Lenovo B / G Series :: G500 Freezes Occasionally Now Stuck In Preparing Automatic Repair
Apr 6, 2014
I just got my g500 yesterday (win8, i3) then I am installing autocad 2013 with 30 % battery so i plugged the power cord and remove the battery but after removing the battery it freezes occasionally and the installing of cad got stuck
So I shut down the comp by unplugging the cord, after turning it on it got stuck to a 'scanning and reparing drive (d) : 0%.
I tried something like the preparing automatic repair but after this it will be just a blank sreen for hours.. tried everything
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Jul 19, 2013
Unfortunately I woke up this morning to my Y410P stuck with the Lenovo logo and text saying "Preparing Automatic Repair". After a few moments it will say "Diagnosing your PC " and then "Repairing disk errors. This might take over an hour to complete." Then after a few seconds it restarts and everything happens again.
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Dec 2, 2014
I'm very stuck with my Y580, and I'll start by saying that I purchased the laptop about 1.5 years ago, and it came with Windows 8 installed. I didn't like Windows 8 so much, so I decided that I would get Win7. I also decided that I'd put it on an mSATA to speed things up. After doing so, I just formatted the boot partition on the older drive to use for storage. But I kept the recovery partition on there. Everything seemed to work fine until I was recently informed that I should update the BIOS. I followed all of the instructions from Lenovo in updating to the version 8.00, something like 89WW in the file name. Then recently I noticed my temps were realllly hot when gaming... and I don't play graphically demanding games. I monitored my temps and found out that my CPU (i73630QM) was running over 90°c when playing games like LoL, Dishonored, RIFT, Darksiders, and a few others, all on lower settings.
I did some googling about temps and a lot of people were saying that BIOS is often a culprit for high temps. Maybe you've already put two and two together, but it took me until this point to discover that the BIOS I had updated to is a Win8 BIOS, and I'm using Win7. I figured, this is probably a big part of my issue (and even if it's not going to solve the heat issue, I'd still like to have all my ducks in a row and have all my hardware/software/firmware compatible.
As we all very well know from the few years of tampering with these Y580s, the BIOS can't simply just be rolled back. But I figured there had to be a way. After googling around for some time, I ended up trying a few different things; editing the Config file for the earlier version of the Bios (which just resulted in another error and locked up the keyboard and mouse), I tried booting the BIOS image from a USB, but to no avail (I tried both booting from USB and also a force BIOS update, using the fn+B method, which I realize I may be doing incorrectly, as I am not entirely sure what I should name the ROM file... I can't boot windows to use ANDYSTOOL, so I named a bunch of different ROM files with different names that have worked for other people) ... so on and so forth...
The last thing I've tried was Restoring the BIOS to factory settings (within the BIOS) and now the computer will not boot windows. The Lenovo screen Posts, and Windows starts to load, freezes a moment, Blue Screens for a second, then reboots, saying that there is an issue with either Hardware or software, and gives me he option to either boot windows normally (which just results in the same thing again) or to run an automatic repair. I tried the automatic repair and it just sits on the "Preparing Automatic Repair" screen, and will do so for hours with no progress.
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Nov 1, 2014
My lenovo yoga 11 is stuck on boot (preparing automatic repair) for a day now. This tablet is what connects me with family and friends at home (been abroad in Asia for 7 months and counting). I just want it to work again, so if a total reset is needed I'm ok with that.
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Apr 18, 2014
I just bought a brand new yoga 2 11 only 10 days ago. I used it this afternoon, closed it up and walked away for a couple hours. This evening I tried to wake it up, and it's stuck on the Lenovo screen. After a while, it said Preparing automatic repair. It spun for 10 minutes and the screen went black. I forced shutdown and walked away, completely frustrated. Now if I try to reboot, all I see is the Lenovo screen. Nothing is happening. What can I do?!
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May 8, 2014
My laptop model is DELL XPS 11. when i press the power on button, the Dell logo came out and it loads "preparing automatic repair...", then the whole screen turned black, there is nothing on the screen but I can only see the mouse cursor.
What did i do?I rebooted the laptop and immediately pressed F12 to go into diagnotics. After scanning, there was an error code 2000-0142 and the error message was Hard drive 0 - short self test unsuccessful. I even tried to use recovery media to factory reset my laptop, but it failed.I did not open up my laptop to check for any cable connection problems, because I dont know if it will void my warranty. My laptop is still under warranty.
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Dec 4, 2014
My mums computer has ended up in a Black screen "Preparing automatic repair" loop and therefore will not boot :(
None of the repair options work from the boot options etc, so I need the OEM win 8.0 installation disk, so that I can at least boot to safe mode and maybe correct from there once out of the boot loop.
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Nov 18, 2014
So recently I was on my laptop, and I walked away to go handle something it died of no more battery charge pretty normal I left and tried to use my laptop when I came home some hours later, and now it will not proceed to my password screen.It turns on and the circle loader just spins I'm putting this up from my phone seeing as I can't use my laptop. I ran some test that told me it failed because my dst drive , or something hard drive 1, system E I'm not really sure.
