Dell Inspiron 3542 :: Installed Windows 8 - Touchpad Is Not Working
Sep 16, 2014
I just purchased a new Dell inspiron 3542. it came with a preinstalled Ubuntu. touch pad was working fine. I deleted Ubuntu and installed Windows 8. Now touch pad is not working and Wifi adapter is also not working. I swear its only 7 hours when i purchased this laptop. and facing these issues.
I also tried the drivers from dell website. downloaded and installed. my win8 is 64 bits.
How to resolve it. is this issue is under warranty?
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Nov 18, 2014
Bluetooth is not at all working on my dell inspiron 15 3000 series 3542 after i installed win 8. I downloaded several Bluetooth drivers from dell, but nothing seems to work. I Have a Bluetooth icon on my task bar but when i connect device it says"no device found."I have run many tests but no luck so provide me with correct Bluetooth software and installation instructions.
My system specification:
OS Name Microsoft Windows 8 Pro
Version 6.2.9200 Build 9200Other OS Description Not AvailableOS Manufacturer Microsoft CorporationSystem Name sunnySystem Manufacturer Dell Inc.System Model Inspiron 3542System Type x64-based PCSystem SKU 0651Processor Intel(R) Core(TM) i3-4005U CPU @ 1.70GHz, 1700 Mhz, 2 Core(s), 4 Logical Processor(s)BIOS Version/Date Dell Inc. A03, 5/27/2014SMBIOS Version 2.8Embedded Controller Version 0.03BIOS Mode LegacyBaseBoard Manufacturer Dell Inc.BaseBoard Model Not AvailableBaseBoard Name Base BoardPlatform Role MobileSecure Boot State UnsupportedPCR7 Configuration Binding Not PossibleWindows Directory C:WindowsSystem Directory C:Windowssystem32Boot Device DeviceHarddiskVolume1Locale United StatesHardware Abstraction Layer Version = "6.2.9200.16384"User Name sunnysunny BZUTime Zone Pakistan Standard TimeInstalled Physical Memory (RAM) 4.00 GBTotal Physical Memory 3.91 GBAvailable Physical Memory 2.63 GBTotal Virtual Memory 7.41 GBAvailable Virtual Memory 5.86 GBPage File Space 3.50 GBPage File C:pagefile.sysHyper-V - VM Monitor Mode Extensions YesHyper-V - Second Level Address Translation Extensions YesHyper-V - Virtualization Enabled in Firmware YesHyper-V - Data Execution Protection Yes
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Jan 30, 2015
i have just purchased Dell inspiron 3542 Core i7 -8Gb ram-1Tb hard-Nvidia card ..
OS : Win8.1
While using my laptop, i hear a short beep .(NOT AT START UP) .. i don't know from does this sound come from , and i need to know whats wrong with this laptop urgently ..
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Nov 6, 2014
I bought a used dell Inspiron 15 3542 ..The control board under the touchpad is missing ( I was told this before buying) a wireless mouse works fine.
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Feb 4, 2013
I have dell inspiron 1525 and my windows is 7 , my mice and webcam don't working since we install this windows on the laptop .
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Nov 25, 2014
I bought an Inspiron 15 3542 laptop and it works fine; the Power button has an LED which never lights up; also, the system LED at the right bottom (front of the laptop), does not light up all the time. It only lights up in white when I start the laptop from sleep or shutdown. Is this a design flaw or is something wrong with the laptop? I have never seen the Power button LED light up, which is annoying since the keyboard area is always dark without any lights; I have a HP Pavilion which has many blue LEDs on the surface and front of the laptop, so I find it weird not to have any lights on the Dell.
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Jan 8, 2015
i have windows 7 64bit and can't get Bluetooth to find any device have updated driver and check every thing and it's still not work, when run dell diagnostic it's say all good but can't find my phone or any other device.
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Dec 19, 2014
My 3542 laptop has been formatted ..its clean now.The factory restore DVD is not working now .
My friend got the same laptop model .Can i use his factory restore disk to restore mine.
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Aug 6, 2014
Brand new laptop, received yesterday. Plugged in a USB mouse today. All was fine until I unplugged it - now the laptop's touchpad will not work, despite the fact that as far as the computer is concerned, it is enabled (have gone through control panel, touchpad controls, etc. - everything thinks the touchpad is enabled). Drivers are up to date. Mouse works fine when I plug it back in, but cannot get the touchpad functioning.
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Oct 18, 2014
I have some problems with a new Dell laptop (bought a few weeks ago). The model is Dell 15.6'' Inspiron 3542. I've searched on google and on other forums but i didn't found something useful for my problem.
The problem is that when i turn on the laptop, running only on battery, after starting the windows, it freezes. If i turn on the laptop, with the AC adaptor plugged in, it works perfectly. But if i remove the AC adaptor, the laptop freezes after a while. If i turn off the laptop without the AC adaptor plugged in, the screen goes black but the laptop dosen't shut down completly, it freezes. And every time it freezes, the only way to shut down the laptop is to press for 5 sec the start button. I can use the laptop on battery mode, only on "Safe Mode" option of Windows.
I'm using Windows 7 Ultimate 64 bits, and i installed all the drivers from Dell support site.
