013
I've had this laptop for about a year or two and all of sudden my two left usb 3.0 ports stop working, although when I first turn on my laptop, the left side works for about a second and then stops working. My right usb port which is the 2.0 one works just fine.
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Sep 16, 2013
Background: I bought my refurbished Lenovo Y500 laptop in June. It came with a 1TB HDD and a 16GB SSD for caching.
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Dec 28, 2014
As you see below the one with the icon of mic alone is the built-in microphone[the second one], I have the default drivers that are installed during installation of windows 8.1 pro 32bit.
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Oct 19, 2013
I recently purchased a Lenovo Y510p, and the touchpad uses the ELAN software. However, by default, it doesn't seem to allow you to use two fingers to tap for right click, nor three for middle click.
After digging into the matter, I discovered you can make some changes by installing Asus Elantech driver 11.5.0.9 to allow you to see many more options in the control panel, and I successfully changed Swapping and 3 and 4 finger touch functions.I am struggling to change the double finger tap.
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Oct 30, 2012
I recently upgraded my Z580 to Windows 8.1 x64 from Windows 8x64
Some Windows 8.1 drivers work, for some things I had to use Windows 8 drivers
But the touchpad isn't registering a two finger click as a right click on either of the drivers. It used to work fine on Windows 8 but I have to use the button to right click which is uncomfortable. Two finger scrolling works fine, pinch zoom gesture works fine, even Windows 8 screen edge gestures work perfectly...
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Jan 16, 2015
So since I've bought this computer I've had problems with the two-finger scrolling suddenly stopping, like many people have. That's always been fixable by going into properties, device settings, settings, unchecking/rechecking one of the boxes under "two finger scrolling" and hitting OK.
Now, though, my touchpad is suddenly stuck on one finger scrolling, and it's super annoying. There is no "one finger scrolling" option under the "scrolling" drop down thingy under device settings, so I haven't a clue why this is happening. I've tried the usual fix above, restarting the computer, installing new drivers, but it still does one finger scrolling. Which means it scrolls a lot of the time when I don't want it to, and the pointer seems to get "stuck" at times when I'm just trying to move it around.
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Jun 24, 2014
I get this spiral symbol (see above image) in place of my mouse indicator when I move my fingers a certain way on the ultranav mousepad.
One way it occurs is if I move my finger from left to right or right to left across the bottom of the ultranav mousepad.
It interferes with me being able to move the mouse. I suspect it is to prevent inadvertant movement of the mouse when your finger just brushed the ultranav mousepad. I would like to turn it off if possible.
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Dec 27, 2014
I just got a Lenovo Y40 and the touchpad uses the ELAN software. I already set up two finger option to open right click (pop-up menu).
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Aug 2, 2013
Recently my fingerprint stopped working for power on and Windows login. Fingerprint reader setup utility started to show some strange error followed by empty utility window (see screenshots below).
Link to picture
Link to picture
I have updated all the software using "Lenovo update and drivers" but it did not work (BIOS image also was updated during this process). I doubt that it is hardware fault because I have Linux OS installed as dual boot among with Windows, and no problems there with logging in using fingerprint reader (fingerprint-gui package)...
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Feb 28, 2013
After updating the touchpad drivers to 16.3.7.0 A03, there has been an issue with two-finger scrolling.
When I lift my fingers off the touchpad, it jumps to the bottom of the page. This is very frustrating as I have to scroll back up to find my place. This happens with Chrome, Word, IE, Firefox, everything.
The same issue is also plaguing this user: [URL] .....
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May 22, 2013
I have this Lenovo Y500 with Nvidia GT 750M, and there's a sticker on it that says "Ultrabay".
1- Can I get another GFX and insert it instead of the DVD Rom ? FOR SURE ?
2- Should this additional GFX be another 750M , or can it be a more recent model ?
3- Is it guaranteed that SLI will work under Windows 8.1 ?
4- Will there be a significant improvement in performance after adding another GFX ? Are there any tests and validated benchmarks ?
5- Where can I get such a good, compatible additional GFX that will surely work with my Y500 laptop ?
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Jul 14, 2013
I downloaded the BIOS package from the link: [URL] ..... but I don't know how to update the BIOS. I tried running the file Winflash_Yx00s.bat as Admin but nothing happens. Do I need to flash it using a USB stick and if so then how to do it.
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Nov 7, 2008
I bought a N500 before 1 day and today..the "second day" the touchpad is not working anymore. I did nothing special so far with the notebook, its not working on the pre-installled vista and ubuntu. so it can´t be a driver failure. Is there any special secret key to disable it? maybe i pressed a button wihout care..
I plugged a usb mouse and its working well, but that could be not a solution because I very need the touchpad working!
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Sep 21, 2014
The touchpad of my Lenovo G50-70 (i3-4010U) is not working properly (windows 8.1). Sometimes when I use the touchpad, the arrow don’t move. Until it close and open the display, it’s don’t move. In addition, this method does not always work.i have gone to options and I've turned off touchpad options "two fingers" mode, but nothing change.Honestly speaking, I have still in function an old notebook pc (from 2007, not Lenovo!), I need my computer for travel work but this problem becomes very difficult my job.
