Lenovo G500 B / G Series :: Hard Drive Stopped Working
Sep 15, 2014
i could hear something rattling inside but laptop was working fine so i just left it alone. But 2 days ago it seems that harddrive completely stopped working, windows is not booting up and in bios it says it didnt detect any harddrive. So i opened botom cover to see if maybe that rattling was some loose screw and that made harddrive not work and there was a loose screw and i screw it back in (it was just a screw on the bottom not the one that holds harddrive. But my harddrive seems to not work at all and making weird noises when i turn laptop on.
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Oct 5, 2014
Lenovo G500 - BIOS stopped detecting DVD-RAM Drive
In fact DVD Drive has worked properly about 10 months and now disappeared from BIOS. DVD is also not visible in Device Manager.
DVD Drive is integrated in laptop. When I push the DVD’s button, LED indicator flashes and tray ejects. When I place a CD and close the tray, the LED indicator starts blinking and a noise of rotating can be heard. After several seconds the blinking stops first and noise after that.
My question is if there is any way to check whether the DVD Drive is really broken and needs replacement or something in my BIOS settings is wrong?
The BIOS was recently updated to the newest version available in Lenovo Support. That caused no problems with DVD Drive and it worked normally.
A week ago I updated successfully Windows 7 Professional x86 to Windows 7 Ultimate x64 via Windows Anytime Upgrade (not using DVD). After that I haven’t use the DVD drive until today. I am not sure if it is possible that Window upgrade to cause DVD Drive to disappear from BIOS.
Computer is Lenovo G500, Product: 20236, Serial: xxxxx, BIOS: 78CN23WW(V2.03)
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Oct 12, 2014
I buy this wonderful notebook with win 8.1 , all works fine, but... the hdmi port seems is not working... nothing appens when i plug the hdmi cable... the tv doesn't recognize the pc... i don't think is a broken port, i think some driver or bios misconfiguration... My video card is the intel 400, i have latest updated driver..
[URL]
Really cannot i use hdmi ouput because bios doesn't support it?? in 2014?? i can't believe it..
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Mar 30, 2014
I have bought g500 and configured the mouse settings following a post for the same problem in the forum.
It was working for the first time, but after i used external mouse , then it is not working anymore. It is not handy to always take mouse with me.
(This is the screenshot for touchpad configuration on my laptop)
Link to image
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Jun 7, 2013
Recently I bought a Y500. After installing the Windows 7 X64 and start a conversation on Skype fot the first time webcam worked without problem. After two days I tried to make a video call but the camera does not start ... Circle rotates the camera LED lights up but the screen is black.
I tried the site. Testmycam.com has image but blurred. Reinstalling drivers, i installed an old version of Skype version 4.2 but problem not resolved...
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Feb 12, 2012
My Y410p is about six months old. Today, while using the computer, the touchpad stopped working suddenly.
Touchpad is enabled in mouse settings, and device manager says drivers are up to date and that the device is working.
However, the touchpad is completely unresponsive, and restarting the computer didn't do anything. Is there anything else that could be done? Or should I believe that this is hardware failure?
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Sep 16, 2013
Background: I bought my refurbished Lenovo Y500 laptop in June. It came with a 1TB HDD and a 16GB SSD for caching.
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Jun 6, 2010
My wireless worked fine last night. Got up this morning, turned the computer on, and the wireless does not work. Here's what I've done so far:
* Using fn+F5 I've ensured the wireless is turned on.
* When I try to connect wirelessly I get "error 651 modem not working." But the wireless works with the other twocomputers in my house, and when I hook up directly to the modem/router (Motorola 3347 from Qwest) with anEthernet cable, the Y560 works fine. So I do not think the modem is the problem.
* Tried to "auto detect" driver update using the Lenovo support, but that was useless. It did not autodetect anything.
* From the Lenovo site, it looks like the wireless drivers for the Y560 are all from March, and I got the computer in lateMay, so I should have the latest drivers installed anyway.
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May 8, 2014
Sometimes the machine does not show any wireless networks and I have been able to solve it by turning on and off the hardware switch for wireless on the back of the machine. This time I can not get the machine to find any wireless networks. I am running XP. The only think different that I noticed is that MS Security Essesntials has ended support for XP.