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Mar 12, 2013
My Dell Inspiron 1525's touchpad no longer works. It worked fine this morning. I updated security essentials and windows and then it stopped working after updates had installed. I tried system restore and it still does not work. I can use a corded USB mouse, but I really need the touchpad.
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Jan 11, 2014
Just got a brand new laptop, Dell Inspiron 11 3137, and updated to windows 8.1. The touchpad does not work properly now; gestures/scrolling/pointer not working. I've spent over 16 hours getting windows 8.1 installed and then troubleshooting this issue. I've contacted Dell; updated the driver from Dell, even tried installing the latest driver from Synaptic. I even tried setting the Synaptic app to run under the windows 8 version.
Touchpads have been around a long time. It's the last thing I expect not to work properly.
At this point I am ready to send the laptop back and call it quits on windows.
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Aug 25, 2014
I'm running i7 inspiron with windows 7 64 bit.
When i start computer on battery and then connect external power it freezes.
I can't click anything.
I have all the drivers installed.
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Feb 14, 2015
THERE IS NO DEVICE SETTINGS !!!!!!!
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Jan 16, 2014
i just installed windows 8.1 on hp 430 laptop but now my webcam is not working and on board mic is not working and bluetooth is also not working.
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May 20, 2014
my laptop is Pavilion g6 Notebook PCafter i installed windows 7 i noticed that wireless not working when i press on the button its idle .. nothing happensi know i must install a driver but i realy dont know what is the right driver for my laptop
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Jan 7, 2015
Touch screen function on my Dell Inspiron 3521. How can I fix? The driver is not showing installed.
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Jul 3, 2014
I have reinstalled my laptop with a fresh windows 8.1 install.
I have managed to install all the drivers and software except the quick launch buttons. I am unable to find the correct software.
I have the following Laptop: HP ENVY 17-j053ea Notebook PC
How I get the quick launch buttons working. I have run the HP support assistant software and it says nothing else needs updating ?
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Dec 29, 2014
My new laptop is getting power into it.I tried all the ways by even pressing the power button for 45 to remove the static power but it didnt start up?
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Feb 13, 2013
After turning on our Inspiron 17R laptop the cursor is between 2 user profiles and I can't get the cursor to move using the touchpad. I tried using the Hot Key to enable the touchpad but that didn't work.
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Oct 24, 2009
Just installed Windows 7 64bit on my inspiron 1420 and its running fine. the only driver i'm having a hard time finding is "base system device" (location: PCI bus 3 device 1, function 3). i have no idea what it is and have no idea where to start looking for it. Dell's driver and suport website has to be one of the worst site ever cuz its soo hard to find anything. so if someone can help or have any idea i kind of need some help. and can someone show me were to get windows 7 64 bit drivers off the dell site? i'm looking to install the touch pad drivers so i can get more of the options and features.
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Apr 5, 2013
I have inspiron 5520 and i brought new windows 8 after that I lost all the drivers and every time i try to download any driver from dell drivers it says it can't be installed because my computer doesn't meet the minimum requirements.
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Nov 6, 2009
I have a tt series VGN-TT190 notebook and after installed windows 7 the auto dimmer, and the noise cancelling doesn't work. I called sony and they don't know how to fix it either- they told me to live with it.
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Oct 27, 2012
Is there anyway to get the TouchPad features for Windows 8 on a XPS 15 L502x? Used them on a Windows 8 Laptop today, and i want them too! I tried installing the Dell Windows 7 Drivers, and the original Synaptics Drivers.. both didn't work really hate this touchpad and their existing drivers..
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Dec 28, 2014
I bought a DELL Inspiron 3542 4th generation recently. there is something wrong with the battery i charged it 100% i unplugged the charger after about an hour and a half the battery was 55% and suddenly it shows a message that my battery is only 7% remaining! I don't understand why that happened my laptop still has 105 days warranty.
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Sep 3, 2014
we just got a new Dell 15 3542 for our son for school..
1) Which is the correct size SSD for his laptop? 7mm, 9mm, etc
2) Which Dell drivers would I need to load onto the install after installing Win 7? Audio, video, network drivers?
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Jul 14, 2014
How can i turn on the backlit on Dell inspiron 3542?
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Dec 19, 2014
I've had this Dell Inspiron 15 Windows 8 for a year and a half now, and when Windows 8.1 updated, all my gestures on the touchpad stopped working. For example
I can't tap the touchpad to click,
I can't use 2 fingers to scroll anymore
I can't use 3 fingers to switch between tabs
I can't bring the charms by swiping from the right
I can't do the swipe from the left thing I think that switched apps.
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Jan 3, 2015
I recently had my hard drive replaced and windows 7 reinstalled on my laptop. My touchpad hot key is not working now. It did before. I have Inspiron N5010.
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Apr 20, 2013
I am having issues with my touchpad not working, I have gone through most of the troubleshooting tips such as hitting touchpad enable/disable hotkey, turning of the laptop and holding down the power button for 15 seconds, and downloading the suggested driver. The most distressing thing is that when I go the mouse hardware/driver, the only thing that the computer is recognizing is the usb mouse I am having to use.
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