Dell Inspiron 15r 5547 :: Windows 8.1 - Touchpad Not Working
Aug 6, 2014
Brand new laptop, received yesterday. Plugged in a USB mouse today. All was fine until I unplugged it - now the laptop's touchpad will not work, despite the fact that as far as the computer is concerned, it is enabled (have gone through control panel, touchpad controls, etc. - everything thinks the touchpad is enabled). Drivers are up to date. Mouse works fine when I plug it back in, but cannot get the touchpad functioning.
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Dec 5, 2014
I have a new Inspiron 5547 w/Windows 7, everything is working well except for the Touchpad. Initially the touchpad was working fine, then it stopped responding, only when I attached a USB mouse could I use the laptop. I re-installed drivers and the Touchpad worked correctly again. A few days later, the trackpad stopped working again....reinstalled drivers yet again and everything worked fine. Now for the 3rd time in 4 days the trackpad is not working. Is this a hardware or Windows 7 Issue?
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Dec 27, 2014
I recently bought Dell Inspiron 15 5547 with Ubuntu.
When I installed Windows 7, I receive error message "Synaptics TouchPad 64-bit Enhancements has stopped working." Wen I close this my touchpad start working erratically. While typing cursor moves itself without touch or click.
The driver given on Dell site under Windows 7 is same as for Windows 8. I also tried drivers from Synaptics website but nothing worked.
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Oct 20, 2014
I recently bought a Dell Inspiron 5547 about 2 weeks ago. I've noticed a problem with the touchpad. My mouse sometimes moves erratically by itself. I'm not sure if this is a windows 8.1 issue, a hardware issue or driver issue. I have noticed that closing the monitor and then opening it again usually stops the mouse the issue temporarily.
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Jan 4, 2015
dell 5547/win 8.1 touchpad left click not responding correctly randomly, not all times, left click not work and both clicks respond as right click sometimes once or twice a week….or two or three times a day.
latest driver updated and also driver uninstall and re-install OS format and reinstall but problem still there.
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Sep 16, 2014
I just purchased a new Dell inspiron 3542. it came with a preinstalled Ubuntu. touch pad was working fine. I deleted Ubuntu and installed Windows 8. Now touch pad is not working and Wifi adapter is also not working. I swear its only 7 hours when i purchased this laptop. and facing these issues.
I also tried the drivers from dell website. downloaded and installed. my win8 is 64 bits.
How to resolve it. is this issue is under warranty?
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Dec 22, 2014
my question is, it is safe to update the BIOS from inside the Windows 8? I am ask because in the past my previous laptop, burned the motherboard of the laptop, because the bios update through the windows it was failed.
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Mar 12, 2013
My Dell Inspiron 1525's touchpad no longer works. It worked fine this morning. I updated security essentials and windows and then it stopped working after updates had installed. I tried system restore and it still does not work. I can use a corded USB mouse, but I really need the touchpad.
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Jan 11, 2014
Just got a brand new laptop, Dell Inspiron 11 3137, and updated to windows 8.1. The touchpad does not work properly now; gestures/scrolling/pointer not working. I've spent over 16 hours getting windows 8.1 installed and then troubleshooting this issue. I've contacted Dell; updated the driver from Dell, even tried installing the latest driver from Synaptic. I even tried setting the Synaptic app to run under the windows 8 version.
Touchpads have been around a long time. It's the last thing I expect not to work properly.
At this point I am ready to send the laptop back and call it quits on windows.
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Feb 13, 2013
After turning on our Inspiron 17R laptop the cursor is between 2 user profiles and I can't get the cursor to move using the touchpad. I tried using the Hot Key to enable the touchpad but that didn't work.
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Dec 31, 2014
I have an inspiron 5547 coming from the outlet with windows 8.1 on it and an I7 4510U and I want to replace the 1 TB 5400 rpm SATA drive with a 512 gb SSD. My question is do I need to buy a retail copy of windows 8.1? As I recall, the disks provided by Dell are limited.
Can I maybe download a copy from MS and use the license that comes with my system? I seem to remember requesting a disk from dell in the past, is that an option?
Am I correct that this laptop can't take a mSATA drive?
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Nov 17, 2014
I buy a new laptop its a dell inspiron 5547 early 2014
I want to boot from the usb because i want try my live usb but i just cant or dont know how
I do know to get in my bios and boot options in my boot options I can only choose the hard drive or wlan ipv4 or wlan ipv6...
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Oct 27, 2012
Is there anyway to get the TouchPad features for Windows 8 on a XPS 15 L502x? Used them on a Windows 8 Laptop today, and i want them too! I tried installing the Dell Windows 7 Drivers, and the original Synaptics Drivers.. both didn't work really hate this touchpad and their existing drivers..
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Dec 19, 2014
I've had this Dell Inspiron 15 Windows 8 for a year and a half now, and when Windows 8.1 updated, all my gestures on the touchpad stopped working. For example
I can't tap the touchpad to click,
I can't use 2 fingers to scroll anymore
I can't use 3 fingers to switch between tabs
I can't bring the charms by swiping from the right
I can't do the swipe from the left thing I think that switched apps.
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Jan 3, 2015
I recently had my hard drive replaced and windows 7 reinstalled on my laptop. My touchpad hot key is not working now. It did before. I have Inspiron N5010.