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Jun 1, 2014
My laptop's touch screen function stopped working just a while ago. When I shut down my laptop, tere's this windows update that lasted for more or less an hour. After that, the touch screen just stopped working. Note that there hasn't been any program installation prior to the antivirus uninstallation - all programs and files contained in the laptop is as it was the moment I bought it. *Laptop's running Windows 8 Single Language
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Oct 28, 2012
For whatever reason my ringerprint reader stopped working. I've uninstalled and re-installed the driver, software and done just about everything I can find online.
In the device manager it usually shows up, but sometimes doesnt. In the control panel>biometric devices, it shows up less often, usually only after i've clicked "Scan for hardware changes."
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Jun 23, 2014
I've bought a Lenovo G575 three years ago, my warranty isn't active anymore. The fan in my laptop stopped working yesterday, and now when I do something that is CPU intensive, the Laptop shuts down because of the overheat.
Is there a way to buy a new fan? Should I open the laptop and take a look at the fan, to see if it can be fixed without changing the fan.
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Nov 15, 2014
I tried plugging several devices into a USB 3.0 port on my z510 this morning to no avail. The USB 2.0 port is working(I have a mouse plugged into it and it works fine) but the USB 3 ports will not work at all. I tried looking at device manager; it says everything is working properly. Power management doesn't turn any of the ports off.
It was working fine 2 days ago. Is it possible to turn the ports off? Because nothing is being recognized.
I looked for drivers on Lenovo's site; no USB drivers for windows 8.1 at ALL. What do I do?
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Jul 31, 2012
I have had my Ideapad U410 for about 18 months now.
Recently my bluetooth mouse has stopped working after a few minutes of use. If I switch the mouse off and then on again it works again. I assumed that it was a problem with the mouse so I purchased a new one.
Guess what. The same problem.
Now with two blutooth mice displaying the same problem I am guessing that the trouble lies within the laptop, but what to do to identify whats going wrong.
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Jul 9, 2014
Suddenly my FN stops working if the keyboard is on F1-F12 keys. No reaction when pressing it.
If I go into the settings and change default to something else, I can press FN until it again show F1-F12 - After that is stuck on the function keys?
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Jun 16, 2012
Applied 7CCN35WW over the 34 firmware. Veriface stopped working, says there's no camera present even though camera is present in Device manager. Skype is not working either, says camera is used by another process even after a fresh restart.
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Jul 4, 2014
I have trouble with my audio driver on my lenovo laptop. After I updated BIOS to version 1.21, my sound stopped working. I tried to reinstall audio driver, but when I reboot my computer, sound is not working again.
I read about flashing BIOS back, but I dont know where to download old version.
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Jun 4, 2014
I have a 2014 X1 Carbon (Gen 2) and my ethernet dongle stopped working this morning. It worked fine for the past 3 weeks but after rebooting this morning i can't get to get access to the network via the ethernet port anymore.
The port's activity lights don't light up and a network connection is never recognized.
I have checked the Device Manager and verified that I have the latest drivers (12.11.77.1 for Intel I218-LM), and made sure that the Power Settings do not allow the port to go to sleep. I have also tried 3 different ethernet dongles, all behaving the same way.
I was able to use a USB-to-Ethernet dongle to get access with a ethernet cable. Is my port just dead? I don't see any visible damage, or loose connectors.
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Aug 2, 2013
Recently my fingerprint stopped working for power on and Windows login. Fingerprint reader setup utility started to show some strange error followed by empty utility window (see screenshots below).
Link to picture
Link to picture
I have updated all the software using "Lenovo update and drivers" but it did not work (BIOS image also was updated during this process). I doubt that it is hardware fault because I have Linux OS installed as dual boot among with Windows, and no problems there with logging in using fingerprint reader (fingerprint-gui package)...
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Jul 21, 2014
Before the end of 2013 I bought an Ideapad U530 Touch for school and it's been working fine up until a few days ago when the backlight for the left most CTRL key stopped working and shut off completely. Every other key on the board is fine, except for this one. Is there any easy to fix to this problem, or do I need to send the entire computer back?
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Mar 10, 2014
I keep getting a message on my laptop: Catalyst control center: host application has stopped working.
This has started happening after I tried to do a BIOS update last week and I ended up with the blue screen of death & had to recover my whole laptop.
