Lenovo G500 B / G Series :: BIOS Stopped Detecting DVD-RAM Drive?
Oct 5, 2014
Lenovo G500 - BIOS stopped detecting DVD-RAM Drive
In fact DVD Drive has worked properly about 10 months and now disappeared from BIOS. DVD is also not visible in Device Manager.
DVD Drive is integrated in laptop. When I push the DVD’s button, LED indicator flashes and tray ejects. When I place a CD and close the tray, the LED indicator starts blinking and a noise of rotating can be heard. After several seconds the blinking stops first and noise after that.
My question is if there is any way to check whether the DVD Drive is really broken and needs replacement or something in my BIOS settings is wrong?
The BIOS was recently updated to the newest version available in Lenovo Support. That caused no problems with DVD Drive and it worked normally.
A week ago I updated successfully Windows 7 Professional x86 to Windows 7 Ultimate x64 via Windows Anytime Upgrade (not using DVD). After that I haven’t use the DVD drive until today. I am not sure if it is possible that Window upgrade to cause DVD Drive to disappear from BIOS.
Computer is Lenovo G500, Product: 20236, Serial: xxxxx, BIOS: 78CN23WW(V2.03)
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Sep 15, 2014
i could hear something rattling inside but laptop was working fine so i just left it alone. But 2 days ago it seems that harddrive completely stopped working, windows is not booting up and in bios it says it didnt detect any harddrive. So i opened botom cover to see if maybe that rattling was some loose screw and that made harddrive not work and there was a loose screw and i screw it back in (it was just a screw on the bottom not the one that holds harddrive. But my harddrive seems to not work at all and making weird noises when i turn laptop on.
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Jul 4, 2014
I have trouble with my audio driver on my lenovo laptop. After I updated BIOS to version 1.21, my sound stopped working. I tried to reinstall audio driver, but when I reboot my computer, sound is not working again.
I read about flashing BIOS back, but I dont know where to download old version.
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Jan 2, 2014
I'm trying to install a Medialink Bluetooth on a Lenovo B560 running Windows 7 but nothing seems to "take." No Bluetooth devices are detected. Got a factory replacement dongle, tried installing the Broadcom software several times (from disk and a link), most recently today (1-2-14). I tried the 0pbl08ww.exe fix but without success: message was "no appropriate driver to be installed." My phone detects the speaker device I want to use (Creative 100), so that's not the problem.
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Apr 12, 2014
I bought this laptop G500 Lenovo 4 months ago and I am satisfy but unfortunately I found out still it have defects my problem is my cd/dvd rom I got un annoying noisy sound inside when I put a cd on it I guess it will give me problem sooner and now it happens it won't read anymore. I try to search for answers maybe it only a software issue but doesn't work any trial. Uninstall driver and bring it back don't work still there is the annoying sound and not reading. I guess a mechanical failure in its cd alignment that it is spinning but the head is keep on adjusting which creating the noisy sound means it was not align to read the CD.
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Dec 21, 2013
I just bought a lenovo G500 59-390085 laptop and installed windows 7. It is supposed to have 8GB of ssd for caching but I cant see it either in the bios or in the disk managment. I tried to make it work with Intel Rapid Store technology, where I see only the main hard disk, and it also needs to make it RAID instead of AHCI so I thought that changinh that in the bios would solve the problem, but there is no such option, only AHCI and "compatible". Ιs there a chance that the ssd drive is not connected?Also, this is the message on express cache when I tried to reinstall it. URL....
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Apr 5, 2014
I have a G500 with a 4gb of ram and I want to install the maximum that this laptop can support.
After searching on the Net I saw here:
[URL]
saying: Up to 8GB PC3-12800 DDR3 SDRAM 1600 MHz
On the other hand here:
[URL]
says:
DDR3 16 GB 1.600 Mhz [2 SODIMM (1x 2 GB / 2x 2 GB / 1x 4 GB / 1x 2 GB + 1x 4 GB / 2x 4 GB / 1x 8 GB / 2x 8 GB)
meaning that you can put 2 * 8 GB = 16GB maximum.
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Jul 14, 2014
I have a Lenovo G500. After use, the keyboard touchpad does not click at first. The mouse can be moved first touch, but just click on the second touch. If no default driver installed, you can click after first use keyboard.