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Apr 20, 2013
I am having issues with my touchpad not working, I have gone through most of the troubleshooting tips such as hitting touchpad enable/disable hotkey, turning of the laptop and holding down the power button for 15 seconds, and downloading the suggested driver. The most distressing thing is that when I go the mouse hardware/driver, the only thing that the computer is recognizing is the usb mouse I am having to use.
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Dec 29, 2014
Touch pad is no longer working. I have had my Dell Inspiron 17R for abut 15 months and the touchpad has not worked for at least 12 of them. At first I noticed the problem after my computer would install updates and I'd have to restore the computer to a particular snapshot point. That worked for all of one week. Then I also checked the drivers. That was unsuccessful. I have also tried pressing F3 + Fn and nothing. I won't begin to mention that I have to hold this laptop a particular way to get it to turn on.... I do know, the touchpad on a basically new laptop is supposed to work and the device is supposed to turn on when you press the power button without having to do some form of sorcery.
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Oct 15, 2014
I have a DELL inspiron 5547 i5 8GB RAM laptop and I want to enable hyper v on it.
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Nov 6, 2014
I just purchased this laptop about a month ago, and now it not turning on. My laptop in under international warranty.one of my friend told me to unplug the battery and reconnect the same and problem will be resolved but there is two screw in the bottom plate and I confuse to unscrew. How could i fix this problem and if i unscrew and unplug the battery, my warranty will be effective in future?
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Aug 12, 2009
Purolator dropped off the laptop today and I was quite excited. I tried the Bluray and it's definitely worth the extra money. However, some things are going wrong.
First, the damn touchpad sucks. I want Synaptics back. But at this point all I can do is BAWW about it, so whatever. But when I try to install the drivers, the cursor flips out every time I touch the pad at all. It goes all over the screen in random directions.
Second, my bluetooth doesn't seem to be working. I installed the drivers on Windows Vista and Windows 7, but neither of them yielded results. The drivers install without a problem and then tell me to enable Bluetooth using the radio button. The radio button is already enabled, as Wi-Fi is working, but there is still no Bluetooth option in the Control Panel or anywhere else for that matter.
Third, Bluray movies seem to not work with WMP. What's the problem? If it's not supported, what program do you guys suggest I use for Bluray movies?
Fourth, no matter what I do, Catalyst Control Center just won't install. The drivers are there, but CCC just won't work at all, let alone show up in my desktop context menu.
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Sep 14, 2014
I am having issues with my Dell 5547 laptop. There is a roughly 1cm border all around the screen which wasn't there before and I noticed it now as my taskbar is adjusted 1cm up but when I put google chrome in full screen it sort of chops the top bar down a bit.
I noticed through google searches other people have had similar issues with Dell laptops however I can't seem to find a solution because every time I try to turn off the "maintain display scaling" it won't let me turn it off.
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Jan 12, 2015
i have a dell inspiron 15 5547 with touch core i7 8 gb 1tb.
i could not find a way to enable the backlit keyboard.how to enable it
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Mar 3, 2013
I have a Dell Inspiron laptop and my mousepad does not work while typing. This is an annoying default setting and it prevents me from being able to play most computer games. I have already tried changing the dell touchpad settings (Control Panel>Hardware and Sound>Dell Touchpad) to no avail, and I am not willing to get a mouse.
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Feb 7, 2013
My Dell Inspiron laptop keyboard will not allow me to hit the same key twice - eg double letters, double numbers or double returns
It has just started and I wondered if I could have accidentally hit a key combination that has changed a setting ?
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Dec 9, 2014
I've got a new Inspiron 15 (S/N DPDYC12) with Ubuntu, installed Win7 x64 on it, most drivers from the Dell site, and on launch it brings up the error "Synaptics touchpad 64-bit enhancements has stopped working". When I try to enter mouse options in control panel, I get the error "Unable to connect to synaptics pointing device driver'. Tried reinstalling the driver, rebooting, etc. How do I fix it?
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Nov 23, 2014
My touchpad doesn't work but the buttons are working fine. It also clicks randomly (not with the left or right mouse buttons) so I have to disable it. I have installed the latest version of the Synaptic driver and the problem still persists. I think only the touchpad is having a problem because when I use a wireless mouse, it works fine.
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Nov 4, 2014
My touchpad works fine when on battery power but when charged it goes crazy I have an Inspiron 15 3521. I don't have warranty anymore...
Here is a video of what happens :
cs_setInnerHtml('video_47301301-8811-4f88-b969-9fb1d98537cb','');
(Note: It is not the same laptop but this happens)
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Feb 3, 2015
I bought a new Dell Inspiron 5547 from US.From past ten days its sayings No Bootable device found error while starting.I've checked BIOS setting HDD is not detected.But after few hours I'm able to open it.After few minutes the disk space reaches to maximum due to svchost.exe process.
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Dec 20, 2014
Today i bought an Inspiron 5547 and i have an issue when closing and opening the lid. The issue is get screen artifacts like if were pressing the screen with my finger. Is this normal?
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Jan 14, 2015
The web cam will show up at times in the device manager but only under show hidden devices. I have gone through the delete the cam and usb hub from devices, load every update, tried every trouble shooter. and reloaded the operating system.
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