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Jan 7, 2014
I have just ordered a w540 and I'm wondering if I can add a second hard drive (actually what I want to install is an SSD) to it. In which case I failed to find the appropriate message...
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Feb 7, 2014
My sons laptop has died and needs returned for warranty work - likely a problem with the mother board. It was suggested that we backup files on the hard drive before sending. I pulled the hard drive and attached it to another computer via Serial ATA to USB cable. A portion of the hard drive can be accessed through Windows Explorer which shows 25GB of the 750GB hard drive and only shows an applications and a drivers folder. Word documents, data and pictures cannot be found.
I tried to take ownership of the hard drive thinking that this might make the data visible but it did not. I expect there is about 150GB of file storage (excluding programs) that we would like to back-up. Am concerned that the hard drive may have been damaged but the data that is accessible seems to be whole and intact.
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Apr 12, 2014
I bought this laptop G500 Lenovo 4 months ago and I am satisfy but unfortunately I found out still it have defects my problem is my cd/dvd rom I got un annoying noisy sound inside when I put a cd on it I guess it will give me problem sooner and now it happens it won't read anymore. I try to search for answers maybe it only a software issue but doesn't work any trial. Uninstall driver and bring it back don't work still there is the annoying sound and not reading. I guess a mechanical failure in its cd alignment that it is spinning but the head is keep on adjusting which creating the noisy sound means it was not align to read the CD.
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Dec 21, 2013
I just bought a lenovo G500 59-390085 laptop and installed windows 7. It is supposed to have 8GB of ssd for caching but I cant see it either in the bios or in the disk managment. I tried to make it work with Intel Rapid Store technology, where I see only the main hard disk, and it also needs to make it RAID instead of AHCI so I thought that changinh that in the bios would solve the problem, but there is no such option, only AHCI and "compatible". Ιs there a chance that the ssd drive is not connected?Also, this is the message on express cache when I tried to reinstall it. URL....
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Apr 5, 2014
I have a G500 with a 4gb of ram and I want to install the maximum that this laptop can support.
After searching on the Net I saw here:
[URL]
saying: Up to 8GB PC3-12800 DDR3 SDRAM 1600 MHz
On the other hand here:
[URL]
says:
DDR3 16 GB 1.600 Mhz [2 SODIMM (1x 2 GB / 2x 2 GB / 1x 4 GB / 1x 2 GB + 1x 4 GB / 2x 4 GB / 1x 8 GB / 2x 8 GB)
meaning that you can put 2 * 8 GB = 16GB maximum.
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Jan 29, 2014
I've recently got an ultrabay adapter and wanted to know if I could run two separate OSs, one from each hard disc.
Effectively, I would like to have one version of windows on the internal HDD for general day to day stuff and one as a programming environment and be able to select which to boot from at start up.
I know I could just use a VM, but some of this stuff (Siemens PCS7) can put quite a strain on the system and I'd rather not have that overhead.
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Jul 14, 2014
I have a Lenovo G500. After use, the keyboard touchpad does not click at first. The mouse can be moved first touch, but just click on the second touch. If no default driver installed, you can click after first use keyboard.
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Sep 29, 2014
I own a Lenovo G500s notebook, OS is Windows 8.1 and I have been experiencing Bluetooth issues ever since I updated to 8.1. I have some Bose bluetooth speakers I'd like to connect, but everytime I do so something goes wrong:the connection takes extremely longthe pc settings tell me there is a driver issue and the speakers do not connect at all my browser (google chrome) crashes/freezes and only unfreezes when I turn off Bluetoothafter a few minutes, the sound coming from the speakers is 'chopped up' like a bad phone connectionI've searched everywhere for a solution, but have not had any success so far. The device I believe causing the problem is Qualcomm Atheros AR3012 Bluetooth 4.0 + HS, for which I think I don't have a proper driver installed, but the system itself says it's the most recent one when I let it search for updates automatically. I can't find a more recent one myself as well.
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Oct 16, 2014
I have Lenovo G500s -20245. My keyboard does not work as it used to. All the short-cuts can not be performend. I mean the F-function do work with fn, but when I just click F4 it should close the programe, or F7 it should go to airmode, or f9 with should close just the monitor. But these things do not happen. I really love theme and made my life easier.
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