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Sep 29, 2014
I own a Lenovo G500s notebook, OS is Windows 8.1 and I have been experiencing Bluetooth issues ever since I updated to 8.1. I have some Bose bluetooth speakers I'd like to connect, but everytime I do so something goes wrong:the connection takes extremely longthe pc settings tell me there is a driver issue and the speakers do not connect at all my browser (google chrome) crashes/freezes and only unfreezes when I turn off Bluetoothafter a few minutes, the sound coming from the speakers is 'chopped up' like a bad phone connectionI've searched everywhere for a solution, but have not had any success so far. The device I believe causing the problem is Qualcomm Atheros AR3012 Bluetooth 4.0 + HS, for which I think I don't have a proper driver installed, but the system itself says it's the most recent one when I let it search for updates automatically. I can't find a more recent one myself as well.
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Oct 16, 2014
I have Lenovo G500s -20245. My keyboard does not work as it used to. All the short-cuts can not be performend. I mean the F-function do work with fn, but when I just click F4 it should close the programe, or F7 it should go to airmode, or f9 with should close just the monitor. But these things do not happen. I really love theme and made my life easier.
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Jun 18, 2014
I'm trying to resolve a problem with the W Fi network, I'm going through all the solutions step by step on the main support website- reached step 8. However, on my G500, there is no "Start button" and it's not obvious where the Command Prompt is
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Mar 23, 2014
I have a G500 windows 8 system, and my windows I dont know what happened but when I start it, it shows the windows logo and then a blank screen appears with the cursor, the cursor does move along the touchpad, but the windows does not show anything else on the screen. So, the windows neither starts nor (I am guessing as cursor moves) hangs.
I thought of reinstalling or repairing the windows from a windows 8 disc, but cant get into the boot menu.
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Dec 1, 2013
I have a Lenovo g500 with windows 8.0 Suddenly this month the sound started to stop.
This happens when I start the laptop or if it wakes from standby.
The sound is restored only after a restart. I have already tried microsoft solutions and tested all the services that start with windows start.
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Apr 6, 2014
I have a new G500 with a 500GB drive and Windows 8.1 preinstalled. I foolishly thought it would be easy to upgrade it to 1TB, which is supposed to be supported by the hardware according to the technical documents. Using OKR I have created a backup USB disk, ensuring that the option to copy the Recovery Partition is checked. All appears fine, I get a message to say that the disk was created successfully. I have not taken the recommended option to delete the recovery partition at this point. When I then replace the internal drive, boot from the recovery USB drive and run the restore, it fails at 42% with the message "There was a problem resetting your PC." No other information is provided and the only option available is to power off the PC. I have tried all three USB ports, 2 different 1TB disks and have tried all the options available. I have also tried two different USB disks for the back up.
This machine is only 2 weeks old but it is starting to drive me round the bend. As it takes the best part of two hours to fail it is a time consuming procedure.
It seems that Lenovo's backup/restore software simply doesn't work. It may be something to do with the BIOS - this machine has a newer version than is available from Lenovo's website.
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Sep 16, 2013
My laptop has a keyboard where i have to use the FN key to use the function keys at the top, instead of having to press the FN key to use the action keys. ive been looking everywhere for a way to make it so i dont have to press the FN key to use my function keys, i looked at the bios but i dont see an option to disable the action keys, nor can i find an option anywhere elce in my laptop to set it like that, id even embrace an option to go into the registry to swap the on/off signal of the FN key.
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Oct 12, 2014
I buy this wonderful notebook with win 8.1 , all works fine, but... the hdmi port seems is not working... nothing appens when i plug the hdmi cable... the tv doesn't recognize the pc... i don't think is a broken port, i think some driver or bios misconfiguration... My video card is the intel 400, i have latest updated driver..
[URL]
Really cannot i use hdmi ouput because bios doesn't support it?? in 2014?? i can't believe it..
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Aug 10, 2014
I have a G500 laptop. When it boots up, I would like the Num Lock to automatically be turned on. I can't see anything in the BIOS that would do that. Any other places I should be looking? Any other way to keep it turned on?
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Mar 30, 2014
I have bought g500 and configured the mouse settings following a post for the same problem in the forum.
It was working for the first time, but after i used external mouse , then it is not working anymore. It is not handy to always take mouse with me.
(This is the screenshot for touchpad configuration on my laptop)
Link to image
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Apr 20, 2014
I want to upgrade the RAM of my laptop, but before I buy a second card, I wanted to make sure that the computer would be compatible with it. I opened it up to access the RAM, but when I tried to put the card that was already installed into the second slot, it wouldn't fit. It appears to be the right size, but it will not fit in the slot.
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Jul 23, 2013
I have just bought the G500 and I'm getting really annoyed by the keyboard. It has "great" multimedia keys as the main keys instead of usual F1-F12 keys. To access their functionality you must press Fn+appropriate key. The problem has been described here many times. But no solution works for G500.