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Feb 12, 2012
My Y410p is about six months old. Today, while using the computer, the touchpad stopped working suddenly.
Touchpad is enabled in mouse settings, and device manager says drivers are up to date and that the device is working.
However, the touchpad is completely unresponsive, and restarting the computer didn't do anything. Is there anything else that could be done? Or should I believe that this is hardware failure?
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Mar 30, 2014
I have bought g500 and configured the mouse settings following a post for the same problem in the forum.
It was working for the first time, but after i used external mouse , then it is not working anymore. It is not handy to always take mouse with me.
(This is the screenshot for touchpad configuration on my laptop)
Link to image
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Jan 24, 2014
I bought a Y500 a few months ago and I bought a Samsung 840 Pro 256GB SSD along with it. Mine didn't come with the 16GB mSATA SSD for caching so I decided to replace the original 1TB HDD with a 256GB SSD. I also had a copy of Windows 8 Professional that I bought for my desktop. Since I wasn't using my desktop anymore I decided to move 8 Pro to the Y500. And it wouldn't let me format and reinstall, I'd get an error saying "The product key does not match any of the Windows images available for installation. Enter a different product key."
I cloned my HDD on to an SSD with Acronis True Image Home. Then I stuck the SSD in my laptop and then selected repair my computer after booting into the 8 Pro disc. And from there I selected the option to reset my PC. Then once it reset it became extremely fast and stuff. And from the add features to Windows 8 option I entered the Productkey I got with 8 Pro and it allowed me to upgrade. Then once the 8.1 update came out I updated immediately.
Now for the last few days my laptop has been getting laggy. So I decided to reset it again. And now when I try to it says that the required recovery partition is missing, I don't recall deleting any of the partitions I cloned the drive perfectly and had also been able to reset it once before. Anyway, now my 1TB HDD is inside my PS3 and I'm stuck with a laggy Y500 that takes 20 seconds to boot up on an SSD and I'm trying to figure out a way out of this mess. Is it possible to get recovery discs?. My Y500 is the model that has a single NVIDIA 2GB GT750 and an intel core i7 3632QM.
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Sep 13, 2013
i had purchased a Lenovo y500 about a month back. I have WiFi issues when i put the laptop on sandby and then start up.When the laptop starts after stand by it sometimes shows no networks available which usually gets solved after turning wifi on and off or turnig airplane mode on and off.
although sometimes it will show the wifi network but will be unable to connect and sometimes will connect and drop within a few mins after which it wont show any networks. these issues are more frequent when on battery than charging.
I have unticked the "turn off to save power" option in the network adapter setting.happens with Bluetooth turned off also drivers are updated to latest
my newtwork card is Qualcomm Atheros AR9485WB-EG (driver version : 10.0.0.227)(date:20-02-2013) in advanced settings there is
option ................................................................................value
1.) 802.11b Preamble ........................................................ long and short/long only (currently on long and short)
2.) adhoc11n........................................................................disable/enable (currently disabled)
3.)network address............................................................. not present
4.)recieve buffers.................................................................256
5.)scan valid interval...........................................................60
6.)transmit bufffers..............................................................512
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Nov 17, 2014
I have problem with High CPU Frequency and Voltage when set on High Preformance, frequency is over 3,2 GHZ, and Voltage is 20+ Wat, even if CPU usage is from 0 to 10 %.
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Nov 16, 2014
I cant find equalizer settings in windows.
Two days earlier I replaced 16Gb SSD with new 120GB SSD, reinstall system, install latest realtek audio drivers. After this I cant change settings of audio effects.
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Jun 10, 2014
My Y500 (one of the older models) has some weird display issues for some time now. When I try to adjust the screen angle, some horizontal green lines appear randomly on my screen. Some other parts also have vertical magenta lines. Then I have to try several angles until I find a position where the display doesn't show any problems. This happens almost every time when I open the display and turn it on. Sometimes it is less of a problem and sometimes more. If I don't move the laptop or the screen the problem does not show up. My drivers should all be up to date and I have Windows 8.1.
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Apr 14, 2013
I have serious problem about wifi. It is always drops, and in a few second connect mostly. I have tried everything every driver I found but there was no solution about this. I have just bought notebook and like it.
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Mar 17, 2014
I have a problem with my TouchPad , the scrolling of right side has been stopped working ... I've installed all drivers that belong to touchpad , but it doesn't work as well as before , mean it doesn't work even ( the right side ) , i just can use my tow fingers for scrolling, but the right side was so much better ..
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Jun 3, 2014
I have had a problem with my IdeaPad U310 for quite a while now (about a year), the problem is the touchpad, it work all the time, but the features of the touchpad, such as two-finger-scrolling and features like that, stop working everytime I open a Microsoft Office program.
It works fine again when the computer has been restarted, but as soon as a Microsoft program has been opened the problem is there again.
I have tried to solve it as described under the topic: "IdeaPad U310, U410, U510 - Touchpad stops responding while using Microsoft Office", but the problem is the same.
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Jun 19, 2014
I was just browsing the internet when my cat lays on my keyboard, but I didn't mind it there. Then after about five minutes, the screen turned upside down! Tis screen is newer than the laptop.(ideapad y500)
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