Sometimes when I turn it on it will say "starting automatic repair" or something I'll leave it on then the screen just goes black, it'll still be running. I really don't know what's wrong with it...it's very sudden my laptop never occurred problems before. It won't even load when I press f12.I have a HP ENVY m6 sleekbook. It's not touch screen. It has beats audio but, it doesn't have a press able beats audio button. No CD/disk drive I can't load disk in my laptop. The batteries built in Model # m6-k010dxHard drive short dst fails extensive test....
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Jul 19, 2014
I have been using this laptop since 2011. During the last 5 month, the laptop have problem to power on occasionally. below are the condition:
Connect to adapter without battery (cannot power up)Connect to adapter with battery (cannot power up)With battery only (can power up but need to try several time. example push power button for 10 second)My adapter and battery are original and i dont change any hardware.
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May 2, 2014
I've have had a Lenovo g500s running windows 8.1 for almost a year and never had an major issue. But recently I have found that it will not turn on. I have found that by taking out and putting the battery back in will rarely result in the battery light blinking in red. If i try to turn it on at this point it will turn for a few second "prepare for automatic repairs" and then in a few seconds turn back off its original turned off state. I have tried "Flee-Power" while calling technical support and it made a small noise and then issued a burning smell. It's 1 year warranty is still valid.
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Oct 21, 2014
I'm stuck in the (windows8) HP pavillion's automatic repair loop and I need to know the safest rest/ way to fix this.
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Apr 12, 2014
I bought this laptop G500 Lenovo 4 months ago and I am satisfy but unfortunately I found out still it have defects my problem is my cd/dvd rom I got un annoying noisy sound inside when I put a cd on it I guess it will give me problem sooner and now it happens it won't read anymore. I try to search for answers maybe it only a software issue but doesn't work any trial. Uninstall driver and bring it back don't work still there is the annoying sound and not reading. I guess a mechanical failure in its cd alignment that it is spinning but the head is keep on adjusting which creating the noisy sound means it was not align to read the CD.
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Dec 21, 2013
I just bought a lenovo G500 59-390085 laptop and installed windows 7. It is supposed to have 8GB of ssd for caching but I cant see it either in the bios or in the disk managment. I tried to make it work with Intel Rapid Store technology, where I see only the main hard disk, and it also needs to make it RAID instead of AHCI so I thought that changinh that in the bios would solve the problem, but there is no such option, only AHCI and "compatible". Ιs there a chance that the ssd drive is not connected?Also, this is the message on express cache when I tried to reinstall it. URL....
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Apr 5, 2014
I have a G500 with a 4gb of ram and I want to install the maximum that this laptop can support.
After searching on the Net I saw here:
[URL]
saying: Up to 8GB PC3-12800 DDR3 SDRAM 1600 MHz
On the other hand here:
[URL]
says:
DDR3 16 GB 1.600 Mhz [2 SODIMM (1x 2 GB / 2x 2 GB / 1x 4 GB / 1x 2 GB + 1x 4 GB / 2x 4 GB / 1x 8 GB / 2x 8 GB)
meaning that you can put 2 * 8 GB = 16GB maximum.
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Jul 14, 2014
I have a Lenovo G500. After use, the keyboard touchpad does not click at first. The mouse can be moved first touch, but just click on the second touch. If no default driver installed, you can click after first use keyboard.
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Sep 29, 2014
I own a Lenovo G500s notebook, OS is Windows 8.1 and I have been experiencing Bluetooth issues ever since I updated to 8.1. I have some Bose bluetooth speakers I'd like to connect, but everytime I do so something goes wrong:the connection takes extremely longthe pc settings tell me there is a driver issue and the speakers do not connect at all my browser (google chrome) crashes/freezes and only unfreezes when I turn off Bluetoothafter a few minutes, the sound coming from the speakers is 'chopped up' like a bad phone connectionI've searched everywhere for a solution, but have not had any success so far. The device I believe causing the problem is Qualcomm Atheros AR3012 Bluetooth 4.0 + HS, for which I think I don't have a proper driver installed, but the system itself says it's the most recent one when I let it search for updates automatically. I can't find a more recent one myself as well.
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Oct 16, 2014
I have Lenovo G500s -20245. My keyboard does not work as it used to. All the short-cuts can not be performend. I mean the F-function do work with fn, but when I just click F4 it should close the programe, or F7 it should go to airmode, or f9 with should close just the monitor. But these things do not happen. I really love theme and made my life easier.
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Jun 18, 2014
I'm trying to resolve a problem with the W Fi network, I'm going through all the solutions step by step on the main support website- reached step 8. However, on my G500, there is no "Start button" and it's not obvious where the Command Prompt is
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Mar 23, 2014
I have a G500 windows 8 system, and my windows I dont know what happened but when I start it, it shows the windows logo and then a blank screen appears with the cursor, the cursor does move along the touchpad, but the windows does not show anything else on the screen. So, the windows neither starts nor (I am guessing as cursor moves) hangs.
I thought of reinstalling or repairing the windows from a windows 8 disc, but cant get into the boot menu.