I have tried: enter BIOS (no such option for keyboard)install Lenovo Slim USB Keyboard application (runs, but the option selected have no effect)install Lenovo Ultraslim Plus Wireless Keyboard & Mouse Driver application (do not run at all - just brings me to the desktop and do nothing). I'm not able to use the computer since I use a lot of application depending on the functional keys and if there is no solution I will have to buy another computer...
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Sep 10, 2014
I have lenovo g 500 (laptop) and everything was fine until today when start my laptop i see black screen with lenovo logo (white color) URL....I have tired to remove the battery with/without power cord but still same.
Lenovo G500
Model name: 20236
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Dec 30, 2014
I have been using Lenovo g500 for about a year now but last week there was some problem with my laptop and I had to restore windows using Lenovo's restore button. The windows restores just fine and I was able to update to Windows 8.1 althought all my data in C drive got wiped. But now my laptop won't connect to any Bluetooth device. Whenever I go to PC settings, it just says "searching for bluetooth devide but it never detects my phone or any other bluetooth devide.
Also, since my data got wiped, I have to install the drivers for my printer again but this laptop won't even recognize the CD!! It won't recognize ANY CD.
And the Lenovo Veriface won't work either now.I've searched and searched for these issues. I re-installed bluetooth drivers and lenovo veriface but they still don't work. And the bluetooth drivers never got deleted from my laptop since they were installed in Drive D but they don't. laptop won't install my printers drivers.
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Aug 13, 2014
I purchased a Lenovo G500 and I am wandering why do they not package a CD/DVD for the Windows 8 OS. I am thinking on downgrade it to Win7, but I am finding problems with GPT partitions.
I could erase all partitions and reformat it, but then I would loose the recovery partition and all possibility of reinstall Win8.
How could I extract this Win8 and get it into a DVD? [URL]
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Mar 30, 2014
I had brought a new G500 Lap it was nice to work with it, but fo past two days when i connected it with charger it shows me "Plugged In, not charging". what to di with it but some times to get charging .
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Aug 1, 2014
i recently upgraded my g500 from windows 8 to windows to 8.1. But ever since then, my mouse does not work and the keyboard only works after standby. I tried to restore to factory defaults but that hasnt worked.
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Feb 16, 2014
I have Lenovo G500 with Windows 8.1 Profecional. I use UEFI boot mode, but there is a problem with secure boot.
In BIOS Page Security I have
SECURE BOOT ENABLED
SECURE BOOT STATUS DISABLED I cannot change it although I try everything...
Windows 8.1 tell me in System informacion(msinfo32) I have secure boot off. I dont have any watermark in my Desktop.
I only want to use SECURE BOOT.
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Jul 16, 2014
I have been having issues with audio on my G500. One moment it works and the next it doesn't. I don't quite know what can be the issue. I have tried multiple browsers to see if that is the issue and it has not made a difference. I am running Windows 8.0, 64 bit operating system if that makes a difference. This laptop is not even a year old.
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Mar 26, 2014
So, Lenovo thinks my hard drive was failing on my G500. They send me a hard drive and 4 Lenovo recovery discs. I install everything properly and I get a Windows activation error.
I call Lenovo and they verify the O/S and the hard drive are properly installed. However, they tell me they cannot give me a license key and I must ship my laptop back to Lenovo so they can install a license key. Does this make sense?
The windows activation error code is 0xC004C003.
Now, what was interesting is when the rep took remote control of my machine, I saw it was registered under my son's email address and not mine (I entered mine when I did the login after the reinstall) and how/why it shows my son's address.
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Apr 6, 2014
I just got my g500 yesterday (win8, i3) then I am installing autocad 2013 with 30 % battery so i plugged the power cord and remove the battery but after removing the battery it freezes occasionally and the installing of cad got stuck
So I shut down the comp by unplugging the cord, after turning it on it got stuck to a 'scanning and reparing drive (d) : 0%.
I tried something like the preparing automatic repair but after this it will be just a blank sreen for hours.. tried everything
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Oct 29, 2014
I have 12 updates showing as needing to be installed in my windows update to go onto my new lenovo G500 but every time I try and install them I get the error message 80242006. I have googled it and tried the suggestions with no luck although I have yet to spot one that is for windows 8.1 which I have upgraded this laptop to.
The missing updates are KB's 2987107 ,2968296, 2972103, 2979573, 2978041, 2979576, 2977292, 3000061, 3000869, 2989542, 2998174 and 3000988.
Could the problem be because I have upgraded the laptop to windows 8.1 from 8?
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