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Dec 1, 2013
I have a Lenovo g500 with windows 8.0 Suddenly this month the sound started to stop.
This happens when I start the laptop or if it wakes from standby.
The sound is restored only after a restart. I have already tried microsoft solutions and tested all the services that start with windows start.
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Apr 6, 2014
I have a new G500 with a 500GB drive and Windows 8.1 preinstalled. I foolishly thought it would be easy to upgrade it to 1TB, which is supposed to be supported by the hardware according to the technical documents. Using OKR I have created a backup USB disk, ensuring that the option to copy the Recovery Partition is checked. All appears fine, I get a message to say that the disk was created successfully. I have not taken the recommended option to delete the recovery partition at this point. When I then replace the internal drive, boot from the recovery USB drive and run the restore, it fails at 42% with the message "There was a problem resetting your PC." No other information is provided and the only option available is to power off the PC. I have tried all three USB ports, 2 different 1TB disks and have tried all the options available. I have also tried two different USB disks for the back up.
This machine is only 2 weeks old but it is starting to drive me round the bend. As it takes the best part of two hours to fail it is a time consuming procedure.
It seems that Lenovo's backup/restore software simply doesn't work. It may be something to do with the BIOS - this machine has a newer version than is available from Lenovo's website.
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Sep 16, 2013
My laptop has a keyboard where i have to use the FN key to use the function keys at the top, instead of having to press the FN key to use the action keys. ive been looking everywhere for a way to make it so i dont have to press the FN key to use my function keys, i looked at the bios but i dont see an option to disable the action keys, nor can i find an option anywhere elce in my laptop to set it like that, id even embrace an option to go into the registry to swap the on/off signal of the FN key.
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Oct 12, 2014
I buy this wonderful notebook with win 8.1 , all works fine, but... the hdmi port seems is not working... nothing appens when i plug the hdmi cable... the tv doesn't recognize the pc... i don't think is a broken port, i think some driver or bios misconfiguration... My video card is the intel 400, i have latest updated driver..
[URL]
Really cannot i use hdmi ouput because bios doesn't support it?? in 2014?? i can't believe it..
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Aug 10, 2014
I have a G500 laptop. When it boots up, I would like the Num Lock to automatically be turned on. I can't see anything in the BIOS that would do that. Any other places I should be looking? Any other way to keep it turned on?
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Mar 30, 2014
I have bought g500 and configured the mouse settings following a post for the same problem in the forum.
It was working for the first time, but after i used external mouse , then it is not working anymore. It is not handy to always take mouse with me.
(This is the screenshot for touchpad configuration on my laptop)
Link to image
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Apr 20, 2014
I want to upgrade the RAM of my laptop, but before I buy a second card, I wanted to make sure that the computer would be compatible with it. I opened it up to access the RAM, but when I tried to put the card that was already installed into the second slot, it wouldn't fit. It appears to be the right size, but it will not fit in the slot.
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Jul 23, 2013
I have just bought the G500 and I'm getting really annoyed by the keyboard. It has "great" multimedia keys as the main keys instead of usual F1-F12 keys. To access their functionality you must press Fn+appropriate key. The problem has been described here many times. But no solution works for G500.
I have tried: enter BIOS (no such option for keyboard)install Lenovo Slim USB Keyboard application (runs, but the option selected have no effect)install Lenovo Ultraslim Plus Wireless Keyboard & Mouse Driver application (do not run at all - just brings me to the desktop and do nothing). I'm not able to use the computer since I use a lot of application depending on the functional keys and if there is no solution I will have to buy another computer...
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Sep 10, 2014
I have lenovo g 500 (laptop) and everything was fine until today when start my laptop i see black screen with lenovo logo (white color) URL....I have tired to remove the battery with/without power cord but still same.
Lenovo G500
Model name: 20236
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Dec 30, 2014
I have been using Lenovo g500 for about a year now but last week there was some problem with my laptop and I had to restore windows using Lenovo's restore button. The windows restores just fine and I was able to update to Windows 8.1 althought all my data in C drive got wiped. But now my laptop won't connect to any Bluetooth device. Whenever I go to PC settings, it just says "searching for bluetooth devide but it never detects my phone or any other bluetooth devide.
Also, since my data got wiped, I have to install the drivers for my printer again but this laptop won't even recognize the CD!! It won't recognize ANY CD.
And the Lenovo Veriface won't work either now.I've searched and searched for these issues. I re-installed bluetooth drivers and lenovo veriface but they still don't work. And the bluetooth drivers never got deleted from my laptop since they were installed in Drive D but they don't. laptop won't install my printers drivers.
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Sep 15, 2014
i could hear something rattling inside but laptop was working fine so i just left it alone. But 2 days ago it seems that harddrive completely stopped working, windows is not booting up and in bios it says it didnt detect any harddrive. So i opened botom cover to see if maybe that rattling was some loose screw and that made harddrive not work and there was a loose screw and i screw it back in (it was just a screw on the bottom not the one that holds harddrive. But my harddrive seems to not work at all and making weird noises when i turn laptop on.
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